Jet Airways Complaints & Reviews

Ref: pnr earwzy, 9w 762, mum-del 15th march.

I called for a voucher upgrade and was confirmed that its done. I was allotted a business class seat (1f).
I received a call later, when i was intimated that my class of travel is not eligible for an upgrade. I wonder why jet didnt know it when they processed my request and allotted me a business class seat.
To make things worse, i was told that my initial seat (10c)...

I was well in time 5:50 am tried to get self check-in, But there was a display showing my name and Seat not available. I went to the Manned boarding counters, They were very unfriendly and not listening at all. Then I met the Duty manager/Supervisor Mr. Marks or Mark is his name. He is also interested only in argument, not addressing our issue and just passing the time.

I am travelling by flight for the last 15 years, and I...

Flight 9w[protected] we traveld for dubai we 4person and your company not provided food to us and your staff say sorry and provided only sweets.
And when we return flight 9w 0547o[protected] your staff also not serve food around 25 peoples and one thing is very upset us your staff misbehaved wtih us.
When we come outside of your flight at airport your another (Welcome) staff they told use jet flight in next time. We say...

Hi, i was travelling from bangalore to hongkong through jet airways date 11-march-18 with my 6 month old baby. I was carrying 1 suitcase and 1 baby's stroller. Flight was transit from banalore to mumbai and then hongkong. For bay baby stroller jet airways staff told me that i can use it in airport and have to submit to crew member while boarding to flight. This works good from bangalore to mumbai but from mumbai to hongkong when i reached,...

I had purchased Jet Airways ticket for my daughter travelling from Bangalore to Vadodara via Mumbai, through Easemytrip. The travel date was 10th April. Through her friend, who was supposed to travel alongwith her, I came to know 2 days back that the flights have been cancelled. there was no information to me (probably because i had purchased through a travel agent !!). When I called Jet Airways customer Care, they confirmed the cancellation...

Jet airways want to make it difficult for the traveller to get gst details on the tkt. Why? Best known to them.
They want you to print tkt with gst details sfter 10-12 days of travelling.
Same details available on make my trip the moment you book the tkt. Perhaps jet airways software provider discourages you to to book on jet airways site and wants you to book on makemytrip.com. Even after 10 days, the tkt is not traceable on...

When i received my baggage at mumbai airport my suitcase was broken from mny places... It was proper at delhi airport n now its useless for me i want an answer for this why so happened with my luggage... It was an expensive bag n i had used it for first tym only n wht careless behaviour is this of whm so ever. I want some strict action to be taken on this what if while going my luggage fully brakes on d way wht i will do at that tym.. I want...

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Asha nathwani

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I travelled to india on 23/11/17 - with jet airways. Flight 9w 117. On the outbound journey approximately after 2.5 hours into the flight i began to feel extremely ill. I approached the air hostess...

I came from dxb to ndl by yr flight 9w587on 6th march, my seat no was 25d, and mine wife no was 34a. I was not served meal, first they told i was not in list, when i presented my ticket to them than they said we have only non veg meal. N drama continues without serving us meal n we reached the destination. It caused me both mental and monitory pain, kindly respond to it,...

I have short while ago booked ticket for mumbai delhi mumbai
However double payment has een made
Once thry credit card and once thru upi
When making credit card payment i got msg no response
Then i paid by upi
However soon after i got msg of credit card txn successful

Pnr number qekwxf
Name sundeep gulati
Travel dates mum-del-mum 7th march - 8th march

Kindly immediately...

ReferenceID=[protected]; ReferenceID=[protected]No correspondence from Jet team since past 4 days)

1. At the time of booking, 2pc allowance was shown on the Jet website. However, after booking the ticket, I am allowed only 1pc of luggage. As a silver JP member, I am entitled to an additional bag and as I made the booking from the Jet website, I will obviously be under the assumption that details mentioned there are correct...

Hii
On 26th feb i was about to onboard flight from mumbai to kolkata i reached 40 minutes before onboarding yet i was not allowed to board my flight. When i asked jet staff why i wasn't onboarded they had given me excuse of flight onboarded has begun time ago. My flight timing was 2:25 am and i reached jet counter on 1:45 am the jet staff were unfriendly and rude. They did not provide arrangement to other flight and was unfriendly....

Sir, i failed to reach airports within time and lost our 9w678 ccu-blr on1st march dep720 and then buy a new tickets 9w662 dep1045 but rejected us saying patients unable to fly due to critical condition. Staffs assist that they release new tickets for us few days later. Sir i want to fly next in may month please help me. Please please provide guidance....

Dear team,

I have booked my jet airways flight no 9w 0375 mumbai raipur 3rd april 2018 06:40-8:30, pnr - kqhvbp, manan ajay shah mobile [protected]. I had paid rs 3252

To my surprise now you have changed it to low cost carrier jet connect 9w 2377 which itself is not acceptable and moreover now new tickets are been sold at half the rates of rs 3200. I had to bear loss both in terms of your service as well as farebr...

I have book the ticket from jodhpur to delhi flight no (9w2552)
Jet airways on rated[protected] departure 11:35 hr from jodhpur.
Due to your flight schedule changed i cancelled my booked flight but refund was not made your company. You are requested to refund me immediately otherwise i have to take legal action. Mahendra singh chouhan (Contact no: [protected])...

My family was travelling today on 3rd march from doha to delhi and srinagar via jetairways connecting flights 9w201 and 9w 601. Despite possessing valid tickets and boarding cards four members of my family have not been allowed boarding from delhi to srinagar on flimsy grounds of overbooking. My family is still stranded at the delhi airport causing them mental agony and equally causing anxiety at home. Airlinr reservation number is pebfkr...

My name is bhavna tailor. I was a passenger in flight 9w 122 on 28th february 2018 flying back from delhi to london heathrow with mrs kalbinder heer.

I had paid for additional luggage i. E. A temple some 2feet by 3feet at the delhi airport. The cost being 8900rupees approx.

I did not have it shipped as i was concerned that it would be damaged in cargo and therefore wanted to bring it with me.

When...

I was traveling to delhi on 26th feb 2018 by jet airways flt no 9w 0973 from banglore. All of a sudden i was felt uneasiness and chest pain suffocation i informed your air hostess about this they checked by pulse he said pulse is very high. Then i was decided not to travel and asked them to take me hospital.10 minutes i was standing then one van one has come i made to sit in this van for sometime latter they brought me outside and left to...

I along with my daughter traveling on flight no.9w376 delhi to mumbai on 28th feb.2018. My frequent flyer number is[protected]. I had an excess check in luggage of 5kg over and above 30kg limit and had no hand luggage and the same was informed to the staff who was issuing the boarding pass but she refused to listen and asked me to pay rs.2000/- (Rs.400/- per kg which is again on a very higher side as compared to similar other airlines). I...

Hello sir,

I was traveling from delhi to chennai with 9w-798. The moment i reached chennai i got call from my family that my grandmother passed away due to medical reasons.

Immediately after that i requested jet airways in chennai airport for earliest ticket though i explained them the situation but they are not ready to listen to me even. They are very rude and lacking etiquette.

I booked flight...