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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 106

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S
Sawke
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About the flight

This is to inform you about the flight #(9w 0584)was the worst flight I have ever seen.The points I myself would like to clear is as below: 1) I would tell you about the seats and the condition of the aircraft.There was hardly any space to walk to the washroom. 2) The TV sets are touch screen, but the touch doesn't work at all. 3) The air hostesses when asked for water they say yes sir/mam and they disappear. I guess that the aircraft...
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Address:Bangalore, Karnataka

I lodged a complaint on Feb 21/ 2015 to pre pone my journey from Bangalore to Toronto and Jet Airways are asking me to pay $ 830 or Rs 55, 000 because there is no seat available in Economy class until end of March 2015.I am willing to pay Rs 10, 000 for the penalty.Then Jet Airways are advertising big discount for International travels. Its strange that no seats are available in economy class until March 2015 but after March the penalty...
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Me and my husband return from India on 17th Feb 2015 on flight 9W 122. We boarded the plane sat there for 1 hour was not allowed to use the toilets only half passengers on plane. We complained to see why plane was not taking off. Informed by staff that they have no idea so they sent us off plane we took our baggage had to go through security again have new boarding pass issued again so much confusion in security has they had no idea what...
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Address:Ernakulam, Kerala

I and my wife travelled on Jet Airways on 13/02/15 (Kochi/Doha) on business class (Seat Nos. 1A & 1C). We formally place a complaint based on the following: a) I have undergone a surgery and had requested Jet Airways to make available a Wheel Chair. This is confirmed by Jet Airways. As I have requested a special request, Jet Airways did not allow me for web check-in while my wife was allowed for web check-in and been issued with a boarding...
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B
bangalore.citizen
from Bengaluru, Karnataka
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Credit card payment not working

Address:Bangalore, Karnataka

On your website, I am unable to use Credit Card or Debit Card to purchase a ticket. It gives me following message: "Sorry. We were unable to get an authorization from the bank for your payment. Please verify your payment details and try again. Alternatively, you can choose to pay using another payment option." PLEASE, FIX THIS ISSUE AS SOON AS POSSIBLE! I have tried multiple cards from different banks. It must be really bothering thousands...
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A
aarthimodi
from Pune, Maharashtra
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wrong title

Address:Chennai, Tamil Nadu

hi, my dad going to travel on 21st may from vadodara to chennai. n his title from MR. RAVINDRA has been changed to MS. RAVINDRA i request u to rectifty as soon as possible. i dont want him to face any problem when he travel. i request u to reply it through mail. His travelling details s attached below Thank you Booking Details for Your Travel Dear Sir/Madam, Thank you for your reservation made through Via. Please use this email...
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M
Meenalchawla
from DELHI, Delhi
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MENTALLY HARRASEMENT- BY DEBOARDING & MENTALLY TORTURE

Address:New Delhi, Delhi

HI, I AM MEENAL CHAWLA FLIGHT ON 18.02.2015 WITH JET AIRWAYS FOR JOURNEY OF MY DAUGHTER (MRS LALITA CHAWLA) SENOIR CITIZEN OF 65 YRS AND MY DAUGHTER OF 8 YRS(MS DEEPAL CHAWLA), FOR FLIGHT FROM DELHI TO MUMBAI (9W546) WHILE CHECK IN AT AIRPORT FOR TAKING BOARDING PASS, THEY DENIED TO ISSUE CONFIRM BOARDING PASS EVEN TICKET STATUS WAS CONFIRMED .I HAVE COME TO KNOW THROUGH INTERNAL SOURCES THAT THEY HAD OVERBOOKED THE FLIGHT SO DEBOARD MANY...
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S
Soumi biswas
from Chennai, Tamil Nadu
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Stale and rotten food provided during journey.

Highly disappointed with the services of Jet airways I would like write a complaint that I was travelling with my husband on 21 Feb 2015 from Goa to Delhi via connecting flight from Bangaluru. PNR :NMPPVN It was a long jpurney of 4.5 hrs and we were not carrying any food items as food was to be served during the flight. But to my dismay the food that was served was horrible and moreover it was stale and smelly. I was shocked that a prestigious...
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Address:Mohali, Punjab

Hi, I am a resident of Sec-70, Mohali and registering a complaint against Verka Booth in Park of Sector-70. First of all the licensed person is selling non-Verka products on booth and that too on double rates. For example:- I bought hajmola candies from him whose MRP is Rs.0.50 but the person is selling that @RS 1.00 (Double). When I asked to reconfirm that it was not a mistake. He proudly told that he sells at Rs 1. I hope to...
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Address:New Delhi, Delhi

Dear sir/madam: With ref. to the a/m PNR, I am really sorry to say that you have utterly untrained and uneducated staff. Your manager on ground duty, Mr. Akil who was on duty on 19 th February had misbehaved with me. It was because of your mismanagement I missed my flight 9W 548 on 19th February. The flight timing was 7:45 pm and I was at airport by 6:25, and had cleared all formalities of check in and boarding. I don't know what went...
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Address:Bangalore, Karnataka

