Jeeves Consumer Services Complaints & Reviews

Hi,

Call logged to jeeves customer care on 01aug2020. Sill no one addressed this issue. Please escalate this call and complete it soon.

This is regarding extended warranty with jppoffk968511 for your led tv.
Your claim has been successfully registered and your claim id is cljp[protected].

Regards,
Ruba sathiya.
[protected]
[protected]@mail.com...

I have purchased led tv with extended warranty from jeeves through flipkart in june 2019.

After a period, my tv display got dull, upon then i have a raised a complaint to jeeves and they said that it is not repairable and suggested me with refund option.

I have accempted the agreement and then they picked my tv on july 21st 2020 but till now i dint get the refund yet.

Please help me out on this.br...

I have purchased a led tv with jeeeves extended warranty from flipkart in june 2019

My tv display got dull, upon then i have a raised a complaint to jeeves and they said that it is not repairable and suggested me with refund option.

I have accempted the agreement and then they picked my tv on july 21st 2020 but till now i dint get the refund yet.

Please help me out on this.

It seems...

I have purchased a 50 inch tv from flipkart with jeeves extended warranty in june 2019.

Now, my tv display got dull, upon then i have a raised a complaint to jeeves and they said that it is not repairable and suggested me with refund option.

I have accempted the agreement and then they picked my tv on july 21st 2020 but till now i dint get the refund yet.

Please help me out on this.
br...

I have purchased laptop from flipkart with that i have purchases jeeves one year more warrenty i am trying to call them none of them is replying no one is picking call. I have paid money for warrenty...

Hi, I have extended warranty for my Vu TV, the serial number is 3TE40M18152901FDM433206. My VU television stopped working on from August 04, 2020. I called the customer service number[protected] and informed about it. The customer service executive informed me to send the extended warranty card and product invoice to the email address [protected]@jeeves.co.in and I emailed them on August 5, 2020.
After two days I called the customer service...

My tv display got dull, upon then i have a raised a complaint to jeeves and they said that it is not repairable and suggested me with refund option.

I have accempted the agreement and then they picked my tv on july 21st 2020 but till now i dint get the refund yet.

Please help me out on this.

It seems it is purely irresponsible from jeeves end.

Thank you...

From august 10th i have been waiting for installation process and everyday it has been changing and postponed without my approval because of techinician fault and now i have got updatesthat my installation with be on 13th august and not provided any information of technician. I have attached all the screenshots...

Register mobile no [protected]
Am already call in your service center ans email your [protected]@jeeves.co.in email id but they are not given any solution and no one respond on my problem please look into this. Thank you...

Hello team,

My self rohit kori and i reside at worli-mumbai,

This is with regards to product hisense smart tv i purchased from flip kart on[protected] and the product got delivered to me on expected date i. E[protected], however with regards to the installation i got the sms from jeeves stating (Case id - finh-dg8fd8-cjyd6d-u35flj-i4ejris) and installation will be completed on[protected] by 8.00 pm.
br...

I claimed protection plan of "redmi k20 pro" on 12th june, on 13th june it was picked up by them.

I was assure that my phone (Blackout of screen and proximity sensor) will be repaired in 10 to 15 business days as per your policy.
I kept calling in that 10 to 15 days for updates but not received any proper response from them.

Every customer care executive told me to wait for 2 days or 48 hours
On...

We purchased a microwave from ifb from flipkart on[protected] and purchased additional 2 years warranty along with it from jeeves flipkart, which is valid from[protected] to[protected].
When our microwave suddenly stopped working on[protected]. We called jeeves several times but didn’t get any response from them. Then we sent our 1st mail to jeeves support on[protected]. On getting no positive response we followed up on the same...

I have complain to repair my mi led tv from 09 july 2020 but they give reply part is not available. When i call customer care they tell it will get 2 to 3 month to repair. I think it's a fraud company and not have any support system

Mobile no-:[protected]
Case id-:0g9ewnosc[protected]...

I have complain to repair my mi led tv from 09 july 2020 but they give reply part is not available. When i call customer care they tell it will get 2 to 3 month to repair. I think it's a fraud company and not have any support system...

I bought complete mobile protection with my phone of jeeves which cover any damage related to phone. So on july 21st i had registered to claim the insurance but somehow from jeeves end they couldn't registered my complaints completely. Regarding this i have call complaint numerous times and got no positive response from jeeves it's been almost 16-17 days now. They are not registering my insurance claim. I hope consumer complaints solve my...

Hi, my name is dr. Abinash pati. I registered a claim for my black shark 2 on[protected]. My plan was valid till[protected]. My device was picked up for repair on[protected] and was to be delivered back to me in 10-15 working days. Now it’s been 23 days and all the executives say is wait for 5 days over and over again. I don’t know what is wrong with my phone as my issue to begin with was just a faulty speaker. I didn’t get any help...

I have bought washing machine in 2017 with extended warranty support from flipkart. It stopped working on june 15th 2020. I have been following up with jeeves consumer support from past 1.5 months and no one is properly responding to my ticket. They have told that they have ordered for lg parts "mother board" and "pressure switch" and will repair my washing machine once the parts reach their ware house. When i followed up again, they said...

Jeeves is rejecting my claims even after charging the access fee from me. Now they're being registering my claim, not they're refunding my money. It's pathetic to know that these insurance companies are cheating and scamming innocent customers. I had purchased jeeves 1 year complete mobile protection (499rs) on 21st december 2019 along with my realme x2 phone. My phone had an accidental damage in march 2020 so i reached to jeeves in order...

I took this complete mobile protection plan so i filled a claim with jeeves and paid them the fees they asked for about 2 and half months back till now my device is not even picked up for repair and when i called them today they say my claim is rejected

. Jeeves policy number - jppoffk2344342...

My self Preeti naik having register mobile No. [protected], I book redmie 7a mate on 07.09.2019 from Flipkart with one year warranty on name of Mr. Prashant Dharmameher. Herewith attaching invoice for your reference.

On 02.06.2020 my phone not detecting sim network, which already i confrim with your customer service[protected] & your customer care confirm that the phone was retutrn within 15 days. you person arrange pick...