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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 110

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S
ssanmath
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong booking done by system at IRCTC/flight web site

Address:Pune, Maharashtra

Dear sir, Please find the below ticket, Physically ticket booked for Pune Delhi chandigarh on 19.01.15 with one stop. Ticket booked as follows i.e. Pune- Banglore-Mumbai- chandigarh. (19 & 20 the Jan with halt at Banglore), Check return ticket which correctly chandigarh-delhi- Pune on same day I.e.22.01.15. Round ticket cost to me 17833/- (Approx) This is absolutely computer mistake, system adjustments, or fraud by IRCTC or Jet...
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jain.rohit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Karin Svensson/ Flight # 9W0259/ Kathmandu to Delhi/ 28th Dec/ Missing bag

Address:New Delhi, Delhi

Issue : Need Reimbursement for claim # DEL9W44909 History – Karin Svensson/ Flight # 9W0259/ Kathmandu to Delhi/ 28th Dec The bag was lost on its way from Kathmandu to Delhi on Sunday evening and is still not located. Total value of lost items is approximately 4500 EUR, please see enclosed breakdown in INR....
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S
ssanmath
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong ticket given to earn cancelletion money

Address:Pune, Maharashtra

I have booked a lady ticket from Pune to Chandigarh with one STOP at Delhi. on 19.01.2015 and with round trip Chandigarh to Pune on 22.01.2015. The tickets are still confirmed but problem is that the ticket made through Flight / IRCTC by jet air ways is Pune ----Bangaluru---Mumbai----Chandigarh ( with two days journey with same price Rs 8964). Enquired with Jet / IRCTC both denied to accept their mistake. Since the tickets are for around...
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shrutisingh887
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Round trip flight- HYD- MUM

Address:Hyderabad, Andhra Pradesh

Dear Jet Airways Executives, I regret to inform you the service provided to me by jet airways. I had booked Jet Airways flight number 9W325 for Jan 01, 2015 from Hyd-Bom. Due to unavoidable reasons, I missed my flight. Also, I have a flight back from Mum to Hyd for Jan 04, 2015, for which I was informed I could not board it inspite of the flight being 3 days later. Also, when I asked for the policy paper stating the same, your representatives...
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Sandesh1986
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff not helpful at all

Address:Darjeeling, West Bengal

We were 4 passengers. On 29th December we had a flight to going to Mumbai via Kolkata.flight 9W 610 at 12 pm. At 11 am We reached bagdogra airport due to the traffic and accident.when we reach to the Bordingpass counter at 11 the staff told us to go to X-ray bag check and we went.the lady staff who were in the X-ray checkpoint told us the gate is closed.and we come back to the boarding pass counter again. The male staff who was there run...
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Ravindra D R
from Khammam, Telangana
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Lost luggage compensation not received

Address:Bangalore, Karnataka

Hi Jetairways,

I filed property irregularity report for my 2 luggages that were missed. during my flight from Amsterdam -> Abu dabi -> Mumbai -> Bangalore.

I had checked in my 2 baggages that had extra 10 Kilos by paying 150 Euros more at the KLM luggage service point.

This was my official trip and I have returned to India after 1.5 yrs. The Baggagea contain cloths and other personal...
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B
bashplus
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not provided vechicle or paymanet

On 25/12/2014 i have a trip from Dammam to calicut (PNR: DUCKTH). The traveling was in connection flights.Dammam to Delhi, Delhi to Mumbai and Mumbai.The flight (9w 567) took from Dammam to Delhi at 1am (which was around 1 hr late).After reaching it took somuch time to get luggage.There was somany copassengers with me who missed their luggage.Since my luggage i got very late i missed the flight to mumbai.I met the supervisor in duty and they...
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raghavak
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of air fare

From: raghava reddy kurri <[protected]@gmail.com> Date: Wed, Dec 24, 2014 at 2:53 PM Subject: Refund of arifare To: [protected]@makemytrip.com Cc: [protected]@jetairways.com From: raghava reddy kurri <[protected]@gmail.com> Date: Wed, Dec 24, 2014 at 2:53 PM Subject: Refund of arifare To: [protected]@makemytrip.com Cc: [protected]@jetairways.com Name Venkata Sandeep Kommaraju Flight 9W 2749 Cochin (COK)...
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K
kanikag51
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Luggage tampered and food eaten out of it

Address:Udupi, Karnataka

Had one of worst experiences by Jet Airways !!! My flight was from Mumbai to Mangalore on the 26th night. The flight was delayed, service was OK, food SUCKED as usual, but that's all ok and normal !!! I reached home just to know that my check-in baggage was not only TAMPERED with but items inside were shuffled out and FOOD ITEMS WERE EATEN from the baggage !! And for courtesy sake even the eaten chocolate wrapper was left inside the bag...
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S
Sarup
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

theft

Address:Ludhiana, Punjab

My complaint is about lounge theft in Jet Airway9W 230 .My name is Sheetal Kaur.I am travelling from Brussels to Delhi on date 19 Dec 2014 from Jet Airways 9W 230.After arrival in India we found some things are missing and theft inside my bag which is cut out from side with sharp weapons.So, in this accident i have lost my some quantity and money which details are 1 black bag, 500 Euro cash, Make up kit (150 Euro), 2 pairs Gents suits (140...
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V
Vinil Lobo
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Jet Privilege points not credited