I and my family members are frequent travellers in Jet Airways. My original return ticket from Bangalore to Toronto was booked on 27 May 2015 but due to emergency I cancelled and re booked in October 2014 but due to my health condition I couldn't make it so I changed the date to July 2015 and paid the penalty. But now again due to emergency I have to go within 5 days before 28 Feb/ 2015 I am willing to pay Rs 10, 000 to Rs12, 000 as penalty....
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D
diptendusaha
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missing items & Suitcase lock

Address:Kolkata, West Bengal

I was travelling from kolkata to Muscat via Mumbai Luggage was through from calcutta. After reaching muscat i found one lock was missing from one of my luggages & from that suitcase some important medicines are missing. Rest of the material was ok. I guess it has been done in Mumbai only. My flight no is 9w 540. Name Diptendu Saha. Travelling on 19th feb 2015. I need my medicine & suitecase lock back....
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Address:Lucknow, Uttar Pradesh

Dear, SM!! I made a mistake while Booking ID -NF[protected] on MakeMyTrip.com. for the PNR: XHJSMS I had to book return flight for 25th May DEL to LKO & return on 22nd July Lko to Del for 2 passengers, through JetAirways. By mistake I chose the date as 24th May 2015 from DEL to LKO which was supposed to be for 25 May. This return ticket was booked on 18th Feb.I contacted MakeMyTrip.com call center on 19th after 10 hrs of booking...
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K
kavish007
from Chennai, Tamil Nadu
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Inappropriate Refund and no corporation

Address:Chandigarh, Chandigarh

Booked a flight on 17th january from mumbai-delhi-chandigarh for Rs 7200. Delhi- Chandigarh sector was cancelled by airlines and i was told that i would get the appropriate refund but i got only rs 700 which is not even 10% of the whole ticket amount . Moreover i had to book a cab due to the cancelled flight which costed me around Rs 4000 and also i had to travel at night in severe cold. Its been more than a month and still no corporation...
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J
jaydeepsethia
from Mumbai, Maharashtra
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Spelling error on my ITENARY

Address:Mumbai City, Maharashtra

PNR-JSQJXO Its been long time speaking on the customer relations. Also wrote many emails to the guestrelations team, however haven't received appropriate reply. I want the explanation for this. Why is it taking so long? The customer relations team is also not replying to my email. I only want is to update the correct spelling of the passenger.There is also some changes in the timings. As I've received intimation of reschedule of the flight....
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A
Acearora
from Mumbai, Maharashtra
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Damaged suitcase

Address:Mumbai City, Maharashtra

This is regarding complain number BOM9W43773. The same was filed on 15th jan at CSI Airport, Mumbai. My suitcase was damaged badly and I was promised by airport staff that a jet airways staff would visit me and replace it. However no one ever came and only after I followed up for days was the suitcase picked up. I then got a call that suitcase would be replaced with a VIP which is refused since my bag was just couple of months old and expensive....
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Address:Chandigarh, Punjab

Hello, This is a very UNFORTUNATE, UNEXPECTED and HORRIBLE experience from the Jet Airways employees.We did believe that Jet Airlines is a customer friendly & one of the esteemed Organization in service sector. So I booked two tickets from Goa to Chandigarh. Below are the details of the flight 9W-7028. Booking ID NF[protected] Departure time : 1:40 PM from Goa Flight Date : 12 Feb 2015 My horrible experience began when...
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P
Parmod Chaudhary
from Gurgaon, Haryana
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Unable to travel because of jet airways website internal problem.

Address:New Delhi, Delhi

Dear Sir, Yesterday (on 16th Feb 2015 06:08 PM), I booked my ticket through Jet airways site from New Delhi to Abu Dhabi for 18 Feb 2015. The amount INR 13, 513.00 had been immediately debited from my ICICI account. Received following message from ICICI: Dear Customer, Your Ac xxxxxxxx7406 is debited with INR13, 513.00 on 16 Feb. Info BIL*[protected]*Flight-De. Your Total Avbl. Bal is INR XXXXX.XX What I have done to ensure...
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K
kunwar86
from Hyderabad, Telangana
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connecting flight delay

Address:New Delhi, Delhi

I traveled from trivandrapuram, kerala to lucknow, uttar pradesh on 8th feb 2015. along with my wife with ticket no.589 - [protected], 589 - [protected] ., airlines pnr NXKQRE.The flight suppose to have 2 stop in banglore and in delhi .I suppose to take 1st flight at 6am on 8th feb2015 from trv airport on 9w824 which i did .but my next connecting flight from banglore has changed from 08 Feb 2015 22:40 Hrs (from 9w7120 ) to 9w828 on 09 feb 2015...
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N
navaal
from Mumbai, Maharashtra
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Jet privilege password

Address:Mumbai City, Maharashtra

Dear Sir, I have complaining regarding my account No.[protected] to your executive since morning as i have to book tickets on these my account has been locked. I have made at least 5 calls to your office they said we have mailed you the new password to my email account but still now i have not recieved the mail. Please look into these matter as it is urgent. My Email Id is [protected]@rediffmail.com. Thanks, Jayesh Rai...
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