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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 21

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S
Shabari Nath k
from Thrissur, Kerala
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fake jobs

Address:Palakkad, Kerala, 678001
Website:www.jetairways.com

I had put up my profile on shine.com job portal, [protected] . I got email from hr.[protected]@outlook.com. They sounded very professional . They put up a fake telephonic interview also. They asked me to pay 2000 registration fees, which i paid . Later i checked this website and saw other people's similar complaints .i wish to get the refund . dont fall for this people...
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S
S K Gulati
from Delhi, Delhi
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refund for flight cancelled by jetairways

Address:New Delhi, Delhi, 110024
Website:jetairways.com

Pnr: xtvqzs; my ticket: ixm-maa & maa-del on 07th december. Flight for ixm-maa cancelled by jet airways offering no alternate flight. Now when requested for refund i am informed by goibibo that the refund is declined by the airlines. I did not get any option for the alternate flight so i arranged my ticket ixm-maa and travelled maa-del as per above pnr....
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अंकुर मिंडा
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage damage and no compensation

Address:Ghaziabad, Uttar Pradesh, 201005
Website:www.jetairways.com

I took jet airways flight from delhi to Guwahati on 14th Jan. They completely Damaged my bag. It cant be used now.I biught this bag few months bag at Rs 15, 000.

There was no one present from jet airways side at the belt counter for 1 hour to address our concern!

Finally after complaining with helpdesk someone came from jet airways side. They were completely ignorant about the complaint.

Then they...
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I
iyeve01
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jet privilege account restricted

Address:Vadodara, Gujarat, 390020

I am a frequent flier and i hold jet privilege account[protected]
Suddently without any reason my account is restricted and not able to login.
There is no proper response and it has been more than a month.
Still my account is restricted

I do not know the reason why my acount is restricted and what they need to verify...

Please do the needful....
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Because if jet airways staff members, the guest assistant i missed my flight on 7th jan 2019. I was having my tickets to jakarta and when i was at checkin counter the assistant said that ma'am flight is full you cannot travel in the same flight. His name was ishaan.
Then i went to duty manager she said flight is closed you are late. And i was standing i a queue since 6:20am and my flight was at 8:00 am. While standing there i asked...
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A
aniket saxena
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

in appropriate guidance and making us to miss the flight

This is to bring kind attention that we group of 9 people were travelling on 12jan 2019 from jorhat airport assam to delhi via 2:40 pm jorhat to delhi flight. 9w 957. We reached the airport by 2:00pm as we were struglingbon roads because of some road blockages dur some political or some issues in the area... We had couple of senior citizens with us... But jet executive mr. Sumonto at counter denied us to board, i requested a lot as we were...
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F
Famila Yadav
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing / swap baggage

Address:New Delhi, Delhi
Website:[email protected]

I'm famila yadav had been traveling on jetairways flight -9w 912 from delhi to cochin on 31 december 2018, departure time -16:55, i have not yet received a bag which belonged to me, and it has been more than week and i'm not getting any proper replies from the jet airways company, my necessary clothes and toiletries, jewellery have been stuck up in that bag, and i'm suffering with great problems, and the company is least bothered to make...
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T
tusharsharmabhuj
from Anjar, Gujarat
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wrongly charge me for extra baggage

Address:Kutch, Gujarat, 370001

मैंने जेट एयरवेज का टिकट बुक किया था मुंबई से भुज / भुज से मुंबई - PNR - BFYBIQ / FUHVXO श्री लालजी विश्राम हिरन के नाम से
जब वे मुंबई से भुज आए रहे थे तब भी उनके पास उतना ही सामान था पर उनसे...
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N
Nachrcoi Human Rights
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refused to change the surname of the passenger

Address:Darjeeling, West Bengal, 734003

I have booked the ticket through make my trip on 8th jan 2019 from bagdogra to delhi by jet airways flying date onward tue 22nd jan 2019 and return thu 21st feb 2019, name mrs. Sabita gurung ticket booking id nn[protected],
But as per the passport name is mrs. Sabita chettri but by mistake there is written sabita gurung. But when i request to the make my trips and jet airways customer care they are saying it is not possible to change...
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R
Rakesh Atri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage lost_ compensation required

Sir,

I, rakesh kumar am writing this regarding the nightmare currently i am going from your negligence.

That i travelled to paris, france from new delhi, india (Igi intl airport t3) on jan 4, 2014 through your airline [pnr: pyefbx] and i had a connecting flight from abu dhabi intl to paris de gaulle.

