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Jukaso Journeys Complaints & Reviews

3.4
Last updated Mar 24, 2024
Complaints 564
Resolved
379
Unresolved
185
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Jukaso Journeys Phone Numbers

Toll free
1800 103 0203
168
179
Phone
+91 54 2240 6667
60
60
+91 89 1305 0100
44
43
+91 95 3699 8822
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30

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+41 336 751 233

Jukaso Journeys Website

Jukaso Journeys Head Office Address

I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road
Gurgaon
Gurgaon District
Haryana
India
122001

Jukaso Journeys reviews & complaints page 23

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G
gurgaonmohan
from Palwal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membership cancellation and refund regarding

Address:122001
Website:jukasojourneys.com

I have submitted cancellation request of my mini membership in Jukaso Journeys on the next day of membership taken on 1st of July 2016, within 10 days of signing the contract. its now more than 4 months and there is no clear committment from company regarding refund. as per contract money should be refunded within 3 months of cancellation. its a fraud company & cheating the people. requesting you to kindly look in to the matter ...I have...
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B
Binita Roy
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding holiday voucher

Address:New Delhi, Delhi, 110003
Website:www.jukaso.com

I have got an holiday package from jukaso innTo collect the coupon they have called me.But i was agreed to visit the hotel on condition of not spending more
than 30 minutes inside the hotel bcz on the same day i have to pick up train.They agreed so i visit the hotel by spending more than 500 but in hotel there behaviour towards client was pathetic.They have wasted first my 10-15 minutes then start agruing that u have to give ur 45...
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A
anilkumar1322
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of Membership (Membership ID 23889)

Address:New Delhi, Delhi, 110074
Website:jukasojourneys.com

I have submitted cancellation request on 7th of july 2016, within 10 days of signing the contract. its now more than 4 months and there is no communication from company regarding refund. as per contract money should be refunded within 3 months of cancellation. its a fraud company & cheating the people. requesting you to kindly look in to the matter ....
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D
deepak.ask
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Not received and unauthorized credit card Charges & no response

Address:New Delhi, Delhi
Website:jukasojourneys.com

Hi,

I have purchase a 10 contract with 1, 20, 000/- Rs service. there are many concerns.
1.There are 9972/- Rs interest that need to wave-off as they committed.
2. As they committed to give a kit for 35200/- but not received.
3. I have asked for booking for Dharmshala they said in December there are very rush and can't arrange by gift voucher.
4. I asked for cancellation of this contract and they...
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D
dipalpatel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by Jukaso Journeys Group

Address:Pune, Maharashtra, 411014

Dear Kavita/Fortune Team,
I am Dipal Patel, membership ID-17206 at the time of contract we got written confirmation from your local
sales office in Pune- Mr. Rakesh Verma to have complimentary free stay with Return Air tickets for 6 nights
and seven days (details attached), accordingly we planned our holiday from 25th August 16 to 31st August 16
and asked Rakesh to Book the same in Month of 26th June 2016 (details...
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D
dkabcl
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requested for refund of my money and cancel my membership as promised my your representative Mr. Ashwani (09958041380

Address:122001
Website:jukasojourneys.com

Mr. Ashwani your sales representative sell me the product of your company on 15th Oct. with commitment that if you don't like the product we will cancel your membership will give the refund with full value. now after reviewing your plan when i called Mr. Ashwani please cancel my membership as i am not interested. and Mr. Ashwani told he will process the refund after discussion in office within 2 days. but after 2 days when i try to call Mr....
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H
hazel2015
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating by the representative

Address:110091
Website:www.jukaso.com

R/Sir, On 05 Nov 16, I have received a call from Jukaso Hotel located at Sunder Nagar New Delhi regarding claiming the three gifts as I informed by your representative ie. Charu Sharma on telephone that you have been sort listed by the company to give three gifts. She requesting me again and again to visit above hotel at Sundar Nagar, Delhi to claim the gifts with my wife. I asked representative on telephone what will do from my side. She...
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M
manusar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated: no kit received since 3 months, money not refunded

Address:Gurgaon, Haryana
Website:jukasojourneys.com

After being called upon in an event by the fraud jukaso journeys executives, i signed up for one of their membership plans. They told me that i would receive my kit within one week but it's been three months and nothing has been received. They have taken more than rs 50000 and when i requested to refund the money their team is not responding. The people who sold the fraud membership are not answering my calls. This company is a scammer. Please...
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H
herculespuri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive, kit requested, cancellation and refund no response yet

Address:411028
Website:jukasojourneys.com

I purchased 5 years holiday plan @ 90, 000 in pune from rakesh verma on 10-oct-2016, till then no papers received.
I have mailed him cancellation request, as agreed by him before selling plan to refund full amount if i cancel within 1 month. It's more than a week of request and no update.

On call and email, he assured refund, till now no update. His mobile not reachable and another employee sandeep kanojiya from pune...
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V
vivsriv
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud : I didn't receive booking kit or anything

Address:122001
Website:jukasojourneys.com

Hi,

I was trapped by Jukaso when I filled a form in Haldiram and they claimed that I am a winner for something. When I visited Jukaos they explained their membership plan which I somewhat liked and booked by paying Rs. 36000.

