Jet Airways Complaints & Reviews

Hi, my name is vikaas khandelwal, and my pnr details: fmvzir, booked tickets from bom - rpr 19th october 2017 and rpr - bom 24th october 17'. On bom - rpr journey, i was served a wrong meal, i bought it to the cabin crew attention, they offered me other meals but i do not eat gluten (Had prebooked a glutenfree veg meal, but they served nonveg). So i had some and left the food as i didn't find it fresh and quality wasn't nice. Cabin crew gave...

D/sir,
Please refer to the pnr no. Cozlqm.
I booked an air ticket on 29/09/2017 through easemytrip to perform journey from guwahati (13-30 hrs) to dehradun (18-05 hrs) on 25/10/2017 by your flights.
It was informed from your telephone nos. [protected] & [protected] on 25/10/2017 that the flight no. 9w-2652 delhi (16-50 hrs) to dehradun (18-05 hrs) had to be cancelled due to foggy weather at bangaluru and there was...

I had to cancel a air ticket pnr trxtju. Cost of purchase was rs 7567 out of which base fare and airline fuel charge component was rs 6120. Even though cancellation has been asked 17 days before date of travel, refund offered is only rs 588. The penalty is far more then laid down government policy which says max penalty can be only base fare and airline fuel charge. So in any case rs 1447 should be refunded....

Good afternoon sir;
This is srishti vinaik here from yamuna nagar... Sir i appeared for your interview in september month held at constitution club of india in delhi... That was walk in interview... The sir who took my interview saud that u will get a mail within 7 days... After 3 days of interview i got a mail congrats you cleared your cabin crew round deposit rs 10000 as security fees... I deposited it at that moment only after few...

We, senior citizens, had a horrific experience of reaching coimbatore on 26th night after a delay of long 2 ½ hours. There were plenty of taxis available at the airport but to reach our home we had to shell out rs 6000. At the mumbai airport we were told that airlines will arrange drop off to our home but there was hardly any senior officials of jet airways available to meet this request. Therefore, we had no other go except to hire a cab...

Jet airways inr
28th october 2017 | 6:10 pm
Sale | incomplete
Txn id : [protected]
Payment mode : net banking - pnb retail
Images₹5930.0

I had booked by ticket of jet airways through app ixigo today again twice this has happened (On 28th oct) by punjab national bank (Retail) payment deducted through citrus pay but booking still not done.. Kindly help
To refund the amount....

Hi

Today 28 oct 2017 jet airways flight no. 9w 2658 delhi to lucknow my name is rahul ujjainwal. Flight timing will be 12 :40 pm but after a 2 hr we are still in delhi and sitting in flight. Staff are not ready to give any information and just saying will be flying in a few minutes but im writting this complaint after 2 hr in flight.

Due to this flight i missed my meeting and hotel which is very expensive. br...

Hello my complain 31/08/2017 and still case open
Jet airways very ridiculous service i can't go travel flight again
I travel india flight 9w123 so my 1 bag missing i complain they told me next day delivered your home so i say ohk than after 20 days my bag delivered my bag found 8 september in paris airport than after 10 days my bag delivered sow responsible i call company about my all refund ticket also so they not listen...

We flew jw 9w233 on october 23 from amstardam to delhi. Our checked bags did not arrive. They arrived next day, and were sent to our place in dehra dun on the afternoon of october 26th. However, the following items were missing.
5 silk sarees, replacement cost $350.
1 shawl $20.00
4 t - shirts $ 60.00
4 packs of chocolets $12.00
Total loss $442. Oo
Please reimburse....

Dear team

My parents traveling to calicut from doha in jet airways 9 w on 27 oct 2017. Since my wife pregnant i pre reserve first raw seat 10 d and 10 f for my wife and mother. But after payment of 80 qar in jet airways counter they confirm the seat but when i went for check in it is assigned to somebody else, please find the details of booking reference and emd number i got after payment

[protected]Emd)br...

Sir,
I got 8 tkts booked from bangalore to madurai for 30.09.2017 from agent triputai travels, jaipur for flight no.9w2361 with dep. Time 1305. (Etkt no.589-[protected]...)
I was on my way to bangalore from jaipur by indigo flight no.6e642 which reached late at bangalore at 12:10pm on 30.09.2017. After coming out & getting our luggage, we rushed to your check-in counter at 12:28 but your executives present there did not provide...

Dear sir/madam,

I have been a loyal customer of jet airways, but have recently found your booking system for the flights to be appalling.

Why is the fare not advertised on make my trip/jet airways web site as the fare available on the payment page.

Whenever, i have tried to book a flight, there has been a rise in the fare when you eventually go to the payment page. I can understand it being applicable...

My wife- pregnant 6 weeks who had missed her flight from Colombo to Mumbai wanted to reschedule her ticket that evening and hoping she would get assistance from their customer care center she was given wrong information and was kept on panic out side the airport. When I wanted to speak to a manager I was kept on hold for 20 minutes but no one spoke to me. Aperently my phone was bared as I had crossed my limit of by calling jetairways and...

This is a serious complaint and lack of responsibility of Airline after knowing that their passengers has already been checked in the Airport.

My Daughter Eshita Kapoor was travelling from Chennai to Delhi via Flight no. 9W-828

The flight original departure time was 2:10AM for which she had arrived way before time at 12:00 AM. So then she just sat near the Boarding Gate and kept waiting for the Boarding to start...

Date of travel: 23.10.2017
Sector: singapore to mumbai
I had booked 3 emergency exit row seats by paying inr 2500.00 extra for each seat total inr 7500. Due to change in aircraft type the 1 seat allocated was behind emergency in row 32. While booking the seat & paying extra money for emergency row confirmation, 32 row was emergency exit row.
Same was for sector mumbai to singapore on 18.10.2017 where on similar extra...

I amol kumar lost my cabbin luggage on 23rd october 2017 as few passengers had the same bag. It was a black american tourister small size bag. I am very well aware of your terms and policy of cabbin luggage. But still i would ask for your assistance of helping me in anyway possible as i had important documents in it.
Flight details as in the photograph below...

Dear sir/madam,

Most respectfully i want to report a very painful experience i had at delhi airport while boarding and made to miss my flight on 17-oct-2017.

I had a connecting flight from delhi while travelling from pune to patna on 17-oct and the below happened in sequence :

2:55 pm - flight time from del to pat

2:40 - me and my wife reported at boarding gate 41b, we immediately...

I want to inform you about my bad experience at kolkata airport by jet airways staffs. I was traveling from kolkata to aizawl on 3rd october 2017 by jet airways flight no. 615 and my pnr number is dzbjik. I reached airport on time, got my boarding pass and have gone through security check and i was waiting for my flight to board it. I went to toilet and as soon as i came out i directly went to the gate for boarding. One lady staff from jet...

Hello,

On 16/10/2017, my itenerary was mangalore-mumbai, mumbai-doha. There was a big delay in the first sector. It was the last day of my visa and i had to travel by all means. I conveyed the same to the ground staff at mangalore as well as mumbai on arrival, and there was no arrangement at all to handle this situation to make sure that i could board the second flight. I lost my flight by a whisker.

The way...

The jet airways shows so many things on web site but do not respond properly to customer. They ask for web checking and when you go for the same except your name you type your pnr no. It will vanish, you type your jet privilege no, it will vanish, you type your ticket no. It will vanish and then they will ask for submitting. On telephone after keeping you waiting for 4-5 minutes they will say sorry no information available.

Do...