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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 111

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I
IMATION2014
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lost

Dear sir/ madam My wife and kid travelled in jet airways on 3 dec 2014 from kochi to doha ., flight no 9W 556, SEAT NO 17 A AND B . lost kid's gold chain during the journey in the flight . Kindly do the needful to find it . Awaiting for your kind reply as early as possible Thank You regards Benzy Qatar, [protected]@gmail.com +[protected]....
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vmadihalli
from Udupi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged check-in Baggage

Address:Bangalore, Karnataka

I travelled from Delhi to Bangalore by 9w 807 on the 1st Dec 14 morning - on arrival at Bangalore, I was shocked to see my suitcase broken rendering it useless for further use. It is a very expensive suitcase and I am very upset over the way the baggage has been handled. Kindly look into this and arrange for a compensation at the earliest. pnr is BOTGWE BAGGAGE NUMBER 3589 9W986285...
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Jayaprakash Mulki
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mobile lost in aircraft

Address:Mumbai City, Maharashtra

Hello, I travelled by Jet Airways on 3rd December 2014 9W 076 from Mumbai to Hong Kong seat #35K. I had opened my bag while at arrival at Hong Kong and I heard something falling off my bag to the Right side of my seat in the gap. After immigration at Hong Kong I realized that it was my Sony Ericsson mobile without any SIM card which had fallen off. For your reference copy of boarding pass attached. In case you find it,...
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drkiranvishnu
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bag lost..

My flight was from calicut to delhi on 2/12/2014 by jetairways.. I had to change plane @ mumbai... i had asked upteen number of times whether my bag would also be taken to the next jetairway flight to delhi; the jet officials said nO worries your bag will be taken to the flight in which you are boarding ... I reached delhi airport at 7.30pm but my bag was not there... I filed a complaint at delhi airport...they informed me that mybag was...
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Dhirendra Varma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refuuunded after so many follow up

Address:New Delhi, Delhi

Jet Airways had delayed the flight no-9W-688 on 24th Nov-2014 by more than 1 hour, So I had cancelled the ticket no-589-[protected] .From 24th of Nov-2014 I am continuously following for full refund but till now not received any status or update .I have booked the ticket through clear trip ID and PW .As per Clear trip ( My Agent ) They are continuously following with Jet Airways 1. On 24th Nov-2014 I was talking directly to Jet Airways...
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Prad4
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer experience

Address:Mumbai City, Maharashtra

My email to Jet Airways went unanswered. Please refer to the below email sent to Jet: To [protected]@jetairways.com me I am now convinced that you customer service has deteriorated. I had asked for the below flight ticket cancellation since it was touch and go. My father Srinivas Annappa Rao reached the Jet airways ticket counter at 8:24am and pleaded to the lady at the counter if she can allow him for check-in. He mentioned...
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A
Anshika Jhunjhunwala
from Gurgaon, Haryana
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Checked-In Luggage Ransacked

Address:Gurgaon, Haryana

Hi, I am Anshika Jhunjhunwala and I had a flight from Dhaka to New Delhi (Flight No. 9W 271) on 28th November. My PNR no. was FKQRQZ. My checked-in luggage was “ransacked” on the way. I mean literally ransacked. The main zip of my luggage was locked and when I picked it from conveyor belt it seemed OK and hence, I took it without complaining. When I opened the bag at home I realized someone had tried to investigate every corner of...
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G
Gobind Singhal
from Guwahati, Assam
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Meal not provided

Address:Kamrup Metropolitan, Assam

With due grieve it is to inform that while travelling from Bengaluru to Guwahati on 28th November, 2014 through the board of flight no:9W-2363 I being a Blood Pressure patient already booked my Meal at the time of booking my ticket. But I was not provided with the same on board.As a result my health deteriorated after arriving Guwahati. Although the flight attendant was informed but she denied that there was no meal available on board. So...
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asharma01
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Theft by ground staff

Address:Dehradun, Uttarakhand

Dear Sir, I am writing to report a theft committed by the ground staff at Dehradun airport. I am writing this to prevent a similar mishap affecting other passengers. On the 14th of November I traveled on a Jet airways flight 9W823. I boarded the flight at Dehradun. Following a scan of my luggage I checked in one locked suitcase. On arrival at home in Mumbai I noticed that there was no lock on my suitcase. A gold bracelet, which belonged...
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Address:Mumbai City, Maharashtra

Hi: My wife and daughter were travelling from Mumbai-Hyderabad-Kuala Lumpur through Jet Airways Airline PNR NGBUFX, E Ticket 589 [protected] & 589 [protected], Passenger names Ritu Lohia and Muskan Lohia. From Mumbai to Hyderabad- 26 Oct 2014 9W7155 From Hyderabad to Kuala Lumpur on 27 Oct 2014 Flight 9W 4209 From Kuala Lumpur to Mumbai on 05 Nov 2014 Flight 9W 4210, When my wife asked for boarding pass at Mumbai airport, Jet...
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Vinod Kumar Agrawal
from Vidisha, Madhya Pradesh
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Refund of ticket booking amount

