Jet Airways Complaints & Reviews

I called your number today [protected] about the schedule change on BA flight but Ticket is issued by 9W Airlines. She first informed to call BA AL as they made the schedule change. I had already spoken with BA AL agent and they have requested me to call 9W AL as 9W AL is the ticketing carrier. When i called back 9W AL spoke with same agent Nivedita Nandoskar she started shouting and told that she cant see the schedule change. So i...

Dear Sir, Please refer PNR MMVJFA and UFIGQI. I have become the member of jet privileged in Aug 2014. Once upon I have spoken to jet airways care who deals with jp miles he told me due tech errors not able to update my jp miles. After that I have tried many times through on line, but never sucedded and always showing your request could not be processed presently try after sometimes. Mean while 180 days period over (expiry) .Few days before...

I'm one of the passenger of Flight 9W527 to Cochin. I supposed to go to India on 2/3/2015 but the flight got cancelled due to bad weather. The airlines authority promised to reschedule & notify us once the weather is clear. I did not get any notification from the team till the next day afternoon So i contact them & asked. They responded in a very bad manner saying the only action they can take for the passenger is they can...

I had booked 3 tickets of jet airways on 8th of april 2015 and that consists of my father, mother and my grand mother. My grand mother had a knee surgery and due to that she had to change her plan and due to which his elder son had to travel on that ticket.. I had been calling to jet airways for the name change but they are not listening.. I also told them that I am ready to give the id proofs of both my grand mother and her elder son but...

Pls find below an email i had written to jet team regarding a complaint i had and no resoltion being provided by them. I had booked a flight from Mum to Goa departure on 2nd April (PNR No – CYVTFC). I received a sms few days back saying that flight timing has been preponed by 55 mins. This change made it impossible for me to travel as I have some prior commitment elsewhere. So I am forced to completely change my travel plans because...

On 9 March 2015 I was issued a boarding pass at 10.45 am for the flight No.9W0815W at 11.20am.There was a huge crowd for the security check and I managed to reach just in time for the flight.At the Gate No.37B I was informed that boarding gate closed 25 minutes before departure ie at 10.55am.So iwas not allowed to fly.I was left unattended by the officials and could not get a ticket to fly to attend a business meeting at Bangalore.Later,...

My parents travelled on jet airwayr BLR-DEL flight 9W 0810 on 23/03/2015 The meals on this flight were pre-booked for 1 veg and 1 non-veg. The veg meal was dal paratha and some accompaniments. My mother unfortunately had this meal and to her horror, she bit into a piece of HUMAN NAIL that was inside the paratha. It's appalling to see the standards maintained for their catering service. And the worst part is us having to pay a premium...

Dear Customer Support Team, I am writing to you with reference to an issue with claiming the JP Miles for my recent travel itinerary from new york (EWR) - Mumbai (BOM) - Bhopal (BHO).On speaking with your customer service executive, I was informed that someone else has claimed my JP miles. The fraud account number that claimed my travel JP miles was[protected]. This is not at all acceptable as my personal and travel details have been compromised.Please...

YESTERDAY MY MOTHER 72yrs, WAS SCHEDULED TO TRAVEL TO DELHI, FOR THE SAME WHEEL CHAIR WAS REQD., PRIOR INFORMATION WAS GIVEN FOR THE SAME. AS SUCH WE REACHED AIRPORT BY 1.25PM, BUT AT THE JET COUNTER THEY TOLD THAT BOARDING WAS CLOSED AND FLIGHT IS ON THE WAY FOR DEPARTURE SAYING I WAS LATE FOR FLIGHT, BUT I TOLD THAT AS PER THE TKT.THE DEP. TIME MENTIONED IS 2.15PM, SO I WAS ON TIME, BUT AFTER REQUESTING A MANY TIME, WITHOUT ANY WHEEL...

Hello, This is Chintankumar Patel( I travelled from London to Mumbai airport on 15 Feb with 5 baggage. Jet airways has delivered 3 baggage after two days. for my last two baggage i kept calling everyday for 4-5 times and 2-3 hrs per day. I had lot of baby food in those baggage. I kept telling that we are without baby food in india but no body listen to me. I email never responded by Jet airways. Finally after more that 25 hrs calling after...

