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Jukaso Journeys Complaints & Reviews

3.4
Last updated Mar 24, 2024
Complaints 564
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Jukaso Journeys Phone Numbers

Toll free
1800 103 0203
167
179
Phone
+91 54 2240 6667
60
60
+91 89 1305 0100
44
43
+91 95 3699 8822
20
30

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Fax
+41 336 751 233

Jukaso Journeys Website

Jukaso Journeys Head Office Address

I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road
Gurgaon
Gurgaon District
Haryana
India
122001

Jukaso Journeys reviews & complaints page 20

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A
amitoberoi20
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount, payment not received

Address:Gurgaon, Haryana, 122001
Website:jukasojourneys.com

Hi,

I paid INR 36000 as a 3 years membership on 30 th Dec 2016 via Contract ID 46131 and Traveler ID 126444 but due to personal reasons I requested for withdrawal of application in next 2 days and send the application through Speed Post which got delivered on time .
After that I had written many times to them but there is no response at all .
when contacted on phone got assurance that it will be paid after 90...
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Shubham Gulati
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against Contract ID: 26287, Traveller ID: 104368

Address:Chandigarh, Punjab, 160022
Website:jukasojourneys.com

It is submitted that on 29.07.2016, we were offered 2 days free stay gift voucher and when we visited your Sector 8, Chandigarh office as called for, we were explained Jukaso’s travel plans by Miss Shweha Kaith, Miss Sukhjeet Kaur and Mr.Sandeep Mahajan and we opted for 3 years mini travel plan and an amount of Rs.40400/- (Rs.37500/- with 12 EMI intt.) was got debited on 29.07.2016 to our HDFC credit as it was told that offer is to be decided...
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D
dreamlife1
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting any response from Jukaso Journeys about mis selling and wrong commitment

Address:New Delhi, Delhi, 110025
Website:www.jukasojourneys.com

Dear Sir / Mam,
I got a call from executive Mr Vishal from his number [protected] and he offered me to come at Jukaso
Hotel for attend the presentation. When i had visited there i met with Ms Rekha Singh and Manager Mr
Kuldeep Singh Negi. She & he has given me presentation about Holiday package membership of your
company. They offered me about 3 package (25 Years, 10 Years and 5 years ) but due to expensive...
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M
madddy.kapoor
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jukaso Membership Cancellation - Refund not given Issues

Address:Gurgaon, Haryana, 122018
Website:Jukaso Journeys

Today "30Mar2017", I am writing this complaint.

I enrolled for Jukaso Journeys Membership on 16Mar2016 and paid Rs. 45, 000. Post that I applied for cancellation of my membership within 10 days, based on which they promised to refund my membership fee within 90 days after deducting Rs. 5, 000 as administrative charges. Till date they have not paid my money and have given me a PDC which is payable towards end of July 2017.br...
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S
sood_manoj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Membership fees of Rs 40,000

Address:122001
Website:www.jukasojourneys.com

We have taken the membership for Rs 40, 000 on 31/12/2016 but soon after on next day inquiring about the promises they made during the signing of membership, they simply denied and told many of the things which will be chargeable. So we decided to cancel the membership and made the request on 1st January, 2017 by mail to them. But after too much followup I got reply back on 9th January that cancellation will be done and refund will take 90...
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T
TanveerChawla
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payal Khanna - Refund not processed from Months

Address:122001
Website:jukasojourneys.com

I am after Payal Khanna from Retention team .This liar kept giving new dates for cheque refund in such a fake polite tone and will literally shout on you when you come back on the date . I have emails and Chats stating the date of refund but they do not even bother about what they committed on email, Messages and Calls .We have all the documents and proofs to show how this group is fooling the people even today .All you Jukasu Journey Staff...
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A
AmanA001
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation was not processed/ No Response received from any of the Department

Address:Gurgaon, Haryana, 122001
Website:jukaso.co.in

Hi,
I had visited on dated 1st of Feb'2017, where in i had applied for membership and had paid 40, 000 . post which i change my mind and requested for cancellationon dated 10th February'2017 via contacting customer service and email both upon which told me that with in 90 days the refund will be get process. However no response was received yet.
In addition, now not able to connect at customer service nor any response receive...
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N
Neeraj Joshi
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Journeys By Jukaso Refund of rs 1,47,000/- against journeys membership application form

Address:Gurgaon, Haryana, 122001
Website:jukasojourneys.com

Company : journeys by jukaso
Membership amount payment date : 11 Mar 2017
Payment mode : credit card
Name: Meenakshi Joshi/Neeraj Joshi
Application No: 56408

Dear sir / madam,

I along with my wife was invited by journeys by jukaso's team in one of their branch office to explain about their membership and hotels. All the membership details were presented to us very nicely and were...
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Gaurav Pahujani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jukaso membership

Address:Gurgaon, Haryana, 110074
Website:www.jukasojourneys.com

This side Gaurav,
I have taken the membership on April'2015.
Ever time I m not sure where my booking is confirm or not.
1. When I book for dharamshala on the month of June'2015, they don't respond, whether the room is available or not.
2. When I book for puri on the month of July'2015. They respond we would let you in few days. But then also booking not confirm.
3. When I book for Gurgaon there home branch...
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shravan tiwari
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of membership and refund payments

