Jet Airways Complaints & Reviews

To whomsoever it may concern,

I posted on your social media and definitely there has been no response from you guys about the incident and the trouble i had to go through.... Now that i have settled in and have enough time to list down my horrific experience i have had with you guys..

I booked a return flight from dubai to mumbai - outward flight 9th may and returning fight on 14th may. I have always been someone...

Myself abdul qadirkhan flight number jet 374 from mumbai to lucknow.9th may but i didn't receive my luggage in lucknow. I attached the complaint andreciept which i record and also attached the document in the email. More than10 times i complaint but still no results.
Plzsortout the problem problem will go to consumer court for this.
This is final from my disregarding my baggagelost issue....

Dear concerned,.

I am writing this mail to complain regarding my recent experience with jet airways. I hold a privilege account and was trying to redeem my miles for a booking with a partner airline. I have waited for 12 days with no proper revert on my query. I called the help line to make a payment for my flight booking and i was told that i would receive a call back to make my payment.
I did not receive any response...

I have booked in jet airways flight number 9w 2727 from chennai to madurai, on 05/06/2017, my pnr number is hpedkh
On 0506/2017, for departure time 09.35 am, i reached at 9.00 am due to heavy traffic. I rushed for chekin but jet staff asked me to go for scanning of bags and when i told my flight number, they told still time is there and i can scan the bags.
Within 5 - 10 minutes after scanning, when i reached the checkin counter,...

People sitting at d check in centre are useless employees who don't have manners to talk and guide d passengers.. Such a bad experience. Nd dis is not just us bt so many others who missed their flights. No body gave correct response so as to what is to be done just made us run from one counter to another which wasted our time. After standing in a long queue we were told to move to another and same kept happening. Never had such a bad experience....

Dear team,

I have experienced worst service with jet airways for my recent travel. Not only discomfort, financial loss, we also felt humiliated and disrespected while traveling on a special event called honeymoon (Me and my wife had traveled through jet multiple times in past and hence we paid more than what your competitor was charging)
1- we booked online flights for jet airways no where in our pnr it was not mentioned...

Sir/Madam
I booked a ticket on Jet Airways flight 9W7012 using PAYTM. The flight was on 1st June 2017 from Chennai to Mumbai (Pnr no.-WCCUIA) scheduled to depart at 2:30 am. Due to heavy traffic I could not board the flight.
As I reached the airport at 2 am I could not board the flight and missed the chance to go to Mumbai. Sir/Madam, I would like you to refund the amount which you feel suitable.
Thank you
Kartikey...

Myself Ahemerkhan Pathan and I am a regular traveller in Jet airways. Last time I travelled from Mumbai to Dammam on 01/05/2017. ZKDPTX is my PNR no. After reaching dammam I came to know that my luggage has not been arrived in the same flight and after contacting the airport authority they took my details and promised me to deliver my luggage as soon as possible.After 22 days I got a message that my luggage has been hold because they found...

Hi,
My parents travelled on 1st June to Amsterdam from Mumbai in Jet Airways.
Starting from the airport, the person at the check in counter says they are not able to find their tickets. After an hour of discussion and calls made they say yes we found your tickets.
This is really annoying that you guys are making senior citizens stand for more than an hour at the counter just to see if they have the tickets or not. Also...

We booking extra legroom seat by paying 55$ aud and when we checked in they assigned a different seat. When called thecustomer service, we were told it has been allocated to someone else.

What is the point of booking the seat by paying? How can this happen?

I wanted this seat for my pregnant wife. We check day before the travel and the seat was still assigned to us. It seems like jet airways sold the seat overnight...

Dear Concerned,
I had booked two tickets through Paytm for a Jet Airways flight. I was actually suppose to travel from Kolkata (CCU) airport to Bagdogra (IXB) airport but I made a mistake and booked the tickets from Bagdogra to Kolkata instead of Kolkata to Bagdogra. In this regard, I did contact the customer care number of Jetairways airlines for the modification of the route of my ticket as it has not been 24 hours since I booked...

RE:'ReferenceID=[protected]' Complaint on Baggage Lost and Wrong information provided to us
P

PADMA
Wed 5/31/2017 2:54 PM
To:
[protected]@jetairways.com;
This is further to my email regarding lost baggage claim.

I am yet to get any confirmation regarding my missing baggage.

There is a lot of important documents and medicines kept in the baggage.

This...

I recently tried to web check in but my seats were pre allocated and when I tried changing my seats were pre occupied.
I web checked in at 24 hrs exact before departure and wasn't able to get my seat according to my Choice I contacted the service centre and they don't have any answers except it's computer generated or it's a coincidence I've three different PNR two were allocated seats and others weren't how is this possible even...

I arrived at amrit as airport this morning on time, and realised that my son had not loaded a piece of hand luggage which would not have been a issue, but contailed my passport

Upon contacting jet regarding rebooking another date they have very high charges,,, first they advised me that thaeee was a no show charge when i fact i had contacted them and they told me that they were cancelling my ticket and i could rebook in 24...

I have booked my ticket from Aizawl to Delhi and my money has been deducted from by bank account but my ticket is not booked. Please request refund amount at the earliest.
Amount deducted by debit card under Transaction ID
OTHPG[protected]Airlines_Billdesk Mumbai dated 22 March 2017.
Name - Surinder Singh
Amount - Rs. 12314/-
Email ID - [protected]@gmail.com...

Hi
I am krishna from 9 kumquat way Glenwood sydney Australia.
5th of may 2017 my mom dad Jagannath singh and Shanti devi was traveling sydney to new delhi via bangkok.
in sydney Quantas airline they dnt notified me your baggage was excess.but our baggage was not overweight, we request handbag put in luggage because of my mom and dad is oldage.then Quantas told me ok no any problem.
arter that when my parents reached...

I l a p flight Kochi to indore for 13th of june 2017. It is two different flights one Kochi to mumbai and other mumbai to indore. Due to sinecreasons I won't be able to travel Kochi to mumbai. But I want to take the mumbai to indore flight. Which they say is against their policy. I don't understand what stops me from taking the mumbai to indore flight if I have paid for it. I have attached the screen shot of tickets here. It clearly shows...

Sir i wanted to cancel the booking done with jet airways through mmt... I called the customer care hell loads of time jet airways people say i[censored] cancel the tickets you need to talk to mmt for the refund and the mmt people says you need to talk to jet airways people... We cant help you with this.. And my booking is refundable so this is like fooling the customers... I mean u can charge the pe laity.. But you need to refund the amount... This...

I have filed a complaint on 11.05.17 at 2.55 p.m. in connection with the refund against cancellation of tickets from Delhi to Mumbai & back, booked vide PNR No. TXKVAK. The complaint has been assigned No. 1566795. But till date no action has been taken on my complaint.

Once again I am submitted my complaint for redressal.

I have book 6 Jet Airways tickets online from Delhi to Mumbai and back on 10.05.17 at 4.25...

For booking enquiry no person not available in jet airways counter in rajamandry airport. I am waiting from 1 hour. Niw 2:30 pm 26th april 2017 still i am waiting infront of jetairways counter. Complete empty room. No people nothing. No people in counter. I don't want to book any ticket from jetair in future. I really feel very bad.

Very very bad...