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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 35

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S
sibu cherian
from Muvattupuzha, Kerala
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loss of mobile iphone 6 during flight

Address:Ernakulam, Kerala, 686661

During my journey in delhi-kathmandu flight on 09th may, in flight no.9w - 0260 class v, i lost my i-phone 6 with sim card no.[protected]. On my enquiry at kathmandu air port, it was informed that they have no information and asked me to enquire at delhi air port.
Please enquire this matter and do the needful to retrieve the mobile phone and return to me.
Regards,
Sibu cherian,
Director,
Marymatha construction...
+1 photos
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M
mahataziz
from Mumbai, Maharashtra
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product short

Address:400060
Website:www.jetprivilege.com

I have the following details of my order from reward store
Surat diamond real freshwater pearl & stud earrings
Code: prd37600
Article number: se65
Est. Delivery: 11 working days
Tax acc. No.: [protected]v
Quantity: 3
Received only 1 set of earring

Surat diamond jewellery pvt ltd
Vasant vilas, 5th floor
31, dr. D. D. Sathye marg
Mumbai 400004
India...
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With deep regret we bring to your notice that my mother who was traveling with the aforementioned particulars from riyadh to delhi today on 8/5/2018 by 9w-509 under pnr hknucr, has been very badly mishandled on arrival at delhi airport. She has severe osteoarthritis of both knee joints and is strictly prohibited to climb the stairs. We had requested wheel chair assistance, to and from the cabin seat, online and our ticket mentioned that clearly....
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C
c2gau
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access to my account

Jet airways membership number:[protected]

I am unable to access my account since december'2017.

Before dec'17, i could access my account. Since then, for reasons unknown to me, jet airways have restricted access to my account.

I did complain at the time to jet airways but got a very poor response from their customer service. Since i have done nothing wrong, whatever restriction has occurred appears...
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K
Kumaraguru84
from Patharia, Madhya Pradesh
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mishandled baggage broken trolley

Address:Chennai, Tamil Nadu

Today I travel in jet airways from Chennai to Trichy in 9W335. In Trichy while receiving my check in baggage I am surprised to see my Swiss military Trolly got broken. This trolley gifted from my Company and it is New one. This should happen only if they thrown or mishandled my trolley. As I am a previlaged customer, jet airways team should take a necessary action and they want to assure me it will not happen in future.so I can travel in...
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Address:Mumbai City, Maharashtra, 400099
Website:www.jetairways.com/en/in/jetexperience/offices.aspx

Pasting the original email I’ve sent to jet airways after a 5 hour long call a night before with Expedia and jet airways.
I haven’t seen any satisfactory response to the below email yet and it’s been almost a month...

Quote “

Hi Jet Airways.

You Cancelled my Daughter’s return flight from BOM to TOK in an unfair, unprofessional way without my authorization.
Neither did you...
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M
mahataziz
from Mumbai, Maharashtra
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redeem jp miles in reward store

Address:400060
Website:www.jetprivilege.com

I have reedem my jp miles in reward store and shop for 25 car set and they have charged around 2400 jp miles and the product quality is not good and even they have have charged more then its price as the price is delted with marker but the first number is visible that is 7 i think the price is 75 rs and i have paid 2300 jp miles. As 1 rs is equals to 5 jp miles then 460 rs should be the product price im not satisfied with cars as they are...
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S
sneha_mundhra
from Kolkata, West Bengal
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airline did not let us in the flight.

Website:www.jetairways.com

Flt - 9w 963 k06 may0230 flying from delhi to kolkata

I really wish i was in a position to write a formal e-mail right now but the level of audacity and customer service shown by your respected crew members and the in-charge flight attendant was just phenomenal.
Let me brief you with the extremely convincing customer service we received. We were five passengers flying via delhi to kolkata past midnight i. E., 2:30 am,...
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Address:741249
Website:www.jetairways.com

Dear,

Please investigate the PNR NIAWMM Which I have been cancelled within 24hrs But did not receive any money yet,

It's pending from more then 2 weeks and till now not get money.

Please need your Support to get my refund.
Cancellation date-24.04.2018
Ticket Number[protected]
Total Amount should be Refund-QAR2245
Name: Ms. Priya Debnath...
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A
ashishagni76
from New Delhi, Delhi
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duplicate boarding pass required

Address:Gurgaon, Haryana, 122018

Request for duplicate boarding pass.
I have lost my original boarding pass and i request your goodselves to kindly send the duplicate boaring pass at the address mentioned below for my official purpose.
Kindly oblige and do the needful at your end.
My flight details are given below.
Flight no. 9w 711 on dt-03.10.2017
E-ticket no[protected]
Pnr-ylbuno
Name-mr ashish agnihotri
Deparature-delhibr...
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N
Nsrnri
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake job offer letter and job promises

