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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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M
msfiroz
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Baggage Damaged

hi, I travel on jet airways (Ticket No[protected] form Kuwait to Cochin 09 January 2015. i have with my baggage 40 inch. LED SONY TV Unforchantly i open my TV box this month only when i open My LED TV fully damaged. please check from your said do to bad handling damaged my baggage please contact [protected]@gmail.com...
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A
Aditya Rath
from Bellary, Karnataka
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Missed Baggage

Address:Dakshina Kannada, Karnataka

Myself, Wife nd Mother travelled from Bangalore to Mangalore with 5 pieces of Checked in Baggages We have collected only four pieces The one remaining has not been traced by Jet Air Flight details :9W2755 (Date 21 May 2015) Tag numbers :5589 9W991421 to 991425 Sector : Bangalore to Mangalore (Booking Ref EIMDVO)...
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G
gauravvijay
from Mumbai, Maharashtra
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Damage of Trolley Suitcase

Address:Bhopal, Madhya Pradesh

I traveled from Mumbai to Bhopal by Jet Airways Flight No. 9W-317 on 1st April 2015. My PNR No. was CXAFOJ. My trolley suitcase was found badly damaged and cracked when received at conveyor belt of Bhopal Airport. The issue was immediately communicated to jet airways office at Bhopal Airport. Jet Airways ground staff took photograph of damage and filled Property Irregularity Report. My original boarding pass has been kept by your ground...
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S
sanjeev660
from Mumbai, Maharashtra
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Rude & non-responsible behaviour of Jet Staff

Address:Ahmedabad, Gujarat

My JP no is[protected]. I landed Ahmedabad by 9W 2321 today at International terminal. Your ground duty staff near to baggage belt namely Ms Sonam had behaved irresponsibly for baggage assistance since there was a complete chaos at baggage belt on account of non-display of flight no at belt and Vistara also put baggage at the same belt. Ms. Sonam replied rudely and not provided assistance in terms of where to find our baggage. She did not...
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D
D A MAJEED
from Jammu, Jammu and Kashmir
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NON CREDITED OF REFUNDABLE AMOUNT

Dear Sir/Madam Refund of cancelled ticket vide vide eTicket No.[protected] & pnr no.HESELU not yet credited in my account as said ticket I was booked ticket through on line for the journey from Delhi to Srinagar on 01 June '2015 at 0715 AM and same ticket canelled on same day between 0930 hrs to 1000 AM i.e. before 24 hrs of ticket booked . The refund required to credit my account full amount after deduction of convenience fee Rs.150/-...
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J
Jaspreet Singjh
from Mumbai, Maharashtra
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Third class sevices of Jet Airways

Address:New Delhi, Delhi

I, m working with a corporate orgnigation as Regional Head & monthly as on average my traveling is 10 to 15 times through By air I have very bad & surprising experiences with Jet Airways from last few months, which is I will share u 1 Oct 2014- I m traveling from Lucknow to Jammu via Delhi through Jet Airways with a single PNR no, but due to weather issue your morning flight came approx six hrs late at Lucknow & due to the same I had miss...
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F
Firose Mr
from Delhi, Delhi
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Not refund the basic fare charge

Address:Mumbai City, Maharashtra

Booking No FAUVBE dated 03/04/2015 Ticket No[protected] to[protected]. for 03/04/2015. I booked five tickets for my co-worker K N Vijayan and family from Bombay to Cochin for 03/04/2015 through cleartrip.com in Jet airways. While booking, the site had showed one stop in Bangalore with 4 Hrs halt and the ticket is refundable... But due to urgency I booked the ticket through cleartrip.com. After half an hr when the tickets came to my...
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Address:Bangalore, Karnataka

My flight was fromBangalore to Canada (via Delhi and Brussels) 13 June 2015 in Jet airways. First starting from Bangalore the flight was delayed by 5 hrs. The crew said that the Pilot was stuck in traffic and they made us to sit in Aircraft for 2 hrs without Pilot. The staff in Bangalore told us that the flight from Delhi to Belgium will also be delayed. Then in Delhi when we land and had a connecting flight, no staff was available to...
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J
jovinjb
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missing of luggage

Address:New Delhi, Delhi

Hello Jet airways.My name is Jovin Jacob Complaint number-EY 177010 ...This is for ur kind information that my luggage is missing on 11/06/15 during my flight from Kuwait to Delhi... And till today there is no responds from Ur side at all. I kept calling in Ur customer care service. Yesterday they told me that the bag is already arrived in Delhi airport on 13/06 and its with costoms. Today again I called them and they are saying that they...
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M
Mali umesh
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Cancellation of tickets

Address:Mathura, Uttar Pradesh

I was supposed to travel port Blair on 25 may 2015 at 2.10am and revert journey on 29may 2015 but my wife get I'll due to low BP and get hospitalized in medanta airport Centre the crew members of jet airways postponed our flight for 26 may 2015 but the next day also there is no recovery in my wife's health so I approached to jet airways Delhi counter for cancellation of tickets, the jet airways staff check my tickets and assured that my tickets...
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S
Subhashmita Boro Kaishyap
from Bengaluru, Karnataka
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Behaviour of BMTC bus conductor

