Jet Airways — unable to get gst invoice

Jet Airways — unable to get gst invoice

M malladi srinivas from Bengaluru, Karnataka

I ave travelled in your airlines from bengaluru to new delhi on 30.10.2017 vide pnr no. Goksai, e ticket no.[protected] fligt no. 9w 812. But i am unable to generate the invoice for the amount of fair that i have paid in connection with the above referred travel. I have contacted your customer care, but they have expressed their inability to provide the invoice stating that at the time of purchasing the ticket i have to enter my gst details. But i want to clarify tat i am an individual and that i am not having any gst number. Further i wish to inform you that i could get the invoice for the travel conducted by me in indigo airlines on 01.11.2017 while returning from newdelhi. Hence i hereby request you provide me the invoice at te earliest. M srinivas Was this information helpful? No (0) Yes (0)
Jet Airways customer support has been notified about the posted complaint. Nov 17, 2017 Updated by malladi srinivas even after lapse of four days after lodging my complaint there is no response from Jetairways. the utmost worst customer service. i am going to take up the matter with the concerned ministry at New Delhi M SRINIVAS
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Comments

malladi srinivas

from Bengaluru, Karnataka

the worst service, poor response Donot travel by Jetairways they are not providing tax invoices . hence it is confirmed that they are collecting gst and not remitting to government.

m srinivas

ram_customer

from Kottayam, Kerala

I too unable to get GST Invoice from Jetairways when I requested them repeatedly by Phone and emails. I had traveled from Chennai to New Delhi & back in same airlines, 2 months back on official work, I submitted Invoice provided by JETAIRWAYS to my organization for reimbursement purposes but they asked me to submit INVOICE BILL with GST breakup, so I requested JETAIRWAYS to provide Invoice with GST BREAKUP through several emails and phone conversations but in vain, they did not provide it till date and seems that (JETAIRWAYS) is hiding its INVOICE BREAKUP to evade TAX to GOVT.OF INDIA. This must be investigated and need an audit (forensic) by experts appointed by Govt. of India, (Ministry of Aviation with Ministry of Finance) and severe action should be taken against them - Raman Subramaniam

habeeb NK

from Delhi, Delhi

Worst gst service.

Brbzlv - travelled on 24-4-18.

No gst invoice received.
I tried to get it from their website. But they ask to register in their website with all the documents. Company incorporation were simple compared to these formalities.

agoel_ca

from New Delhi, Delhi

Dear Jet Airways Officials

I have travelled in your airlines for Return Trip of Delhi - Chennai - Delhi 28.09.2018 / 29.09.2018 vide PNR No. IAYENV, E ticket no.[protected] Fligts No. 9W 821 (DEL-MAA) & 9W 740 (MAA-DEL).

We have booked tickets through Makemytrip (we do it regularly ) with quoting our GST details properly (reflected on Invoice of Makemytrip)

We at all times gets Invoice from Airlines directly in to our email apart from invoice from makemytrip for their charges.

But to our surprise we have not received the GST invoice for Jet Airways for above travel till now. While contacting to Jet Airways on their customer care, they asked for charges of Rs 250/- for issuing the invoice and plainly refused to issue invoice without that.

Even on your GST portal, the report does not show any data.

Being a CA, I know that for every transaction with GST no quoted, every registered entity is required to issue a GST invoice compulsorily & non issuance of the same is a punishable offence.

If still Jet Airways chooses to not issue the invoice even now, I will be forced to take the matter to GST authorities for such practice of Jet Airways.

Please treat this matter as urgent & issue invoices immediately

CA Anurag Goel
Mobile No : [protected]