Jet Airways Complaints & Reviews

The ticket cancelled on 29th July amount is still not processed and amount not refunded I call their customer care, i don get proper response, i am asked to send mail to [protected]@jetairways and i dont get response from them. Every time i talk to any executive, they will tell that they will send a refund recipt and no one know whats the status of money....

I booked a London-Delhi-Chandigarh and back airticket. PNR NSASAU. Outgoing 31 January 2014 and back 10 Feb 2014. The Delhi to Chandigarh sector was cancelled on both ways. The company made no arrangements for my onward travel and offered me a refund of just 11.80 pounds out of a total ticket price on 520 pounds. Jet airways Ref No: BOM/CQI/NS/020514/7591613‏. I have written to Jet Airways number of times but they have not prvidedme with...

First of all thank you for SPOILING my day. My pnr is HQELHM I was travelling from Ktm on 9W 0259 and had a connecting flight 9W 0834 from Delhi to Bangalore. I was accompanied by a jet airways official at Delhi airport for my flight to Bangalore. I even checked with him beforehand whether I would be able to check in one of my baggage as I wanted to purchase a liquor and was assured it would be done then only I bought. After reaching the...

I was sick during the 9 hours flight from Mumbai to Paris. Infections on injuries on my left knee and left hand declared during the flight and it was very painful. I asked the crew some betadine to desinfect the injury and the just gave me hot water ! After 5 hours suffering they finally gave me some basic medical care. After landing in Paris I was directly transfered to hospital where they stop the infection. During all the flight, no one...

I had a horrible experience in my recent travel from Paris to Hyderabad. (Details: 10-Aug Paris to Mumbai, PNR: RSBODM, 11-Aug, Mumbai to Hyderabad, PNR: JAKMVJ) I was flying business class throughout and had a change in Mumbai. I had checked-in one of my bags as fragile from Paris (also got another fragile tag fixed in Mumbai when I changed to domestic flight). However, when I received my bag, its lock was damaged (photo attached)....

Dear all, I would like to lodge a formal complaint against your airline staff and booking policies. Me and my friend were due to fly on the JetKonnect flight from mumbai-kozhikode on 8th April at 11 35 am after flying in from ahmedabad early in the morning. We approached the check in counter at 9 45am, we were met by front desk office Ms. Jennifer. At first, she asked us to adjust our luggage. On asking her for seats together, she told...

Hi, I am kalyan. I booked a round trip from hyderabad to mumbai on 4th Sep 2014, PNR number is PVIIJN. But unfortunately two PNR's got generated "PVIIJN" and "QATMOZ" and amount got deducted twice. PNR no"QATMOZ" got genrated but no ticket booked in my name. Its been more that a week, called many times the customer service and mailed to [protected]@jetairways.com Havent got any reply to the mail Request to refund the money fro the PNR no: QATMOZ Regards,...

I am Ram Awatar Sharma, I booked flight no. 9w2395 to travel to Indore from Mumbai on 12.09.14, I have reached at single baggage counter at exact 5.30 am, but no one was there. Then I approached to Ms. Nasha at nearby counter for help looking to the urgency, but she refused to help and told me go to the queue. After 5 minutes, I was able to reach at counter 50 after passing through the queue, there was no announcement for indore flight, I...

dear sir, 1. I have booked a seat in flt no. 9W2876 from silchar to kolkata for 26 july 2014 on 21 july 2014. 2. My money has been debited from my bank a/c but tkt couldn't be generated. The txn no. for the same is IGX1178138 and the amount involved is Rs 7788/-. The tkt was cancelled. 3. The PNR i checked from customer care is WLRGRS. 4. in this regard i received a mail from your office giving a refund ref no. MSB[protected] on 16 aug...

