Jet Airways Complaints & Reviews

I have booked a ticket from Delhi to udaipur on 29th jan but at the time of payment, error occurred "There seems to be an unexpected system error. Your booking could not be retrieved at this time." and neither msg received to me but my balance got deducted from my account so I booked another ticket for the same after that I got mail regarding confirmation of my booking for both the transaction
Bt whenever I tried to cancel the previous...

I want to file complaint against that counter staff of flight number 9w-815, she didn't allowed me to check in. I came 40 minutes b4 departure time still she stoped me. How can she dare to stop.I has emergency to go to Bangalore.
I took video of this incidence and m going to viral it. So i[censored] r not taking strict action against that check in counter staff then definitely it's gone to be viral.
I requested her its emergency bt...

I have to travel from dehradun to Bangalore n it is a connecting flight .. flight got delayed from dehradun to Delhi so they thought of sending customers through air india .. but they are no accommodating me .i have to travel from Bangalore to mysore also but jet airways don't consider female safety .. horrible experience with jet airways.. female safety is not given importance at all...

I reached around 30 min before but Jet Airways worker not giving boarding ticket & not allowed to go. Making stories that you are late like that & not give the ticket for next flight They are giving reasons go here go there, meet supervisor. Really feel shame. Very bad service of Jet Airways. I will not recommend my family member & friends for this....

To whom so ever it may concern
I am a citizen of India and have been residing in the Caribbean island of Stkitts.
I urge you to read my email with patience and please respond back. Let us have faith that there are some people who actually do their jobs


Two of my new employees, single girls from Manipur were scheduled to fly out from Mumbai to Stkitts (Skb)
They reached from Mumbai to Delhi, where in...

Dear sir
My name is nabindra singh i book my ticket on goibo.com and now few days back he is send me email my flight is cancell my flight no is 9w-2743 delhi to dehradun 3rd may booking id-tuav942t0 and return flight is 3rd june flight no is 9w-2828 dehradun to delhi booking id - tuav8gnti and allso i call 3 time in your service cordinator and theese three guys told me we will send you your new ticket but still i will not got it i...

Dear Sir,

My BOOKING Number is 36639183 with www.OneTravel.com. My E-ticket Number is[protected]/83. I had already inquired at customer service before boarding the flight and they said that I will be allowed 2 pieces of 23 kg suitcases per person from India to Canada on Jet Airways flight. So we boarded flight on 1-st February, 2017 with 4 pieces of 23 kg suitcases as I was coming with my wife but they did not allow 4...

Hi I am Abhishek Dubey, From Bangalore - [protected]

This complain is about horrible and miss/Very careless information from Jet airways customer care executive which cost me to book another ticket at very costly price .

i was missing my details about the flight booking which I had neither received into my mobile nor via mail after flight booking of jet airways and when I had called a customer care executive...

JetAirways cancelled their flight on 30th Dec from Dehradun to Delhi.
This cancellation ruined my whole vacation as I had to cancel my trip to Amritsar and also I had to travel to Delhi via Taxi which was a 9 hour journey with my family.
Before I started my journey to Delhi I got a call from Jet Airways Mumbai to inform me that flight got cancelled and there is no any further flight to Delhi on same day.
The reason told...

I traveled on Jan 21st from Toronto to London (Air Canada Flight 856) and had a connecting Jet Airways flight from London to Mumbai(Jet Airways Flight 119).

On arrival at Mumbai, I got to know that one of my baggage with Tag Number AC487348 is missing and it wasn't loaded at London and I was being told that I'll receive it in couple of days.

Its almost 12 days now and I've been calling your call centre atleast...

Dear Jet Airways, It was highly disappointing incidence.Today dated on 1st Feb 2017 my Flight was 9W 615, 07:05 am.I had reached the boarding pass counter at 6.25 .They didnot allow me to proceed.I had done Web Check in n m seat was 16C my office colouge was on 16A.I have complaint for two things
1.They didnot allow me even i had done web checkin one day before n todays time was 6.25am.
2. My seat has been alloted to other person...

Dear sir / mam,
the below mention mail has been send every day to your [protected]@jetairways.Com. But no use and still i getting same answer with in 24 hours will call you. But still no one contact me and same answer from your toll free number too.Flight number :9w231/ amesterdam to mumbai.

With reference number bom9w99214 i would like to tell you that i have contacted many times to your mumbai office & even coimbatore office...

I booked a ticket online (Booking reference IEPOWT) in Jet Airways Flight 9W 571 scheduled to depart Kuwait at 9-55 PM on 19 Jan, 2017.
The short travel duration of only 2 days via Mumbai to Kolkata was intended to attend a wedding ceremony in the evening of 20 Jan at Balasore, Odisha. Accordingly, I made all arrangements such as onward train booking from Howarh and other plans with my relatives to attend the marriage before returning...

This happened on 21st January 2017, flight 9W0550 Jet Airways from Hyderabad to Abudhabi. My flight departure time at 18.00 PM.
I reached on time there was a long queue and checkin couldn't happen before 45 mins of departure.
Abudhabi and Mumbai flights passengers were standing in same queue for boarding.
I was there at the counter 1.40 mins prior departure. I think There was a so called supervisor named "Jaffer". He...

Regarding my PNR: PASUIF,


I have redeemed my 60, 000 JP miles and booked a return flight from Del - LEH.

however, after paying the tax amount of Rs. 13, 644/- on IVR, i received my ticket in which my return is still under waitlist.

the guy who booked my ticket on IVR ( Ref number : 16516831 and his name was: Avinash Singh )

got clueless and even he was not able to understand...

Due to bad weather condition my dads fligh GoAir pnr no V1NNA8 flight no G8 129 was on 26th of jan which was cancelled and he had got the new date 30th of jan. Now the problem is that he has already booked the return ticket frm jet airways on 3rd of Feb now we request ur gud self kindly Extend the date of flight.the pnr no is 9W- . flight no C8-129...

Dear All

This is in reference to above captioned Details Where my Uncle Advocate Mushtaq Ahmad Makhdoomi who is senior citizen was supposed to Travel from Delhi- Srinagar on 26th of Jan-17 but due to bad whether in Srinagar flight was cancelled & was rescheduled on Ist of Feb-17 . but my uncle who is a very renowned Lawyer and has to attend important hearing in Srinagar High court on Monday. I had requested your customer care...

I haven't received refund of my ticket cancelled 12 months before in Jan 2016.
PNR No. PMLMEK (eTicket#[protected] Muscat to Kochi
I have already sent about 20 emails and spent so much of my time for refund of the ticket, but to no use.
My credit card company (Standard Chartered) stopped their operation in Oman due to which I requested to transfer the amount to my new credit card. Jet customer care accepted my request...

I just experience d a bag check before entering a flight. There were 7 members who only checked my bag in the total no of 30 people who passed with me or after me.

It was a very embarrassing moment as the so called random check was like 1 in 30. When I asked their names, all of them did not provide saying it's a republic day thing.
If it's so important it should be conducted in a polite way and more random. I am a frequent...

I have travelled from Amsterdam on 14th Jan on Jet flight No 9W048 .

Wherein one of my baggage has not arrived and as per process I have logged a lost luggage complaint with Jet (File No BOM9W99642)

On 19th of January I was informed that my bag was found at Paris .

From that date for last 6 days I was told that my bag will be loaded in next available flight but till day it was not done .
I...