Address:Bangalore, Karnataka

I am a regular traveller on the bus route from koramangala to central silkboard. I mostly board the bus from koramangala water tank to silkboard for my office. I mostly take bus nos 201, 201G, 201J, MBS8. Today, on 16/06/2015, I boarded the bus with registration no. KA 01 F 2871 and the bus route no was 201G. There was a lady conductor who was not giving tickets to anybody till madivala instead she was chatting with the driver. I gave her...
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simran agarwal
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New male escort in jet airways

Address:New Delhi, Delhi

Reputed Airlines like Jet Airways also done mistake unknowingly. They want to hire efficient cabin crew, but unfortunately they hire a male escort. Be careful girls- you may know him, yes you are right, he is none other than Mr Rahul Singh( Mobile-[protected], [protected]), name sake he is a cabin crew, but in reality he is a male escort, who is habituated to give offer of physical intimacy to many girls. Though that great person is in a...
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Address:Chennai, Tamil Nadu

Am Kamalakaran, father of Ms. Reema Kamalakaran, who had travelled today 14.06.2015 from Kuwait to Abudhabi/Abdhabi to Chennai by flight 9W525. The flight departed Abudhabi to Chennai at 9.45 am, instead of 8.25 am. All this time the passengers from Kuwait were kept in the plane, without aircondition, under the extreme heat these days, without any food or refreshments. This treatment from Jet Airways was not expected. Request you to look...
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Address:New Delhi, Delhi

I hate posting this negative comments but I am finally forced to escalate this matter on social media I have already escalated this matter to guest relations but no use. Worst staff experience @ IGI airport I ended up paying up huge money and wasted my time. I am extremely dissatisfied and I will stay with my words. This is to inform you that I was on time to the Airport and the Jet airways counter to collect my boarding pass for...
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A
Abha Charanjiva
from Mumbai, Maharashtra
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Seat 1C - flight 9W535 / 9th June 2015

Address:Mumbai City, Maharashtra

1). Pillow on my seat was crumpled and looked used in a Business Class seat. 2). Head phone was not working. Had to try another one from the vacant seat, next to me, that was also not working. Finally asked the purser to get me a fresh headphone that actually worked. 3). The Air Hostess in our cabin, while pulling out the demonstration kit dropped the kit with the seat belt etc, at my feet. I was able to move my feet in time and saved an...
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S
Srv Chopra
from Gurgaon, Haryana
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Complaint against Jet Airways

Address:North Goa, Goa

18/01/13 delhi We reach at airport 12:00 chekin at srinagar was veri currpt officer they said your extra bag wait 17 kg pay 4800 I said I have 3000 now and for 2000 pls u swap my ATM card and he was angri on me then I said I do it sir and run to ATM and get 5000 more tared our boarding pass We return to hotel and buy new tiket 17000 My. Loss is 17000+6000=23000 want return it back., When I faced this problem then I gone through Google and...
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We have made complaint cum compensation claim as mentioned above, for more than 2 hours delay in Jet Konnect flight being operated by Jet Airways for a Domestic Sector, Ahmedabad-Mumbai, on 7th February, 2015 (Saturday) Evening flight schedule departure from Ahmedabad on 21:30, was delayed up to 23:0 hours and this resulted in missing connecting International Flight of Royal Dutch Airline from Mumbai, by my son Mr.Dhruv Shukla, who was an...
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V
virag44
from Ahmedabad, Gujarat
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FLIGHT PREPONED AND NO RESPONSE FROM AIRLINES PART

Address:Ahmedabad, Gujarat

Dear Sir, I am a chartered accountant residing at Ahmedabad. My PNR is ZVOXGF and I am supposed to travel on 25/06/2015 from Srinagar to Ahmedabad. I regret to inform you that I have experienced the pathetic customer services ever from any customer service centre. Let me brief the facts: When I booked the ticket the timing was 12.55 p.m. and now it has been preponed by 55 minutes and rescheduled at 12.00 p.m. When I requested...
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C
Chetan Khedkar
from Mumbai, Maharashtra
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Missing articles from chcked in baggage

Address:Pune, Maharashtra

Hi there i raised a complaint with jetairways for the captioned and have 3 reference number 060-461, 123-271, 056-987 however none of these mails talk about what process are they following for the closure of my complaint or what are the next steps i expect them to find these articles and return it to me or reimburse the amount asap could not attach the mails sent to jet as huge files Chetan...
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Address:New Delhi, Delhi

REF# FLIGHT NO-9W 7125 PNR-WPPMTS(JET AIRWAYS) Passenger Name Frequent Flyer # eTicket # Mr Sudhir Kumar Agarwal[protected] Mrs Manju Agarwal[protected] Ms Utkarsha Agrawal[protected] Flight was booked for date 20th Jan, 2015 from DELHI to BENGALURU for 3 passengers.When we reached for on boarding we got to know that ticket was printed as of date of journey 20/11/2015 instead of 20/01/2015 due to their software bug as we...
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