It has been more than 2 months, I haven't received the booking kit or anything other than contract paper. I couldn't book any hotel because I didn't receive any booking information yet.br...
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A
AmitR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating from Jukaso Journeys

Address:Gurgaon, Haryana
Website:www.jukasojourneys.com

I had opted for Jukaso membership on October 12, 2013. Member Id given to me was W0100153. Exeperince with Jukaso was very disappointed and finally to get the satisfactory solution to all the problems facing, I also joined the group in order to get my refund.

As a result of our protest and notice, I got contacted by Jukaos member relations for settlement. They offered me Orange membership with no furhter cost. I accepted the...
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V
Virender.Chahal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for refund against cancellation of membership-Id-25377

Address:122001
Website:www.jukasojourneys.com

I was offered 10 years membership with very high promises at the price of 140, 000, however within 4 days I realized this is horrible and promises are not beneficial. As per contract I have submitted cancellation mail on 25 July 2016 ( my cancelation was confirmed by Jukaso ) which is within 15 days of contract(according to contract it can be cancelled within 15 days and the amount for the same will be refunded).

Many mails...
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V
Vaishu@sachin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money - (customer id -33619)

Address:Gurgaon, Haryana, 122001
Website:Jukasojourneys.com

I have purchased the membership on 30st sep 2016 by paying amount of 1.45lakh and after 2-3 days i got verification call from smita, due to which i came to know that jukaso representatives (sandeep/rakesh/nikhat) ([protected]) has given us wrong commitments during presentation @hotel fortune inn pune on 30th sep2016.
After that i have immediately sent membership cancellation email on 4th oct 2016.
Below are the points which...
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Dhaliwalaj
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Holiday Plan purchased from Journeys from Jukaso

Address:Gurgaon, Haryana, 122002

I had purchased a 10-year holiday plan (Contract ID 16925) on 10th April 2016 and applied for a refund on 18th April. I was told they have a 90 working day period to process the refund request. It has been more than 7 months and I have not received any response from Jukaso regarding my refund. I have repeatedly called their customer care and they keep on telling me the same thing that they have forwarded my case to the concerned department...
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Vikram.singh0026
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Advance not refunded when denied for buying holiday package.

Address:411036
Website:jukasojourneys.com

HI,

I was called by an executive called Sweta, 3-4 times to attend an event organize by ITC fortune Hotel, Pune on its 38th Anniversary, where we have to give feedback on their services and food.

initially I made excuses not to attend but on reputedly request I thought I should go as it was an anniversary event and they might wanted real feedback and increase their PR. though I was told that I have to come...
+3 photos
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Shivender Nageen
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Holiday plan amount from Jukaso Hotel, Gurgaon

Address:122001
Website:Jukaso Journeys, jukasojourneys.com

I have purchased 5 year membership of Jukaso Journey by paying partial amount of Rs. 46000 out of Rs. 70000 on date 23rd Feb. 2016, at Jukaso Hotel, Gurgaon. I cancelled the contract by sending cancellation Email on 25th Feb. 2016 due to some misunderstanding with the Holiday plans.

When I visited Jukaso Journey Office, Gurgaon they told me I will be receiving the amount after deducting Rs. 5000 + Taxes after 90 working days...
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govind malasi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False commitments

Website:jukasojourneys.com

Ref Traveler Id : 114950
Contract Id : 36527

I have applied for 5 years membership by paying 65, 000 through HDFC credit card on 25th of Oct 16 after discussion with Mr Dhananjay Mishra, Jukaso representative, but the terms of the agreements are not as per the commitment given by the representative. Now there is no option but to cancel the membership with immediate effects as per the clause of the agreement under which...
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ashishpandeyinfo
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheaters and frauds. Jukaso Journeys trap innocent people

Website:www.jukasojourneys.com

Their staff called us on phone and intimated that we have won a holiday coupon of the company and we were invited to a hotel in Delhi for a hi-tea and collecting our gift at 6.00 pm.

We reached there, first of all there was no hospitality at all and staff themselves was busy among them. however, we were attended by some of your representative after brief intro of company he introduced us to his manager who told us that he was...
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Sakshijaini
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of membership

Address:110092
Website:jukasojourneys.com

Sir,

With Reference to contract Id 36259 & Traveler ID – 114619, I SAKSHI JAIN would like to cancel My 5 yrs membership due to false promises made by the merchant & also extreme rude Behavior shown towards my family by sunder nagar branch. We have also emailed you on 23rd October regarding the
Cancellation but we have got no response from your side.

Kindly take an immediate action against your sunder...
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Tanya39
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shaifali and dhananjay cheaters

Address:New Delhi, Delhi
Website:www.jukasojourneys.com

This is a fraud company
Kindly stay away from these THUGS
their employees r fraud too..they state somethng else othr than wat they serve..
They thug r hard earn money..v want r money bck
They stated mny thngs but nothng is being mentioned once the contrct has been bought
They owned rude employees as they know they need it to run a fraud company..
V ol togethr shud make an effort nd let ds company...
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