Jet Airways Complaints & Reviews

I BOOKED MY FLIGHT OF JET AIRWAYS FROM UDAIPUR TO AMRITSAR WITH PNR YNEQCT OF THE DATE DEC.30, 2014 THROUGH MAKE MY TRIP.MY BOOKING ID OF MAKEMY TRIP IS NF[protected].FLIGHT FROM UDAIPUR TO DELHI(9W2628) WAS LATE AND WE TWO PASSENGERS NAMED LAMPY AHLUWALIA AND TIMATNY AHLUWALIA WERE SHIFTED TO FLIGHT 9W740 FROM DELHI TO AMRITSAR.WE COMPLETED OUR FLIGHT FROM UDAIPUR TO DELHI BUT THE LIGHT FROM DELHI TO AMRITSAR WAS CANCELLED.NO BODY...

Dear Team, I have raised this issue up with Make MY Trip and now i need to bring this to your notice as i had made a online purchase of 2 tickets on 18th December 2014 around 8:15 PM (UAE Time) ticket from Dubai to Mangalore for 23rd December on Jet Airways. It’s a ticket for 2 passengers. The transaction is gone through and I have never received the ticket or an Confirmation from Make My Trip or Jet Airways. i have contacted both...

I have booked Mum-Del return ticket for 22 January and 2 February 2015 in October 2014 through my credit card of HSBC Card No.: 4862 XXXX XXXX 6617 is not active now. My E ticket no is[protected]. Before cancelling this ticket - I called up customer care and asked them to ensure I should receive refund my alternate account as HSBC account is not active and no money can be received in that account. I also through an email on same day...

My mother travelled with Jet Airways on January 7, 2015 and they lost her luggage. We have been calling all the numbers on their website and every time either their voicemail is full or they transfer me and hang up. I am very frustrated. If someone does not get back to me soon, I will be involving lawyers and pursue a lawsuit....

Dear Sir, Due to cancellation of the flights(flight no. 372 from Bhopal to Mumbai & flight no. 9w-623 from mumbai to kolkata) on[protected] it forced us to cancelled the tickets for the booking Id:NF[protected]. Regarding this I have lodged a complaint to make mytrip.com. They have acknowledged the complaint and provided complaint Id 992208. But reimbursement amount for the above said cancelled tickets has not received so far even...

Hi, With deep anguish and disappointment I am writing this letter to point out the rude behavior and mistreatment your supervisor (Ms. Illiana and Mr. Sumeet) had dealt out to me. I had flight ticket (Flight No. 9W 786.PNR No. ZDNBCV) from pune to Delhi on 11.12.2015. I do admit that due to unavoidable circumstances I reached airport late by 1 minute for boarding. Ms. Illeana and Mr. Sumeet here instead of taking note of this were stubborn,...

Please, Do needful to give my ticket. I was booking my tickets from Nagpur to AHAMDABAD dated on 14th February. At the end of the session my account get dedicated but can't get my tickets. Sending screenshots for details. Please do needful as early as possible....

Jet Airways misplaced my baggage on the 11th of January 2015 and I have not heard from them since submitting a complaint at New Delhi airport. I'm highly disappointed with this service. It is disgusting that an airline like Jet can do something like this....

I am writing this email as a very disgruntled customer of Jet airways. The particular flight with PNR YRDVXI on 06 Jan 2015 between Bangalore to Chandigarh via Delhi was cancelled at Delhi and the airlines counter had put in remarks for a refund on the boarding passes but to my shock the same has not been entered in your system till date. So when i call up airlines they are telling me they don't have any information in the system for the...

Hi I have booked my jet airways flight from Delhi to Patna on 13th January 2015. When i reach at the counter to collect my boarding pass they said that flight is over booked and they can't issue me boarding pass. Although it is Jet Airways mistake not to inform me in advance or take any responsibility. When I request them that I am going for my business trip and cant miss this flight then the lady give me stand by boarding pass if anyone...

I was travelling from goa to raipur on 8 th jan2015. My luggage was excess than the allowed weight around 10 kg. As i request the ticketing staff to consider as i am travelling with my wife and 7 month old child and due to cold weather in raipur the weight of my luggage increased. The ticketing staff did not consider my problem insteadof they charged me for 20 kg around rs 6000 saying that i can not carry hand bag as flight is going full...

