Claimed

Jet Airways Complaints & Reviews

1.1
Last updated Dec 27, 2023
Complaints 2693
Resolved
582
Unresolved
2111
Quick Links
Statistics
Share
Contacts

File a complaint to Jet Airways

Having problems with Jet Airways?

File a complaint and get it resolved by Jet Airways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Jet Airways
Customer Service Contacts

Jet Airways Phone Numbers

Mobile
+91 22 6121 1000
228
185
+91 808 101 1199
99
94

Jet Airways Website

Jet Airways Head Office Address

Siroya Centre, Sahar Airport Road
Andheri
Mumbai Suburban District
Maharashtra
India
400099

Jet Airways reviews & complaints page 57

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RajeevPisces
from Noida, Uttar Pradesh
Report
Copy

jetprivilege membership account has been permanently suspended

Address:New Delhi, Delhi, 110064

My JetPrivilege account[protected] has been permanently suspended without any communication and without any justification on any non compliance to the Terms & Conditions of JetPrivilege programme.

It has more that 15000 miles. Now i am not even allowed to reclaim my lost miles.

[protected]
JPSC Email
12:31 PM (5 hours ago)

to me
Dear Mr. Sharma,

This...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jvbaid
from Jaipur, Rajasthan
Report
Copy

mother and infant deboarded from flight,

Address:Jaipur, Rajasthan, 302021

Passenger Details:
Natasha Baid (PNR: FJYREB)
Jisha Baid (PNR: FJYREB) Infant

I, Natasha Baid with my 1 year 9 months old daughter, was supposed to travel
6th August from chandigarh to jaipur with your airlines having the flight no 9W 2163
Actual Ticket Attached bought via MakeMyTrip

But due to your unpreparedness and lack of responsibility I was forced out of the airplane with my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MINHAJ M K haju
from Malappuram, Kerala
Report
Copy

cheating for me

Address:679322

I was applied to your company, for the opportunity ' CUSTOMER SERVICE ASSOCIATE ', to a career consultancy service. But, now no response.
I submitted money for police verification and all..

What is this..?

All proofs with receipts an d email have in my hand..

Please contact me,

I hope you, please...

Minhaj - [protected]...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumar SY
from Mumbai, Maharashtra
Report
Copy

jet air loaders cheating the passengers.

Address:400076

My sister took jet air flt on 8th morning from mumbai to chennai. When my sister entered the terminal ii for check in counter, one of your loader of his own put the baggage in the check in conveyor. Since she was having excess baggage, she was asked to pay rs 1500.00. The loader grabbed the money rs 2000/- from my sister and paid to the staff at the counter. After the counter staff collected 1500/- and when he was returning the balance of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonusk4u
from Madhugiri, Karnataka
Report
Copy

international flight

Website:Jetairways.com

Even after boarding on time, 2 older sick passengers missed jet airways flight since they reached the gate a little bit late due to improper advise from the personnel in the airport; but they were not allowed to enter the flight even though they have done boarding on time. Jet airways was not ready even to refund any amount. Later when checked again and again, after several months they told they have refunded the amount to travel agency and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashvin Prajapati
from Ahmedabad, Gujarat
Report
Copy

rude behavior crew member (pnr :nbnz)

Address:380024

Dear sir / madam

We are traveling from jodhpur to mumbai on dated 06.08.17. Suddenly my wife filling weakness and vomiting and going to washroom, then after more then two time she get vomiting and crew member hetal or missel don't perfect name know tell me please give her paper just because flight are landing at mumbai airport.

Then after i told her for deposes paper she tell me this is not my work you can do...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pooja Jain Bansal
from Mumbai, Maharashtra
Report
Copy

missing baggage 9w515237 since 5th july 2017 from delhi to mumbai

I have been facing a problem for more than a month now. One of my baggage went missing when i was travelling back to bombay from delhi on 5th july 2017.

The tag number is 9w515237. Red colour medium size suitcase (Stroller) weighing almost 20 kgs.

Since then i have followed up with the jet team almost everyday through emails and phone calls.

In the middle they sent a similar looking red suitcase...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Eshika Singhal
from Ahmedabad, Gujarat
Report
Copy

misbehaviour of buggy driver at the airport

I have my flight today at 12. (9w 2283) from bombay to indore. I reached bombay airport and asked the authorities how far my gate number as i have a knee injury and requested for wheel chair. They told me it isn't very far so i thought i'll manage. But after security check they told me its very far (86b) so i requested the buggy driver to drop me and he refused to drop me and misbehaved to an extent that made me cry. I kept requesting him...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K imam
from Bengaluru, Karnataka
Report
Copy

check in baggage not received. frustrated with jet airways

Address:Bangalore, Karnataka, 560100

I - khurshid imam - traveled from jeddah [3rd aug 2017, flight no 9w521] – mumbai [flight no 9w397] - bangalore [4th aug 2017] by jet airways.
But – on reaching banaglore – i could not find my check in luggage at bangalore airport. Shocked and surprised, i approached jet airways baggage counter. I was told that i should have taken the check in baggage in mumbai and got it custom cleared in mumbai and then again put into check...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divya00
from Samalkha, Haryana
Report
Copy

received my bags after 2 days as it was misplaced.

