Jet Airways Complaints & Reviews

Dear sir,
Before typing this mail, i have approached to the concerned companies viz jet airways and makemytrip.com. They have not even listen to me. The fact is that i booked a ticket from new delhi to nepal (Kathmandu). Pnr number is rbdtk for 3 pessangers on 25th may to be travelled today i. E o 26th may 2017. The flight no is 9w-264. Immediately, after booking the ticket i confirmed everything about the travel. Today morning when...

On 28th of April I made a reservation using my mobile app for a ticket from Mumbai to Bangkok return. I was sent two pnr and was debited twice to my ICICI account. The same day morning I called Jet Customer Service who promised a full refund in 5 to 7 business days. It is close to a month and I have not received the payment. I keep asking them for the transaction details of this refund but none seem to be forthcoming. They tell me that I...

Hi,

I am a jet privilege member. Someone has fraudlantly redeemed 20, 000 points from my account with jet airways not checking the authenticity of the same.

First, all of my details associated with the account were incorrect except for mobile number. I realised that one day when i was travelling and the counter person told me i was upgraded a tier. That time i realised that i hadnt recevied any intimation from...

I was traveling with my infant on 9w627 goa to mumbai (Pnr pxqsun) on 24th may 2017. As my daughter was very uncomfortable during the landing the concerned cabin crew instead for helping was talking very rudely and arrogantly with me. I'm not very sure of her name (Monika) but she was tall, fair and was sitting on the emergency exist seat during the takeoff and landing. She was very much interested in talking to a pax who was an ex staff...

I had booked one way flight ticket from Vadodara - Mumbai - Muscat through Jet airways. Refer the flight details velow:
Booking No. BZQPVP

Passenger Name
Mrs Nafisabanu J Sanchawala
Mr Aadilmehdi J Sanchawala

24 May 2017 16:10 hrs Vadodara (BDQ) Mumbai (BOM) 9W 461 Jet Airways
24 May 2017 22:10 hrs Mumbai (BOM) Muscat (MCT) 9W 540 Jet Airways

My wife and son reached...

I have travelled from hyderabad to kuwait via mumbai on 17.05.2017. The baggage was booked up to kuwait from hyderabad, which didn’t turn up at airport after landing. I have immediately informed the national aviation services and booked a complaint for the same. The baggage was found on 19.05.17, which was handed over to me around 12 noon on 19.05.17 and for delivery they have claimed kwd 12.000. Since i was having some very important documents...

Sir as i was available in the flight no 9w-2374 which was scheduled from (Goa-mumbai-delhi-jodhpur) has been crashed on 27th of december 2016. Which company told us that they will provide full refund and a return journey as a goodwill gesture. Its been 5 month i haven't got my full refund. They are saying you'll get only refund which you were not able to travel which was only goa mumbai. Full ticket amount was 8870/- inclusive taxes and now...

On 4th march 2017, we had flight from bangalore to lucknow. We were group of 10 people. We were one hour early, still they did not give us boarding pass. Other airlines were giving. When asking, they said jet airways cannot give. There were printing. Computer is blocked etc.

My sister's marriage was on next day. She started crying when they said they cannot issue boarding pass nor they can adjust to other flights. Later...

I am currently a very harassed so called "jet privilege" member.

I was to travel by flight 9w 304 from delhi to mumbai with my daughter on 19th may 2017 at 10:45 pm. She was travelling from chandigarh to delhi on a spice jet flight. However her flight which should have landed at 8:15 pm scheduled time, landed at 10:30pm. I had got to know about the delay since 7:30 pm - and from then on started my ordeal with jet.
br...

I booked ticket for single lady (my sister in law): Mumbai to Guwahati and there is one stop at Kolkatta. From Jetairways side there is re-scheduled in flight timing. When reached to kolkatta your Jetairways representive forced her to pay additional INR. 2000 for next re-scheduled flight. Why you to took additional for re-scheduled flight.
I want proper solution for this. And take nessesary action on this. Why Jetairways representive...