I was horrified and disturb. When I was in Mumbai Domestic Terminal and I missed my Flight while in the Airport after Security Checks. The jet airport staff escorted me outside and said if you want to travel you will have to buy a new ticket sorry and left me stranded. I went to ticket counter paid Rupees 8000.00 cash as the women on counter would not accept my Canadian Visa on top of that when I ask for receipt they did not give it. I do...

Sir, I had booked 2 round trip tickets of Jet Airways flight 9W-Jet Airways252 Mumbai-Colombo and 9W-Jet Airways251 through Yatra.com ref. no. YT13608296 and Ticket PNR no. HHVLQT for travel on 12th January 2015 and return on 17th January, 2015. Both the passengers i.e. My husband Mr. Alphonsus Castelino and myself, Ms. Irene Castelino met with tragic accident on 30.12.14. Hence we have cancelled our tickets as per treating Doctor's...

The Honorable Minister of Civil Aviation, Govt Of India, New Delhi. Subject : Harassment by the staff of Jet Airways at Pune Airport. Respected Sir, Having failed to elicit sympathetic response from Jet Airways, I am constrained to bring to your kind notice the discourteous and arrogant attitude of the staff of Jet Airways for your kind perusal and suitable action, the facts of the case are as below: 1. That marriage of my daughter...

I traveled for the first time in 30 years to Mumbai and horrified when I missed might flight to Delhi after doing security check and waiting for announcement in the lounge. This would not have happened in North America. If I do not get a response I would write to CEO David Barger. I had checked in on flight from Bom. To Del on Nov 20, 2014. I was in the lounge waiting for announcement, i had bad stomach positioning so I was near washroom. I...

Hi, I traveled from Dehradun to Mumbai on 28 December 2014 with my one year old son. My detailed itinerary is set forth below. Passengers:1. Parul Thaplyal 2. Aarjav Thaplyal (Infant) Ticket number: [protected] and [protected] Flights: (i) 9W 823 from Dehradun (DED) to New Delhi (DEL) departed at 16.20 hrs; and (ii) 9W 352 from New Delhi (DEL) to Mumbai (BOM) departed at 19.20 hrs.We landed at the Mumbai airport on 28 December...

Dear Sir/Madam, I am writing this email in regards to my flight 9W 0521 departing from JED to BOM on 5th January, 2015. The scheduled time of departure was 23:40 local time. Due to technical issues, the flight was delayed and we were waiting for 3 hours at the terminal without any proper information. Then finally the Duty Manager incharge for Jet aiways showed up and informed us that the flight has been cancelled and HOTAC will...

For self and wife, booked direct non-stop flights from Pune to Abu Dhabi and back by 9W 514 and 9W 513 (Jet airways) for 23 Dec 2014 & 01 Jan 2015. (GDS PNR 4IFE8R) (AIRLINE PNR RHVHTT) (TICKET [protected], [protected]) On their own, Jet Airways reschedule my programme as: Pune to Mum 9W 617; 22 Dec 2014 (E TICKET NO. 589-[protected]) Mum to Abu Dhabi 9W 586; 22 Dec 2014 Abu Dhabi to Delhi 9W 581; 02 Jan 2015 Delhi to Pune 9W 367;...

Hello Sir/Madam, I had booked a PNQ - BOM ticket on the name of Mrs.Snehal Kundalkar (PNR Number - JAJXSP | ETicket No - 589 [protected]) for the date - 28/12/2014. We had booked this through makemytrip.com. The flight was scheduled for 5.40 pm which got delayed to 7.30 pm. So we had to cancel our tickets which we did through makemytrip around 2.00 pm on 28/12/2014. Please arrange to send us the confirmation of the cancellation...

Last month me and my family travelled from your airlines Delhi via Dubai that is on 08.12.2014, flight number is 9W546V . As it was suggested by many of my friends . But unfortunately we had very awful experience . Form comfort to food nothing was up to the mark . Especially the steward was very ill mannered . When I asked him for the diet coke with my meal his facial expressions were like as if I have done some crime, very straightforwardly...