Address:Jodhpur, Rajasthan, 342005

Dear sir, mam,

Jet airways misplaced my baggage and i received them two days later in jodhpur my flight details are

Flight. No.9w7067
9w2555 ahemdabad to delhi and delhi to jodhpur pnr ymjarc

I require an applogy letter and compensation for all the inconvenience i faced buying clothes and toiliteries for me and my son.

Id like yo get a call on [protected] or [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anmolkohli
from Hosur, Tamil Nadu
Report
Copy

staff rude behaviour

Address:Bangalore, Karnataka

I arrived at airport and got into jet airways line. There were only 5 people in front of me and it took more than half an hour to reach the counter. I complaint to mr jayant that why is the service so slow. He suddenly became rude and started saying it's my mistake. He then asked me angrily if i had self check in. He sent me to the other queue. Where i had to wait for another half an hour. This was the case with another customer as well....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pratik monpara
from Rajkot, Gujarat
Report
Copy

payment not received for delay in flight of jet airways

Address:Rajkot, Gujarat, 360002
Website:www.jetairways.com/en/US/Home.aspx

I undersign jayantibhai tilala have booked flight ticket for 6 passengers from ahmedabad to srinagar (Jet airways:- ahmedabad to delhi and spice jet:- delhi to srinagar) via makemy trip (Booking id - nf[protected]Invoice no:- nf28355) on dt: 30/12/2016 which is having the break up as per below:-

Sr. No detail of flight pnr ticket no
(As per boarding pass) starting point & time
(As per orirginal schedule) destination...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sarathsadi2534
from Mumbai, Maharashtra
Report
Copy

fake job offer- sarath sasi

Address:Idukki, Kerala, 685509
Website:jet airways

Respected sir/Madam

Am Sarathmon Sasi - MBA from Salem Tamilnadu. 31st July 2017 I got a call from MAKE IN INDIA regarding job in JET AIRWAYS as Air ticketing in Cochin International Airport under guidance of Ms.Priyanka( recruiter). As document process and training they collected. Rs 50400 and through bank from me and sent an offer letter ( attached below ). After payment I got offer letter and informed joining date as 25th...
+12 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
A
Assad Shaikh
from Mumbai, Maharashtra
Report
Copy

missing baggage handling

Website:Jetaiways.com

My case reference number is:[protected]. I have been following up with jet airways since friday last week (27-july). Writing multiple emails and calling the call center like crazy. But i dont get any response at all. Just being told to wait.
Very casual and callous attitude of the jet airways staff.
The call center and missing baggage handling department are not coordinated at all! Extremely frustating experience....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bittu11
from Mumbai, Maharashtra
Report
Copy

transfer amount not received

Address:Mumbai City, Maharashtra, 400081

Hello, sir my name is chetan chandrakant sawant my mobile no is [protected], [protected]
Aneesh kumar i hv got this email from tinesjob.com and apply for the job in airlines they demand 2000 for registration fee nd then telephonic interview after i hv submit 5500 in name of medical insurance.. They don't give me time for inquiry.. I want my refund back.. They will take the money in the name of jet airways then send a call letter protected...
+10 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Jet airways has started charging for each seat on web check in. If i am already playing 10000 for a economy ticket on a route where a ticket is available for[protected] in general, do i not earn the right atleast to web check in and get a seat of choice? They charge for every web checkin and no seats are available on the airport. So the only option for a person is to either sit on the lasg available seat which the last row middle seat or to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:jetairways.com

From,
Roshna abdul shukoor
Doha, qatar
Qatar id # [protected]
Mob: +[protected]

Respected sir,
Sub: mental torture at calicut international airport
I am roshna, a doctor from kannur district of kerala, india. I came to doha on july 28th 2017 through the jet airways flight @ 11.40 pm on july 27th 2017 via the calicut international airport. I was accompanied by my 2 month old infant....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Milan Lunagaria
from Vapi, Gujarat
Report
Copy

service in aircraft, toilets not clean

Address:Vadodara, Gujarat, 390002
Website:Jet airways international flite

I was traveling from bangkok to mumbai. I suffer from worst service
1. After lunch i ask for juice i can't get.

2. Arround half of way i ask for coffee. I also remind 3 time but i can get.

3. Airhostes not answering properly. All together in back side of aircraft and people are waiting for service.

4. Toilets not clean properly very much stinking.

Why should i travel next...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piyush Bhatia_88
from Gurgaon, Haryana
Report
Copy

missing luggage - tag no : 9w025204

I was travelling from delhi to bangalore on sunday, 30th june 2017.
Flight no : 9w 827

At the delhi airport when the boarding just started, i was going through my boarding pass and i saw there was someone elses luggage tag/sticker on my boarding pass.
I don't remember the guy's name on the tag — it started with a k, may be karthik or something.
But the flight details mentioned in the tag were for a flight...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aravindarao
Report
Copy

refund for cancelled flight

Address:22086

I cancelled my booking (Ref zmilxf) for flight from kuwait to mangalore dr 1 june 2017. I did not receive the refund in my credit card account though the advice regarding the refund came soon after the cancellation tranaction. I complained about this a few days earlier and a lady from jet airways called me to confirm and tell me that refund would soon be processed. Could you pls resolve the issue and let me know the progress. Could you give...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy