Jet Airways Complaints & Reviews

My ticket no. Is[protected]..
My flight departed at 6.30 pm instead of 7.05 PM as written on my ticket.
They made my boarding card of previous flight which have gone near about 6:30..
Why they made my boarding card of previous flight . I waited for 7.05 PM flight nd both flight had gone. Oh my god ..this is very painful for me..and workers haven't any answer of my this problem. This happened in raja sansi airport in...

Dear sir / madam,
I had booked flight from delhi to pune for 10 february 2017 of jet airways.

Corrospendense no : 10305276

Time 18:20

Payment was done in two modes.

Through sbi e-buddy

Name: ameya dhananjay yande
Amount - rs 4342
Transaction id: [protected]
Merchant payment :indiaideas jetairways
Date:23/01/2017
Status:...

Flew with jet from ded to del and had to take an international connection for dubai which i missed due to this big mess from jet airways... I booked the. After cancelling indigo airlines paid premium charges 4 times higher to jet but they made a bigger mess and i arrived in delhi @ 4 pm whereas my arrival was 12.35 pm. Their staff had no clue as to state anything and were arrogant... This has been my 5th horrible experience with them... Not...

A highly u professional behavior by the duty staff. Something not expected from jet services. My flight was delayed by 2. 5 hours. On reaching the airport, i contacted the duty manager (Delvin) to put me on the earliest flight available. He made me wait for 45 minutes saying he will have to check with other airline. After which i had to call him and remind. He took me all the way back to the air india counter just to tell that the air india...

I (Sinduja SasiRose Asokan) travelled from Tiruchirappalli(TRZ) to Mumbai(BOM) on 22 Jan 2017 and the flights details are as follows,

Flight number: 9W2751(Tiruchirappalli(TRZ) to Chennai(MAA))
9W0429(Chennai(MAA) to Mumbai(BOM))

When i was given my check-in baggage in Tiruchirappalli(TRZ), the induction was in good condition in the baggage.When I received the baggage in Mumbai(BOM), the induction top...

We cannot believe the duplicity of an airline like Jet. The rules mention 'no cancellation charges'. But when my husband and I wanted to pre-pone our Chennai -Mumbai tickets by one day, 5 days in advance, the cancellation fee is Rs. 9000/-! This is the same as the cost of the ticket, 90%of the ticket cost!! To modilfy the booking is 85% of the ticket cost.

This is with Jet Gold membership, but no flexibility is shown. Why would...

My suit case has been damaged during my travel from lucknow to bangalore on 21 jan 2017. E ticket no is[protected] for Rakesh Khanna and[protected] for Kiran Khanna . Two passenger travelled. Please contact me and get my issue resolved.

I could not complaint at airpot as flight was too late and i was running short of time to my destination....

Please kindly check PNR below for my passenger that issued through by use plate 9W :

1 PG 934H 19JAN 4 PNHBKK HK[protected] /DCPG*IKNXKG
2 9W 67V 19JAN 4 BKKBOM*HK[protected]JAN /DC9W*ZSVONQ
3 9W 341O 20JAN 5 BOMBDQ*HK[protected] /DC9W*ZSVONQ
4 9W 344O 12FEB 7 BDQBOM*HK[protected] /DC9W*ZSVONQ
5 9W 62V 13FEB 1 BOMBKK*HK[protected] /DC9W*ZSVONQ
6 PG 939H 13FEB 1 BKKPNH HK[protected]...

Chairman Jet Airways,
India
Dear Sir,
Sub: Complaint of harassment and demand for compensation
1. We had booked ticket between Marseille-Mumbai and back as per following tannery indicated in the enclose -1.
2. Me (Prabhat Kumar) and my wife (Nilima Srivastava) reached Mumbai Airport terminal -2 at 0200 hour on Dec 31, 2016 for return journey. We were diverted by Etihad Air to Jet Airways counter for Check...

This happened on 19th January, 2017. My flight departure was at 2.45, i reached on time there was a long queue and checkin couldn't happen before 45 mins of departure. I was there at the counter 35 mins prior departure. There has been a demise in my family and it was so urgent for me to board the flight. There was a so called supervisor named "Shankar". He wasn't even listening and was so rude. Is this how you handle customers? Jet airways...

