Jet Airways Complaints & Reviews

Hello sir/ madam

I am a uk citizen & resident and have been a great fan of jet airways for the exemplary service you provide. Jet airways is always my first choice when i travel to india to visit my family and friends. But recently i had a very bad experience with re-booking for a missed flight. Below is the short summary of what happened that day.
I had a medical emergency back home in india where my mother-in-law...

Jetairways not responding for refund, after complaint 1 month finished
My complaint i repeat as below

I got my e-ticket no[protected] booking reference (Pnr) silmxa
From doha (Doh) to kochi (Cok) in jet airways the ticket was purchased by online on 21 may, 2017..
On[protected] i amended my flight and date of booking and i paid 310 qataririyal. Unfortunately my ticket not updated at system. I asked...

Dear sir
I am writing to complain about the behavior of one of your staff in my last flight with your airline.
My name is manoj antony. I am one of your regular customers.
My wife and myself was travelling in your flight no.9w911 cochin-delhi and 9w601 delhi-srinagar on 28 th october at 6.45 am. We had two checks in luggage around 17 and 18 kg and we had hand luggage less than 1 kg too. Mr. Vengidesh was handling the...

I nirmal kumar travelled chennai to bangalore on your flight departure on 10.30 am and my travel agent had booked tickets including for return for 4.20 pm departure bangalore to chennai.

My travel agent did a mistake in booking my return ticket on 4.20 pm flight instead of your night 10.30 pm flight.

Suddenly i noticed my returned ticket booked by my travel agent and the time was already up to cancel my ticket...

Dear sir,

I was doing web check in from jet airways website but it got failed and the amount got deducted from my account twice. Seats are not booked but amount deducted.

Flight#: 9w 436
Pnr: ewuvft

13/11/2017 purchase subject: mcupos 11nov0811 card no.: 5497xxx1xxxx6518 11nov jet airways mumbai ref:[protected] ref no :- 11nov0811 499.00
13/11/2017 purchase subject: mcupos...

My family wife and 5 years and 4 months infant is travelling today 11th nov 2017 from bagdogra airport. My wife asked to check-in the cabin bags as well, as she is with infant and young kid.. But they didn't agree and are charging 2100 for the cabin bag to put as check-in bag. This is really inhuman behaviour of the airlines, they should have considered the situation and allowed without any charges. Really upset about the behaviour....

My name is niranjani jain. [protected]this fraud caller name raviraj he say selected jet airways job. & he told process fee 6000/-first 2 nd 12500/- last 10000/-pay but my job not finily. So i want my refund money. But nobady such response above 1, month. So i m finaly reminde raviraj, but no response avery bady. So i am complaint for raviraj, sachin ahirwar & jet airways.
Totaly refund 28500/-
So can you help please?...

I would like to express my utter dissatisfaction at the horrible experience i had with my flight booking to colombo via jet airways.
The pnr is jnkdrj for the flight to colombo from bangalore international airport on november 4th at 01:45am ist.
I was travelling with my wife and we had completed the immigration check procedures and were even handed the boarding passes.
While seated in the lounge having dinner, i noticed...

3 o[censored]s were booked on flight 9w0628 (Kolkata to mumbai) on 5th nov. This flight was delayed so we had insufficient time to catch our connecting flight 9w0120 (Mumbai to london heathrow). Jet airways changed our flight to 9w0116 on 6th nov. This resulted in a 7 hour delay for our journey. We would like some compensation for this inconvenience please....

Flight no. : 9w7343
Date : 05th nov. 2017.

We are so disgusted and floored by jet air. If you are flying to, from, or within india, do not use this airline!

I had a flight booked with jet from mumbai to vadodara on 5th november 2017. The flight departure timing was 7:55pm and then delayed for more 45 minutes and i reached at airport at 7:10 pm means before 80 minutes. So, they have not allowed me to check...

Sub: request for refund.

My name is kumar. I had travelled from mumbai to kathmandu and back on 21 oct 2017 to 29 oct 2017 by jet airways.
During my return, the jet airways staff at kathmandu assigned my seats to somebody else and gave me 3 seats on the rear of the plane.

I would like to inform you that i had purchased my seats well before the flight and also blocked my seats therein. The seats were around...

Hi,
My name is vineet thattey and i traveled toady from indore to pune 08/11 during my journey i have lost my boarding pass in aircraft. I have to need travel certificate because for reimbursement of ticket amount from my company. I am working in bajaj finance ltd. Based at indore and reached pune toady to attend training program from 09/11to 11/11.
My mail id is vineet. [protected]@bajajfinserv.in
Contact no. [protected]br...

Respected sir/madam...
I got a call from the airport recruitment team for the post of hr executive in jet airways...
I attended 3 round of interview and they have taken 2000+6800+13500 i have paid 22300 rs for the sake of training and verification process and please do help me out and i have all the paid proof and call recording of each interview process and i also have her phone number and email address... I have all recording...

I am traveling on 9w812 flight from bangalore to delhi. Reported at the check in counter at 6pm for the fight departing at 8:10pm.

I was attended by ms. Pavithra who assigned a middle seat to me. I requested for an aisle seat or a window seat. She cancelled the original allocation and gave me seat 43d.

Now, this seat happens to be the last seat without any reclining and also closest to the washroom. On top...

Please give proper information, how to get duplicate boarding pass? I am, mohammad mubashiruddin, travel to vadodra from hyderabad on 2/8/2017 by flight 9w-349 having pnr - dfelma, e-ticket no :589-[protected]. I have check in through airport kiosk getting dull printed boarding pass. Now all the data on boarding pass got invisible. I have to submit it in office for reimbursement. So, it is requested to kindly send me my duplicate boarding...

First, jet airways misplaced my baggage and was delivered it to me nearly 48 hours late.
Second, on delivery the hard top case was severely damaged.
Third, lack of follow up on the part of the people handling the case. It has been more than 7 days since launching the complaint.
I have not received reimbursement for my claims for emergency purchases. Second, no action on the damaged bag claim. I have to return to the...

Sir,
I am traveling on 04 th nov 2017 raipur to mumbai 9w7104 flight.
Pnr no: lvushi, one of your staff mrs : bindia lakhera she inform my identity to other indigo staff this is mr: jobi sam and she take the indigo one staff and tell this is jobi. This yor staff will do the wrong way to the costumer and i am a gold member every month 2 times travelling this sector.
Please take action on your staff.
Jobi...

I mukesh kakkar traveled from pune to patna via delhi vide flight no. 9w366 - 9w730 on 4th nov'2017. I have not get my luggage at patna having tag no. 9w973380 then lodged the complaint in writing. On enquiry with customer care on 5th november at 12.00 noon they confirmed that the luggage with said tag no. Is available at delhi.in the evening approx. 4.15 pm i got a phone call from patna jet team that luggage had arrived at patna and it will...

Dear sir,
I had a flight from lucknow to goa by jet airways. The flight was at 7:25 am in the morning but flight departed at 9:30. After reaching delhi at 10:20 am they took more than 1 hour to give the luggage and we received the luggage at 11:40 am. Next flight was by air asia for which they did not allow us to board and whole amount what we paid was a loss. Due to this we had to buy expensive ticket to fly to goa as all the booking...

Dear jet airways,

It has been shocking and frustrating to know what my sister has to go through on mumbai airport. She had a connecting flight to pune from kuwait via mumbai. While waiting on the boarding counter since 9.15 she was mis-informed rather wrongly informed to wait as the boarding is not scheduled. She had a flight at 10 am. When she enquired at 10, she was told that the flight has gone. The helpdesk on the boarding...