Jet Airways Complaints & Reviews

sir .i with my wife and 8 year old son travelled to Delhi from Bangalore on 16th in your flight and things were ok. we returned on 23rd in your flight number 0829 at 1410 hours. on receiving our luggage we found our kit bag with zip opened but lock in tact. since there were no one from jet airways we could not complain and as our taxi outside was waiting in the que we were forced to come out. We had leather belts worth 18000 and purse...

I had booked a ticket (Ticket No.[protected] of Jet Airways Flight No. 9W-730 from Delhi to Patna. Date of Journy was 5th April 2015. The flight departed from Delhi on time but could not get landed at Patna Airport due to storm and the flight came back to Delhi. It was assured to us by the Jet Airways personnel that the fare will be refunded to us within 2 days. I am sorry to inform you that till date the fare has not been refunded...

Dear Sir or Madam, I am your Silver card member (membership #[protected] since couple of years and loyal member who only fly in jet airways... Its very annoying behaviour happen with me in redeemtion department as well as revenue department...On 13 or 14 April 2015 i have cancel 3 redeemtion ticket of my family members. I had been told by Amrita your redeemtion department or revenue department that with in 3 working day all my balance...

I did book my tickets on 1 APR 2015 from Delhi to Bahrain and Ticket Number is[protected], i cancelled the ticket at the same day due to some problem, I got refund receipt at the same time but till now I am waiting for refund its 21st APR now, they ask me to send a mail at [protected]@jetairways.com, i did four times and with in 5 days i didn't get any reply from them, every time i call them they say one of our senior person will look at your...

i have booked two ticket for Bhopal for morning flight.. wake up on time and reached on time and checked in on time.. you guys believe that you are always perfect and your customers are not pls prove that.. by 5:25 i was sitting near gate no 13, by 5.45 i reached on your counter and it was closed.. your staff said they were calling for bhopal passenger but we didn't heard.. i heard only Baroda, Goa.. your staff confirmed that...

My wife had a booking in JetLite flight from Indore-Delhi on 20'-Apr15 at 08:25 am but we reached at 7:45 which was quite enough to board the flight at least but there was no one for her to get checked-in. It came a total loss for us and we had been offered no refund and no accommodation into other flight of theirs. Then we booked in Indigo Airline flight at 09:45am at Rs.7300 which is somehow imposed on us due to misleading JetLite...

My husband travelled from jet airways to Chennai from Singapore on the 11th of April 2015 .He had to board domestic flight to Trivandrum for which he paid excess luggage fare within Five hours of travelling domestic. Generally there is a period of 24 hrs before any domestic flight can charge extra luggage allowance .He is a platinum frequent flier with qantas which happens to be a partner flight with jet .But that too is not helpful.Every...

Dear Sir/Madam, I have recently travelled in Jet Airways and have faced a bitter experience. I travelled on 16th of April, 2015 in 9W0015 - Singapore to Chennai. I found my checked in baggage key system destroyed to open and found my XBOX remote controller packing torn open. When I realized of the mischief, I tried to contact the Jet Airways representative who denies any mal happening and was questioning me if I indeed was sure...

While I don't know if our complaint would be paid any heed to ...however I am going to give it a try to gauge whether the CRM problems percolate top down or if it was a one off issue. Flight details: Jaipur to Delhi Date of flight: April 14, 2015 Time of Departure: 17:10 HRS Complaint Against: Cabin crew-SHERAN We had booked flights on jet airways and though when we had to go from delhi to jaipur We did go in the regular jet airways...

Hi, I have sent the mail and following up with your staff since yesterday. Only Miss Leselle made some Effort. otherwise I have not received any update from your staff. As this is my official laptop and have some very critical data pls arrange to send it ASAP to lucknow airport. Regards, Chetna Tripathi Sent using CloudMagic --------Forwarded message-------- From: Tripathi, Chetna (UPE), Vodafone India <Chetna.[protected]@vodafone.com> Date:...

