Jet Airways Complaints & Reviews

On my flight from new delhi to guwahati a couple of days ago, the ground staff at new delhi airport lost my checked-in luggage. On requesting them to look into the matter, all that the ground staff had to share was that they cannot even find my luggage in new delhi airport and didn't have any knowledge on it's whereabouts at all.

I have written to the higher authority and hoping for them to take over the matter and share with...

1. Company had launched "shop at flipkart 'cooling days sale" for all jet privilege members. As part of the sale, company had advertised 10% instant discount on all credit/debit cards and net banking on flipkart during the sale period.

2. I clicked on the offer and purchased a vu tv costing rs.46, 999 from flipkart on 5th may'2018. Though i made the payment by credit card, i did not get the promised 10% discount amounting to...

Hello,
Sir i am rishi from jhansi. I uploaded my resume for the job on shine.com and call came to me that my resume has been selected and is transferred to jet airways i get a called from airways manager who work inn delhi and said that my resume is ok for the company job profile and then my written exam was done and telephonic interview was done by then then by mail they send me letter of intent and training letter and said that...

I was travelling from international flights where i had a connection to goa from mumbai where i was charged for excess baggage. When i asked the ground staff dimple she was just asking me to contact where you booked the flights where as a seaman we are allowed 2 pieces of 20 each. She was upset cause i was asking questions as i would have missed the flight i had to move on.
Not a flight to recommend where we seaman have to inform...

Booked my flight first time with jet, but worst experience with it. First of all they messed up my trip from london to calgary as they put wrong name on my boarding pass and then they refuse to put me on flight. Then they sent me via vancouver after waste my 8 hours the worst part of it i missed my important ceremony in calgary. And after that they sent my two bags in toronto and i havent recieved it yet. Worst experience with any international...

My father, father in law and mother in law on 02 may 2018 all three were travelling amritsar to lusaka.

On 02 may 2018 flight 9w 0906 (Amritsar to delhi) is delayed which they boared from amritsar because of long delayed they missed the connecting flight from delhi to addis ababa and addis ababa to lusaka (Ethopian airline) (03 may 2018 at 2.30 a. M).

When they reached delhi jet airways ground staff they were...

On May 07, 2018, we took flight number 9W0445 from Goa to Mumbai.
It was a direct flight, but during the course of the trip, our checked in luggage was damaged beyond repair.

Details of the incident is given below

After arriving Goa airport, I have met the baggage security and informed them that we have 12 bottles of scotch in one bag.The baggage person told me to distribute 6 bottles in each bag, br...

Myself Owesh Dawood writing this mail after the long hack of trouble given by your airways.
I have done the return flight booking for Bombay to London and London to Bombay.
For the flight from Bombay to London i was already having the 2pc Luggage Included in the ticket but for the return flight i was having only 1pc luggage so for that i had called to your customer support on 04 May 2018 to get the 1pc plus luggage for the return...

I was travelling by 9w 0355 having seat no 27f from aurangabad to delhi by today your staff didn't provide breakfast me and after journey they ignore my complaint. I really contempt your your show case type service.
I want to take a valid reason from your end that why you make such behaviour with me (Customer)
Please provide me the same in written.
Keeping the mind right of customer shortout the issue or ready for further...

Ground staff handeling check in counter at new delhi station found collecting more then 15 bags from people travelling in a group.

She collected baggage first without counting, dropped all luggage from the belt. Then she started issueing boarding passes and putting luggage acknowledgements sticker on the back. To which there was confusion about total number of luggage and boarding passes in between ground staff and the guest.br...

Dear Sir/Madam,
My name Sonal, I recently returned to Chennai from Leh, via Delhi on flight 9W 0636 & 9W 0798 respectively, which arrived 14th May 2018 at 17:20 at Chennai Airport. After reaching to Chennai airport, I found my baggage tag No. 4589 9W376162 was damaged (cracked n broken in the corner). This branded bag TOMMY HILFIGER was purchased recently at Rs.13500.00 and i could not imagine the way it was damaged but I have taken...

One staff member at the boarding gate named irfan at the delhi airport as we boarded for the flight to kathmandu was extremely rude and cursory. He literally said "go". There was no "please" or polite words to ask me to move forward. How can you ask a customer to go? The correct words to say would have been please keep moving, or please move forward, etc.

I am very disappointed with the service and am even thinking of not flying...

Hi team, this is mohammed nasir here, may i know any update on my previous complaint please help me out in this issue asapю   replace all...

Jet airways

I pawan harlalka, aged 67 (Retired) has made the following bookings thru mmt.

Pnr ticket no. D o j flt no. Passengers age
Lucgdn 589-[protected] 15.05.2018 9w 472 pawan harlalka 67
589-[protected] kusum harlalka 65
Nbuvio 589-[protected] 30.05.2018 9w 617 pawan harlalka 67
589-[protected] kusum harlalka 65

Due to unavoidable circumstances, we have had...

Dear,
My name is othman albalushi i am a staff of oman air avation, i booked staff tkt from cok to bom (Flight no 406) i did not recieve pnr only booking was on system they cuted amount 30.664 rial omani, i need my money back its been 10 days now still i cannot see any action from jet airways
Regards, othman albalushi
Mobile no[protected]
Email: [protected]@icloud.com
Thank you...

My name is sivamani ramasami
Mobile number is [protected]
I have booked the flight ticket on 13/05/2018 for travelling from coimbatore to mumbai on 01/07/2018
The ticket not yet issued and the amount of rs 5441 was deducted from my account.
“your account a/c xx3310 inr 5, 441 on 13-may-18 12;22:50 * citrus -[protected]-jet airways -[protected]*through net banking.”
Can you please check and do...

I have submitted a complaint yesterday but to no response? is this the type of response? what does it take for you to respond??? do i need to go on social mecia to get a response? this is the most pathetic atrocious customer service i have faced, your boarding staff traumatized me, your counter staff were trying to charge 4 times the price& you did not have a basic decency to book a flight. i will never fly a jet & ensure the two mnc s i...

Yesterday i travelled in jet airways from nagpur to mumbai between 2205 to 2330 hrs. When i received my baggage at mumbai airport my suitcase was broken... It was proper at nagpur airport n now its useless for me i want an answer for this why so happened with my luggage... It was an expensive bag n i had used it for once or twice only n wht careless behaviour is this of whm so ever. I want some strict action to be taken on this what if while...

I had a flight on 13th may early morning with ticket no 589-[protected] and 589-[protected]. Departure time was at 5.55 am, i reached at 5.30 am.
The person at the counter said flight has already departed. I requested the person over the counter to just consider my request to board me on flight as it was important. But instead of trying to help me he bluntly refused and asked to book another ticket from the counter. Sometimes we should...

I missed my flight on 12th may 02.05 am from mumbai to colombo by 2 minutes, despite mine& collegues constant appeals the boarding staff did not listen to us nor did thet book us on alternate flights. Firstly the pa system at mumbai airport is not clear and the boardinf staff did not di anything to help us, only offloaded us & we had to get everything else done. We incurred inr 40k loss & tremendous mental grief as my waiting son at home...