Jet Airways Complaints & Reviews

I had booked 2 Mumbai Indore Jet Airways tickets on 18th December 2016 using my Debit card online from Jet Airways Website with PNR no XKFADF and ticket no[protected] &[protected] . Total amount of Rs 15, 108 was debited on 18th Dec 2016 which is reflecting in my bank statement.For reasons personal I cancelled above tickets on 5th Jan 2017 from Jet Airways website for which I had received acknowledgement via Email from Jet Airways....

I traveled from Delhi to Pune in flight 9W 365 yesterday morning (8:30 am, 13th Feb, 2017). My PNR booking reference number is NZSSTO.
I feel pathetic to inform that I received my checked in SWISS BAG in an extremely deplorable condition. The trolley handle casing is completely broken as a result of which the retractable handle has got separated from the bag. The surrounding plastic casing is broken. The fabric of my bag near the handle...

Ticket was booked erroneously in my maiden name. I approached to call center of travel booking agent as well as jet airways. However, i am not able to know the process of name change. I am advised to cancel the ticket and book new ticket. It is very genuine case and person is same for whom the ticket is booked and the person who is going to travel. I have sufficient documents to prove the maiden name and changed name after marriage. E. G...

This is the 4th complaint i am making and noone from jet airways responds so m posting here as well

Dear sir
My name is abhishek biyani. Ffp no is[protected]
I booked a ticket from my mobile app mumbai-colombo-mumbai pnr no. Is dfnbtq. While booking on the app i chose flex and classic because it shwed 35kgs baggage allowance. Am so surprised that the ticket copy now says only 30 kgs. I called the helpline no and...

I happened to learn recently in dec 2016 that jet privilege has revoked my jp membership (Details shared with jet) sometime after may 2016 - that was the time i flew to srinagar with my family and would have probably earned a few jet miles for future redemption.

And i came to know that jet just cancelled my jp membership revoking all accrued jp miles. Unilaterally, without prior notification, and with no reason that they can...

I booked 2 tickets of Jet Airways from New Delhi to Goa via Mumbai, journey date 14.02.2017 through PAYTM. Flight time from New Delhi was 2:00 PM . I reached to check-in counter at 1:30. They refused to allow me to check-in and said flight has been closed before one hour and send me to reservation counter. On reservation counter they told me to take another flight for Rs. 22000/- from New Delhi to Goa. When I asked for my refund of previous...

Jet airways charged me two times for the same booking from bangaluru to delhi...One at the time of making e-ticket and another o0n the airport, , ,
When I checked into the jetair counter then they said I have no sit for this booking and i have to pay extra amount for next flight...

Aise kaise karsaktaa he madarchod jetairways ?

I have all the evidences to go against of jetairways...

Please...

I booked a ticket online (Booking reference IEPOWT) in Jet Airways Flight 9W 571 scheduled to depart Kuwait at 9-55 PM on 19 Jan, 2017. The short travel duration of only 2 days via Mumbai to Kolkata was intended to attend a wedding ceremony in the evening of 20 Jan at my native place about 270KM from Kolkata Airport requiring train/road journey. Accordingly, I made all arrangements such as onward train booking from Kolkata and other plans...

I had travelled in shafjah - kochin flight on 27th of jan 2017. When i reach the checkin counter, then only i come yo know that the luggage allowance is just 15 kg. Even the luggage allowance is not mentioned in the ticket as well. They demanded me to pay AED 1300 as excess luggage payment.
When i reached kochi i sent an email to there customer service snd they replied to me to send the e ticket print out.

For the last...

I had booked my flight from lucknow to jodhpur on 10th feb 2017. the flight from lko to delhi was delayed due to congestion on airport and the flight from delhi to jodhpur took off on its scheduled time .Thus, though we had boarding paases, we could not board the flight. When the authorities were contacted, the staff at the domestic transfers was least interested in helping us. Since there was no flight available on that day to jodhpur, she...

Two of my employees were barred from flying from Delhi to Skb in spite of having the boarding passes. It was done intentionally willfully and were racially discriminated. Jetairways refuses to answer back even worse lies on their email. I have contacted them repeatedly. They blame ALO. The person they refer to there doesn't even exist. I can give u complete details but the last time I did on this website ref 1486972 no one got back to me....

Hi, i am waiting for my sister and the flight is delayed for 3+ hours.but still your jet airways page shows it is arrived.you were trying to fool the people around the world?? This is really bad.show some figure please.i domt know the actual reason for the delay, wheather is genuine or not, please convey proper information in your page.please...its a request
Thank you...

I took the flight from dubai to mangalore on 9 feb 2017 (Flight no.9W531).In mangalore it took me almost 1 n half hour to receive my luggage.After sometime I found that my IPAD was missing from my luggage.I request you to take strict actions against this and check the cctv footage.I suspect that it was stolen after scanning of my luggage And I want an answer as to why it took 1 n half hour to receive the luggage.I want your reply as soon...

I lost my luggage in manglore airport on 1/2/2017 and bad behave from the airport staf[censored]ntill now there is no information many times i call to jet airways office in manglore airport toda went to manglore airport jet airways office they told me thay cannot do anything for this complaint my bording pass and my passport copy in the jet airways office...

I want to file complaint against that counter staff of flight number 9w-7067(Ahmedabad To Delhi)PNR is DLXXXH, she didn't allowed me to check in. I came 40 minutes before departure time still she stoped me.I have emergency to go to Delhi
She was making stories that you are late.It is your problem.you should reach before 45 minutes.
They werw giving reasons go here go there, meet supervisor. Really feel shame. Very bad service...

I am really disappointed with jetairways. My friend booked ticket for me from makemytrip but god knows what happened at the time of booking the traveller name was my friend's name instead of mine. I called makemytrip to change the name but they told me to contact jetairways (since the carrier was jetairways). I called but they refused to do so and said it doesnot come under their policy. What the hell can't you change the name??? Whats the...

While flying back from Paris to Pune, on 28th Jan 2017, On arrival in Pune on 29th Jan at 4 am, i did not receive my checked in baggage.
After waiting for 2 hrs, Jet ground staff took complaint of missing baggage complaint, and subsequently, on 30th Jan evening, Jet airways couriered my baggage at doorstep.
On recieving my baggage, i noticed some external damages, i argued with the courier personnel, and as he was NOT from JET...

Respected sir,
We have book total 22 air tickets of your airline from Hydrabad to Bengaluru in flight no 9W842. Our date of journey is 9/2/2017. At the time of booking tickets the time of the flight no 9W842 is 8:55 am. But after it you have given massage that the time of flight is changed and it change as 7:55 am. Due to this inconvenience you have adjusted our tickets in another flight bearing no. 9W2814 having PNR no .MDJQH, CTBITE,...

My baggage has not arrived since more than a week now. I have been sending emails daily to the customer care team but there is either no response or a pointless automated one. I have been asking what is the process to claim reimbursement for lost baggage. I have lost 25000 Rs worth of clothes in my bag. Does jet hold itself responsible for baggage loss or have the responsibility to address customer queries.

My experience with...

My baggage was held up in bangalore airport due Power Bank. They told me it will reach me by next flight in delhi. But later after reaching delhi they said it's delayed and it will reach the destination (Manali). Even after 3 days I did not receive my bag. I have come for snow trek without my cloths and money I am suffring and have fallen ill here due to snow n climate. No women safety from jet Airways. Moreover I was travelling alone. Even...