Hi, Details of my booking: Passenger name - Rupkatha Nag PNR - UVTUEU Destination - Kolkata Origin - Ahmedabad( via Mumbai) Flight numbers - 7104 and 484 Date of travel - March 25, 2015 Complaint: I had a booking on the above mentioned flight on the said date for travel from Ahmedabad to Kolkata. Owing to immense traffic conditions, i could reach the airport only 20 mins in advance for the flight. When i reported at the counter...

We had booked tickets and were occupying seat nos. 19A and 19B in the above flight from Rajkot to Mumbai on[protected]. Now the aircraft was having AC/ Temp. control failure since the time we boarded at Rsjkot at 17:00 HRS. Travellers including us were sweating and having a suffocating atmospere inside the aircraft. The aircraft was under the command of Mr. Pratik Soni and we have drawn the attention of Crew on the above matter and they...

Jetair had advertised & published in verious ads that they will refund FULL amount, if cancelled within 24 Hrs...Accordingaly I booked a Flight on their OFFICIAL WEBSITE on 12.03.2015 by paying 16660/- and cancelled it on same day ...To my surprise they agreed to refund only 16160/- ..Its clear breach of trust..Kindly refund my full amount...I am submitting relevant details as follows.. PNR NO...KOHFIH...Pune to Indore & Return...

I lost my watch on my flight to Kolkata. Which was found by jet airways Kolkata. After my request it was sent to mumbai.I lot it on 2nd Feb it was found on 10th Feb and sent to mumbai on 18th as the email tells me (from Kolkata). Now since 18th of Feb until today I'm getting no single answer from Kolkata or mumbai. Kolkata says it sent it, mumbai says it didn't receive it none of them are doing anything about it. Its best n more than a month...

I was travelling with Jet airways flight 9W 275 from Dhaka to Mumbai on[protected]. At that time due to mistake of crew member my bag has gone somewhere else which I received afterwards but in damaged condition. I have sent several emails to them but no action till date. Jet airways is the worst airline in India. useless peoples & useless chairman. Shrinivas Lohkare [protected]...

I had booked air tickets for 4 passengers on 15 th February on Jet airways website for travel from Pune to Paris via Abu Dhabi (3 rd May) and From Zurich to Pune via Abu Dhabi (18 th May). Our PNR is XJYHXU for travel. I had cancelled this booking online on 3.3.2015 at 8.29 pm. of which I have printed communication from jet airways website. It was mentioned that jet airways is in receipt of the refund request and the seats have been cancelled,...

To whomsoever it may concern, This is to bring to your notice the plight of Jet Airways luggage handling on International and domestic flights. I travelled with family on December 18th, 2014 to Singapore from Dubai by Emirates Airbus Industries A380-800. To our misfortune, there was no connecting flight to Chennai and Bangalore from Emirates, so we were forced to take a Jet Airways flight. We usually fly only Emirates from the UAE to India...

Please find below statement from my ICICI bank A/c 31 23/03/2015 23/03/2015 BIL/[protected]/Flight t o Kurumba/JETAIRWAYS_BICI 28, 854.00 Please find below the transaction No. from My ICICI bank A/c No. for Rs 28854 which was not utilized for booking my Air Ticket PNR LVOORQ 28854.00 [protected] BIL/[protected]/Flight to Kurumba/JETAIRWAYS_ BICI I request Please refund the above account back to my ICICI Bank A/C As...

Flight changes- Customer service not supportive Unexpected Changes - MCYTJU (airline record Locator) I did send email as I was told by Jet airways supervisor- email was sent to [protected]@jetairways.com & [protected]@jetairways.com I am afraid I would not be able to catch the flight at 0500 on 09th April. I have called the customer service & they shared no reason for schedule change on my flights. I am...

I booked internal flights Mumbai to Thiruvananthapura return on line about 10 weeks prior to travel on Jet Airways. Premiere Class seats costing over £600 yes £600 . I requested cancellation over 8 weeks prior to flight and was told no refund available. Jet airways have therefore pocketed this money and will no doubt easily sell the seats again. This type of service is clearly not acceptable. Facebook and twitter will have this posted...