Address:Raipur, Chhattisgarh

passengers name : Binod Kumar Agrawal PNR No. : ONBYCQ FLIGHT NO. : 9W2531 Date of Journey : 12.11.2014 from Delhi to Raipur, dep: 17.25 hrs from Delhi Ticket No :[protected] Please note I had cancelled the Ticket at Delhi Airport prior to the departure of the flight. The ticket was booked at Raipur (C.G.) We request you to kindly refund the ticket amount. The contact details are as under:- Binod Kumar Agrawal RAIPUR...
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S
Sarang Gotecha
from Rajkot, Gujarat
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worst landing

I am Dr Sarang Gotecha Neurosurgeon by profession. I was travelling from mumbai to rajkot on the 19 th November 5 10 am flight. I am a frequent traveller . Today was the worst flight experience of my life The landing was so bad it frightened all the passengers in the flight . You can confirm it from any of the passengers in board. just prior to the landing the flight was swaying both ways and the landing was so bad that we were frightened...
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S
Surajita
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Missing Baggage/WTM LHR9W10403

Missing Baggage/WTM LHR9W10403 Hi, Now it has really very long time. We have suffered a lot.Now expecting jet airways to understand customer problem ad go for urgent resolution. Can you expedite compensation on this on very urgent basis....
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S
sooraj r
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Missing baggage -DEL9W43613

Address:New Delhi, Delhi

On 15th Nov i traveled from Dammam to Delhi on 9W 569. Today is the third day and i haven't received my 2 baggage yet. i came to Delhi for some business purpose, all my essential things are in that bag. i don't have even a dress to change. i don't have any local address here. so i have given my friends address to deliver my baggage. i called many times to cutomer care on 17th and they said it will be delivered on the same day. i was waiting...
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Rajat Chitravanshi
from Guruvayur, Kerala
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Missing Accrual of of Tier JP Miles & Flight count for Tier upgrade

Address:Bangalore, Karnataka

Please refer my JP # 9W[protected]. I would like to highlight the following and request to update my account immediately : 1.I traveled from Mumbai to Kuala Lumpur / Jakarta on 1st / 2nd October, 2014 by Malaysia Airlines MH0195 / MH0711 ( Codeshare flight # 9W4211 ) .2. I also traveled Bali to Kuala Lumpur / Mumbai on 7th October, 2014 by Malaysia Airlines MH 0866 / MH 0174 ( Codeshare flight # 9W 4210 ) 3. I got my JP # updated...
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J
jakireshma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about ticket cancellation

in my ticket it is reflecting as refundable, but it is not. and cleartrip not helping out of this, i wont belive on clear trip, i don't go with clear trip next time if you are not doing help out of this, and customer care also not responding properly....
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dilip3200
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BOARDING NOT ALLOW

Address:Mumbai City, Maharashtra

i have book 4 ticket for mum to bkk ( thailand), when i have confirm ok ticket one month in advance, and when we reach to airport the counter staff told us that airlines is over booked, i am surprise is this city local bus so that it has been over booked, they have not given me boarding pass, and tell us to hold for 8 hrs till next flight, no hotel accommodation provided, no other attention given to us, is this manners ... i am thinking...
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Ammeer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against executive and compensation for my loss

Address:Mumbai City, Maharashtra

I feel very bad to express my experience as a traveller with jet airways as I had faced many obstacles while my flight to dubai with physical and wealth lose. Departure crew created obtacle without checking by saying that your visa is having some mistakes so cannot board now. After the crew swaraj checked the visa again and allowed me to go from second floor to ground floor it took time so the departure gate closed. Swaraaj canclled my all...
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Rajal Trivedi
from Gurgaon, Haryana
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Zero refund received

Address:New Delhi, Delhi

I have booked above mentioned flight from jet airways form delhi to jakarta pnr no: szdgpw dated 09.11.2014. There was a small clearical mistake in the ticket i.E name typed was balvinder instand of baljinder. When i contacted make my trip executives and jet airways customer care they told me that correction is not possible and i have to cancel whole ticket. When i send request for cancellation they told me that i will get zero refund from...
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anand rao 64
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of cash from checked in baggage

Address:Dakshina Kannada, Karnataka

From dr Anand Rao B H professor KMC hospital [protected] Sir I have been a frequent traveller in esteemed jet airways almost from its inception. I have to tell you without any hesitation I have had no problems with your airlines as concerned with your service till today. Today I travelled in your airways from mangalore to ahmedabad and when I reached my hotel I found to my utter shock and dismay that the cash inside my bag (rs8000)...
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