Jeeves Consumer Services Complaints & Reviews

Instalation of dressing table.
Not installed yet. Moreover. The technician missbehaved and acted weirdly.
No sanitiser no face mask during this pendemic.
Took service charge also of rupess 500.
Registered mobile number.
[protected]...

Claim ad[protected] the device was received at your service center on 22 july 2020
The device still remains at your service center its been over a month now even though the device is serviced it is not been dispatched
I would definitely not recommend jeeves to anyone
Rather just get it fixed at a local store...

I bought a led tv on 21.06.2019 from flipkart with extended warranty of jeeves consumer services pvt. Ltd. It's order id-od[protected]. After a year my led has some problems so i claimed my policy on 24.06.2020. After arround a weak jeeves send his technician and check the problem and he confirmed to the jeeves and he gave me the commitment we will fix your tv problem within 15days right now we dont have part of this product we can...

I had purchased Realme 5 phone from flipkart and also availed the complete protection plan from Jeeves Consumer services.

Customer care :[protected]

JPPOFFK2323055 is registration number and I created a complaint with reference ticket CMP[protected]( registered on 27th August 2020)
They registered a complaint under non damage and informed me a pick up will be arranged in 4 hours. However to my surprise...

1} july 1st product stopped working
2} after multiple attempts on 7th july claim get registered
3} it reschedule again on 18th june.
4} on 27th july tech visit done and service person said main board need to replace
5} after multiple call email finally yesterday on 25th aug part arrived and still issue not resolved and now tech guy said other part also need to replace not sure what diagnosed he did at first visit....

I have complaint for my led tv 9 july 2020 and 13 july service engineer came and request for repair part and now weekly call email for which time tv will be repair they part not available now 1 and half month for part pending. i have email call according if jeeves not able provide part refund amount but they make fals promise we repair system. they have not any system to repair they are just cheat customer take money for extended warranty....

Hi,

With reference to below mentioned plan and claim id:

Plan id :- jppoffk233412
Claim id:- cljp[protected]

I registered a complaint on 6th aug'20 related to my vu led tv and a technician was assigned to visit my home and check the issue. Technician visited on 8th aug'20 and i was told that he has registered a request with his team for the part that was not working and it will take 1 week....

Date of the incident: 6th august 2020

Full description: my laptop is under 2 years extended repair plan (Purchased from flipkart along with the laptop). I am following up with them since 6th august but the repair is still pending. They say that they will assign a technician for on-site visit within 48 hours but it has been almost 1 week since then and i am yet to see the technician. Multiple calls were made but resolution is...

Hello,
I was repaired my device under plan id - jppoffk3044685 and claim id - iw[protected]. My mobile is delevered in 14/8/2020 and this is not repaired properly, bacause i was raise the complaint for screen, fingerprint and auto switch off, this is the problem of my device. Company repaired only fingerprint, display and auto switch problem is assitive. And one more when i picked my device the sim tray is also picked up with deviec...

Hello,
I was repaired my device under plan id - jppoffk3044685 and claim id - iw[protected]. My mobile is delevered in 14/8/2020 and this is not repaired properly, bacause i was raise the complaint for screen, fingerprint and auto switch off, this is the problem of my device. Company repaired only fingerprint, display and auto switch problem is assitive. And one more when i picked my device the sim tray is also picked up with deviec...

I have taken extended warranty for my mi tv. I have complaint regarding tv issue 3 months ago. Engineer came and checked the tv. Tv motherboard need to be changed. Company assure for refund. I requested for replace. Now they havr cancelled my ticket. I called so many times to reopen my ticket. I mailed them also. They are not responding....

The Vision star seller give me used POCO M2 Pro 6/64gb blue smartphone.I ordered this phone on 14th july 2020and I got delivery by seller on 28th july 2020.
In this 2 weeks long period they provide me used phone which is once returned by the another customer and when I request to replace, they intentionally late the technician visit two times and the replacement policy date expired. Now the flipkart saying that the seller denied to...

I have purchased extended warranty on 6th July 2020 from installation guy (Jeeves employee) he had given wrong commitments after paying the amount I received email from Jeeves with T&C . Once I looked into the T&C I realized that whatever commitments are given by the Jeeves are not met with the T&C. So I decided to cancel my extended warranty immediately called the customer care and requested for cancellation. After 2 days (On 12th July 2020)...

I had raised a request on 13th july 2020 under complete mobile protection plan jppoffk2245452. Pickup scheduled on 18 july 2020 & picked up the mobile on the same date. More details to follow, registered date - 13 july 2020 registered mobile no. [protected] claim request - iw[protected] as per your policy mobile should be delivered within 10-15 working days from the pickup date. But unfortunately, it is not delivered yet. I had many calls &...

On August 4 i filed a complaint about laptop made 16 calls. Everytime they promised me that technician will contact you in 48 hours. This same reason was given to me 7 times. On August 15 one customer service representative told me to go to a physical service center in Mangalore if i needed it in emergency. It was another lie. I went there and i was told they wouldn't repair. Then next two representatives promised me that i will receive call...

Display broken so please resolve it repair tv...

My iffalfon49f2a tv stopped working and claim registered. After 3 weeks tech visit happened and he place order of defective part. Its more than 3 weeks part is not available and total 1 and half month passed after claim registered.

Customer service dont have information when part is available

Claim team said same thing.

Support team reply that not able to repair will give you refund then again...

Description-ewjv[protected]
Hsn/sac code - 998599
Original invoice no. Invdg-f1-cneed7qcyqk0706a58er1d6gc[protected]

Mi tv 32 inch display boken so please rapair my tv....

In front of my house sewerage pipe was leaked and overflow water coming into the road. So i will request to municipal corporation Chandigarh, please take action and changed the breakage sewage pipe.
House no. 2001/2 sector 32c Chandigarh near st.anne's school. Mobile no. [protected]...

I claimed screen protection plan of "vivo z1x on 17th july 2020, on 18th july it was picked up by them.

I was assure that my phone broken screen will be repaired in 10 to 15 business days as per your policy.
I kept calling in that 10 to 15 days for updates but not received any proper response from them.

Every customer care executive told me to wait for 2 days or 48 hours.
Till date i have no call...