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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 20

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R
Raja Rome
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I lost my baggage in king khalid airport riyadh saudi arabia

I lost my baggage while traveling from nepal to saoudi rehad airport. I was unable to find bag in saoudi airport and unable to complain also beacous my boarding is lost in immigration but i have boarding card from nepal to delhi i can find my bag using this card or not there is my all documents and information of my career so please if you have any idea please suggest me...
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D
Dr. Kadam
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank, but no ticket issued

Tried to book a ticket for flight 9w858 using jet airways mobile phone app. Payment gateway deducted rs. 5699 as price of ticket. However no ticket was ever issued. Airline has not refunded the money either. The payment gateway citrus wrote "your transaction ol[protected] processed on[protected] for rs. 5699/- is a successful transaction." and asked me to contact jet airways. However airline has not refunded any money for the ticket...
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A
Amit Bannerji
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed flight and jet airways service

My wife was booked to travel. To kolkata from heathrow, via mumbai on 29th january 2019 by 9w115 and 9w629.
We were informed that the first flight was delayed by 55 mins and on 29th morning we were told that 9w629 was cancelled and she has been re-booked on 9w623, after a delay of six hours in mumbai.
At mumbai there was no airlines staff helping the delayed passengers from the flight and there was no refreshment or food provided...
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M
Manish Rautela
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost my baggage

Address:Gurgaon, Haryana, 1220011

Hi,
I have lost my baggage by jet airways on 4th jan 2019. I have checked in at in hong kong when i was travelling from hong kong to delhi but didn’t receive in delhi airport.
That beg was worth of 5 lacs, i had 2 iphone x, one i pad, chocolates, gifts cloths and documents.
Now after 26 days, jet airways is offering only 18k against my beg.

Plz help against this fraud company...
+1 photos
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V
vishal@wadhwani
from Godda, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancelled tickets to doha

Address:Ranchi, Jharkhand, 834008

I had booked ticket to doha for 16th oct 2018 for 3 persons. I reached the counter at about 4 pm. Some promotion was going on for an upgrade. I gave my passport to the concerned for the upgrade. On looking to my passport the gentleman told me that my passport was having an ecr stamp and you will not get visa on arrival and you will not be issued boarding. He helped me out by sending me to the counter to cancel the tickets. I had no option....
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M
Maharajan R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight canceled 9 hours before departure without alternate arrangement

My flight was scheduled at 7am from chennai to mumbai on 29jan19 for an exam which i was for last 6 months. I got a message stating that my flight is canceled at 10.20pm on 28jan19. There was not even a call to state that this flight is canceled. I was fortunate enough to see the message else i would have missed my exam for which i had paid ₹48000/-no alternates provided after that and i called up customer care and had to wait for 40 minutes...
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R
rajbir_m
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change in itinerary without my consent

Dear sir
I had booked manglore delhi direct flight of jet airways for travelling on 09/02/2018 of my son. They had changed my itenray without my consent via banglore. I had tried my level best to reach to them through their customer care. After long holds & tries i still could not reach to them, as their syetem has so many filters & customer unfriendly.
My booking id is lsaoxx.
Nor i am able to cancel, i shall be missing...
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R
Ravinder62
from Hoshiarpur, Punjab
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flight delay and baggage not delivered

Address:Gurdaspur, Punjab, 143519

Dear sir,
I booked a flight on january 13, 2019 for january 21, 2019 to february20, 2019 from toronto pearson yyz to amritsar. My flight was supposed to reach at the destination on jan23 at 5.13am but instead it reached at 2pm. Our flight from london heathrow was missed due to air canada flight reached late at london heathrow. We had to stay at london airport for almost 11 hours without any accomodation provided by the airline which...
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M
Mayur Gori
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

food quality issue

I was traveling from mumbai to bali via connecting flights by jet airways.
Our first flight was from mumbai to bangalore and in first flight only food which we received was pathetic, there was human hair in food box, same i shown to flight supervisor also, after 10 mins of food consumption, my wife was not feeling ok and then she did vomiting.
So are we paying high to such global brand for this kind of service?
If some...
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A
andy19555
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upgrade to business class

Website:jetairways.com

Bought 3 tickets from colombo, sri lanka to mumbai, in economy class. Went online to upgrade to business class after a few days. The whole reason for the upgrade was to use the business lounge since we were travelling all day and wanted to rest before the flight.
I went to check in at the colombo airport and was standing at the economy counter. Was surprised to find out my offer ($170.00 usd per ticket in addition to my price for...
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B
Bipasha Saha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I got a call for job that is absolutely fake and took my money

Website:Shine.com

Respected Sir/Madam,
I am Bipasha Saha from Kolkata, WB. I am A jobseeker. So I approached Shine.com. I got a call from Recruiter Shanaya Singh from India job Potal. She sent me mail and asked money because my cv has selected for groundstaff in kolkata airport by Jet airways.They took Rs.59, 250 as registration fees, documents verification, training charge, medical test. First they told to pay for online test and they connected my...
+10 photos
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G
Gurleen Matharu
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indecent behaviour

Address:Aurangabad, Maharashtra, 431003

I am writing this to bring to your attention the indecency of your staff at the dubai airport. My parents namely, gurmeet singh & daljeet kaur were travelling on 24th jan from dubaii to mumbai on flight which was earlier mentioned as 9w557, now changed to 9w525.

Upon arrival at the airport, they were told that there is no seat on the flight and that they will have to book another one. Your staff claims that they sent an email...
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K
kaushikAmicable
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inefficient / negligence in baggage loading system

Address:New Delhi, Delhi

My baggage was not loaded in the flight 9w121 from london heathrow to delhi on 20th jan, 2019. While boarding the flight itself i told them to check for my bag but they were very lazy to check or track the bag. As per them if you don't receive it in delhi then make a complaint at delhi office.
At delhi airport my baggage was not received so i contacted an agent of jet airways. They told that they already got an email about my baggage...
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Address:Mumbai City, Maharashtra, 151001
Website:www.jetairways.com/en/in/contactus/contact-us.aspx

Dear sir/madam

My name is nishant kumar and i am an indian passport holder having citizenship of india. I was travelling to australia on 6th december 2018 and for which i have booked my connecting flight from india to singapore (Jet airways flight 9w16) and singapore to melbourne (Scoot airways flight no. Tr18). I have australian visa with multiple entry which is valid for one year. My flight (I. E. Jet airways 9w16) was landing...
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S
Sanguno1
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing baggage - jet airways referenceid=011-853-911' missing baggage - case ref kl 885797

I travelled by klm/jet airways flight from calgary to bangalore on 11-dec-2018. On landing at bangalore i found that my baggage was missing. (File reference kl 885797). Jet airways acknowledged the mess-up. Since i had only one checked in baggage i had no change clothes to carry on. Jet agreed to reimburse any reasonable expenses towards this.

I filled up the necessary custom clearance form and jet agreed to clear it in bangalore...
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S
Swami K
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negligent and unprofessional ground staff

Made the mistake of booking a connecting flight from bhuj via mumbai through jet airways.
As the transit time between connecting flights was very short, and since i was travelling with aged folks i had asked for some assistance.
- the person who checked us in at bhuj mentioned that air stewards aboard flight would assist.
- the air stewards in turn said they cannot help and asked me to check with mumbai ground staff....
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V
Vishwas Khedekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complete refund not give by jet airways

Address:Pune, Maharashtra, 411038

Dear sir,

On date 13.07.2018, i was booked the ticket from madurai to pune travel journey on 26.12.2018

Mr vishwas ashok khedekar - 589 [protected]

Mrs ashwini vishwas khedekar[protected]

Mrs aruna ashok khedekar[protected]

Miss anushka vishwas khedekar[protected]

Ticket issued was from madurai to chennai & further chennai...
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N
Nikita Banthiya
from Bengaluru, Karnataka
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promised to give refund

Our ref no: bom/cci/pp/080119/4707417

11 january 2019

Dear miss banthiya,

This is in reference to your below email regarding the cancellation of the flight 9w 235 from amsterdam to bangalore on 06th of january, 2019.

At the outset, we sincerely regret the inconvenience caused to you, due to the technical delay. At jet airways, achieving reliability of operations is a matter of primary...
+1 photos
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A
Afreed Afri
from Bengaluru, Karnataka
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please give me the solution

Address:Kodagu, Karnataka, 571201
Website:hr.jetairways.com

I just recieve the call from hr they asking 2500 security deposit, and they send me the a/c number{acount holder name - rajeev sharma
Acount no - [protected]
Ifsc code - punb0656200
Bank - punjab national bank
Amount - 2500.} this their a/c number i already read the terms of jet airways my contact number is [protected] please give me immediate solution...
+4 photos
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N
Nksingh17
from Dharmapuri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud recruitment

Address:Chennai, Tamil Nadu, 600055

Hey there,
I am nikheel kumar singh, being an engineer am also suffering the job issue and was cheated regards the same.
As one day i have received an sms for the job in jet airways claiming that my profile is shortlisted from job portal, hence i called them back on the number provided (+91 [protected]) girl named "ruvi sharma", she asked me to attend an online aptitude test for which i must pay 2500 on[protected] to the beneficiary...
+12 photos
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