Jet Airways Complaints & Reviews

Jet airways staff miss-guided us at new delhi express metro employee name ms: farha at new delhi express metro responded very rudely, as the staff is lazy and not willing to do andy work, and when i asked to give me in written about the policy she did not give that, i have never seen such pathetic behavoiur by any airline staff, even the rest of the staff were not willing to listen even they were very rude, and said “do wat ever you can...

Date; 28th july, 2017 - kempegowda airport - bangalore - bangaluru to coimbatore - 9w 2649 -

Was belittled during boarding when the jet airways staff snatched the boarding pass and manually stroke 1a and wrote 19a with no reason.. No sorry.. And no explanation at all.. Humiliating experience.. Require compensation from jet airways for the same.....

Hi, we have a tour from one of the agent. He has taken money from us showed us hotel booking and airline tickets but both were faque. Now he is not returning our money. Pleae help. I visited jetairways office, they said ur ticket booked through makemytrip.com i went to makemytrip local office they said this is online booking we cannot help. Ultimately
No one is listening to me!!!

Now i am left with one day only to travel....

Dear sir, i traveled july 25th on 12.00 from dubai to colombo in the flights of 9w 541 and 9w 252, due to power banks in my baggage they want my baggage to be on hold in order to remove those power banks and send it in very next flight to colombo, for this action one jet airways representative came to me while i was on boarding took my sign to a form that has mentioned they informed me that matter. However until today 29nth, july, my baggage...

I was flying on 9w 348 to hyderabad today morning 3.00am. My pnr nosqjuua. My baggage has been damaged. Spoke to the airport authorities n they hv asked me to complain online. 2 of my bags have been damaged in spite of having a fragile tag on them. I bag the wheels r broken n in the other the handles. It jus shows how highly irresponsible the staff is. Plz do the needful as soon as possible....

I booked flight from hongkong to vadodara on dated 24th july-2017 with help of agent iata. The travelling date is 23rd september 2017. I want to change source from shanghai instead hongkong. Agent replied i should cancel flight and will not get only 1000 rmb (About 10000 inr). When i asked more details he reply to contact jet airways. I called jet airways they said they cant comment and cant share ticket policy with me. I given email to reservation...

Jet airways senior manager. My concern is for recent incident that has happen ok 27th july 2017 at mumbai airport me and my friend we just go to buy ticket from jet airways ticket counter at the time of buying ticket my friend she told her have to buy ticket for me even i hold my i'd card in hand and the jet airways mam she my name and then she ask my last name. Then my friend she just give her credit card for payment. She pay want to pay...

I would like to file a complaint regarding jetairways's online check-in.
I have been in canada on holidays for three weeks now but on my way there i wasn't able to check in online which cost me a lot of stress, and knowing what traveling such a far distance is like, you should know that that on its own is already very stressful.
Meanwhile, i am leaving tomorrow to go back home and unfortunately not able to check in again....

My family traveled from dammam to kozhikode on 24 july 2017. We didn't get one of my baggagge. She made a complaint in calicut airport and i checked here dammam airport also. But until now i didn't get any correct reply from your side. When i call to jet airways, they replied to me they will call. I think there is o any action from your side. I need my baggage immediately. Baggage details are
Tag no : 9w902389
Passenger name:...

Hi team,

I have booked jet airways and i have checked on website that pets are allowed.

http://www.pettravel.com/airline_pet_rules/JetAirways.cfm

But later i came to know its not.
False commitments are done on website and they are fooling customers.

I got only 400 rs refund from 3747, i want full refund as this is not my fault.

Website should be updated properly,...

I was supposed to travel to dubai with my husband and daughter on 25th june at around 11am in the morning but in the mid night i get a call from my mother that my dad has collapsed and we're taking him to the hospital.. After talking to my mom i could not travel to dubai as i had rushed to my mothers place in. Punjab... We kept dad for 2 days in hospital on ventilator and he expired on 28th june... Now when our agent is telling sales team...

My iphone 6s plus fell under the business class seat when flight went thru turbulence. On searching for it, it was untraceable and cabin crew said that business class seats are cannot be opened easily and hence they would get the flight searched later on. Now after following the case since 10 days, i get get a reply that it's not the airlines responsibility if the phone is missing. Had i been told this then i wouldn't have got off the flight...

Date:22.07.2017, time:16:30, domestic airport lucknow, filight 9w2638
Passenger: mr. Ram bhavan was traveling to muscat from lucknow (9w2638) via delhi (W598)

Passenger reported @ 14:30 hrs. Lucknow airport jetairways counter to board for delhi but jet staff denied to board stating counter closed (Flight time was 17:20 and passenger reported 16:30, 50 min before as it was domestic flight). As we were trying to convince,...

My booking reference is ynzksi and my eticket is[protected]. My name is jose mathew. I booked this ticket for august 1st 2017 from bom and returning back on august 16th from trv.
When i booked the ticket, i was not given any choice to select or unselect jetprotect travel insurance inr 199. However this got charged without my knowledge. I am travelling from usa and i am really disappointed that this got charged without my knowledge...

Firstly i found an advertisement in shine.com regarding job vacancy for ground staff. I applied for the job, next day i got a call from recruiter he told me to deposit cash for registration which i did... After they asked me for money manier times telling for (Air tickets, for hr, for bond letter etc) in total i paid 150000 for the recruiter... And he told me i have to receive some courier from the company and made me wait for 2 to 3 days......

Delay in flight timing is understandable, but it has to be intimated in time, my flight to chennai from mumbai on 22july 2017 9w 0467 from mumbai to chennai, delayed but no intimation till i write this mail, estimated is 20.05 and previous departure time is 07.15, till now no intimation about further delay, are you serving customers properly.
Communication is most important, no one communicated till now.

Murali krishnan...

I made a booking ref: ahhfnw. On 13th july 20178 for flight from hyd-dmm travel date 21, sep 2017 on jet airways.

I tried making the cancellation to the booking ahhfnw on 14th july within 24hrs time of booking, but to my utter dismay the cancellation request was not accepted and i was getting redirected to the home page of the airline repeatedly.

As per the zero charge cancellation policy within 24 hours the...

Hamne last time 17 july ko travel kiya that, lekin aapki. Flite me nahi pura breakfast mila na seat. Aur saman bhi bhiga huva mila. Kuch thode kaam ke kagas ko bhi bhigo diya. Or nahi ek bhi flite me lcd screen tha. Mere. Sare mitro ne aapki flite me kabhi bhi na bethne ka diside kiya. Mere bag ka belt bhi tod diya. Flite lat hone ke bad bhi facility???
Mene air mere. Group valo ne sasti flite chod ke aapki flite book ki taki safe...

I had my flight on 7th july 2017 with jet airways from amd to ded n return ded to amd on 12th july 2017. But due medical emergency of my father i couldn't travel on schedule dates. I twice wrote to jet airways about helping me with refund on medical emergency. They denied saying father is not an immediate family. How can a mother n father not be an immediate family? How can one travel i[censored]r parent being senior citizen n is bed ridden for...

Hello sir, my jetairways pnr number is enaqcr referring to the flight sector from imphal to guwahati which was cancelled by airlines on the 22nd of june 2017 and my journey date was on 23rd of june 2017. I'm really not happy with the cancellation since i was only notified in the evening at 6:47 pm but i still have my flight from guwahati to new delhi on 23rd of june itself. Which i have to manage it taking a different flight immediately spoke...