This happened on 18th January 2017, flight 9W2629 Jet Airways Delhi T3 to Udaipur . We reached airport well on time, waited in the checkin queue while they were giving priorities to other flight passengers and after getting the boarding passes we had to cross another long queue of security checkin. After doing all of that when we reached to the boarding gate (which was another 15min walk) we were denied boarding and were told that the flight...

Dear Team,
I had cancelled the ticket on the 25th of November 2016, and I'm yet to get my refund of Rs.2099. I've attached the snapshot of the receipt which I got from the airport counter. I've contacted the customer care multiple times, but didn't get any proper response.Kindly check and revert.

Jeff David
Ticket no:[protected]
Refund receipt no:[protected]
Email:[protected]@yahoo.com....

Jet Airways emailed me that my flight details have changed in a way that my connecting flight takes off before my incoming flight lands!!!

I have been emailing and calling them for 2 weeks and they have done absolutely nothing, despite the fact that my flight date is approaching.

Flight date 11 Feb
KTM to DEL and DEL to SXR

18 Feb
SXR to DEL and DEL to KTM...

I received call from tech carrer delhi they said me, you are selected in Coimbatore international airport as maintenance engineer so asked to me pay 10000 Then we will send offer letter training letter ...now they said to me ...tomorrow i am going to pay 10000 its fake r not please help me as soon as possible ...my contact no...[protected]
she name is alisha Hr name ajay kumar they given No is [protected] pls help me...

Ref.PNR NO.BLBYYP TICKET NO. 589-[protected] DOJ 22.12.2016
fLNO. 9W-701
Agent Booking Re. no. L Reference ID :FB2012HWLJK6 booked on 20.12.2016.

I, Sunil Mohan Sinha, DGM, NABARD, Mumbai. Booked a ticket to Dehradun from Mumbai by Fl .No. 701, dated 22.12.2016, through my official agent M/s. Balmer Lawris. I was to go for an important official meeting at Dehradun. Unfortunately, due to trafic problem on the way...

Dear Ms.Nalini,
Thank you so much for your reply but we are not satisfied with your reply.
Why your customer care executive who booked the ticket of vijay Mary bhagya has not mentioned ok to board on the ticket. I have purchased ticket directly from jet airways customer service through phone not through any agent. He never informed that ok to board is mandatory. He would have done ok to board also if it is compulsory. Or he...

I had booked a return ticket to USA from Ahmedabad through Shree Krishna Tours and Travels, Ahmedabad on Aug.03, 2016. It was confirmed ticket of Etihad and Jet Airways bearing PNR No .BWDGWI and for Jet Airways ZVGNIE.
To and Fro journey of Ahmedabad to washington DC and Washington DC to Mumbai was fine but from Mumbai to Ahmedabad on 7th January 2017 via 9W 329 was a nightmare as they refused to issue us Boarding pass stating that...

I left my Apple iPad at T3 Delhi Domestic Airport. The security at Delhi Airport has got it (ref T3LAP0009855) but I needed help from Jet Airways staff to send it on to me . I've filled in and sent the appropriate forms, my id proof and the authority letter to Delhi Jet office on 29 Dec at [protected]@jetairways.com . I've not heard back from anyone apart from one acknowledging the email. It promised a response in 24 hrs. But despite further emails...

I got a call from this Number asking the card details and a/c number of the bank " [protected]- TrueCaller shows " Ravi Singh " saying will refund the amount in 5 to 10 minutes.
Kindly take an action against this number as he is not answering my calls.
he is Pretending to be an Agent of Andhra Bank And doesn't know telugu language except english & hindi.

Kindly take an action on this number....

Dear Customer Support Team,
I am writing to you with reference to an issue with claiming the JP Miles for my recent travel itinerary from Geneva - Abu Dhabi --Mumbai (BOM). Below are the travel details.

Date 02nd Dec 2016
Geneva---Abu Dhabi
Booking reference:- UABFKQ
eTicket:[protected].
Jet Priviledge number:- 9W[protected].
Remarks:- JP miles not credited to my account.
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