Jukaso Journeys Complaints & Reviews

I got to engage with them in year 2016, june. They called me at their gurugram office and shows me the holiday package plan and forced me to make payment on the spot. I did just got influence form the holiday package.
The holiday package was of 75k but when i was not ready to buy the plan they offered me the same plan in 61k. Finally i made the payment. (i do have the payment receipts with me). After two days when i tried to login...

About eight months back, I visited their sunder nagar delhi office and they informed me about their membership program. One of their sales executive, told us about various schemes and offers they provide for if we participate in their membership program.
So around 2 hrs of session, they gave us lucrative offers which we will get if we join their membership program so we finally joined their 5 yr membership program and paid 60000/-...

My contract id is 45842 and traveller id is 126125. I bought this policy on 28/12/2016 and on the next day on 29.12.2016, request was made to cancel the agreement. Around 50 mails have been sent to know about the refund process but the representatives of the company are adamant to give only unsatisfactory reply. As per agreement, the refund amount will be given within 90 working days which has already been elapsed. Even the membership was...

Am Rahul Patel had purchase Rs 50000/- a policy no 95422 dated 30/may/2016 at your Gurgaon office
But when I gone at home and ready the policy I came to know that it is not for my requirements and I canceled the same on 31/may/2016 as conform by your side for cancelation

As the term I wait for 90days for my money but I surprise that when u reply that it will refund after 90working days.
Still I wait for 90 working...

I have bought a 10 year travel plan on 10th April 2016 for which I paid Rs 80, 000 (travel member ID 82762 and contract ID 16925). Afterwards I did not find the plan satisfactory and I had applied for cancellation and refund on 18th April 2016 via email which was within the stipulated time frame of the stipulated 10 day cooling period. I had also visited their office during this time and handed over a written request for cancellation. I was...

My contract id is 45842 and traveller id is 126125. I bought this policy on 28/12/2016 and on the next day on 29.12.2016. Thereafter, so many e-mails have been sent on official mail id of jukaso and also called to customer care but their response is nil. As per company norms, the refund is to be given within working 90 days from the request of cancellation. Earlier they said that your refund process is in progress and today they replied that...

We took the membership from jukaso journeys in november 2016 and then had to cancel due to it poor service, lack of proper communication and misleading commitment made by the team involved.
It has been 5 months of regular follow up but no actions is taken on the matter. It is causing lot of mental stress and harassment to us. Please help.
Here are the details:
Contract id: 37626
Traveler id: 116275
Amount:...

Hi..This Company is totally fraud/ cheater. They make false promises through their Venue manager at the time of selling membership, however reality is far away from that.

They will show you manipulated tariffs like 20-25K of their property or tie-up property in Kerala or any where else at trip advisor at the time of selling membership which they claim to provide you in just 3-5K only on taking their membership of 5 years,...

I have applied for refund of 5 years membership of 50, 000/-. Ms. Payal khanna (A [censored] lady) always not pickup the call & agreed for refund of my money but she didn't do this, customer care executive have no information. They are fraud, cheater, they always denied for any reservation of any tour and charge much more. They told travel policy at the time of purchasing of membership is totally different after purchasing. After purchasing...

Dear sir,
Good morning!
Belated happy new year 2017!

I had taken the aforesaid membership vide contract id: 36241 which was dealt by one mr kuldeep (Mob: [protected]) in the month of october, 2016 with the intention that i will redeem my days for the marriage ceremony of my younger sister in muzaffarnagar through the tie up with hotel solitaire there for which he should us the tie up on the internet with many...

My contract id is 45842 and traveller id is 126125. I bought this policy on 28/12/2016 and on the next day on 29.12.2016 i had requested to cancel the agreement and send e-mail to the official id of jukaso journeys and they replied that concerned department will looking after your request. But till today, no refund or response has been received. Earlier also, i had submitted the complaint through the present site but till today, no refund...

I am completely unsatisfied with the service quality of Jukaso. They dont book hotel on request and neither respond back.I have to follow up with them again and again. Now I have wrote them a lot many time to cancel my membership (ID 116010) and refund my all fee as I have not been able to avail any holiday yet. I have asked them for one request but they did not book it. Nobody is there to listen me...

On[protected], I had invited in Jukaso journeys for free journey plan. They informed their plan and I paid Rs. 71000. When I got confirmation call I was shocked. Information provided by their sales executive was totally wrong.
Finally deal has been canceled by me on 9th day as per purchase date.
Since then I getting confirmation on mail that they have forwarded request to concern department. After three follow ups no one called...

Promise are fake they call customers by offering free holiday vouchers they make fake promise there person name Amit, Rohan, Jatin verma are lairs they call dozens a time to call customers and once the customer take membership the never pick up the phone when he knows that the customer is calling. I request and mail lost of time to cancel my membership but they never respond....

We took membership in jukaso journeys last year and we had received a gift certificate to stay in any hotels of Jukaso in any of the 5 cities. We have done the reservations and sent the mail 3 weeks back. Still none of them reberted back. I have been calling the call center. everyday. They.say the mail has been sent to the reservations dept.and they will revert back within half an hour. But till today none of them have responded. They actually...

I have requested for booking and have not received any response yet like past. Moreover now my emails are bouncing back and no body is responding on phone. I have fad up of this experience what i have every time with jukaso.

I want to terminate my contract immediately and want my membership fee refunded back. Please look in to it immediately. My membership id is 116010.

Dr ashish akar
[protected]...

Hi Jukaso Team,

this is the worst service I have ever been with. no body is picking customer care calls and not responding on email also.
I have pre-paid membership still I have to following up with you and customer care and no body is responding.

I would like to cancel my membership with Jukaso Journey and want a refund of amount.
My membership ID is 59290....

Dear Sir/Madam,

we are law abiding citizens of the country, we live life with religious and peasefull planing of future, We save some amount from our hard earn income to take our family on tour within 3-4 years, Jukaso/ Jurney resorts pvt ltd owned by Rajeev khanna, Malini Khanna, and Yogesh khanna cheeted us with our hard earned money by selling fake travel plans,
we requested telephonic ally, personally and in writing...

I have taken the 5 yrs of membership with Journeys Resorts Pvt ltd. by Jukaso on 04.04.2017. But due to some family emergencies, I need to withdraw the membership. I have send the email and courier to their Gurugram address . They state that you should come down to the office to meet to discuss about the same. I have paid them Rs. 60000/- for that. But now they state that it may be refunded if you withdraw within 90 days after the deduction...

I had taken membership from Jukaso Journeys on October 2 2016 and sent for
withdrawal of membership on 08-Oct-2016. They have acknowledged my withdrawal and told that the amount will be refunded in 90 days. Since then I have been enquiring about my refund and every time they tell that it will be done next month
My client id is 111794 and contract Id is 33727

I think I am cheated and my hard earned money is lost....