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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 112

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S
shrivastava dk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compensation due to ground staff lethargy/services collapse at Mumbai airport on 29/10/2014

Address:Mumbai City, Maharashtra

Dear Sir, My daughter Divita Shrivastava, an MBBS student reached at 5.40am today on 29/10/2014 at Mumbai airport terminal 1B to board in jetflight no. 9W0377 for Raipur scheduled departure 6.50am on 29/10/2014 with a valid ticket having PNR no. BDXFXT and web checked in status seat 25D. She was put in a queue and without any advice by the counter officials and she has been denied the acceptance of baggage and boarding on the ground that...
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nitinbijalwan1404
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missed Flight

Address:Dehradun, Uttarakhand

Date : 26 October 2014 Place : Jolly grant airport Dehradun It was Sunday, I had the flight for Mumbai. After the festival of Dipawali all people were rushing towards there home that caused traffic jam on roads. I managed to reach 35 minutes before flight time, and there i found around 7 to 8 people standing and bagging to enter, and the staff member Mr. Vicky Singh, said we are close 40 minutes before, do what ever you can but i will...
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sajneeusa
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stolen 4000/- Rs and about 100$ from the baggage

Dear Sir, We were travelled from A'bad to Delhi and Delhi to Dubai on 23rd Oct, 2014. Flight # 9w7079 and 9w 548. Passanger name Shailesh k shah, Mamta S shah and Alouki S shah. From our big size blue bag, we lost 4000/- Rs and about 100$ from the baggage. If you can check security cameras from both airport Abad and Delhi, You can definately find somebody since he/she had opend one small lock and tried to find some purse and thrown some...
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ashu13tyagi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non boarding before 55 minutes at delhi airport

Address:New Delhi, Delhi

Hi I am very disappointed with the jet airways services. I met one pathatic situation yesterday. I was supposed to travel to bangalore from delhi via jet airways flight 9W 811 at 6:20 PM, my pnr is OLAIJT. I was in airport at 5:30 PM but i was not allowed to board the flight as the gate was closed. I would like to highlight the mis management of jet airways and their staff- 1) there was only 3 counters operated even though there was...
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AARSH
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight cancellation of 9w508

Dear Sir;

My self Rakesh Patel, my mobile no is [protected] / [protected].

I have booked Jet airways ticket on 17.10.2014 from Abu-dhabi (UAE)

From Ahmedabad to Abu-dhabi (direct flight) on 15.11.2014 9W508 my PNR is MILHTP.

Surprisingly, Jet air ways has cancelled my direct flight from Ahmedbad to Abu dhabi on 15.11.2014 and they given me jet airways Abu-dhabi flight via mumbai...
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arijit004u
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Web checkin not successful

Address:Mumbai City, Maharashtra

WMXAXE PNR flight for 25th Oct 2014. I visited website 24 hours before for web checkin. Tried for 5 hours with no success. If the tele check in only available for the jet privileged customer ( Customers who have co branded HDFC, ICICI, etc Credit Card), then it appears that the business is inclined more towards credit card industry than airlines business. No representative was helpful, they had nly one response " If you were privileged customer...
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DSP Amol
from Gurgaon, Haryana
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Not get refund since last17 days

Address:Srinagar, Jammu and Kashmir

Hi i am Amol Rajgurav. I booked the ticket on 5th oct 2014 from srinagar toto kolkata. For any good reason from your side the ticket didnt book but debited 5619/- from my account. I had been mailed u, called your customer care many times but not a single positive response from your side i got. The pnr no is PDXMUI. Its been very bad attitudude from your side. Please resolve the issue otherwise be ready to face legal consequences....
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daffoddils
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Earings are missing

Address:Ahmedabad, Gujarat

Dear Sir, I am vidya sasikumar..I travelled on 20th Oct 2014 from Ahmedabad to Kochi via mumbai..The flight details are as follows:AMD to Mumbai by JetKonnect-9W2002.From Mumbai To Kochi by Jetairways -9W 405.When i got my bag half of the chain was found to be opened but i did not check the items since I was in a hurry.When I reached home I was just checking for my earnings and was shocked to find that it was missing...There were 4-5 earings...
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A
anony2014
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promotion loopholes

Address:Mumbai City, Maharashtra

i am working with jet for 8 years as a cabin attendant.however there were no promotions happening so far.only early this year they came out with vacancies twice this year.however this time they modified thier selection criteria little bit which was they would be considering everyones personal performance records plus they would consider the interview performance both.however as per selection process they should have filtered the crew first...
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Surendra12
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Stolen from Checked baggage

Address:Kolkata, West Bengal

To Jet Airways I had an unfortunate experience via travelling from Jet Airways on 11th October from Kolkata - Bengalure via Mumbai. From my checked in baggage Rs 8100 went missing. It seems that jet airways takes some special interview to hire such people because they seemed to be very professional in stealing the money. The number of complaints regarding the same issue against Jet Airways is quite alarming. . The money was carefully removed...
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Anushree Gandhi
from Mumbai, Maharashtra
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money stolen

