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Jukaso Journeys Complaints & Reviews

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Last updated Apr 30, 2024
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Jukaso Journeys Phone Numbers

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1800 103 0203
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179
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+91 54 2240 6667
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+91 89 1305 0100
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+91 95 3699 8822
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+41 336 751 233

Jukaso Journeys Website

Jukaso Journeys Head Office Address

I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road
Gurgaon
Gurgaon District
Haryana
India
122001

Jukaso Journeys reviews & complaints page 13

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N
Nikhil Kohok
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated by jukaso

Contract date: 24-sept-2017
I have booked 3 years travel package of 'journeys by jukaso' on 24 september 2017 worth rs. 45000/- from your sales person mr rajiv - mob no: [protected].
My member id is 93424

And below are the promised details in the package:

1) 11 nights bookings for one couple per year without any extra charge.

2) waiver of all rs. 3000/- maintenance charges every year...
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Address:Gurgaon, Haryana
Website:jukasojourneys.com

Hi,

As i had highlighted multiple times earlier, below were the issues in my membership id: 67699.

As discussed during welcome call (Which happened on the 1st working day after making the payment), there were 3 discrepancies pointed out over the recorded call, as mentioned below in case details. I had clearly stated earlier over the welcome call, i will continue the membership only if all of the committed 3...
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M
mannu_raw
from Delhi, Delhi
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regarding membership

Address:Gurgaon, Haryana, 122001
Website:jukasojourneys.com

I was visiting on central mall gurgaon with my family and met with the guy who was requesting from everyone for few minutes to talk.
As we are indian citizen and do respect to all as everyone should do, he took my number and mail id as usual sales guy do in malls and markets.
After some time i recieved the call and got the invitation to visit jukaso hotel near bata chowk and sector14 to collect your prize.
Multiple...
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E
Ekta Amit Bhandari
from Hoshiarpur, Punjab
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false commitment by jukaso journeys

Address:Gurgaon, Haryana, 140304

I am a member of jukaso journeys subscribed for 3yrs membership and paid rs. 40000 for it.

I was informed that they have properties and tie ups for 150+ locations where i can stay after getting the booking confirmed and i don't need to pay a single penny for the stay.

When i sent an email for the reservation for a particular location, they reverted that reservation cannot be done as they don't have any property...
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A
Ashwinjain1988
from Delhi, Delhi
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5 years membership was sold with lot of rosie and fake commitments

Address:New Delhi, Delhi
Website:jukasojourneys.com

Contract ID: 105617, Dated: 23/12/2017

Jukaso Address: IT Composite towers, Plot no. 1 IDC, Gurugram, Haryana - 122001

Membership was sold to us with lot of rosy and fake commitments wherein majority of the facts and service commitments narrated by Sales Executive were false and misleading, which forced us to purchase the membership on the same day as the sales people told us that it was there closing and after...
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S
Surinder Tiwari
from Noida, Uttar Pradesh
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vlcc voucher not recv and emi mode payment interest charge

Address:New Delhi, Delhi, 110092

On date 9th dec 2026 taken membership and promise to gi e vlcc voucher of rs 15 k along with welcome kit but not recv with welcome kit and make payment of rs 65000 through credit card and then give update emi will convert rs 3611 and no intrest will charges.no emi converted and banks charging higher interest on the same of amount Rs 65000

When i have tary to call relationship manager then not pickup phone and no revert recv...
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G
Gurdev Rohilla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud and mental harassment

Address:Gurgaon, Haryana

I purchased jukaso package for 3 years mini pack at cost of 45000 from main office plot number 1, idc mehrauli road, gurugram-1220001. However after going through agreement found that whatever they discussed and promised with us and what is written in contract is different.

Based on that this, i do not want to continue.

Please find the details below:

1) they will be given 11n/13d stay at jukaso...
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M
Mor Arty
from Ahmedabad, Gujarat
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fraud company

Address:122004
Website:JOURNEYSBYJUKASO

Sales person CHANDANI aka CHAHAT and MUKESH MALIK of JUKASO JOURNEYS has made many false promises to sell membership of 95000. Now they do not fulfill their promises as well do not attend calls. Consequently I have to run in their office every 3rd day. I took JUKASO JOURNEYS membership on 14th nov[protected], requested for cancellation on 19 November 2017. I am waiting for my refund. This company is total fraud. When they have to sell the...
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T
Tarunarora88
from Gurgaon, Haryana
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booked hotel was under renovation and it was not informed to me

Address:Gurgaon, Haryana, 122018

Name - tarun kumar
Membership id with this company: m[protected]

I have a membership with journeys by jukaso and i booked a hotel through them for the first time on 03/12/17. The booking was for 2 days 09 nd 10/12/17 in there property jukaso palace in macleodganj. When i reached the hotel it was under renovation. The manager told me that they informed the main branch in gurgaon about this. But the executive miss...
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D
Dr Anu
from Chandigarh, Chandigarh
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membership plan

Address:Chandigarh, Chandigarh, 160022
Website:jukasojourneys.com

Despite my Endless mails to Jukaso official ids and Ms Manjeet ... I feel clueless as no one is responding on any medium. This is not done.

I seek bookings for Goa holiday but they havent given any. Then have not even reverted to any other booking request.

No one picks their HELPLINE number and every mail remains unanswered. This is sheer cheating. They continue to fool people and no one is doing anything to...
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V
Vysakh Vijayan
from Jaipur, Rajasthan
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payment reimbursement

Address:Gurgaon, Haryana, 122001

Dear sir,
I would like to cancel my policy with jukaso due to bad behaviour from sales department of team jukaso.my policy id is 101407 in name of meera mohandas.i have discussed the same at jukaso office.At initial stage sales team promised to return amount if i am cancelling policy before 45 days.As the payments are done by credit cards please return the amount paid as soon as possible.
It was bad experience for me with...
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M
Manvinder Brar
from Gurgaon, Haryana
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harassing the customers... not doing anything

Address:Gurgaon, Haryana
Website:Jukasojourneys.com

Hi,

I have raised a complaint earlier also, but don't know who marked it as resolved as it is not.

Earlier they was not doing the bookings... For 6 months and as per them they have fired their employees as they promised lot of things to customers... They told fairy tail stories to grab the customer.

As what neha dubey told when we went after lot of harassement for cancellation. They convinced...
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D
Deepika Baloni
from Kolkata, West Bengal
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cheating

[resolved] journeys by jukaso — refund of rs 5000/- against journeys membership application form

Company : journeys by jukaso
Membership amount payment date : 27.11.2017
Payment mode :cash
Name: deepika & arjun
Entry code : sn2-1058

Dear sir / madam,

I along with my husband was invited by journeys by jukaso's team in one of their branch office to explain about their...
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Address:Gurgaon, Haryana, 122001

Traveler id – 187338 contract id - 102026

I want to report on a fraudulent and misleading traction by "journeys by jukso" a travel venture of which i am recent victim.
My wife went for shopping in big bazaar on 29th november 2017 and was offered to fill a coupon by an agent. She filled the coupon and next day we got a call that we have been selected for a lucky scratch coupon and some other gifts and they asked us...
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N
Nirmal1983
from Mumbai, Maharashtra
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wrong information about membership

Address:New Delhi, Delhi, 110003

Did i think, i was cheated by kamran saikh.

First, i would like to inform you that, i have not taken any membership of 40, 000. Also i am unknown from this (40, 000) membership as it is not discussed with me.
The membership plan about 69, 000 is being discussed with me, which have 55 nights for 5 years. This membership is hard for me so i ignore the plan for five years due to more emi. Also i submitted the closing paper.br...
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K
Kamal Thukral
from Malaut, Punjab
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request to refund for money

Address:147001
Website:[email protected].

Hello concerned officials of journeys by jukaso please accept my request for cancellation of my membership with your company rather i have'nt got any membership no. While i have paid 37000rs (32000rs. By credit card and 5000 rs by cash) on 04.11.2017 i tried to contact your company online but failed to get contact. I have some financial problems now these days that's why i'm asking to cancel my membership and refund me my full money back....
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V
Viju Abraham
from New Delhi, Delhi
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no status update regarding the cancellation of membership

Address:Gurgaon, Haryana

I have bought a leisure membership from journey by jukaso on 18th dec' 2016. But due to certain terms & conditions of the package i opt to cancel the same and filled the cancellation on 25th dec' 2016. The same was approved as well by journeys. But since then i am following them up for the refund but every time they say its in process and they will either revert in 48 hrs or send and email but it never happened. I have sent them mails as...
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A
Anil Borage
from Pune, Maharashtra
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holiday package 2n/3d

Address:411006
Website:Jukaso Journeys

Traveller id 183221, contract id 98041

I have booked holiday package 2n/3d for rs. 50, 000/- but i have paid only rs. 5000/- dated 30th october 2017 at pune, hotel shiv sagar. The representative & manager of jukaso journey's mr. Patil, and also they said if you want cancel this you will get return immediately full amount. So within 3 days i have sent mail of cancellation to [protected]@jukasojourneys.com dated 3rd nov. 2017......
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J
Juhi0407
from Meerut, Uttar Pradesh
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refund of 102000 pending since 1 year

Address:Gurgaon, Haryana, 122002
Website:Jukasojurneys.com

By mistake we have bought the orange membership of jukaso journeys but on the next day we placed the cancellation request for refund of ₹102000 but till today we haven’t received the refund. We have mailed the company so many times, met them personally. On last meeting they said they will give the refund cheque on 20 oct 2017 but till today we haven’t received the same. Please refer attached snapshot of mail for the same. Please help...
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A
anumeeni
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money as per agreement clause 8.1 for the money paid for 5 years jhp mini travel plan

Please refer our previous mails of 17 nov 17 your reference id 1001266 and our mail of 19 nov 17 your reference id 1001451. Due to some personnel reasons of money requirement. The above mentioned 5 years mini travel plan jhp traveller id 185952 contract id 100779 which we have opted on 16 nov 17, we are withdrawing our application as per the clause of the contract 8.1 within 10 days after down payment. We have stated same in our previous...
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