Address:Gurgaon, Haryana
Website:jukaso.co.in

Dear
I have taken a membership from Journey by Jukaso in the month of June 2016, they are promising me to give membership kit, 2 movie ticket and Rs 4000 worth food voucher with this membership. But After getting payments we have continuous follow-up for these thing but they dint deliver .I have personally visited many times in there office they always told will do. but they never give proper response. I had cancel their membership...
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A
ahaqueab
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund pending since 10 month

Address:New Delhi, Delhi, 110025

I signed a contract having contract ID: 19813 in may2016 & requested a cancellation with in 2 days. Got Confirmation that refund process will take 90 working days & now its more than 10 month and yet no refund received.

Called multiple times & same response cheque is ready will contact you shortly.

On mail follow up its pathetic no one bothered to response..

Its really a very bad experience & word...
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S
Shikhar Sahni
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Totally fraud company

I recently got tricked into false scheme offered by jukaso. Even after 8 days of payment the executive has not provided any agreement and when i am asking to cancel the membership, they are not doing so and suggesting that they only sell packages. I wrote an email for cancellation to jukaso but no response from their side.

Totally fraud company....
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Prateek Gautam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Providing banquet and free hotel stay with food

Address:110075
Website:jukasojourneys.com

My membership id is 130081 and it was taken at the cost of Rs 40, 000 on 26th Jan 2017. Jukaso said we have won a lucky draw and will be given a free voucher for 2 days 3 nights (breakfast free) to any of their locations and gold worth 5000/laptop/mobile. Nothing was given at the last. they told about other travel benefits in which i was not interested. Suddenly, they told that they have 4 & 5 star property at sundernagar, delhi and gurgaon...
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Jagdish Mutreja
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of payment

Address:Gurgaon, Haryana, 110049

In Oct, 16 I took a holiday plan for 5 yrs from jukaso journeys. But when i read aggrement there was differences in promises made to me. Within 4 days I withdraw my application & requested for refund of my Rs 85000. But even after repeated reminders and frequent visits no refund given even after 5 months. It is totally fraud company so better not to go for it. I hav filed a case in consumer redressal forum...
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Devendra Tripathi 36245
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not paid

Address:New Delhi, Delhi
Website:jukasojourneys.com

Hi,

I had taken the membership under their psychological and falls commitments on 22 October 2016. Just within an hour I had cancelled the membership via phone, next day via mail, and day after I had sent a cancellation latter to the company via registered post.

I had wait for 90 days as they says that this is the refund time limit. After that I mailed many times to the company and some one Payal Khanna. Frequently...
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S
sunnydonter
from Puruliya, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount

Address:Gurgaon, Haryana
Website:infojukasojourneys.com

My contract id is 45842 and traveller id is 126125. I bought this policy on 28/12/2016 and on the next day on 29.12.2016 I had requested to cancel the agreement and send e-mail to the official ID of jukaso journeys and they replied that concerned department will looking after your request. But till today, no refund or response has been received. I had mailed so many times but no response from jukaso. Even they had given me one voucher for...
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S
satyapal88
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gave wrong information and not cancel the membership

Address:Gurgaon, Haryana, 122002
Website:jukasojourneys.com

I purchased the membership on 30 nov 2016 and paid 80 k by debit card.

Jukaso sales people gave me wrong information about their properties and membership. I received the welcome mail after 7 days of signing the membership. After getting the welcome mail, i started to queries about their properties for my holidays then i came to know that there are no properties as promised to me while signing the membership.

br...
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gupta_nick
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Absolute Frauds

Address:122001
Website:jukasojourneys.com

I was given a two nights voucher by this company for attending their presentation which clearly stated in the terms & conditions that only taxes for the accommodation are payable by the bearer. When I emailed Jukaso as required for the booking firstly for weeks no one responded. Then I called up the 1800 no. that was given and finally got a call from one their reservation representatives Ms. Pooja ([protected]) who agreed that while the voucher...
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Vikram Katiyar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating done by jukaso on false promises and misrepresentation

Address:122001
Website:jukasojourneys.com

Hi All, JUKASO(Journeys by JUKASO/JUKASO Journeys) is continuously cheating customers on the basis of false commitment and misrepresentation of offers.
If you're one of them please raise your voice on internet, spread awareness and join campaign. Side by side please raise transaction dispute with your bank within 60 days so that your hard earned money would not go to these #######s.
Yes, rather chasing JUKASO for years, you...
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OmParkash Gupta
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund on Withdrawal from Membership

Address:110092
Website:NA

A sum of Rs. 25000/- was paid through Credit Cards as initial payment for membership of JHP-5 Years on 24/01/2016. The membership was withdrawn within an hour on 24/01/2016 itself and this was conveyed to the company via E-Mail as well as a letter. The reason for withdrawal was that the agreement did not contain several features which were mentioned during the presentation. The agreement, on the other hand, contained several new restrictive...
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