Claimed

Jet Airways Complaints & Reviews

1.1
Last updated Dec 27, 2023
Complaints 2693
Resolved
582
Unresolved
2111
Quick Links
Statistics
Share
Contacts

File a complaint to Jet Airways

Having problems with Jet Airways?

File a complaint and get it resolved by Jet Airways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Jet Airways reviews & complaints page 74

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gagandeepri
from Ambala, Haryana
Report
Copy

They cheat me and i want to claim for it.

Address:Ambala, Haryana, 134003
Website:www.jetairways.com

I booked a seat in 9W 907 flight for my brother named VIVEK KUMAR.And his pnr was SCXYFA On 31st dec., when my brother reached at airport and was going for boarding. At there, they told him that flight had already gone. They said him to book another flight on that ticket on next day. And they also charged an extra amount of 1800₹ on my brother's confirmation. Because he has no more choice. My brother told me about it. And i just called...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sannu Francis
from Anantapur, Andhra Pradesh
Report
Copy

Flea infested dog in the neighbourhood

Address:50001

I am complaining about a black labrador which is sick and flee infested. There are small children and old sick people who may get infected with the unhealthy dog in the neighbourhood.

Please take dog under your custody as it might need proper medication and care.
Add: bandlines, house number 125, basheerbagh hyderabad-50001
Landmark house next to bismillah chicken shop.

Best regards,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mk17
from Delhi, Delhi
Report
Copy

Flight cancellation on jan 3rd 2017

Just 3 hours before the departure jet cancelled this flight. This is caused significant inconvenience and had to make alternate travel arrangements at the 11th hour. This turned-out to be very expensive. Jet can't just cancel the flight without making alternate arrangements and leave the guests to fend for themselves or drop them like hot bricks. Very unprofessional, irresponsible, unacceptable and high-handed on part of jet. You can't treat...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul_Ravindran
from Pune, Maharashtra
Report
Copy

Excess baggage charges

Hi, i was travelling from doha, qatar to kochi, kerala boarding flight 9w0555v on 2nd january, 2017. Upon checking i had some additional luggage which was reported by the jet crew and they instructed me to pay additional 80 qatari riyal per kg. On questioning the charges the reply was extremely rudely to either pay the surcharges or dump the luggage in the bin which was totally unacceptable and i ended up paying nearly 1, 250.00 qar. I found...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iyyunny
from Mumbai, Maharashtra
Report
Copy

I am complaining about non receipt of baggage

Address:Mumbai City, Maharashtra

Today my self along with my family were travelling to Mumbai from Cochin. The flight No. 9 W 0406 . Departed from Cochin at 9.00 AM. and arrived at CST Terminal No. 2 .by 11.AM. We had With us a baby aged just 40 days old.
When we reached at Mumbai, we found that our baggage containing our baby"s dress and medical reports found missing. However, on contacting your office, at Mumbai they accepted that, they have not delivered the bag...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
natehc
from Bhabua, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spelling mistake in ticket

Address:Rewari, Haryana, 123301

I booked a jet airways ticket by paytm through easemytrip during booking there is a typing mistake in my ticket IT SHOULD BE CHETAN CHAUHAN IN PLACE OF CHETSN CHAUHAN. I CONTACTED EASEMYTRIP they mailed u about the same please do the correction detail photo attached .

I am contacting jet airways as well as eademytrip . jet airways said that if sales department of agent send us regarding complaint we will rectify the problem....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Imran.K
Report
Copy

Lost 1500 SR

Address:Dakshina Kannada, Karnataka

Gents,
I have been traveling from Jet airways since 10 years to mangalore from Saudi Arabia.
This time I had very bad experience and disappointed with Jet airways and it's connection flight fly Dubai.
On 22nd December 2016 we were ( me and my wife along with 2 kids ) traveling from mangalore via Jet airways (9W 0532 )to Dubai and from Dubai via fly Dubai ( FZ 813 ) to Abha ( KSA).
In mangalore I got boarding pass...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hotex007
from Bengaluru, Karnataka
Report
Copy

Fraud company not crediting jetprivilege points

Address:Dakshina Kannada, Karnataka, 575001

I have done so many travels and till.now i have a missing of 6000 points.below are the details
am very frustrated by the fraud services provided by Jet airways. For 2 separate bookings which i did for my MOM and Sister under my account i did not get credited of my Jet privilege miles.

Please fix immediately, after which i will raise this issue to consumer court and my lawyer will contact you directly.

Below...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sash123
from Chennai, Tamil Nadu
Report
Copy

Refund payment not received

Address:Mumbai City, Maharashtra, 400093
Website:www.jetairways.com

I made a booking for Mumbai - Bhopal- Mumbai Jetairways (17/12/2016-19/12/2016 ) in the month of sept . Which i cancelled on 13/12/2016 due to personal reason.
The PNR no for this booking was PNR : BTRBKO . Its being more than 2 weeks i havent heard back from Jetairways.
I called them, they are simply saying we will revert you in 24 hours. I sent an email to [protected]@jetairways.com and [protected]@jetprivilege.com but i am...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh Sharma 76
from Bengaluru, Karnataka
Report
Copy

