Jet Airways Complaints & Reviews

I had a flight to singapore today @ 9.35 am. Due to the traffic on the road i got late but was there at the counter 1 hr prior to the flight time to take the boarding pass. But the lady was adamment on not letting me board the flight even after requesting multiple time. I mean are you serious!!!
No sense of consideration, no understanding, just the standard dialogues. She (Roma) made no efforts to understand the gravity and urgency...

Greetings!

I wili jump straight to the point. I/we had a worse air steward experience, in my lifetime, his name was sheran. The most arrogant person anyone can come across. Since the beginning, when travelers asked for blankets, pillow or water, he delayed it by 30 mins and later argues it was 5.

I asked with the air hostess, for a pack of peanuts or crisps, as i did not want to eat dinner at 2:00 am in the...

Sir
I vibhor jain travel with 15 other person from nagpur to delhi on 22 nd sep 2017. Upon arrival at nagpur airport we have been informed that 2 of our luggage didnt board at delhi airport, the airline told us that there was no space in their airline. After that they told us that there was power back in luggage so they didnt load, but that was wrong. Further they didnt have any prove that there was power bank in our luggage. We try...

Today i have a flight at 12:40. But due to huge traffic in silchar i arrived at 12:15 and reported at jet office 12:20. I know it was my fault that i was late. But i have done web check in and also i have only my hand bag with me. So i think you should consider me in such an emergency situation. I can have my security check in within 20 minutes. I have seen many airlines permits people in such an emergency situation. Even some permits before...

I have done one payment for my ticket mumbai to chennai of 13 0ct 2017 pnr (Kjaxmt) but i rec 2 ticket other pnr - erlmsr of which i have notdone paymet
But when i inquired in customercare 2 payment is reflecting as on doing 1st payment failed due to time out
I have done compliant my compliant no[protected] in hdfc
To miss rajni @ 11.50 a, on 22sep

I have rec message of my payment successfully only once...

Hi,

I am very much upset with jet airways as we were not allowed to unboard the plane and we were waiting for half an hour in the flight after it landed at toronto pearson airport due to some medical emergency on board. Me and my mom were traveling from new delhi to regina on 18 september 2017 jet airways 9w 234 and as we have requested for wheelchair for my mom they took so much time at the toronto pearson airport to provide...

Due to father's cardiac arrest, i had to hold back from boarding the jet airways, 9w0907q of 18th september 2017. I reported the matter to the then jet airways reception facilitator, mrs ruchi,
And asked her to help and cancel the ticket. Although, she helped in getting back my luggage after waiting for more than 1 hour till the flight took off, but i was not guided about cancelling the same and was later told to get the cancellation...

I tried to book a ticket on 31/08/2017 while making the payment i choose upi interface for payment, my payment was deducted for ₹ 6207 with the transaction id: axi91100000000094531921505101899947 is successful with the utr number ref:[protected]. Ever after sending many emails never received on [protected]@jetairways.com didn't received any resolution. Its been almost a month now kindly resolve this.

Thanks
Shubhodeep...

Dear jet airways team,

The below transaction for buying a online ticket has gone through with icici bank side, but was timed out in jet aiways "citrus payment solution". See below transaction details from icici bank portal for refund purposes. The entire amount should be refunded to me.

[protected]@icicibank.com

Dear customer,

You have made an online payment of inr 11960.0 with...

Dear sir,

I have travelled from madurai to dammam via delhi on 18th sep-2017. After reaching home i found one of my luggage was damaged inside. Due to that damage i cannot use that product which makes me more trouble here in saudi arabia and almost 5000 rupees lost. Kindly do needful & reimburse for the same. I attached the photo & my e-ticket & boarding passes for your reference...

Dear team,

I was travelling 21/09/2017 mumbai to dehradun. 9w 701 jet airways (Pnr no xiqwqp). I had two luggage bags which were deposited mumbai jet airways counter. When i reached to dehradun airport only one bag was received by us. We approached jet airways counter. They assured us that they will complaint about the at mumbai office. But we have received no complaints no from them....

My daughter booked a ticket for me (Ram narayan nehriya) and my wife, chitra nehriya, for travelling from mumbai to bhopal by 9w 7083 on 22nd september and paid a total of rs 9422. The pnr is dmxqkh.
Because o[censored]ncertain weather, we cancelled the ticket on 20th september.
Easemytrip has sent us a mail informing us that the airlines cancellation charges are rs 7612 and their cancellation charges are rs 500.
Please let...

3 times my flight has been delayes from ahmedabad to bombay and then from bombay to goa.. So much fed up with my first flight experience with jet airways.. Stuck at bombay airport.. Worst experience ever jet airways.. I would give uh 0.5 out of 5. Help me out of here.. Thats better or i would recomend others too about not thinking of jet airways as their airline company...

My bag was torn due to negligence of jetairways and complaint raised with jetairways vide no. Blr9w17212, the bag was taken for repair and used different color and material to repair the bag, the bag is looking bad and not in usable condition. Even after repeated follow ups jet airways is not even bothered to respond.
The worst part is i am being a frequent flyer with jet airways and even after talking to there duty manager who promised...

This is with reference to our luggage lost while travelling from jaipur to delhi. We had hand luggage/baby stroller which we took in flight & was taken by your cabin crew because of less space and they kept it with them.

As this was a hand luggage there was no tag given to us for this luggage.

At the end of journey we asked for the hand luggage & baby stroller from your crew, but as we had baby with us they gave...

I am writing to seek the explanation about a recent extremely frustrating experience i had with jet airways overbooked flight and compensation of 9w2368 on 01 may, 2017. As i have submitted a complaint to the airline. But no response was received in the time the airline informed. I have received redundant postponement, and i might be received repostponement inevitably. So, i would like to submit our complaint details (As follows) to relevant...

Respected sir/madam...
I got a call from the hiresuccess team for the post of admin officer in jet airways...
I attended 3 round of interview and they have taken 2200+6200+13800 i have paid 22000 rs for the sake of training and verification process and please do help me out and i have all the paid proof and call recording of each interview process and i also have his phone number and email address... I have all recording also.....

Dear sir we always use ur airways for flying but today vary bed service and responce in ur counter at ahmedabad bcoz today i fly 9w 411 my e ticket no[protected] me fly bombay regular and my privil no[protected] my fly time 4.20 but i come at airport counter at 3.40 i come at airport countr after ur employe is not chaking me in filght this is not to good vary bed test i vary lots up loss only 3 minit late after 45 chekin time so i vary...

I have travelled on 16-9-17 by jet airways from mumbai to dubai. Flight no 9w 558 (20.45 pm).

I had 3 baggages with me. But at dubai i received only 2 of them.

I am continuously following up customer care of jet airways india office. They are answering it will dispatch at the earliest. This is third day now. I have not received any news about it.

Can you please update me on this at the earliest.br...

Due to cancellation of Jet airways flight 9W - 521 on 29/09/2017 from Jeddah to Mumbai, I approached to my travel agent TAJAWAL, Jeddah office in Saudi Arabia for refund( Tajawal - Booking ID: A[protected] and PNR - BKCTZS).

Travel agent stated:
We regret to inform you that the airline didn't refund your booking as it's used out of sequence, hence we won't be able to refund your booking for the rescheduling of your booking.br...