I booked the ticket through Jetairways .com for Mangalore- Bangalore-Mangalore dated 1st June 2015 /3rd June 2015. Though the amount has been deducted from my credit card account but no ticket was issued . Jet airways customer care confirmed that the ticket was not booked for the above transaction.The details of the transactions are mentioned below: Name of the traveller: Nelson P Saldanha Flight details : Flt 9W816 IXE- BLR on 1st June...

We were travelling to bangkok from delhi and our flight was delayed by 5hrs as per airport authority so we went back our home.But fortunately my son called the airport to know about flight after 2hrs and they said it is going to take of in an hour or so. Then we ran towards airport and catches our flight. That was very tough to take that flight my email id is [protected]@ymail.com...

Hi Team,
Kindly refund my amount because it was cut twice for the same journey.When I
Use online payment option first time, Due to Technical error, amount got deducted but ticket was not generated, but when I do on the second time it is successful and both the amount is cut from my
account. So, please refund my one transaction amount which was not
unsuccessful.
I tried calling to the customer care, but...

I wish to lodge a complaint with your organisation for the way I recently was treated by Jet Airways. I booked a trip earlier this year through the website opodo.fr from Paris to Delhi via Mumbai. I was due to return to Paris on the 17th August and ended up being stuck in Mumbai area for a number of days. I spent that time trying to get Jet Airways to reply to my phone calls and emails to try and get them to fly me back to Paris, all to no...

I (Rajni Thakur) was travelled Jonehessbrug to Mumbai on 31 Aug (flight no. SA284) and took connecting flight from Mumbai to Bangalore (flight no. 9W381) on 1 Sep. South African airlines told me my luggage check in through Bangalore, when I landed in Mumbai airport I checked same with jet airways do I need to collect my luggage here they said its connecting flight you will get your luggage directly in Bangalore but when I reached Bangalore...

I booked a ticket with PNR- ULJNFO, RISJEM ; Flt-9W-824-9W-4607, the travel being from Trivandrum to New Delhi with one stop at Bangalore by Jet Airways on 31.8.14, scheduled to depart at 6.05am from Trivandrum and I reached the counter by 5.22 am. As I was coming all the way from Chenganur to Trivandrum Airport, my driver lost his way to Airport and we reached at 5.22am. As I approached the counter and showed Mr.Varghese, my ticket and he...

It has been one of the most horrific, disgusting, sickening, and the worst experience of having travelled by Jet Airways to India for a vacation which my family was keen and eagerly looking forward to for many months. Right from the start of leaving YYZ, our experience with check in formalities, either by using Web Check in or calling in the customer service has been deploring. The seats assigned to us at the time of booking the tickets was...

Dear Sir, Sub:- Jet Airways flight No 9W 427 dated 28/08/2014 Jet Privilege No.[protected] This has reference to the above mentioned flight. 28th August 2014 was the second wettest day of the season for Goa also there was a massive accident near Zuari Bridge and that caused a huge traffic blockade of almost 5 kms at both ends of the bridge. Almost 300 air travellers from various airways were stuck in the jam and reached late (As per...

Dear Sir / Madam,
This is to inform you that on the 24th of July while travelling from Mumbai to Goa on 9W626, seat no 37 B middle seat
.
I was just crushed by the OBSES gent who boarded the aircraft late and just sat like a over grown pumkin.
I tried to change my seat but could not as the flight was full, since me and my husband are both Silver member,
I would request you to please ask your ticking counter...

I would like to bring to your notice that while coming from flight No. 9W 7017 (Premiere Class) on 23 July 2014 from Mumbai to Hyderabad I found my hand baggage missing when I reached Rajiv Gandhi International Airport Hyderabad, However airport staff Mr Atif assured me that the baggage will reach in evening and till now I am still waiting for my hand baggage. I have to submit the Original Certificates (Attested) to my Employer, They are...

Hi, I did online booking from Jet Airways site. Due to Technical error, amount got deducted but ticket was not generated. I tried calling to the customer care, but those are misguiding. Also sent mail to [protected]@jetairways.com. But not received a single revert....