Hi I booked my flight with my infant for 29 April 2915 to London from Mumbai post confirming with jet official that bassionate seat is available and provided them my pnr post the ticket booking and they confirmed my seat was booked . I am traveling with my 4 month old baby and post that I checked with them again and they said my bassionate request was rejected and after speaking to their supervisor and being in call for almost an hour he...

Dear Team, I would like to bring to your kind notice that the services provided by jet airways staff is pathetic. My brother and sister in law had a flight on 10th of April from delhi to bangalore at 05:05 pm which got delayed by 55 minutes. The behaviour of one of your on the counter staff was so rude. My brother had approached a turborn man(staff) on the counter. Whatever luggage they both were having he had measured the whole weight...

I D Sahoo had travelled to Goa from Jaipur on 21.03.2015 vide JET AIRWAYS PNR No. OAIZZF. I booked my two baggage at Jaipur Airport with booking No. 0705 S2901791 (PNR: XXGORP). As usual after reaching Goa, we collected our baggage with good faith and after reachinf Hotel Marriot, Goa, we found that the lock of our two baggage are break open and our articles are fully disturbed by miscrant(s). It shocked us, because it happened with us for...

I have taken boarding pass for flight 9W0549 on 10/04/2015 from Dammam to Mangalore., The gate mentioned for boarding was gate 21. I waited up to 03.00 A.M.for boarding and no response from the counter. Again I checked after 10 minutes and came to knew that flight already departed from gate 25. I am on an emergency vacation and the response from your staff was very poor. Your staff informed at 6.00 am that my lugages already left with the...

We lost our luggage last year in June when we were returning from Paris and we ask them to search for it they replied thrice and later on when they couldn't find it there is no response from jet airways i can show u the mails i have sent and the reply they sent me saying that you will get reply in 48 hours but there was no reply...

Dear Sir, We have booked a Flight ticket for 4 Passenger from Chennai to New Delhi on 30th April 2014 through "CLEARTRIP". Our TRIP ID No is [protected] and PNR number is IGZLMP. Out of 4 Passenger there is a problem in one passenger name "SPELLING". Instead M.A. Chandrasekar it was wrongly printed in the ticket as Chadrasekar. Hence we kindly request you to change the Name in our ticket. Kindly do the needful. We are waiting...

PNR REF : NTDDNU XLXWOK CZSDUW RXDYQG I really dont understand how this company survives. The above 4 bookings were done by me to travel between Chennai and Hyderabad You can see the number of times i have called customer service and the number of times my bookings were changed and the number of times my bookings were cancelled. After all the pain and frustration they have given me, they dont refund the money they owe me . I...

Hi, My Name is Parth Sarthy. I was travelling with my family on 5th April from Mumbai to Bangalore and on Bangalore Airport I lost my baggage. I got in contact with Abhinav ([protected]) from Jet airways ground staff in Bangalore and he gave me a reciept for my missing baggage with my baggage details. Its been 2 days and I have no update from Jet Airways. I have been calling the numbers given by Abhinav but I am getting no response....

I HAD BOOKED A TICKET FFORMY DAUGHTER SWETA PAREKH & GRAND DAUGHTER BINAL PAREKH FOLLOWING SECTOR UNDER ABOVE PNR NO.:- SINGAPORE - MUMBAI - RAJKOT ON 27.03.2015 FOR TRAVELLING ON ABOVE SECTOR FOR 03.04.15. ABOVE TICKET WAS CANCELLED BY ME ON 30.03.15. I HAVE RECEIVED CANCELLATION NOTE SHOWING REFUND DETAILS AS UNDER:- Total Refund Details Base Fare: SGD 252.00 Taxes, Surcharges and Fees Refunded: SGD 393.80 Cancellation Charges: SGD 0.00 AS...

I have cencelled my air ticket on 02.04.2015, but neighther amount has been refunded in my account nor updated the position of my tickets. Details of my flights are as under:- 1.9W 2424 trans.ID no.[protected] PNR no.SPVIYZ dated 09.04.2015 2. 9W 2315 Trans.ID no.[protected] PNR no.DNXVKR dated 12.04.2015 Please advise the position of my rufund amount....