Address:Udaipur, Rajasthan

Dear mam/sirI travelled from UDAIPUR to KOLKATA on 11th October via MUMBAI by jet airways. My flight details are as follws Udaipur - Mumbai by JET KONNECT, flight no - 2094 Mumbai - Kolkata by JET AIRWAYS, flight no - 0623 After landing at Kolkata, i found money from my check in baggage missing. The money was kept in 2-3 envelopes in the suitcase which was checked in but was later found missing from it. I request you to take action...
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manisharajoriya007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gold lost in JET AIRWAYS flight

Address:Mumbai City, Maharashtra

Hi, I am Manisha verma i have a booking in Jet Airways from Singapore to Mumbai and connecting flight from Mumbai to Indore on 3rd October 2014 My flight details are given below and ticket for the same is also attached Date Dep Time From To Flight No. Terminal Airline 03 Oct 2014 10:15 hrs Singapore (SIN) Mumbai (BOM) 9W 9 3 Jet Airways 03 Oct 2014 18:35 hrs Mumbai (BOM) Indore (IDR) 9W 7190 1B JetKonnect I checked in one...
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anoop0404
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Budggeg Beaten - PNR no. KNANGK

Address:Indore, Madhya Pradesh

Dear Sir I am your frequent traveler yesterday i.e. on 09/10/2014 i was travelling from Goa to Indore through your flight no S2 4385, my seat no was 29A, When i received my Baggage it was totally damaged / Beaten. though no my valuable was missing but it was totally damaged & security sticker was also broken down. At Indore Airport I contacted your officer who told me to launch online complaint. Casual behaviour of your staff...
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swatisyag
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AC not working during flight S2 - 4324

Address:Mumbai City, Maharashtra

I was onboard the flight S2-4324 from Ahmedabad to Mumbai on 5-Oct-14, seat 35E, and it was one of the most horrible flying experience - something I had least expected from Jet. The flight had a technical issue right from the beginning. Even before the flight took-off the AC in the flight was not working, which I brought to the notice of the flight crew - who assured that it will be fine once the flight takes off. Even after take...
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Rohit Shinde 0210
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal To Sell Duty Free Products

Address:Mumbai City, Maharashtra

I was on a flight 9W 275 DAC - BOM on 1st Oct 2014, I work from Jakarta but travel to DAC often using Jet Airways, as a matter of fact all my employees in Mumbai use only jet and our privilege members. I had a request to purchase the Braun trimmer for a colleague since i was aware it is available on your flight and also I would be buying alcohol on the flight I questioned the stewardess as i boarded the flight the availability of the alcohol...
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bornaugust12
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed

Address:Hyderabad, Andhra Pradesh

1. My mother Mrs. Rajeshwari was scheduled to travel from Hyderabad to Dibrugarh on 27th Sep 2014 and had purchased Jet airways tickets from Yatra.com by paying a total amount of Rs.9777/- (Nine thousand seven hundred and seventy seven only). Details provided below: Jet airways PNR number: CXDSUI Jet airways ticket number: [protected] Yatra.com Booking Reference number: [protected] Flight no. 9W-646: Hyderabad – Delhi. Flight...
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ngoswami89
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ground Staff being uncooperative

Address:Hyderabad, Andhra Pradesh

Dear Jet Airways, I had the most unfortunate and horrifying experience with your airlines recently. I had booked a ticket from Hyderabad to Bangalore at 1825 hours on 5th October 2014. I reached the airport ON TIME and was caught up with the security at the Hyderabad Airport. By the time I made it to the counter of Jet Airways, I was told that it was way too late to issue me a boarding pass. It was 1750 hours. Come on, you can do...
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harishgravita
from Muzaffarnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Checked baggage Mishandled & Money stolen

Address:Jaipur, Rajasthan

Dear Sir/M'am Reference to the subject, please be informed I Harish Gupta (Passport no. H5666026) was traveled from Dhaka to Delhi by Jet airways flight no. 9W 271 on dated 04.10.2014. I checked in at Dhaka Airport at around 7.30 AM and handed over my checked baggage to the Airline persons with locked position. Once I reached at Delhi Airport Terminal 3 at around 12.00 Noon, received my baggage from Belt no. 7 around 12.45 PM with...
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pksheeja
from Mumbai, Maharashtra
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Pending refund

Address:Mumbai City, Maharashtra

Ticket was booked through the Jet Airways site and the amount of Rs. 4683 was deducted from my Credit card account on 6th September. For some reason, ticket was not registered in your system but the amount deducted. Please look into this at the earliest and let me know what other details are required....
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Mithila8879502229
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff.

Address:Mumbai City, Maharashtra

The staff for JetAirways is rude arrogant and feels the customer is unimportant. They have no one to inform about the flight or anything else related to it. If anything goes wrong you wont be escorted to the helpdesk but to the gate to please leave the premises. You will be laughed at and the rulebook will be thrown on you. Specially want to mention Mr. Nelson who will laugh at your face if anything goes wrong, specifically mentioning the...
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