Jeeves Consumer Services — tv refund rejection | |
The jeeves agent from udupi (Harish) kept rejecting my request even after showing the video proof and have put me in a helpless situation even after being a long-term customer for flipkart. Really a poor service from these people. I would request people to pay a little more and buy electronics from retail store. Don't fall for this trap and waste your valuable money and time. +1 videos Was this information helpful? | |
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Jeeves Consumer Services customer support has been notified about the posted complaint. Verified Support Sep 24, 2019 Jeeves Consumer Services Customer Care's response Dear shettysushanth, Thanks for writing in to Jeeves. This is indhu N from Jeeves Support. I will be assisting you in handling your issue for resolution. We have gone through your mail regarding the service. Kindly Share us your registered mobile number / Jeeves case id / Order id. Thanks & Regards, Indhu N Sep 24, 2019 Updated by shettysushanth1 Hi InduPlease find the below details Flipkart order Id:OD[protected] Seller: omnitech Retail We have already contacted iffalcon and they have told us it's motherboard issue and asked us to exchange. But your service agent from Udupi(Harish) is not accepting the video proof and doesn't bother about what the IFFALCON agent has told. He keeps on rejecting the refund/ exchange claiming that the issue did not show up when his agent visited home. This is a s/w related issue and I am not a developer who can replicate it for them when they arrive. Also the agent had asked if he can open the motherboard which he wouldn't have asked if he was actually aware of the policies since the product was within exchange/ return timeframe. Anyways we did not allow him to do so. Please provide a better solution since I am still inside the return window frame and stop replying like a robot. Why will I give my new product for service obviously I will ask for a exchange/ refund. Also this is a known issue please have a look around on the net. Thanks Sushanth   | |
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Hello sir this is ganesh. I have purchased MI tv 43 inch. And i have purchased 2 years extend warranty in jeeves. And now my tv is not switching on. I want ur service to repair my tv. Plz respond fastly. My registred mobile number is [protected]
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Very wost service jeevesconsumer service very bad
Hello sir this is Jitendra. I have purchased 50-QDV VU Lec. And i have purchased 2 years extend warranty in jeeves. And now my tv is Sound issue . i had log the call on Jeeves on 9th October and Engineer Visit at Home and they Told issue with Speakers then after 20day he come back with speakers and now they told that issue Mother Board, really its very bad experience and it very perthitic services Jeeves Case IDCLLJWS[protected] Mu Mobile No [protected]
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