Jiomart Complaints & Reviews

I've ordered few grocery items from JioMart on 11th Jul. It was expected to deliver on 12th Jul. Daily it was showing new expected delivery date. Finally I have received the product on 27 Jul but one product was missing. I have raise a compliant as well as mail but no response. Need help to get my refund of one product mug dal 1 kg. My order no is :[protected]W order date 11-Jul-2020. Very bad service from Jiomart which is not expected.br...

Order no.[protected]w delivered by jiomart on 17.08.2020. Wrote email same day with damaged items images and with following details,

Many items of delivered order are "damaged" and one item is not received/delivered. Damages items pictures are attached with this email. You are requested to collect back following items and refund my money.
Aashirwad whole wheat atta : atta packet is "torn/damage" and atta coming...

I have placed an order on 16 aug 2020. I had to cancel the order on same day due to some price related concerns.
After continuous follow up and multiple complaints, there is no response from the customer care.
I dropped multiple emails, tweets and called many times but there is no resolution of issue.

Order id:[protected]a
Complaint id - 00041afkvq8ax9jb
Amount: ₹1, 011.25
Mode of...

Order no.[protected]a
Invoice no. Tfm[protected]
Date of booking: 15/8/20
Incomplete order delivered on 17/8/20
Complaint nos. [protected], [protected] dated 24/8/20
Complaint no. [protected] dated 19/8/20
Complaint no. [protected] dated 18/8/20

Sir,

I have been spending hours every week to get in touch with the customer care of jiomart to inquire about the missing...

I have placed an order on 15 Aug 2020. The prepaid order got Declined.
After continuous follow up and multiple Complaints, there is no response from the customer care.
I dropped multiple emails and called many times but there is no resolution of issue.

Order ID:[protected]A
Amount:1897.25
Mode of Payment: Paytm...

I had given 4 orders on 8th august but my product didn't got delivered yet and neither did i received the refund....

I have purchased grocery items from jiomart website on 19/july/2020, bill#[protected]m and paid with google pay upi transaction id[protected].

When delivering, product worth of 470/- rupees was not delivery and jiomart acknowledge that they need to refund the amount in the bill. Which i haven't received till date (22/aug/2020)

I raise multiple complaint to their customer care center phone number, none...

I ordered online the grocery[protected]W on august 16th at 8.21 a, m.The delivery date was promised on 18th august by prepaid amt 2404 rs..When i check the status it shows august 19th I try to call customer care it is ringing the call is not answered then I mail I don't get reply now because of their non deliver i have to go and buy the grocery to my family fruits vegetables n pulses which was stress in calling and wasting time.My...

Dear Team,

On July 23rd i had placed an order Using Jio mart order Number:[protected]M which is worth of Rs.43 but they have not delivered the ordered items and i tried to approach their customer Support via email ([protected]@jiomart.com) and help line Number:[protected] for nearly 27 days to get the refund but as and when i raised a complaint with the customer support they just raising a request but not really resolved the...

I have placed an order on 8th Aug, & it get canceled by jiomart on 11th Aug.
Since then I am trying to reach out to jiomart cc, they are unresponsive everytime.

Its been 8 days I didn't get single penny yet!

I would request you please take some legal step against this fraud....

I would like to register a complaint against Jiomart subsidiary of reliance industries ltd.
I have placed an order on 28June, but in that order some products were missing and jiomart also accepted a refund of 231 Rs. Now its 15 Aug 2020, On continuous followup, they have not refunded my money till now.
I request to take action against jiomart ....

I ordered online in jiomart on 15 aug and money got deducted from my bank account. Later i noticed that order got declined, but stil not received the refund. Also jiomart is not reachable in their customer service number given in their app. Very worst service....

I have paced a grocery order on date 15/08/2020 at about 7.30 pm of ₹1445/- & payment made successful by phone pay through billdesk. But order declined by merchant dut to payment not received. So plz help....

Order no[protected]m. Order date july 30.
In this order mysore sandal soap priced 209 was not delivered but added in the bill.. I raised the issue immediately via email. I got call from your customer care that 209 rs will be refunded for the missing item and also an email that refund for item not delivered due to stock related isssues will be given.. But till now i didn’t get it and the refund is not even initiated, even after...

Hello team,
Today i placed an order from jiomart android app amount billed exactly ₹5096.73 and order id[protected]a
The amount was deducted from my bank account but the order is not placed.
When i checked order status it shows order status as "declined" for no reason mentioned what so ever.
No response from their customer service emails nor the helpline number is reachable.
Show courtesy to...

I ordered today some items on jiomart with order id[protected]a. After paying the amount rs 450.4 successfully from my card, i see my order is declined at jiomart with no refund option and till now no resolution given also....

I placed an order on jiomart for online grocery supply around 11.22am. The order no. Is
[protected]a for rs.1673.31. From my mobile no.
Registered with jiomart is [protected] (Hyderabad).

After my payment through paytm
Half an hour passed. When i checked the app, it was shown as
Order declined status. How can
They decline after receiving the payment. No reasons were shown, nor was there...

I had made the order with jiomart, paid using store credit. And order has got cancelled and the refund has initialized. More than 27 days gone, i have not received my refund.

Order id[protected]w

I have contacted the customer care, they replied, we don't know about the store credit, hence ask me to send the mail to [protected]@jiomart.com.

Continuous 5 days, they replied, refund has initiated,...

Name
Vikas Kumar
Order Number
[protected]M
Order Date
27 June 2020
Order Amount
₹1, 797.00
Invoice Amount
₹1, 643.75
Refund Due
₹1, 592.94
Refund Status
REFUND INITIATED
Payment Mode
PREPAID
Refund Details
Refund Type
CANCELLED
Refund Amount
₹1, 592.94
Refund Date
[protected]br...

I just ordered a few items from jiomart app and made a payment of 4, 675 with order no.[protected]A but after making payment it shows that your order has been declined and no money has been credited again to my account....