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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 22

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S
Shihab k
from Delhi, Delhi
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not given the refund on ticket canceled by jet airways

Address:Bangalore, Karnataka, 560011

Hi There,

I need a response on my refund request ASAP. I tried talking with your customer support 4 times in the last 30 mins and all of them have asked me to be on hold and then disconnected the call. If you care for your customers, let me know the refund status. IRCTC confirmed that the refund has to be given by the jet airways as the flight was canceled by the airline company. The ticket is attached for reference.
br...
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J
J Selvan
from Patiala, Punjab
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baggage not yet received

I had been traveling on jetairways flight -9w 420 from mumbai to combitatore on 26th dec 2018, departure time -17:55, i have not yet received a bag which belonged to me, and it has been more than 24hrs and i'm not getting any proper replies from the jet airways company, my necessary clothes and toiletries have been stuck up in that bag, and i'm suffering with great problems, and the company is least bothered to make any necessary action....
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M
Mahendra kosuri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud recruitment agency

Address:Visakhapatnam, Andhra Pradesh, 531036
Website:[email protected]

Sir .
This is Mahendra . A two months before one recruitment agency contacted me through the shine.com website .
Shine.com website gives his contact number to me to recruit in job as air ticketing in jet airways airlines.
The recruitment agency agent was said that you want to pay 2000 for registration fee and I was paid it . As well as the conduct the online skill test and telephonic interview and they said you was recruited...
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A
arjunb.mehta
from Pune, Maharashtra
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regarding ticket cancellation

Website:www.jetairways.com

Dear all,
I have seen various news regarding flight cancellation due to jet airways not providing salary to their employess.
Also, one person had permanent loss of hearing ability due to jet airways.
Bad news about jet airways.
I am very much concerned about my first trip with jet airways and worried for last minute cancellation and not want to be stranded.
I requested them to cancel my ticket and give...
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K
Kritika1115
from Surat, Gujarat
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flight delays, mis- management

I had a connecting flight from patna - pune at 1:05 pm on 25th dec. The flight was first delayed to 1:30 and then to 2:30 pm. Due to which my flight to pune had to be rescheduled too.
Even after all this the staff was so rude to the passangers and no courtesy to apologize watsoever. It is highly dissapointed when one pays an hefty sum to travel by your airline only to be treated like this. Totally unacceptable as this is happening...
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B
brindha manivel
from Erode, Tamil Nadu
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cheating for job

Address:Coimbatore, Tamil Nadu, 6410102
Website:Jetairways

Respected madam /sir,
My self brinda.. Actually am looking for tats tym. One lady ia call to my number she is told we are calling from jet airways. Are you looking for job...? And can u register to our company tats payment is 2000.
And am pay to her acc. Then next day am attened one online test after she is told again u will pay to 6200 its for document verification. And am also pay to this amt. After final i will sent to...
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P
Prayas Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-cooperation, mismanagement and, let go approach showing complete unresponsiveness by airport manager incharge

Today, i had to catch a flight at 640am from mum to coimbatore. I had reached airport in time.in a queue for checkin luggage i asked a person handling the queue thrice that i have 640am flight, so should i go ahead of queue and tell the at the counter for boarding pass. Thrice the person mentioned that you will be called shortly by someone to go ahead in the queue. No one came for 15 minutes. After 15 minutes a jet airways lady asks if anyone...
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R
Ram Raok14343
from Bengaluru, Karnataka
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regarding jobs . ground staff requirements

Website:Company mail id- [email protected]

Regarding ground staff requirements in jet air ways.
Frist takened online test
Second is 2000 rs for registration fees
I pad 2000 rs this plz refund my amount
Fake people doing big fake business be aware
Bank account no i pad
Stat bank of india
Satyajeet bhui
Account no
[protected]
Ifsc code_
Sbin0002431
Amount-2000/-...
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V
Vikramsharma049
from Hoshiarpur, Punjab
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jet airways changed my flight without any information or intimation

Address:152001

Hello sir/madam, i want to discuss my experience of jet airways, i have booked the flight on 25nov. For 15 dec from delhi to lucknow flight no 9w 753 timing morning 10.30, i am from punjab according to my flight timing me & my wife we reached at airport from punjab, when we reached at airport and stand for flight checj in jetairways person said your flight is cencelled nd you now have to take flight on 2.10, i was surprised for a big brand...
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A
Aditivaid
from Bengaluru, Karnataka
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denied to board the flight

Ticket no.:[protected]

1. My flight was scheduled at 12:55pm from new delhi to pune, i reached airport well on time and was in the queue for bag drop (Counter b) at 11:30am.

2. Then, i was being told to do self check in and when i was about to do so, then another jet airways employee asked me to proceed towards counter a around 11:40am stating that they ll issue you a boarding pass.

3. I was...
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A
Ashish madaaan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra money paid of my child

Yesterday ticket has been booked of my and my wife with my child (Less than 2 years). When reached at airport, the jet airways staff told to purchase the ticket of the child which is against the rules of airlines. When the person at least 15 years old with the child there is no charge to pay for the child.

What is the reason???

And why this type of situation has been created at the time of booking??
br...
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P
Pradeep190641
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against damaged baggage

This is with regards to my flight on 3rd march 2018 with the following details:

Flight - jet airways 9w973297
Route - delhi to amsterdam
Date - 03/03/2018

When i landed in amsterdam and collected the luggage i could see that the luggage was damaged and completely unusable. Have been trying to get in touch with jet airways to claim for my luggage as expenses but all my complaints have fallen on deaf...
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Address:Anand, Gujarat, 388001

Pnr no:jmoukn
Ticket no:[protected]
The flight from mumbai to ahmedabad on 21dec has been cancelled and rebooking done and the ew timings are other convenient to us. Repeated requests made it airline has reuse to help and consider.
Booking is done through ibibo and they also are ready to help us but airline is saying as delay is 1 hour 50 min and not 2 hour (Just short of 10 min) they will not help in this matter.br...
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J
jainranu123
from Ahmedabad, Gujarat
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baggage lost complaint.

Website:Jet Airways

I came from stuttgart (Germany) to new delhi (India) via paris and mumbai through jet airways and air france flights. While i started my journey in stuttgart i was told by an air france employee during check in that i will receive all my luggage in new delhi which was my final destination. When i reached new delhi i did not receive my luggage. After registration of baggage loss complaint employees of jet airways informed me that i had to...
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S
Sanjiv Kedia
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lost baggage at delhi t3

I was traveling on 17th dec, 2018 with jet airways flight number 9w 497 which was delayed evening and my flight was there from delhi to moscow with aeroflot.
I had checked in 2 luggages at kolkata (One was a stick-4ft size).
At delhi airport i was already delayed for my next flight and i couldn't get my second luggage -4 ft stick,, orange colour pvc pipe with black rubber grip on both side with a sticker named stick mobility....
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F
Freddy Merlin
from Delhi, Delhi
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misplaced 2 baggages

Address:110095

My baggage was misplaced at the airport on the 16th of december and it has been more than 48 hours and i haven't received any updates on the status of my bags. There is no available info on the web tracker. Please help me out in this situation.
My file reference number is: bom9w42937
And my 2 baggage tags are as follows: dl325649 and dl325650

All my clothes and other important things are inside these bags and...
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R
rajesh_16
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight missed

Address:Nagpur, Maharashtra, 440024

Pnr no hffmnj
Rajesh nimbalkar
Dt 16/12/2018
Flight no 9w654

My self plus two fellow passengers reached at boarding counter no 8
At right time
Boarding counter lady employee took twenty minute to issue boarding pass.
She was tarnishing wrongly orinted boarding pass and wasted more than twenty minutes.
The we went for security and due to heavy rush
We could not reached...
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L
laleng zuali
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denied check-in of passenger with confirmed ticket.

I booked confirmed ticket on 3 nov 2018, for 3 people (Blr to ajl trvl date 14.12.2018 pnr no. Fachfu). On d-day, two and half hours before departure, the check-in counter duty informed that my ticket was not confirmed.
After slight argument i was again told that there was mis-connection of flight from ghy to azl, so i was denied check-in.
Then i requested for check-in up to guwahati, that was also denied again.
I had...
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A
alexandrui
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flights delayed

Hello,

I am writing to you as i have experienced one of the most worst flight experience i ever had, due to your company. Please read carefully detailed explanations and get back to me if you need more information.

No of people: 2
Final destination: ahmedabad, gujarat, india
Departure airport: bucharest, romania
Transit airports: dubai (Uae) and mumbai (India)

On 7th of december...
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S
Samyakkapoor
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost baggage samyak kapoor

Address:1069RE

We travelled from hyderabad to amsterdam with stop-over at mumbai on 08-09 dec 2018. Our baggage was not received at our destination. After one day one of the bags was received at amsterdam and delivered. The second bag is still missing.
The file reference for the baggage is ams9w13134.

It has been 5 days since both klm and jet have not been able to find it and what even more discomforting is the lack of communication....
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