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Jet Airways Complaints & Reviews

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Last updated Dec 27, 2023
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Jet Airways reviews & complaints page 60

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H
Hamsa Kadur
from Mysore, Karnataka
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Name correction

Address:Bangalore, Karnataka, 560097
Website:Cleartrip

PNR- WNNZGT, tripid - [protected] booked from clear trip.E ticket has misspelled name as "shreedhar" instead of "sreedhar" so to remove letter ' h ' jet airways are not agreeing as it is international flight and telling they may layoff the 63 yrs old passenger in paris aiport bcz of name mismatch.cleartrip people asking to cancel which charges 64, 000 rps which is 90% of ticket amount, and not ready to refund, they also collected 350rps for...
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J
Justin Depaepe
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Damaged surfboards

Address:Mumbai City, Maharashtra, 400 099
Website:www.jetairways.com

On my flight from Port blair andaman to Amsterdam, I arrived with both surfboards heavily damaged ! (broken in half)
I made my claim 2nd of april and since then i mail them every two weeks for more info on my claim. Only response i get is "sincere apologies we have sent your claim to amsterdam airport for an update"
STILL NO NEWS AFTER 3 MONTHS !!! This is unacceptable !!!...
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Went to drop of Family members travelling on a flight from LHR to BOM and a rep Rob was so rude, that words fail me. He used offensive language, abusive and racial words too. This is not something which is expected from even other passengers let alone the station representatives. this was extremely upsetting and family members where travelling due to a death back home and this behaviour from Rob was not welcomed at all. He should be removed...
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A
alkhaduddin
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My bank details

Address:500058
Website:[email protected]

BANK NAME : STATE BANK OF INDIA
A/C NAME:MOHAMMED ALKHADUDDIN
A/C NO, [protected]
IFSC CODE:SBIN 0003026

please jet airways my amount are refund to be me right now because my college admission fees please try to understood my problem

my contact number no, [protected]

please help me jet airways...
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babysnake
from Kolkata, West Bengal
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Denied boarding pass in spite of having valid ticket and on time

Address:Kolkata, West Bengal, 700040
Website:JETAIRWAYS.COM

My son fm mitrabha guha is a chess player of repute. He has visited as many as 16 countries playing for india in chess. He is currently the reigning sub junior national chess champion and former asian chess champion.

He was scheduled to represent india in the commonwealth chess championship 2017 to be held in new delhi from 3rd july 2017 (9.30 am). We booked a jet airways flight no.7314 from kolkata to delhi 6.30 flight on...
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Dear sir,
I travelled to cochin from london on 14/06/2017 at 9.30 am flight number 9w 119. I collected my luggage from mumbai and i checked in but when i reached cochin on 15th june at 8.15 am flight number 9w 436, unfortunately i missed my luggage with contents of expensive new cloths. At the airport i complained and one member of staff reassured me within 24 hours i will get my luggage back. Till today i haven't received my luggage....
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N
Noble Joseph
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Unacceptable delay

My name is Noble Elsamma Joseph .I booked a Jet airways to travel from Cochin to Delhi and Delhi to London on 30/06/2017 at 6.45 am, flight number 9W 911 Reservation number L266Z8..I travelled with my mother in law and she is 71years old, she was very tired in the airport. .Flight number 9W911 is delayed for more than 4 hours due to that I missed my connection flight The jet airways offered me another flight on 01/07/2017 at 13.30.I appreciated...
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C
Chhavy
from Sonipat, Haryana
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Unethical behaviour of crew and meal not provided

Address:Sonipat, Haryana, 131001
Website:www.jetairways.com

I booked two tickets from Delhi to Bombay. PNR: NMTFAH on June29, 2017 from Indira Gandhi International Airport, terminal 3. As per policies, airlines are bound to provide us meal but the crew/air hostess came up with the excuse that they are running short of VEG meal, so denied to provide anything.
Also, A box of veg meal fell abruptly on the floor because of chaos that ran for this reason among crew and that same food(fell on floor)...
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B
Binay Kumar Swain
from Mumbai, Maharashtra
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Delay in flight and charge of extra money for baggage

Address:Mumbai City, Maharashtra, 380015
Website:www.jetairways.com

I am writing this with regard to the delay of my flight from delhi to guwahati. It's extremely unfair to me that i suffered mental agony for the delay that was caused at delhi. I binay kumar swain, an army personnel was travelling from ahmedabad to guwahati today morning in the flight 9w 7067. I faced lots of problems from the time of baggage check-in. I would elaborate my sufferings below:
1. At baggage check-in i was asked to pay...
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M
mohammadirshadali
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9w524 flight

Address:452016

1. No sufficient space in flight to keep cabin hand baggage. Seems flight is too small and hardly fit for international travel.
2. Air-condition was pathetic and seems not working at all, i requested airhostess but she least bothered about request, finally after 1:30 hours i called supervisor to explain the situation but she hardly convinced and argued a lot, after a long argument she finally went to captain with the complaint. Somehow...
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K
Kirtan Mehta
from Bengaluru, Karnataka
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Mishandling of ticket booking

Address:Mumbai City, Maharashtra, 560071
Website:www.jetairways.com

I like to complain about bad services of Jet Airways ticketing department[protected] on resolving a system issue. We were made to spend 12 hours of our time on phone to get this issue resolved and asked to talk to partner airlines directly to help Jet resolve the issue rather than taking ownership of an issue for the ticket issued by Jet. We are still unable to web check in and left in despair for last minute seat availability.
br...
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S
Sudhir Akkatangerhal
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Itinerary for pnr number dkcron

Address:22798

My name is sudhir akkatangerhal. My jet privilege number is[protected]. I have been trying to book a flight ticket online through jet airways website but could not succeed. I have already made payments 2 times for booking and the i ternary not confirmed yet.