This is very ridiculous at part of jet airways being such well known airways from last two month i am just mailing and spending half an hour on phone for my refund. Daily i cant spend time from my troutine.

Passenger name - ms shilpi malhotra 9w[protected]

1) ticket no[protected] dated 17 mar 2017 mumbai - delhi flight no 9w 357

2) ticket no[protected] dated 21 mar 2017 delhi (Del)...

To
The Manager
Jet Airways
Reservation Team/ Escalation Team/ Grievance Team

E-Ticket Number :[protected] Mr Parthasarathy - CCU - MAA
E-Ticket Number :[protected] Mrs Marina Sasirekha - CCU - MAA
E-Ticket Number :[protected] Mstr Akhil Parthasarathy - CCU - MAA
E-Ticket Number :[protected] Ms Sana Parthasarathy - CCU - MAA

With ref to the above E-Ticket...

I have got a very bad experience with Jet Airways during my ticket booking from Lucknow to Mumbai on 19/5/2017. As I had called to jet airways customer care for online booking on 18/5/2017. One agent named Upendra told me that charges for Lucknow to mumbai would be Rs. 7972/- on his confirmation and one several cross check when he said the amount is same for Lucknow to mumbai then I booked one ticket through credit card but he booked my ticket...

My brother travel from HYDERABAD TO SAT (USA)
One of my bag is missing 10 days back
I called lot of times to customer care they are not responded properly. We did not expected
one time I called to customer care they told bag in still in Hyderabad and again they told bag is not fond which one is true.

It is not good. How many day need to find bag is available or not
what doing the Airport Team we...

I could not board the Jet Airways flight on April 30. I am entitled to some refund, but unable to find out how to claim it. There is no number available to make the enquiry. Since my credit card was replaced after I booked the ticket, Jet Airways wants proof of replacement to make the refund. But I am unable to contact their office to make the refund claim....

Delhi airport terminal three has got only 1 staff active on 16/05/2017 where people are waiting in a que for an hour, I'm not worried about myself as I'm in the early 20 but what about the people aged more than 60 are waiting for their turn to get there luggage checked in, and making run them long way to the gate number 50+, so my request to you is please take an action or else this notice will be taken to the consumer helpline members. So...

Today on 16/05/2016, I tried to generate travelling certificate in respect of my wife M/s. Arya Singh who performed journey from Bangalore to Patna on 23 August 2016 via Jet Airways Flight no 9W824 fro Bangalore to Delhi and Flight no. 9W727 from New Delhi to Patna having PNR no. AUFKLZ. However an amount of Rs. 265/- was debited from my account without providing any travelling Certificate. Hence, I request you to kindly refund my amount...

I have booked air ticket from delhi to guwahati of 26.04.2017 with the booking reference (PNR) ERUYOJ. I have cancelled this ticket well in advance (more than 15 days in advance of the travelling date).
There was no information on the cancellation amount at the time of cancellatoion.
At the time of cancellation, I was informed that your refund request is noted and the amount will be refunded in your account.
later on,...

Regarding flight no-s2 4714 from bagdogra to kolkata on 13.05.2017. That the said flight was preponed to 12.40 hrs from its scheduled departure of 13.00 hrs. No information regarding preponement has been sent to us. We have reached the bagdogra airport at 12.10pm and contacted the jet staffs. But it is regret to mention here that they did not cooperate us despite of our web check in boarding pass. Even they did not listen to our problems....

Me, Vasant Jambavdekar had booked myself for Ahmedabad - Mumbai Sector for 9W 406 dated 15th May, 2017. I had done web check in and reported to departure lounge on the ground floor of ahmedabad airport at 6.00 pm for a flight with scheduled departure time of 7.25 pm. On the flight information screen the status was shown as "security check" with ETD of 7.35 pm and with terminal gate no. as blank. I waited till 7.35 pm, even at that time the...