Jet Airways Complaints & Reviews

Date: 17/8/2016 We were not going to flight due to a passenger was patient and they cancelled the ticket and saying your full amount of ticket will be refunded at kolkata jet airway city office park street, but they do not want to refund the money and saying we have mailed at Mumbai office then i will refund but not yet. I want refund my money anyhow....

Travelled by 9w0122 seat no.30j & h, del-htr on 22 aug'16. Vegetarian food quality very poor. First time in my life had bringal curry in flight, that too poorly made, served with maida parotha to test biting and chewing capacity of passengers. No choice of menu for veg while non-veg had selection. Followed by petty that too a run of mill.
Throughout the flight iexlore (Tracking system) didn't work inspire of complaint.
Would...

HI,
I traveled from Bangalore to Delhi on 25th of August with flight number: s24838.
One of my baggage was not found when I reached Delhi. I contacted jet airport desk at arrival and they told me that it was not loaded from Bangalore itself but they were not able to trace it. I loaged a complaint with them with reference number: DEL9W59109.
It has been more than 24 hrs since I complained but nothing has been done so...

I bought a round trip ticket BLR-HKG-BLR through makemytrip.com for approx. Rs. 26000. Layover sector to HKG was BOM & for the return leg DEL. BLR-BOM-HKG was a good trip. On 2nd Aug morning around 4AM I received a text from Jetairways informing me of the cancellation of the DEL-HKG flight & consequent cancellation of flt 9W 77 from HKG-Del. Because it was less than 24 hours before scheduled departure I was unable to cancel or change the...

Hi,

We wish to register a complaint for hassles my wife (Ranjana) had faced during (01-aug-2016) her trip from chandigarh to dubai. We had booked the tickets for the journey via cleartrip
(Trip id:[protected]) jet airways flight (Chandigarh - delhi - dxb). While she tried to board the flight from delhi, she was refused entry by jet airways under the pretext that the visa was "fake"; which was extremely humiliating for...

I am very disappointed by the poor service offered by jet airways when we needed to make a change to our flight.
We are due to fly from madurai to canada on the 25th august but due to an urgent family situation we needed to be in chennai on the 23rd ofaugust. I therefore requested to change our flight from madurai to chennai only.
I spent a very long time waiting to speak to a service agent with jet airways only to be cut off!...

Dear sir or madam,

I am writing this email to highlight an extreme amount of discomfort that was caused to me and my daughter while travelling from new delhi, india to winnipeg, canada.

My name is rakesh bajaj and my daughter's name is mehak bajaj with passport number j8030206 and n2803099, booking references number 8u9wl5 and 8u9vy3.

We had a flight from delhi to amsterdam on 1st august and...

I lost my baggage on hkg to bom flight 9w75 on 11 aug.

It has been over 7 days, and there is no confirmation on location of the bag yet. How can jet airways not be sure if it is an exchange case or missing baggage case even after 7 days??

Apart from all this: yesterday, when i called, i was told that the bag is at aurangabad airport, then second time i called they said it's at bombay airport, third time i called...

I m travelling to mumbai today i. E. On 18th aug 16 by jet flight 9w 0458 for attending a meeting at 10 am. Since i have to travel from bellary in yday night and to reach airport in morning i do not have option to catch earlier flight. I was carrying a laptop bag and and small suitcase for my cloths for 2-3 days. Jet r ticketing counter manager didn't allowed me to carry both as hand baggage even i requested i am already late for meeting....

Dear sir need your help. ...
few days ago my frnd got a phone call from a company.(they admitted themselves as Samsung ) ..they told him that he is the luckiest customer for SAMSUNG and he win a Samsung Galaxy j 2 mobile. ...but he should pay just 3400, therefore my frnd took the opportunity and ordered that mobile. ...After payment when he opened the courier box he was shocked that there was no any mobile and there was a HANUMAN MURTI....

Hi, I travelled in a flight from Singapore Changi Terminal-3 to New Delhi Indira Gandhi International Airport T-3 on 8th August, 2016 at 1940 with Seat No 28 F. This was the worst flight experience I ever had in my life in a two way flight . Being a Diabetic patient, I requested the flight stewardess to bring SUGAR-FREE or GLUTEN-FREE food and drinks. As I am a senior citizen with age of 63, I require water after every 15 minutes.
The...

Jet airways — cancellation of confirmed tickets due to emergency condition in srinagar
Dear sir/ madam

Subject: cancellation of reservation to srinagar due to violent condition and curfew.


We have made reservation in jet airways for a trip to srinagar, the details of the passengers and the itinerary are given bellow for you reference.

We are forced to cancel our trip due to prevailing...

To the executives of the jet airways,

My name is kokkalinga udaya de silva. I am writing this email regarding about a complain that i have for your air lines. I am a canadian citizen and i recently visited sri lanka to see my relatives (July 15th - august 8th). I purchased a two-way air ticket from gala travels and after purchasing it i had called gala travels several times to see if there was anything missing from my ticket....

Dear Sir/Madam,

I am writing for the attention for your customer experience team.
I traveled from Delhi to Doha on 6th Aug 2016 with Jet airways flight no. 9w554 .Unfortunately i didn't receive one of my luggage on that same date and i have to register a complaint which is attached below. But the service for the luggage return was really disappointing as i have to travel back to airport to collect my luggage which is...

I repeat, please help on this.

_
Deepak vaishnav
Global markets • itiviti
Senior services engineer

From: deepak vaishnav
Sent: tuesday, august 9, 2016 6:23 pm
To: 'info' ; '[protected]@jetprivilege.Com'
Subject: re: booking reference : ccqkjk (Myjpnumber:[protected]

Can someone please help on this?

_
Deepak vaishnav
Global...

Jp no.[protected] account got locked due to more than 3 attempts of login,
Kindly resolve the issue...

On our flight back to Delhi from AUH (Abu Dhabi) Jet Airways did not load my suitcase # July 21st. We were told at Delhi that it will be sent over the next day. Since then it's missing. The only answer i am getting from Jet Airways customer care is that's under "tracing". They have no answer. I have reached out to the supervisor but no one has the courtsey to call us to update the status. Ref No EY 960696.
We are following up as if...

Hi,
My parents and sister done web check in for delhi mumbai on 5th aug, 16. They reached airport before 30 min but they didn't allowed to boar flight. Moreover your executive told they will shift to 4.30 pm flight but when we asked for ticket again they refused. When i cancelled my ticket and asked for refund at ezeego1 they are telling they will charge rs 485 as handling fees and u will get nil refund. As per new guideleines of...

I have lost my boarding pass and i need a duplicate of it for official use.

Pnr no.-esbuzt

Jet airways flight no 9w-2121

From mumbai to raipur on 11/07/2016

Kindly process my request as soon as possible since it's urgent for me to submit the same in my office.
Please do send the duplicate of the boarding pass on this respective email id.


Email [protected]@gmail.Combr...

It was pathetic experience with such airline, we have flight for Amritsar today at 0855 hrs but unfortunately due to medical emergency in the family we arrived at 0830 hrs, for same we requested the duty Manager Ms Shivani to help us in boarding the flight but she was not ready to help and was being arrogant with us .. we were 8 passengers including two with medical conditions. Although we booked in June, We were not aware of the critical...