Names of passengers as in booking: sudhir akkatangerhal, kavita sudhir akkatangerhal, veeral sudhir akkatangerhal, vritika sudhir akkatangerhal
Airways: jet airwaysbr...
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A
Aravind Anchalia
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Checked in baggage items stolen

Address:Mumbai City, Maharashtra
Website:www.jetairways.com/en/DE/Home.aspx

I was travelling from dusseldorf - bom via paris .
The depature date from dusseldorf :- 30/4/17, 9:30 (ect) and i arrived mumbai on 30/4/17 around midnight (isd) .

I was told at the mumbai airport that my lagguage has not arrived and it would be delivered to my surat address the next day ...
I filled the required form and gone through the entire process of custom decleration and other procedure .
I received...
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P
Protima Guha Das
from Kolkata, West Bengal
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Highly unacceptable behavior of JET AIRWAYS representatives- drastic consequence

Address:Kolkata, West Bengal, 700127
Website:n/a

I am writing on behalf of my husband Prithu Das. He was supposed to board on Jet airways flight (9W7143), ticket number[protected] and reach Delhi (DEL) for an important meeting. The PNR number is- XHVHAF. He reached Kolkata airport (CCU) on time and did all formalities such as security check-in etc. But, suddenly when he was going to board the flight, one of the representatives from Jet airways said, he won’t be allowed to board on...
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O
Operation RS
from Indore, Madhya Pradesh
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Delay

Address:Indore, Madhya Pradesh, 452002
Website:jet airways

I had booked return ticket for indore-mumbai-indore sector for travelling on 20th june & return on 22nd june with my wife.

As you are aware that return flight 9w7103 to be departed from mumbai at 1855hrs. & later on delayed-delayed due to late arrival or technical problems, then boarding/re-boarding/boarding was done & finally flight left mumbai only at 2300 hrs. Which means a delay of appox. 4 hrs. & b/w this time no water...
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C
CA Shashi Biswas
from Ahmedabad, Gujarat
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Loss of article from baggage

Address:Kanpur, Uttar Pradesh, 208002

I have through mail written under baggage services but did not got any help.

Please help me out.

Dear sir,
With great regret and heavy heart i have to inform you that one valuable item has been stolen from my checked luggage during travelling from lucknow to ahmedabad via delhi.

I was travelling by jet airways flight no 9w856 and 9w2690 on 23rd june 2017 from Lucknow to ahmedabad via delhi...
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N
nisha38
from Jaipur, Rajasthan
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Refundable amount

Address:302001
Website:www.jetairways.com

I booked delhi to manglore flight (3 july 2017) on 15 june 2017 and also return flight manglore to mumbai then mumbai to jaipur (5 july 2017). For some reason i am unable to go, for that i cancelled my ticket on 23 june 2017. My ticket cost was worth of 41, 983 and they refund only 4, 056. When i went for cancellation they did not inform me about their refund policy. I can't afford such a loss of 37, 927. Please help me...
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R
rohit925390
from Raha, Assam
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Harassment by jet airways

Address:Mumbai City, Maharashtra
Website:www.jetairways.com

Hi sir,
This is regarding harassment of a passenger by jet airways flight... I had booked a flight from kolkata to bagdogra on 20th june. I reached the airport on time. Since there is an unrest condition persisting in north east including bagdogra i decided not to board the flight because it could be life threatening.
Even airlines are aware of the situation in the north east. Now when i asked for the complete refund they...
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N
Nupur Chakraborty
from Bengaluru, Karnataka
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Flight missed for negligence of crew member.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Www.jetairways.com

I was supposed to travel in jet airways flight pnr vthxmi on 23rd june 2017. I reached to airport and standing in the queue for 1 hr. The lady in the counter was fighting with a group of ppl who were carrying extra luggage and that delayed the whole system. Now when i saw its 45 mnts left for the flight departure i hurried up and asked for my boarding pass. The lady in the counter informed booking had been closed and more than 10 passengers...
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S
Surendra P. Tiwari
from Delhi, Delhi
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Missing baggage report no doh9w11888

Address:New Delhi, Delhi, 121001
Website:www.jetairways.com

I traveled delhi to doha in business class on 29 april 2017 by jet airways flight no. 9w 554.
On reaching doha, i observed that my baggage bearing tag no. 9w096087 did not arrive.
I lodged the report to baggage service in doha vide report no. Doh9w11888.
It is now 55 days, i'm yet to get any clue about the bag.
There is no compensation or communication by the airline. They are not even replying to my mails also....
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