Address:Mumbai City, Maharashtra

My JP number is[protected]. Jet Airways is in partnership with HolidayIQ and gives JP miles to members who post Hotel reviews on HoildayIQ which are accepted and published. I submitted a Hotel review on Sptember 21, 2014 which was accepted and published on the HolidayIQ website the same day however Jet Airways did not credit 150 points to my account as per the offer. I have provided Jet Privilege the review submission confirmation mail from...
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A
A C SUBHASH
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO ACTION ON CREDITING BACK MY JP MILES PURCHASED TO MY ACCOUNT

Address:Thane, Maharashtra

Dear Sir I had purchased 500 JP Miles through Jet Airways Website (online) on 18.12.2014 vide transaction reference no 91612 to credit in my Jet Privelege account no.[protected] with an intention to book a ticket by redeeming JP Miles. To my surprise till now these 500 JP Miles are not credited to my account because of which I could not book the required tickets by redeeming my JP Miles. I had send a mail to Jetairways customer care...
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M
manoj61
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jetprivilege Login - Locked

Address:Mumbai City, Maharashtra

My Accounts was locked stating tha two JP Accounts are linked up to the same mobile number.Howeever inspite of sending mails ( 2 mails) and calling up them thrice, they have not unlocked my accounts. Because of this I could not book online tickets....
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S
seraphineatambo
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAYED LUGGAGE

Address:Mumbai City, Maharashtra

One of my bags almost like this photo large size which was checked in at JAIPUT airport to Jetairways from Jaipur India through Mumbai on Jet airways on 16th evening to Mumbai and was supposed to be connected to Kenya Airways to Kenya, is delayed. I was informed at 3..30 am yesterday when i had boarded the plane BY A FLIGHT CREW MEMBER OF KENYA AIRWAYS AT MUMBAI that one of my bags was not connected and gave me a document which I signed...
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S M Shah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

JetAirways Typo Error in Name - Change requested

Address:Hyderabad, Andhra Pradesh

Hi all I am very upset over a small issue that was not handled correctly by your call center agents. I am sure there should be alternative provisions to minor typo errors in names. Agents with whom I had a terrible experience - Pankaj Sharma, Ajay Thakur and their supervisor Neeraj Kumar. PNR No. DOWDWM, KAYIMZ (3 flights in all) Passenger Name - VIREN KUMAR SHAH I had booked the enclosed flight tickets yesterday for my brother...
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challasreedhar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE APP TRANSACTION DIDNOT GO THROUGH AND STILL CREDIT CARD DEBITED

Address:Hyderabad, Andhra Pradesh

An amount of Rs.5762 was charged to my credit card while I tried to book through the jetairways app on my mobile on 17 Oct 2014. The transaction didnot go through and it clearly displayed that there is error but the amount was charged to my credit card. Eventually I booked the same ticket through Yatra.com and it went through. I didnot receive any communication on the booking from Jetairways. I immediately asked my Credit Card Bank to...
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Ram Nivesh
from Mumbai, Maharashtra
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Dinner not served

Address:Mumbai City, Maharashtra

Hi, I am regular commuter between Mumbai and Chennai through flights. Recently I travelled in JetAirways flight 9W 487 PNR:ELGDJD ON 04-DEC-2014. I had a very cumbersome journey right from the check in till landing. Firstly the kiosk machine placed near the ticket counters wont accept my frequent flyer number, so I had to go back in queue and check in again to get my frequent flyer no punched in. Then came the big turn off,...
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knmilli
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misinformation regarding cheked in time

Address:Mumbai City, Maharashtra

Dear Sir/Madam, I, KN milli a Central Govt Official, would like to bring your kind attention that I booked an E- ticket no[protected] and PNR-HBTCLK for Mumbai-Bhuj flight-9W-340 on 29/11/2014 and departure time was 15:10 hrs. As per my scheduled of the journey I reached Mumbai domestic Air port –terminal 1-B exactly 14:10 hrs (Meru’S taxi bill) and reported at 14:12 hrs for check-in with showing my E- ticket to jet airways counter...
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surajitsid
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Safety violation on board S2 4385 Codeshare 9W 7190 on 2nd November ' 2014 and no response from the airline despite sending a complaint

Address:Mumbai City, Maharashtra

PNR - DOSYJU and VHAOZD We were coming back from Goa on 2nd November'2014 by S2 4385. My wife, Rupali Chanda fell inside the bus while getting transported to the aircraft . She immediately started bleeding from one leg and her other ankle started swelling. We somehow boarded the flight and I requested the crew for first aid box. She flatly told me that there was no first aid box on board and took out couple of band aids saying that's...
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shubhrapahwa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of cash from checked-in luggage

Address:New Delhi, Delhi

I traveled from Jodhpur to Bangalore on[protected] by Jet Airways flights: 9W 2552 - Jodhpur to Delhi S2 4608 - Delhi to Bangalore PNR: FBUUVH I had one checked-in baggage, which was sealed in front of me, at Jodhpur airport after screening. When I reached Bangalore, I noticed that the seal was missing and when I opened my suitcase I discovered that it was tampered. 1. Rs.10, 000/- cash was missing. 2. I had 2 purses in it, all the...
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