Address:560077
Website:Shine.com Global employment slotutions

Hi team,

This is mohammed nasir here, i had updated my profile information in shine.com and i had got the call from one of the consultancy for interview in jet airways and they told me to make the payment of rs.2000/- then after the 1st round online test they asked to make the payment of 9500/- then 20800/- then 40800/- after making so much of amount i came to know that it's fake with the help of offer letter which they had...
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S
santosh kumar etawah@
from Chennai, Tamil Nadu
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damage of trolley bag

Address:Etawah, Uttar Pradesh, 206001
Website:[email protected]

Damaged My Trolly Bag Due To Negligence From Jet Airways Staff Now I want A Claim Of My Trolly Bag As soon As Possible I will Discuss on Chennai Airport Jet Airways But Not Response Me Properly SO Tell Me Now We What Can I Do ... I Will Said To Him Please Note Done My complain But He Is Not Ready To Write Done My Complain Very Bed Experience About Jet Airways I Can't Satisfied Jet Airways Airline Now Want A Claim Damaged My Trolly Beg ......
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M
mukesh kumar jain 9958630202
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

urgent not issued boarding pass

Address:New Delhi, Delhi, 110085

I had a booking from your airlines today with the booking name as

Ms c jain
Pnr: qygpza
But your airport staff in the counter no. A and your supervisor mr. Praveen declined from giving me the boarding pass, i was travelling to kathmandu from delhi, they said that my identity proof is not valid and is not listed as a valid proof in the immigration bureau of india. But as mentioned in the official site of boi,...
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R
Rubina Memon
from Mumbai, Maharashtra
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unexplained charges

Address:Mumbai City, Maharashtra, 400104
Website:Jet airways e

I booked a flight to Delhi & back from the jet airways website after reading “free cancellation in 24 hrs” . I tried cancelling 20 days before the flight only to know I will be charged 90% cancellation fee. Which is exorbitant for making a simple mistake of planning a wrong trip. I would have paid if jet airways was incurring any genuine loss or administration. The policy is unexplained and there is no pain jet airways will actually go...
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C
Christine Remen
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lost baggage, no assistance for finding it

Website:www.jetairways.com

April 10 2018 our son had a flight from amsterdam to toronto, than a connection to vancouver.in toronto it seemed his bagage wasn't arrived, in vancouver neither. He had to take another (Domestic) connection to williams lake. After reporting the loss of his bagage we got standard answers ('we have forwarded your query... Meanwhile your pattience will be appreciated...) but 4 weeks later no response from any agency....
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S
skiran4241
from Pune, Maharashtra
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airline services

Dear sir

I am writing this to complaint about the service you provide. Let me tell you what has happened with me today on delhi airport. I never thought of this. I had booked flight 9w-795 (Delhi to pune) which was scheduled to take off at 14:55 pm. I arrived at airport at 14:00 pm that is bit late but i managed to reach straight away to supervisor's counter for check-in of my baggage. But there was 3 members ahead of me in...
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V
varadharajan kalyan
from Chennai, Tamil Nadu
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international travel service

Address:600053

Sir, i have been travelling frequently using jet airways and i respect the staffs and the people who manage the team. But today's my experience i feel very bad. Hope my bad experience shares here will help you to improve customer support in future. Coming to issue: i had booked ticked for travelling to bahrain via mumbai on 28/04/2018 for a important business meeting. I had valid visa receipt from bahrain immigration (Attached copy) and all...
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S
saritha raichur
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jet airways 9w 0235 (urgent)

Address:560103

This is regarding the complain of the passenger flying on flight Jet Airways 9W 0235. My dad is travelling all alone from SFO to Banaglore via Amsterdam. Now we see the flight status as cancelled. And last time I heard from my dad was arounf 2pm India time. And somehow he contacted from one of the co-passenger's mobile for about 30sec and informed no accommodation has been provided and also no hopes of getting the same. And he is not sure...
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S
Sudhir Holla
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baggage delay compensation

I had traveled from san francisco to mumbai on jan 26 2018 my baggage did not come with me it arrived 2 days later. At the customer service they said they will reimburse my purchases for essentials. I submitted all my bills sent a chain of 15 emails it has been more than 3 months and i have still not been reimbursed. They keep telling me they are looking into it. I had sent all the information including my address proof and visa details....
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G
Gurdeep Gambhir
from Kodumudi, Tamil Nadu
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cheated for money

Website:[email protected]

They told that they will air ticketing job in jet airways and for I've to deposit 2000 and after I paid 2000 they said we'll take your interview ., they took my interview on call and sent a mail regarding job confirmation.., after that they asked me to pay rupees 7, 500 for profile verification, I deposited that much money n they asked me to take a screenshot and send it to their mail..i.e., [protected]@outlook.com . It's been almost 4 days...
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