Jet Airways Complaints & Reviews

I, siddharth rastogi (Assistant manager, sbi) has been a regular flight user and has a jet airways flight 9w-718 to delhi from nagpur at 18/11/2017 and was facing problem in web checkinn so i tried to do web checkinn through your customer care (Priya tiwari) just check with my call whether she has given right name, she was extremely rude and even denied me web checkinn and told me to do at browser as she was not going to take the burden of...

I booked a ticket to fly from london to ahmedabad on 4th november but the details on ticket were completely different from those which appeared on website while booking (I chose an option to go through mumbai but the ticket chose a delhi option). The booking was for 3rd december. I cancelled this ticket immediately, getting confirmation on the website that i had cancelled and was due for a refund of 503 pounds. I then booked again, this time...

Hi my name is rohitraj kshatriya i was flying with you on 16 nov 2017 from ahmedabad to delhi (Flight no. S2 4655). I had a connecting flight with spicejet delhi to varasani (Flight no. Sg 2417) at 7:15 and boarding gate closed at 6:30. Just because jetairways was late i missed my flight with spicejet. Now i am stuck in delhi i need to go my village for falimy emergency and i failed because of you guys. Reason i missed my flight because jetairways...

Dear sir,
Me & my family is a regularly traveling in jet air ways since 2010. First of all i am highly appreciating you to choose the departure timing from dammam & thiruvananthapuram. But i am not happy with your flight category selected for this sector. The flights are too small (Wiglet serious) especially seating arrangements too congested and most of the seats are in damage conditions (Not tilting properly also handicapped) it...

We took a connection flight from bhuj to dubai. Booking i’d :1487404.
I am traveling with my cousin and she got a new job and she has her e visa with her.
When we reach mumbai the emigration department is not letting us to go they are saying that ur passport is ecr and they have offloaded from the flight i can’t leave her along in mumbai so that i did self offload from the flight now the air line give back the ticket to...

On Oct 28, 2017 Submit a Complaint
We flew jw 9w233 on october 23 from amstardam to delhi. Our checked bags did not arrive. They arrived next day, and were sent to our place in dehra dun on the afternoon of october 26th. However, the following items were missing.
5 silk sarees, replacement cost $350.
1 shawl $20.00
4 t - shirts $ 60.00
4 packs of chocolets $12.00
Total loss $442. Oo
Please...

I am writing this mail to bring your attention that i am not satisfied with your quality of services provided at air port.

We have booked flight ticket for my parents in jet airways from bangalore to udaipur via mumbai travel dated 16/11/2017, please find the details mentioned below.

Ticket ref number:[protected]
Bangalore – mumbai flight number :9w7133, pnr : 1g-3tckdw. &
Mumbai – udaipur flight...

I travelled on 14th may 2017 from mumbai to auckland and returned back on 13th oct 2017. On every check in i made in sure to enter my membership no and was printed on my boarding passes. But even today they have not added jo miles to my account. I travelled on qantas which has code sharing with jet airways. I sent my complaint to [protected]@jetpriviledge.com 5 days back but no response from them till date....

Hi
I have paid amount and received an offer letter stating me to join on 18-oct-2017
Due to deepavali they told that the joining date as been postponed. But still i didn't receive any mail regarding it and not attending my call.. Please contact me my number [protected]
Am waiting for 4 months, i had attached proof for your ref. Kindly consider my complaint and send the joining date at earliest.....

Pnr no: igdcsn date of journey:[protected] from pune to delhi.
It was a very disappointing experience and full of regret due to selecting jet airways for this journey.
I have booked this ticket of my mother she need to travel from pune to delhi (30-nov-2017) alone due to some emergency.
She is nearly 60 year old so we request for support staff for assistance as she is fist time visitor and with weak eyesight but they simply...

I am a silver jet privilege member with membership number[protected] and had booked a bangalore delhi flight using jet app and my jet miles on 7th november. Along with jet miles the balance amount of 1421 rs was deducted from my icici account as a part of the overall charges. Now it's been 7 days i have not received either an email confirmation or app confirmation on my ticket. I have written 5-6 emails including to nodal officer but no luck...

Today i have booked the ticket (Pnr - zfhxlt) through yatra.com. When ticket has booked i came to know that i had choose wrong date to travel 22.11.2017 in place of 22.12.2017 i. E. November month in place of december. Immediately i called customer care that i have done mistake, please modify the same, but they suggest me to cancel/reschedule it through web site and applicable charges i. E. Equal to 100% paid amount. Effectively nothing i...

Due to cancellation of flight no 739 from amritsor to pune on 6/11/17 we have to travel delhi by road and cost rs 32356 inr for air tickets on 7/11/17. So we lost rs 20000 extra. So please refund the lost amount. We had to travel from amritsor to delhi on 6/11/17 in night we got accident to that bus. That was very horrible experience. We got tickets of flight no g8-175 of go air on 7/11/17. So please refund the difference between original...

I ave travelled in your airlines from bengaluru to new delhi on 30.10.2017 vide pnr no. Goksai, e ticket no.[protected] fligt no. 9w 812.

But i am unable to generate the invoice for the amount of fair that i have paid in connection with the above referred travel. I have contacted your customer care, but they have expressed their inability to provide the invoice stating that at the time of purchasing the ticket i have to...

On sunday, 5 nov 2017, our family of 3 (Wife, infant and i) boarded flight 9w0424 from coimbatore to mumbai. This flight, scheduled to depart at 9:10pm, took-off a little later than 11 pm (A delay in excess of 2 hours).

Our connecting flight sn602 from mumbai to brussels was scheduled to depart at 1:45 am on monday, 6 nov 2017. On mentioning that, jet airways (Ja) staff at coimbatore assured us that our baggage were checked-in...

Pnr mquhkv. 9w-2760, 9w-2759

For the above tickets i paid for excess baggage online on[protected]. The amount 5600 got deducted and credited to jet airway but no confirmation received from jet airways and my baggage allowance hasn't been updated either.

I have emailed and calling customer care a good number of times but no response so far.

Wondering if jet airways has ripped off that money from...

Me and a friend of mine booked round trip ticket from muscat to kochi and back via clear trip. Details as below.
1.
Passenger name : james joseph.
Pnr - ckqklx
Mct - cok (29-dec-2017) and cok - mct (06-jan-2018).
2.
Passenger name : midhun vellarakath thody saseendran.
Pnr - lujwox
Mct - cok (29-dec-2017) and cok - mct (06-jan-2018).

Now it is found that the return flight...

I have travelled from frankfurt to mumbai via luftansa on 13th nov with a 20kg luggage without any issues. I had a connecting flight from jet to indore at 05:40. I was charged 1750/- for 5kg excess baggage @ 350/-. I strongly disagrees with this predatory charges due to the following 2 reasons. First, travellers durring the current times cannot contain themselves in 15 kg due to harsh winter season in europe. Further this rules does not applies...

Dear sir,

This is kishore gandhi from pune.

With great regret and heavy heart i have to inform you that my new bought 2 boxes of iphone 6 and some watches worth (Approx rs.70000/-) has been stolen from my checked luggage during travelling from dubai to mumbai.

I was travelling by jet airways flight no 9w 0537w on 11th nov 2017 from
Dubai to mumbai.

My luggage (Blue color...

I am ramakrishnan from coimbatore. Recently i traveled to netherlands to attend an interview and my onward and return journey was booked by the company itself in jet airways. My onward journey was fine and i am happy about the service. For my return journey they have booked a flight from amsterdam to coimbatore via london, mumbai. I have a transit at london heathrow airport. The connecting flight from amsterdam to london is operated by klm....