Excess deduction on cancellation of air tickets

Address:147001

It is submitted that i have booked four tickets from Delhi to Port Blair flight 9W-759 with PNR : XGZQLF for dated 21.12.2016 (08:10 AM) and return from port blair to delhi flights 9W-614 with PNR: XGZQLF for dated 27.12.2016 (14:25 PM) through AlipuriaTravels, Patiala Punjab. I have Paid Rs. 85500/- for above mentioned 4 return tickets. the tickets are refundable. Due to sudden death of my mother on dated 11.12.2016 i can not go to trip...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaiswalakash767
from Kolkata, West Bengal
Report
Copy

Flight Delayed

Address:711202
Website:www.ambayinfocom.co.in

This is akash jaiswal, i am flying from New delhi to kolkata on 30th december 2016,
the scheduled time for the flight was 2:30 am but it was delayed by 3 hours and the time for departure was changed to 5:30 am.
the boarding time was about to start at 4:35 but boarding started after 5 am.
we were given reasons which was not acceptable at all.
they said that the flight was delayed due to bad weather, on the other...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhaval 123
from Mumbai, Maharashtra
Report
Copy

Partner program (Jpmiles) joining benefits not provided

Address:400095
Website:www.jetairways.com/EN/SG/Home.aspx

I had enrolled for icici jet airways sapphiro credit card service in august 2016. As per information on website joining privileges will be credited within 45 working days of payment of joining fees! (Exhibit1)

However, i did not receive them and wrote to jetprivilege in the month of december 2016. Also i raised it with icici bank. After initial reluctance, even icici bank confirmed that they have resolved the issue i will receive...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akanksha Shrivastav
from Mumbai, Maharashtra
Report
Copy

Your denial to provide boarding pass despite reaching on time

Address:411027

I had a horrible experience today with jet airways staff members at t2 terminal, mumbai airport wherein inspite of doing a telephone check-in i was not allowed to board flight. The reason given by the staff was that the gates were closed at 5am, but actual departure time was 5:55 am. How can gates be closed 1 hour before? We have travelled with so many airlines and never faced this issue. Also we reached airport on time but there was huge...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560022
Website:Jet Airways

Dear sir/madam,

This is nagendra, today i am travelling from bangalore to rajkot (Ticket number[protected] through jet airways. Because of jet airways, bangalore to mumbai flight delay (9w 0450) we are not able to catch our connecting flight from mumbai to rajkot, which is originally scheduled to depart at 13:50 ist.
Because of this delay we have missed our orignal scheduled flight and they have arranged new flight...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pradeephosakoti
from Nagpur, Maharashtra
Report
Copy

Chasing for the blue card and 500 reward points already deducted

Address:Pune, Maharashtra, 411057

Referenceid=[protected]'[protected]:

I have been chasing for the blue card from one year and 500 reward points have been deducted from the account,

There is no response from the cc team and even 500 points are not refunded.

I have stopped using the jet service because of the pathetic and highly filled lazy people in the jet airways.

Either you payback those 500points or send the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mihika Srivastava
from Delhi, Delhi
Report
Copy

Regarding getting the address of the passengers

Address:221002

Case no.0484 dated 30.11.2016 under section 66 IT Act 2000 at Deoria distt. P.S Gauri Bazar. under which the fraud was committed against my personal security officer's father in which 2 tickets were generated of jet airways flight no.728- Patna to Delhi dated 30.11.16. Booking reference no. FB[protected] . ticket nos.[protected] and airline PNR PAOEKW (Name- Mr. Vijay kumar) and ticket no.[protected]Name- Mr. Jeet kumar). For the purpose...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
skalas
from Mumbai, Maharashtra
Report
Copy

Not allowed for boarding

Address:400101
Website:Jetairways.com

First time visit to mumbai. My flight Jet airways from Mumbai to Bangalore was at 9.30 p.m on 25th Sunday Dec 2016. I had done webcheckin and on boarding pass it was mentioned zone 3. I had information domestic is different and international is different as usual I left to domestic terminal thinking same place for boarding I left the cab entered the gate I got to know I need to go to international terminal for jet airways boarding. I had...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Apurva Dinesh naik
from Mumbai, Maharashtra
Report
Copy

Denial of seat

Address:Mumbai City, Maharashtra, 400058
Website:Jetairways

I had a flight scheduled from Mumbai to Mangalore on 25th Dec 2016 at 17:35 departure time. I tried web check in at 16:00 but I got the notification that no seats were available. I reached the airport at 16:35 and I was denied seats saying at the check in time was over. Isn't the check in time supposed to be 45 mins prior departure time? So in that sense I reached before time. The attendant said they had already started boarding so she couldn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tamilarasan Hari Prasanth
from Avinashi, Tamil Nadu
Report
Copy

Detail about an worker

Address:Mumbai City, Maharashtra, 621313
Website:www.jetairways.com

I am hari prasanth from trichy i applied for ame job in chennai airport few months ago through a cabin crew rahim khan who is working as cabin crew in bengaluru still he is arrange job for me and also he is not respond to me so i want his details with his address(his staff no[protected].i request for job assurance please do me favour sir i am in big pressure...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenumani
from Noida, Uttar Pradesh
Report
Copy

Lost my wallet

Address:New Delhi, Delhi, 110049
Website:Jetairways security

Yesterday i lost my wallet during travel from mumbai to delhi by flight no. 9w353 5pm dep. Timr. My seat no. Was 41f but i was kept my luggage laptop bag and 1 cabin bag on 29 seat no. Cabin due to no space on my seat cabin. I lost my wallet which was lying on laptop bag. I reached mumbai airport at 4pm after issuing a bording pass and security check in immediate i was entered in the flight. I was reached in delhi at 7:10 i left the airport...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy