Jet Airways Complaints & Reviews

My son Thomas Vargheese, who is doing his 3 rd year B tech in SRM Chennai booked ticket on 20.12.16 from Chennai to Coimbatore. Due to heavy traffic he could not reach airport in current time. Even though he reached the airport he was not allowed to board the flight, since the boarding time was over.
fine, why they did not arrange him to go in next flight and why they refused to refund? He pleaded and asked them that he will pay additional...

On Dec 13, 2016, I booked 2 domestic tickets by redeeming jet miles (PNR TSUIGY). I noticed the total of the invoice off by $13.92 and called Jet Privilege. I was told that is conversion charges by bank and when I challenged, how can be conversion charges for $54 be $13.92, I was told after consultation a super will get back.
After 3 telephone calls and assurances that a supervisor will get back to me...no one did. In the period since...

Last 2 weeks I have been desperately trying to book seats to/from Paris on your partner airlines. Your Jet Privilege Service Centre handling this function is the most inefficient one. They do not know the subject, cannot handle a customer query or satisfy a customer requirement. They have to be approached only on Email. Response time is 72 hours, by which time the PNR lapses. They don't know how much I have to pay as Surcharge and taxes,...

My Chandigarh-Del-Mumbai flight on 9-Dec-2016 was cancelled for the Chandigarh-Delhi sector by Jet airways due to bad weather.
I had even done web check-in and got the boarding pass of the flight when it was cancelled by the airline.

PNR: HSZOYL
Cancelled Flight: 9W 2648

For that I was informed bu Jet airways service desk on call that full refund will be given for whole journey.
Now it has...

Our Reservation Code HJQOVZ,
Travelling from Vadodara to Newyork on July 27'16 by 9W461 Jet Airways flight. Check in Vadodara. We had weighed bags under 23 Kgs at home and at the time of check in our two bags weighed 1.5 to 2 kgs excess. Our carryon bags were as per international sizes but weighing more than 7 Kgs. I havebeen travelling with many airlines and was never asked for carryon bags. I had to pay Rs.35730/-for the extra weight.(Receipt...

I have purchased airticket on 3rd of December from sxr to Auh from my debit card and on same day I have cancelled because the ticket provided to me was given wrong timings and details .I wa's been told by them that refund will happen within 10 days .but it's been more then 1 month nothing has happened and I have written to them more then 8 time's and several reminders but no response has been provided.this is pathetic and Un professional...

I have cancelled the tickets due to schudle change by jet airways. And the revised timing was not feasible.

I am eligible for entire refund and the same was also confirmed by the call centre, but I have just got the refund of 600 which is really disappointing and fraud way of dealing with customer.

Even after following with customer care and through email I haven't got any reply. I want the full refund and...

I have given my suitcase while boarding pass and while scaning 20, 000 twenty thousand rupees have been taken out they were all 100 rupy notes please check ur cctv photage . my flight no.644 delhi to lucknow DATE:[protected]
NAME:Vijay seth. Till now in any of my flight i have experienced this .This is the first flight in my life in which my money are stolen.. please take any strict action against this .. I had a very bad experience...

Dear sir/ maam,

I had booked a ticket for my mother aged 78 years and my sister aged 50 years on 4th october 2016 for 14th december 2016 for a travel from lucknow to mumbai via delhi. I was given a confirmed ticket wide gds pnr no ‘tr67k2’ and airlines pnr ‘bwnjls’ ticket nos.[protected]/1/1 and[protected]/2/1.
After booking my ticket about a week later i booked a wheel chair with jet airways for my mother...

Hello dear sir/madam
I was booking a flight from delhi to lucknow on 17th october 2016 to fly on 18th for 3 people (Ramneet samdhyan, vallipuram purushothaman and mathusoothanan arunakirinathan) so first time i used my sister credit card and your system said that the payment didnt go through and i tried a different credit card of my sister and with that card payment went through and ticket was been issued. But yesterday i was talking...

I booked the ticket ob 03 dec 2016 through Dubai to Trivandrum. But the same date canceld the trivandrum flight. I travelled throug dubai - mumbai- trivandrum. I reached the mumbai I checked my one bag was missed. So far there is not updated from your side. As per your side maximum 14 days to be checked after that they consider as a lost. You will provide the compensation. Today thay said its extended 21 days. Due to short kindly solove this...

Dear Sir/Mam,
my name is Karumanchi Raghu Prakash travelled from MCT to HYD in Jetairways on 08.12.2016 vide flights 9W-539 and 9W-451 seat no. s 38C and 28A in Economy class . booked 3 bags i.e. 9W[protected], 49 & 50 after arrival at HYD I have received only 2 Bags i. e., 9W[protected] & 50 but 9W[protected] is not received and approached Jet airways centre in HYD airport, they said the baggage is not received at HYD and not taken the...

I flew with JetAirways from New Delhi to Kolkata. When I received my check in luggage, the luggage was completely damaged. The zip was completely broken and some items were lost. I have lost items worth INR 7000. The airlines did not claim responsibility for the lost items. They just said that they will repair the bag, but they haven't yet. But what about the lost items? I require a compensation for it....

My baggage was withheld at the Bangalore airport due to powerbank on 6th Dec. I've signed the authorization letter to open the baggage and even provided the key. They promised to send the baggage to Mumbai (where I was travelling to) in the next flight. When I arrived at Mumbai and tried to collect my baggage via the phone number they gave me - no one picked up the call. I continued to follow up in Delhi on my baggage and even filed a missing...

Our pre reserved tickets were sold or assigned to someone else and we were kept on hold saying the fight has been full. Due to this irresponsible action from jet airways I am late for my own marriage engagement along with my family. I on the other hand, with my family had to wait sitting on such uncomfortable chairs for 6 hours missing on my special day. My brother who has fracture, and was on wheel chair also was kept waiting in pain. I...

I am Suresh Rathi and i have booked ticket for a journey from Delhi to Port Blair vide PNR GFXYZN dated 07 Dec 16. Journey commenced as per scheduled however, the flight 9W759 could not land at Port Blair due to inclement weather. The flight returned to Chennai and passenger was told to stay at their own arrangement for 02 days. However my family returned to Delhi by another flight of Jet airways. My family faced a huge problems during stay...

Dear sir/mam,

My name is monika bhayani and i am searching a job by applying on online portals.
Two days back i received a call from "carrer express" consultancy and informed that some recruitment is going on jet-airways for ground staff. They asked me to deposit a fee for online aptitude test of amount rs.1950/- (Refundable in 7 days). They conducted a online test and informed that i passed it. After that they asked...

I had to catch Jet Airways flight 9W-302 at 9:45 AM from DEL to BOM on 10th Dec 2016.
I reached at the Airport at 8:40 at was in queue for checking in after waiting for so much time due to very slow movement of the queue and crowd I reached at the counter at 9:10 and the staff did not let me check in saying the flight is closed and they called out for Mumbai flight at 9:00 AM.
I was there in the queue since 8:40 and there was...

In brief:
I have entered airport at 6.10-6.15 instead guiding me to the gate to board they started scolding us being late and cancelled our tkt while we had enough time to get board as it is written over the ticket tht 25 min prior gates will be closed.. i was still having 30-35 mnt to onboard and having web checkin done (i told them)
i neeed urgent intervention on this with my money back
details:
I have booked...

I was supposed to be travelling in Jet Airways flight S2 4621 from Mumbai to Bhopal on 2 Dec 2016. I was not allowed to board the flight despite reaching before the time the gate closes. My allotted seat was 40 D and my e ticket number is[protected]. My friend who was travelling in the flight to attend a wedding alongside me told me that the flight departed 2 hrs late due to some ruckus created by a group of fellow passengers.
br...