Jet Airways Complaints & Reviews

The same incident happen to me, baggage found damaged at arrival which is beyond repairable. Jet airways offering me 1000 rs for 15 k luggage. I reject the same but now they are not listening any complain.
So i decided to go consumer forum to case against them. Is it work or the consumer court look after this type of case also, can some one suggest to me?...

I am a platinum level member of jet airways frequent flyer program since more than 10 years. I have millions of airmiles. On 21st feb i requested for two tickets on business class mumbai auckland mumbai. I also had telephonic conversation - reference no[protected] pm on 22nd feb 2018 requesting callback (Which has not happened even after 6 days). Send them three reminders. On 25th feb they said seats are available on outgoing sector for...

This is in regards to my mother's experience with jet ariways on feb 26th (9w 7007), completely ridiculous. She arrived to the airport, ready to check in 2 of her bags. When she weighted the bags at home, the weight was normal, but at the counter at the airport, it was 3kgs over. The lady at the counter told her that she was required to pay overweight fees, which she accepted. My mother gave her the credit card, and the lady said "sorry we...

Dear sir
I had booked air tkt from mumbai to port blair on 01 jan 2018. Similarily boarding passes issued by jet air ways staff. But due to blunder and knowingly mistakes by jet air ways authorites i could not travelled. Because connecting flight time was not matching. My flight number was 9w 0613 pnr was gdcaxv
But till date date jet airways could not refund my rs 9200/-
It is really a matter of shame for jet airways...

To whom it may concern

This is a formal complain in regards to few stuff that got stolen out of my check in baggage.

Attached is copy of my bording passes from landon to bombay & bombay to ahmedabad.

When i collated my baggage in mumbai i found luggage belt was missing from my bag.

When i reached home i noticed that not only luggage belt but also there was £50 note was on top...

My login on jetprivilege was blocked. I was asked to submit id proof which i did on 14th feb on the email. I've been regirously following up with jet privilege call center and [protected]@jetprivilege.com. There is no resolution.

There is gentleman shahzad ansari who does not even responds to emails. Details of complaint: referenceid=[protected]' ffno:[protected]...

On 5th December 2017, I tried to book a ticket for Manglore through JP Miles, which failed but I was charged Rs 2033/- on my card. Two months have passed by but I am still waiting for my refund and Helpline email just says that they are still looking into the matter and they have even stop replying to mails. They are delaying the matter and asking me to wait for months. Also they're calling helpline says they have put our complaint on high...

I had to travel today 21st feb to raipur my pnr number is ewhedq bom to rpr the timing of the flight departure was 6.40am and i reached airport by 5.30am but due to the que at the airport i reached the desk by 5.55am and they answer me that the check-in is closed inspite of requesting and saying them that i was already in the que for such a long time the dm and the person on the desk replied rudely we can't help you out. I want my refund...

Dear sir,

I booked the tickets for 4 pax for doha-delhi-jaipur on 19 jan 2018. However since the doha - delhi flight was delayed we missed the connection flight to jaipur. As the next flight was available only in the afternoon i requested for a refund and took a cab to jaipur at my own expense. A very courteous jet airways staff at delhi airport confirmed that the refund was issued and will be credited back within 10 days....

My booking pnr no: vhkwqe the flight from mumbai to chennaii has been rescheduled to leave at 16.35 instead of 15.25. It is strange and little harsh on me. My program gets upset. Instead of just rescheduling my flight, you could have also offered alternate flight around or earlier than the same flight. I have to go to chennai on an important task. This delay will make my trip to chennai futile. I am a platinum card holder and my records will...

I got a call from career jet and they told me to pay 7000 to the registration process. And when i wanted more details they are not giving infct not receiving the calls... I want my money back because m a student or else i will have to report in police station for cyber crime... This is my humble request to plzz return my money as soon as possible...
Wid regards
Abhishek sha...

Hi Team,

This is to inform you that during my travel from Delhi to Kochi through Jet Airways 9W 0912 I had a very bad experience with my luggage.

My bag was completely destroyed & also bag was opened even though it was locked while doing checking.

I need this to be compensated as this was really a pathetic situation that I couldn’t carry my luggage bag due to one wheel was completely destroyed.br...

I was travelling with jetairways 9w564. Pnr # pbqmtz vishal ujainia the flight was delayed by more than 2hours consumers not provided any information on why the flight was delayed until aggressive questioning was done and there seems to neo compensation to the passengers for such long unreasonable delays boarding started at 20.30 approximately. The airlines was aware of its connecting flight not arriving on time and still asked passengers...

I am nandini chatterjee. Travelled on 10th february from mumbai to paris and paris to berlin by jet airways and air france. My flight number was af 6793 from mumbai and af 1534 from paris to berlin. I suppose to come by af 1734 but due to delay of my first flight i came by af1534. Due to this situation i didn't get my one luggage in airport after arriving. After 3days i got the bag to my address but one new watch is missing from my bag. It...

I travelled with jet airways on 07 feb 2018 from delhi to pune pnr: kdijao. On flight when the meal was i was told that veg meal is over and the flight attendant offered me a non veg mean which i denied being a pure vegetarian and in place of it i was given a small sandwich. I am disheartened with your airlines negligence and want to register a complaint regarding this issue and need your response asap....

Date of incident : 18/02/2018 (Date when i tried to cancel)

Description: i have booked jet airways ticket through yatra (Worth inr. 9264). It was refundable ticket as shown in yatra app. But while cancelling, the refundable amount was reduced to rs. 0.00 after cancellation charges deduction. My question is if the cancellation charges are so high and refundable amount is finally becoming zero then why is it called a refundable...

On 5thfeb 2018 i started travel from antananarivo madagascar to nairobi kenya to mumbai and then to delhi.
It was told to me that baggage will be delivered to me at delhi airport, even i enquired at every airport (Antananarivo, nairobi, mumbai) and they told that baggage will be handed over at delhi airport only.
But after i reached delhi on 6thfeb 2018. I didn’t found my baggage and then i consulted jet airways team on delhi...

I had book my flight from ahmadabad to delhi by jetairways. Booking date is 0/12/2017.. And i had been selected my seat number 15a one day ago before check in date.. And when i reached in day departure date, jet airways check in crew member provide me last 43 number seat.. I was excited about window 15a seat.. And last 43 number hadn't species for my bag.. Very conjusted seat they provide me.. Very disappointed to for me.. Why your system...

I do not know why passengers are not allowed to select the seat free of charge. I was travelling with my husband from mumbai to portland usa and tried to select the seats 48 hours, 24 hours and even 12 hours prior to departure. We could not get a seat together for the flight which was available at no extra cost. The seat map showed all the seats at minimum $11 extra charge. We contacted customer care and they also said that seats are not...

On 30th january 2018, tuesday, me and my husband had a flight from mumbai to ahmedabad at 5:20 am. Out previous flight from colombo to mumbai was delayed but still we reached to jet counter at 4:20 am i. E. 1 hour before the scheduled departure.
But when we reached the counter, the ground staff was refusing to give entry. One lady, i don't remember her name, was very arrogant and she did not co-operate at all. She didn't even bother...