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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 47

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Address:8012

Inktej
1.1abdul/rahiman mr 2.1ibrahim/beepathuma mrs
3.1moidin beary/moosabba mr
1 9w 523k 26nov 7 ruhbom hk[protected] /dc9w*nhzrmv /e
2 9w 447q 26nov 7 bomixe hk[protected] /dc9w*nhzrmv /e

Kindly find the below reservation. Almost 9 hours delayed in mumbai airport passenger no 2 sick using wheel chair.in mumbai airport they provided any facility we are forward this case to court or kindly...
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A
ankesh johri
from Bengaluru, Karnataka
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udf not yet received

I booked my flight through make my trip from bangalore to delhi (17 oct) in the month of june 2017. Post gst implementation the udf charges got down to ~5%. As per the government policy, the airlines need to refund the extra udf charged.

As per the mmt customer, the airlines are not refunding the amount and once they refund it mmt will transfer back to my account.
It's more than 6 months after continue follow still the...
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R
Rakesh Huria
from Mumbai, Maharashtra
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exorbitant charge for change of flight date

Address:Mumbai City, Maharashtra

Pnr: vwvopq
Names of passengers: rakesh kumar & anuradha kumar (Both senior citizens)
Flight details:
Bom-del 07 dec 2017 9w 839 - no change
Del-bom 10 jan 2018 9w 308 - changed to 10 dec 2017 (Same flight no.)
Original fare paid: rs. 14, 314
Additional fare paid: rs. 26, 366
Total amount paid: rs. 40, 680
Please explain this exorbitant amount for change date of one flight...
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S
swati8926
from Adampur, Punjab
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lost baggage urgent

My father had a flight from Dusseldorf to udaipur via abudhabi on 24 th november.
His flight from Abu Dabhi got delayed so he missed his flight from Mumbai to Udaipur after which he was given a flight from Mumbai to Udaipur via Delhi in which again the flight got delayed in Delhi and he missed his flight from delhi to udaipur
Again he was given a ticket from Delhi to udaipur via jaipur.
finally after so much so much hassle...
+2 photos
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A
ashababy 152
from Jharsuguda, Odisha
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compensation for loss of time, mental harassment

Worst ever flight experience!!! i got flight booked for my daughter from Mumbai to Chandigarh. It was connecting flight with 9W 434. Flight 7110 was delayed and flight 9W 434 departed earlier from the scheduled time. But, the worst thing is that ground staff of jet airways at Mumbai responded very badly. It was so urgent for her to reach Chandigarh today itself, as she will take on exam of PGI, Chandigarh. There were five more candidates...
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A
akrana
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cash theft from luggage bag

Address:New Delhi, Delhi

Dear sir/madam,

During travelling in your flight no. 9w-264 from delhi to kathmandu on 22nd nov'17, i have check in luggage and when i received the luggage, there is no doubt of theft in luggage. But when open my bag i found that some body has theft rs 5000/- from my bag by open chain of top pocket and cut in inner liner cloth of suit case.
I was surprised when i open lock of my baggage and found that the money has...
+6 photos
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Address:Mumbai City, Maharashtra, 400028

U have wrongly charge me twice for a paid selection seat. I went to web check in on ur app. Selected a paid seats. U charged me on my debit card and ur app did not complete my web check in. It happened twice. Flight no 9w 617. Dated 22nd November 2017. Sending u the pic of my bank statement. Not only could I went check in earlier with a paid seats option but now I am forced to take a middle seat for this flight. I am very unhappy with this....
+2 photos
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S
soumic
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight check-in: wrong timing mentioned in ticket

Address:110067
Website:www.jetairways.com

Dear sir, i have booked two tickets of jet flight from del to ccu for the date 21 st november, 2017. The ticket is showing the departure time is 10.50 a. M. (I have attached the file below) from delhi and the check-in will be closed latest by one hour before the departure time i. E. 9.50 a. M. Due to our some important meeting in the morning we could not check-in 2 hours before but entered the airport by 9.45 a. M. Unfortunately the jet airways...
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B
bhojani
from Mumbai, Maharashtra
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jet airways e-boarding pass (lqdjsq) - salim bhojani

Address:Mumbai City, Maharashtra, 400059

Hello guest relations and other respected persons in "to",

I am salim bhojani forced to write this grievance email faced on 16th nov. At 2:00 am at delhi airport terminal 3.

That one of your valuable staff members (A supervisor woman) at delhi airprt who help passengers with boarding pass and other services.

That night we reached at around 2:00 am at the terminal 3 board-in gate and produced our...
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I
Ikram Yakeem
from Kenda, West Bengal
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flight miss due to mismanagement of ground staff

Even after reaching 1hr 15mnts before missed the flight due to purposely delaying at the checking counter by the ground staff. Most probably due to that the flight is over booked and some passengers have to be left behind.

