Jet Airways Complaints & Reviews

File reference number: cdg9w11163

Jet airways 'referenceid=[protected]'

We travelled from hyderabad to paris on 20th sep with a layover in mumbai.
On reaching paris, we found that our both the baggages have not arrived in paris. We were told by airfrance that we would get the bags next day itself, which they didnot deliver.

After 5 days, one bag was delivered. We only know how much trouble...

Date : august 08, 2017
Flight no.: 9w18
Time of incident: 7:00am - 8:00 am

I had a valid short term visit pass for singapore, but jet airways did not let me board the flight. I showed them all the proof of my travel, employment pass of my husband, invitation letter from my husband. Their argument was that i did not have an return/onward ticket to go out of singapore.
Several points are to be noted:br...

Based on jet airways ava marketing offer in flight, i purchased hottech bluetooth watch in ava outlet at mumbai airport on 10 oct 2017
I tried to charge the watch but there is isuess of charging this device. I want cash back asap or replacement of product asap.
Let me know how to proceed.
Jet airways promoting this brands but this kind of quality is totally not expected. I saw lot many people faces same problem. People...

I booked a ticket on jetairways website on 21st of september, while booking, got an error saying 'unfortunately your session has been time out, please start again' - i booked again, and later i got 2 tickets from them. I called in to cancel one - but they just refunded the ticket price, not the convenience fee that i paid online for the 1st ticket. Its their website bug, not my fault! Gave many calls, emails to jetairways, but no solution...

I booked the jet airways for my travel from coimbatore to chennai on 4th sep 2017 evening flight (9w 2528). When i came to the coimbatore airport on 4th sep 2017, i was informed at the counter that my seat has been transferred to the air hostess since the air hostess seat got damaged when the flight landed in coimbatore. My final destination was to dubai. I booked the jet airways flight from coimbatore to chennai and booked the emirates flight...

My tkt 9w blr hu6 seq/144 flight no 9w0448 dt 9/10/17
We are travelling to cotonou, benin through a connecting flight by jet airways. We prepared the flight to 7:05 because of our yesterdays bad experience. But it is unfortunate that the even after the careful planning today at 7:30 they say that because of atc it's been delayed today as well...
On 8/10/17 we were ask to board the flight no 477 and had to be there till 11:30...

I had a bad experience with jet airways. I have booked a flight for 4th nov 2016 02:30 am to kolkata. But jet airways rescheduled the flight to 3 nov 9:45 in the evening. I have an important meeting to attend on 3rd nov. How can i board a flight on 3rd nov 9:45 pm and moreover i have a connecting train to my home town from kolkata on 4th nov. If i board the flight on 3rd nov i will be missing my meeting and will be sitting in airport for...

I got my e-ticket no[protected] booking reference (Pnr) silmxa
From doha (Doh) to kochi (Cok) in jet airways the ticket was purchased by online on 21 may, 2017..
On[protected] i amended my flight and date of booking and i paid 310 qataririyal. Unfortunately my ticket not updated at system. I asked customer care on the next day. They informed that money will be refund within one week. To change again please try again. Then...

Dear competent authority,

Vide pnr - dmycqs booked two tickets from your official cite on 15th sept. 2017 for 20th sept. 2017 from bhopal to delhi by flight 9w 2640 and from delhi to bhopal by flight 9w 927 for 24th sept. 2017.
Jet airways didn't informed me about the status of my booked flight on 20th sept. 2017, but on 21st sept. 2017, i received sms on my registered mobile - [protected] -
*at 01.54 "your...

I! I need help with my booking id nf[protected]... I travelled from aizawl to kolkata on flight 9w 634 and from kolkata to new delhi on jet airways 9w 904 on 6th october, 2017 on connecting flights. I was very unhappy and shocked to see that my brand new american tourister was striped off of its logo, leaving three disgusting holes in its place. So i would like to kindly request your help on replacing the logo. Also, since the suitcase...

My flight from mumbai to hyderabad was at 12.50 and received sms stating that boarding gate will be closed 25 minutes before. Where are we reached at 12.08 at jet counter but denied boarding pass. When we asked about the reason they said boarding gate is closed 45 minutes before. We were in the queue and none was bothered to help us. My travel date was 6th oct 17 and pnr number is laydvr...

I travelled with jet airways on may 30, 2017 from ams to del. After waiting almost two hrs on delhi airport, i went the jet airways office to find out the status of my baggage. They told me that its missed and will delivery at home. So far this was not that bad. Next day my baggage got delivered with wrapped on plastic sheet. I was stunned to see the condition of my bag. I heard bag get damaged but it was burnt. Lot of stuff was missing....

Dear sir,

I had booked three air tickets for 27 oct 2017 from lucknow to chandigarh vide transaction id [protected] for rs. 14088/- (Fourteen thousand and eighty eight) on 27/07/2017. The tickets were sent to us through mail on the same day.

I got one sms on my mobile on 6 sept. 2017 that jet airways have revoked the booked flight and they will be accomodating us on another flight which was not convenient to...

Ref. No.:[protected]igaccxwle2
Payment mode: sbi netbanking
Payment date: 03.10.2017
Website: jet airways
Flight no.: 9w 661
Boarding date: 15th december 2017
Boarding time: 18:10
Payment amount: rs.2858.00/-
Name: mousam das
No. Of passenger: 01
Jet priviledge no:[protected]
Payment debited in account but no ticket booking confirmation...

Sir
I had 2 very bad experiences with the jet airways ticketing on their online ticket booking after cancellation –on 2 separate bookings.
As summary, i booked tickets for trivandrum-bangalore on 12nd dec and had to cancel it. The airlines refunded the amount of rs 4882 and then debited it again after 1 week.

12/12/2016 vin/jet airways/20
Trivandrum - bangalore pnr d6f64s for 22nd dec 2016
br...

Want to highlight the service i got in jet airways. Number one there was no vegetarian food and in place we got a paneer sandwich which was not at all fresh. Secondly the platter i got was a incomplete one and while asked for i did not get any response the crew which was highly unexpected. Thirdly the baggage collection area. It almost took more than 20 mins for our baggage to arrive. Jet airways been a brand serves in this manner was not...

I booked my fright for 3 passengers from ibibo app (Jet airways), from mumbai to lucknow (Via delhi).
After we boarded from mumbai, we were informed that our flight from del to lucknow didn't existed.
When i called customer care (Ibibo) they told me that its an issue from jet airways side, they cant do anything in this case, so they told me that they are patching me to jetairways customer support, who also said that we can...

Hi, i was travelling from flight goa to indore on 28th of september 2017 and my baggage didnt arrive. The best part was i was a priority customer hence it was tagged as "priority" it had a lot of stuff along with clothes which has caused me too much hassel in short

The number given by the airline mentioning it is a shift in charge number wasn't answered on numerous attempts thus leaving me in standstill. My work suffered, i...

On 24th september i booked jet airways flight ticket for9th jan from yatra.com, details-
Jet airways - 9w-2474
Airline pnr - xvtpob
Amount charged-8266/-

At the same time when i am just checking the same flight charge in makemytrip, suddenly they debited my money and booked the same flight ticket, but i didnt proceed to payment even not put the opt also (Though being mmt customer my bank details i keep...

Pnr wukbrw i have been requesting to change return booking date from the 4/12/17 to 27/11/17 as we when booked 3 tickets were informed that we can change departure date once for free and the only reason we are wanting to do this is because we have to send a family member to go back with our very old parents who are in their 90s as on arilvel the wheel chair service was very bad and they were left waiting for an hour. I have been speaking...