That on reaching paris de gaulle, i didn't received my baggage at the airport. I brought...
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Karen liu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no information on change in flight and bad service

Address:500029

I would like to lodge a complaint about the services provided from jet airways. I had booked a flight for the 5th of jan going to mangalore and gotten a specific itinerary which i was following. I had not gotten any updates or emails about the change in flight and was informed only once i got to the airport.
They got me into the next flight which was on the 6th of january but was not compensated for my cab fare and the inconvenience...
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A
anagh
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deduction and non ticket booking

Address:Ghaziabad, Uttar Pradesh, 201002
Website:[email protected]

I have booked a ticket from bangkok to delhi on 17 feb 2019 but at the time of payment, error occurred "sorry you have exceeded maximum number of payment retries. You would be redirected back or you can book again by selecting the 'start button" and neither msg received to me but my balance got deducted from my account so i booked another ticket for the same after that i got mail regarding confirmation of my next booking transaction
br...
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T
Thayu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure to intimate about missed flight.

Address:Faridabad, Haryana, 121001

I'm writing this mail as i had to book a ticket from chennai to delhi on 5th jan 2019.
I accidentally booked a ticket for 5th dec 2018.
Now, i understand that it was my absence of mind and therefore i'm liable for the loss of rs. 3500/- which is what i paid for the ticket.
Now the issue is failure of intimation via sms/ phone call even after the concerned date that is 5th of dec 2018. If i had got a message at least...
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Risha Rana
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lack of communication/flight delay

Address:Mumbai City, Maharashtra

I was at the Mumbai International Airport heading to Dehradun. I had all my documents intact, including a printout of the e-ticket that got me my boarding pass. With my luggage already checked-in, I happened to misplace my (self check-in) boarding pass, while the boarding waa ongoing. But there was no help offered by the ground staff whatsoever in getting another boarding pass printed out or providing any solution. They kept on saying, we...
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F
FlaJoe
from Mumbai, Maharashtra
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denied to board the flight on 23rd dec 2018

Address:Mumbai City, Maharashtra, 400055

We had booked 4 tickets to mangalore (Pnr no. Pnakkh) from mumbai thru a travel agent for travelling on 23rd dec 2018 at 9.30 am flight. We had booked these tickets in the month of july. During this period, we had received message from airlines twice that the flight has been delayed by 15 minutes and hence the flight will take off at 9.45 am.

On 23rd dec, though we had reached the airport by 8.50 am, we were not issued boarding...
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M
Manmander
from Shimla, Himachal Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service of flight no 9w 0234 of jet airways

My flight was on 24 dec at 2:30am from delhi to toronto (Canada). The flight have stay at amsterdam (Neitherland) which was told to us of 3 hrs 20 minutes but on the day the stay was of 6 hours due to this stay my another flight has been missed which was from toronto to winnipeg. The company has given fake reviews to us. On the ticket the arriving time was written 7:40am but flight has been arrived at 12:00 pm due to delayed of flight my...
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manukaimal
from Yarada, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of luggage

Address:New Delhi, Delhi
Website:jet airways

I had traveled from dubai to delhi on 31 dec 18-01 jan 19 (9w05470, e ticket 9w dxbhzl seq/132 slqzse seat no. 31a, b and c), and it was to my shock and dis-belief that at delhi airport, i was very casually informed by your ground staff that all my four pieces of luggage (Marked fragile) has not been transported and the same would be sent to my address in a day or two. I wonder what sense of responsibility does the people on duty discharge?...
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S
Salman Saeed
from Delhi, Delhi
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poor hygiene

Date 22nd dec 2018
Pnr no dcqqze

My fight was the first flight the aircraft took for the day and no soap was filled in the both the rear washrooms as soon as the flight took off (It means the soap did not finish during the flight)
The matter was reported to the cabin crew but no concern was shown towards hygiene for passengers. Nor did the crew had a suggestion/complaint form to highlight this issue.
The...
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L
Lingadasari
from Mumbai, Maharashtra
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jet staff

Address:Mumbai City, Maharashtra

Dear sir iam coming from lagos with ethiopian air lines. On 29/12/18, with booking reference :v9smsd. I want to go chennai i reach mumbai at jet air ways counter at 07:00 that time they are telling boarding going on not possible to go chanange ticket to 10 am flight. Iam waiting in q they take 1hr30 mints to attend. Again they tell u book 1:30pm ticket and get money 2100rupees. This delay only lot of q in front of jet airways. Mumbai jet...
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ShvetaSK
from New Delhi, Delhi
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I am complaining about the Ill treatment at bangkok check in desk

Address:122002
Website:Jet airways

Flight date - 28 dec 2018, bangkok to delhi 9w0057

Kohlis

When checking in at bangkok for delhi the manager at the floor refused to let my husband travel due to passport page shortage issue. We have an 8 months baby who was traveling first time with us and he was hoping they and sleepy and the wait of more than 1 hour at the counter in arguments with her distressed him. We pleaded with her a lot to let my husband...
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