It looks like a business to increase revenue. Many passengers are there at the reservation counter for rebooking which is getting done at a extra cost. See insert picture.

I travel regular...
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M
Mike Mehta45
from Pune, Maharashtra
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obtaining the refund

I bought two return ticket to goa on jet airways with one free date change paid. We had to take this option and were asked to pay £300.00 total to have date changed. I feel that this was done under false pretences. The lady at the jet office in goa was not very helpful and said to take it or leave it.

I tried to claim the money back and send all the proof needed. So far they haven’t responded properly to my request. I...
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S
Suresh jasti
from Hyderabad, Telangana
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poor customer service/ lack of info

Hi,

I’m suresh jasti and i recently traveled in jet airways from toronto-london to hyderabad via mumbai.
So the problem here was i got my immigration at mumbai and i was asked to move to domestic flight (Mumbai to hyderabad).
Why u don’t guys give guidelines or customer support to the passengers in case of duty free?
I was not at all intimated by any of your staff while check-in the baggage that...
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S
Shankar Dulhani
from Akola, Maharashtra
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regarding not providing eye mask while traveling in international flight

Address:Kolhapur, Maharashtra, 416119

I am traveling frequently, i requested flight air hostess for eye mask on 23 nov in flight 0062 to bangkok, i was informed that they don't have any stock of eye mask, we are avoiding international airlibes and traveling in our national airlines, i felt shameful by reply of the air hostess leena that we are out of stock, we are paying your airline, all airline provide necessary facilities, in future i will think twice to travel by jet airways,...
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A
Aki Akash Gowda
from Firozpur, Punjab
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we have transferred amount regarding interview purpose in jet air ways

Address:560091
Website:[email protected]

Dear,
Sir / madam hear by this is my number [protected]
I have applied my resume to your jet air ways even there called me back and we discussed and there said me to attend interview and it 'll be like online progress, it was like 3 progress telephonic interview, online test, at finally i got selected but now there demanding me for 25, 000 for password of offer latter and training latter.. Iam getting scared beacuse already...
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S
Scott Clarkson
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huge delay and poor communication

To whom it may concern,

My girlfriend and i were recently travelling on a flight with your airlines from delhi to bangkok (Flight 9w0066) on 08.11.17 and we were delayed for approximately 7.5 hours, before finally taking to the air. We then sat on the aeroplane for another 2 hours and were not told a great deal as to why. The confusion in the airport led us and all involved to ask questions time and time again to which nobody...
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Prashant Acdknrs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missed flight due to mismanagement of jet airways ground staff

Address:New Delhi, Delhi, 110018

Hi there

I want to bring to your notice the following incident which occurred on the 2nd day of november current year. Please read below for the series of events which led to a major loss of time and money along with harassment to my father.

A. Boarding of flight from mumbai to igi delhi

My father and his colleague boarded flight jet airways (Flight no. 9w 762/ pnr number exxdgl) on 2 november...
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Chameera Sandaruwan
from Delhi, Delhi
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delayed check baggage

Address:Dehradun, Uttarakhand

I came to dehradun india today around 1.30p. M. (Flight no 9w 0701)
I didn't received my check baggage and i made a complain about it your jet airways counter at airport dehradun. I am not satisfied with the service. Normally airlines suppose to give some compensation before leaving airport when something like this happened. I just got form, now i have to bare my cost for my needs...
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varunmenon482
from Delhi, Delhi
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regarding abusing and check inn denied

Address:Bangalore Urban, Karnataka

I had a worst experience from jet airways staff dated on 17th november 2017 at igi t3 airport newdelhi, one of the supervisor staff ms anupama kiran who talked with me in wrong manner and she were used some kind of abusive language infront of every one. This is the first time in my life which i got this experience and she rounded me to one counter to another counter so many time after that she denied my check inn and she took my hand and...
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Preetam Pal
from Mumbai, Maharashtra
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issue in boarding pass

Address:Korba, Chhattisgarh, 495684

My flight was on 6:40 am from delhi to raipur and i arrived at airport on 6:00 am and requested to your boarding counter to issue me a boarding pass... She refused to issue and said get a new air ticket... How disgusting...

I waited for 10 hours in airport then purchased a new ticket...

Really very disappointed from jet airways..

[protected]...
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Sulfikkar Shajahan
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lost money during online ticket booking

I have booked a ticket with your online booking system, booking reference as follows.

Booking reference no. (Pnr) : uslnax

I have used my " corporation bank net baking for booking, after entering the onetime password it rejects the payment,
And after that i have done my booking with my state bank of india net banking and its completed,
But i lost money from my corporation bank also,
br...
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