Jet Airways Complaints & Reviews

Pnr: ajstcu.
Flt 9w627, goa-mumbai, on 09 feb 2018 delayed boarding by 1 hr. (Reason given - incoming flight from bom delayed). After boarding, passengers were made to sit in the aircraft on ground for another 2 hrs. For which, no announcements or reasons were cited, until one passenger demanded for it. So initially it was announced that the runway was being used by the navy, then it was a technical problem and then completion of...

I booked a hong kong to mumbai return ticket on 11th dec 2017. The fare was the normal fare i. E. No discounted or special fare. The hong kong to mumbai flight was dated 8th feb while the return was booked for 19th feb. On 8th feb, i reached the check in counter in the city 1 hour 40 mins before the departure and the check in counter was closed. I had done a web check in and just wanted to drop my bags. I rushed to airport and reached 50...

I was not allowed to board the flight only because of the checking staff in dubai airport on 5th feb for 4.10 pm flight travelling from dubai to mumbai. The checking staff was so not cooperative that she was not ready to provide proper information and the other staff themselves told that i had to suffer because of that lady who was on duty that time.. Really bad service and no proper advice was being provided.. When asked to help they wer...

Had a horrible experience with jet airways at mumbai airport.
I was denied boarding on mumbai to delhi flight 1.00 pm on 11th feb.. (I had a valid ticket).
The nonsense reason given was to check in 2 hrs before departure..
Where as their ticket print says 45 mins prior check in...
Did not refund my charges.. The staff was not ready to even talk... Sent me outside and asked to book another new ticket costing rs.41000/-...

Worst experience with jetairways on duty officers.
Already have mail to customer guest relation support on feb 8th, 2018 but no help received yet.
Kindly help me with the jetairways ceo mr. Vinay dube's mail id or contact.
Complainig here wn't help me out anyway just waste of time.

My flight was at 6:40 am, while checking my luggage counter m04 keep me waited for more than 30 minutes and released me at...

My frnds and i traveled to india for 3 days. While coming to india, instead of reaching in kolkata at 1 pm we reached at 12 midnight... After 2 days when we went back, the kolkata airport staffs behaved very rudely... And the flight was again delayed... Waiting in the airport... God knows what time v vil reach... Very very disappointed... If in case any delay in flight pls inform the passengers ahead of time so that we can avoid waiting in...

My son travelled to on 9th december, 2017 to jaipur from ccu and at the airport was charged additionally for 4 [protected]@350 per kg (Rs.1400)-the weight was very well checked before leaving for the airport with an authentic weighing scale and follow up e mails were sent but with no results.
The airline charges very heavily not like indigo, etc and the weighing belt seemed to be faulty at the airport-it is clear that many more customers must...

No separate checkin counter for old n sick ppl or web checkins. Im having sciatic pains in my legs. I did web checkin to avoid long standing queues. However there were no separate counters for web checkins. The old and sick counter were also taking all the passenger. Thus i had to wait in queue for 45 mins taking pain killer n local anaesthetic gel. There were old ppl waiting in queues as well. And the lack of supporting staff made the whole...

Sir
I got fake job offer call and they told they are the international recruiting partners of jet airways. She asked rs 2500 for registration fee they told it will refund after your interview. She gave her company account number and i transferred rs 2500 to that account and i mailed my certificates copy. After 2days she called and asked rs 6500 it is certificates verification charge and she told it will refund after interview... I...

Hi,
I lost my luggage during my travel from phoenix to delhi via detroit and amsterdam. I filed report in delhi airpot on on feb 3, 2018 around midnight.
My file reference no is del9w78750. Till now i have been cntinously keeping in touch with jet airways customer care and have never once got a satisfactory answer. I am still waiting for my luggage and now want to file for claim. I do not have any hope left and not sure how...

Dear sir
I take the privilege of introducing myself as dr. Ayyappan, at present working abroad. I recently had a terrible experience flying jet airways to the us wherein i was not given all boarding cards to my final destination. I wrote to the company. Please refer trailing mail sent by me to jet airways and the reply
To customer care, jet airways:
I take the privelege of introducing myself as dr. S. Ayyappan, a professor...

Sir i had received a call from a lady named jhanvi (contact number-[protected]) saying that we are calling from delhi airline and your profile is selected for joining in jet airways as technical supervisor and for that you have to pay 2000 for registration and 7000 for gate pass and for telephonic interview and 14500 for medical services and 12000 as security deposit.
after all the payment they send me a fake joining letter and now...

Sir, i got the call from global aviation regarding the job in jet airways as a ground staff and i got the offer letter from that company by the name of vignesh subramnian. They collected 22, 100 rupees for documents verification and for training and they are not receiving the phone.

Recruiters detail

Name - siddharth
Mobile number - +[protected]
Mail id - hr. [protected]@outlook.com
br...

Hdear sir/madam,
I booked a ticket for[protected] for delhi to patna through jet airway, but flight canceled due to wrong weather. I also requested you customer care representative on phone #[protected], and he told our system showing that you taken the service of different airline.
I did not get any such type of service from jet airway system is showing. I traveled by train on same day after you flight got canceled.
br...

Hi, i'm sonal dsouza from bangalore. Last month i received a call telling they are recruiters from airlines hiring people for ground staff in jet airways from ms. Nisha. After all the procedures they asked me to pay 45000. Also they sent me the intend letter, gate pass, and training letter. After my payment i wanted to ask for the remaining details of my joining, but until now no response nor are they receiving my calls... I'm in big trouble.....

Hi, i'm sonal dsouza from bangalore. Last month i received a call telling they are recruiters from airlines hiring people for ground staff in jet airways. After all the procedures they asked me to pay 45000. Also they sent me the intend letter, gate pass, and training letter. After my payment i wanted to ask for the remaining details of my joining, but until now no response nor are they receiving my calls... I'm in big trouble.. So i kindly...

Cheated paid money of 4000 which is said as refundable for registration and telephonic interview with reference I'd creation.after which asked for 20, 000 which I hesitated to pay.Now when I asked for my 4000 to be refunded blocked the contact .please do the needful to get my money soon ASAP.Its been so long I have been calling and trying but still nothing from there side.
Hr contacted:Alisha:[protected]
Mail which I got.br...

I have travelled from london to hyderbad on 4 feb 2018. At mumbai i supposed to connecting flight at 3. Due to immigration que and late arival bagage i was few seconds late reach gate. I was not advised by any single staff to guide to go gate. The staff is vey careless and not even bothered to make us happy. No guidence. Like me nearly 15 people. Among them 6 forigners also there. No jet staff are taken care and advised us properly. They...

This is regarding refund o[censored]df from delhi to bangalore flight booked on 7th of jul and the travel date was 01st oct. I booked the tickets for jet airways from make my trip and its more than 90 days that we have completed the travel but haven't received the refund yet. I have talked to makemytrip multiple time regarding this but every time i get the same reply the airline has not refunded the amount yet. When contacted jet airways they simply...

On the 21/11/17 i was due to travel from lhr to bom, in order to arrive at the airport on time (I live 120 miles away from the airport) i had to leave 6.5 hours before my flight. However, i was told 3 hours before my travel that the plane was delayed by 12 hours! This meant that whilst i was travelling to the airport i received notification that my flight was delayed and that i would only be arriving at my destination a whole day late. When...