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Jukaso Journeys Complaints & Reviews

3.4
Last updated Mar 24, 2024
Complaints 564
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379
Unresolved
185
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Jukaso Journeys Phone Numbers

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1800 103 0203
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+91 54 2240 6667
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+91 89 1305 0100
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+91 95 3699 8822
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Jukaso Journeys Website

Jukaso Journeys Head Office Address

I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road
Gurgaon
Gurgaon District
Haryana
India
122001

Jukaso Journeys reviews & complaints page 24

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M
mishraa_01
from Budhana, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membership has been cancelled but still not received refund amount

Address:Gurgaon, Haryana, 122001
Website:www.jukasojourneys.com

I had purchased membership of Jukaso Journeys (of Rs55000) on 21st of May 2016 and submitted cancellation request on 23rd of May 2016. I send the mail to the concerned department of Jukaso and after calling their customer care no [protected], it has been advised to me that money will be refunded back after 90 working days as per their company policy(after deducting Rs5000+taxes extra) however still didn't get my money back as 90 working days...
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Manu Singla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Case against Jukaso for fraud and deficiency in service

Address:Gurgaon, Haryana, 122001
Website:jukasojourneys.com

At the time of taking membership, the sales team provided a long list of wonderful resorts across major international tourist destinations including Bali, Maldives, Singapore, etc. saying that these are the tie up hotels. I repeatedly checked with them if I need to pay anything extra to book rooms in these hotels/ resorts but they said that its part of package. But when I received the kit no such resorts/ hotels were mentioned. Later after...
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draru81
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal of application

Greetings

I am Dr arun and myself and my wife attended a meet on 9th October in rohtak in saffron hotel by journeys resort private limited . there we were offered a mini membership of five years with 80, 000 rs without any AMC for five years with four nights and five days every year ' we we're told that all the booking can be done online and we were offered a ten percent discount. also we were told that all there resorts...
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divyalok suman
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated us by conveying wrong information

Address:Gurgaon, Haryana, 110058
Website:jukasojourneys.com

Hi Respective person,

I request you to please cancel my membership. My Traveller ID 111962 and Contract ID: 33865 with Immediate effect and I want my money back. I paid Rs 15, 000 by Citi Bank Credit card for 5yrs membership.

Reason of cancellation: ( fake offers and commitment)

The wrong message and commitment was conveyed to Me and my wife. We have purchased this membership on 4th October from...
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Ajay Tikiya
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong EMI's done

Address:New Delhi, Delhi, 110014

Dear Team,

I have visited the Journey Jukaso office in DLF Metropoliton mall on 7-Aug & briefed all the info by Mr Jatin ([protected]) & his senior Mr Avinash [([protected])(left Journeyjukaso)] & at time of making payment of Rs.72, 000 i had converted the EMI on for 36 months but as per my credit card transaction it is converted in 12 months only so please make this rectification or cancel my membership.

Travelor...
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nilanshu agarawal
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading staff and fraud company Journeys by Jukaso

Address:New Delhi, Delhi
Website:www.jukasojourneys.com

I along with my family had once had lunch in Haldirams lajpat nagar. we had filled up a survey form there. after few days i got a call from journeys by jukaso offering me a free vacation trip in case i visit their office in ansal plaza khelgaon andrews ganj. I went there to see what they are. i knew no one is going to offer me a free vacation without any terms and conditions. there i met with Mr. Vivek Singh - [protected] who explained to...
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Prashant Pratap Singh Pundhir
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake promises

Address:Gurgaon, Haryana, +91

Yesterday we got a call from jukaso it from ms. disha, mr. anurag, mr. saransh and mr. deepak. they told us that you filled one coupon in haldiram and you have been shortlisted for our free gift vouchers of stay and 1 scratch coupon of either laptop, smart phone, pc jewelers coupon or flipkart amazon voucher. and they assured us that we will take only 45 mins of yours and you need not to take any membership of yours, this is just promotional...
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Shahgufta Khan
from Sangamner, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want my money back

Address:Gurgaon, Haryana, 91
Website:Jukaso

I received a call, she told me that I won 2 prizes, and asked me to collect these prizes from jukaso, gurgaon. I went there with my wife, on reaching she told us about journeys by jukaso memnership, after all she shows different offers for members. I pay 10000 to her to be a member but after reaching home, i google about jukaso membership, and understand that its a trap and fake promises, now I want my money back, i called that lady but she...
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Pawan Deep
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheater Company not providing refund.

Address:Gurgaon, Haryana
Website:jukasojourneys.com

Hello,

I have purchased 5 year plan from DD Mall, Gwalior (M.P.) on 3rd Oct 15
through manager Mr Ravi Srivastava. Paid rs 45000/- there via Credit card.

Later i found the feedback are not so encouraging. Tried booking for a tour but no success. Even their official website ws not working. Mail ids not working and switched off mobile of Mr Ravi Srivastava.

Consequently on 10th Oct 15,...
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S
sash sash
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of my payment as services offered were denied

Address:Gurgaon, Haryana, 122001
Website:jukasojourneys.com/jukaso-journeys-corporate-office-2

I am Shashi Bala, on 24th sep, 2016 I was invited by Jukaso journeys resorts employee Ms Manjit kaur and Ms simran nod they told us to join 5year jukaso membership for Rs 70, 000 . Initially we were reluctant to join as member but after their lot of convincing promises we joined by giving Rs 50, 000 through credit card and Rs 20, 000 as check payment . They told us that you will be provided with free spa services, Each Jukaso studio will...
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Sweta Suman Jha
from Muzaffarnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional behaviour

Address:Gurgaon, Haryana, 122001
Website:www.jukasojourneys.com

Since the time I have taken this membership, I have been rueing my decision to do so:

- While taking the cheque, many benefits were shown which I was commetted that I will be receiving it along with my kit. (IT WAS A BIG FRAUD AND I DONT EVEN WANT TO TALK ABOUT IT AND WASTE MY TIME AND ENERGY). Even the number of days offered annually turned out to be different from the one that I was committed.

- After many...
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Vivek Viswam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apple ipad mini

Address:Gurgaon, Haryana, 122001
Website:jukasojourneys.com

I have been enrolled as member of journeys by jukaso since 01 may 16 and my member id is 18085.

I haven't received the apple i pad mini as promised till date. Till date whenever i had called their customer care they just have one thing to say that they are out of stock and the stock is expected to arrive in ten days. Kindly resolve the issue at the earliest please.

We recently went to their mussoorie resort...
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chouhan sunny
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded and charged extra (Not provided what committed)

Address:122001
Website:jukasojourneys.com

I am sunny chouhan from gurgaon, i have joind 58000 rs 5 year membership of jukaso journey {11.06.2016}. They forced me to pay 59000 on the spot through credit and assured me that my monthly EMI will be converted to 1280 PM.But after paying that money they never converted my paid money to EMI and told that you get it done from your bank we will refund extra interest payable, so I did the same and EMI raised to 2000 (round figure).Its almost...
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binitkumar50
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my money

Address:110092

Company is totally fraud. he asking to take membership and provide the false commitment. i take the membership on 25-sep-2016 on the basis of mr. kripa shankar pandey's false information. after selling he is not picking the phone and not responsible. please provide me how can i cancel the membership and want to take money back. my detail is below:
Contact id: 33130
Traveller id :111106...
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Liyana DC
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response for cancellation of policy

Address:Gurgaon, Haryana, 122001
Website:jukasojourneys.com

We purchased their policy valid for 5 years which cost us 60, 000 INR. On the first trip we took, the services were absolutely pathetic. The hotel details forwarded to us were false. On complaining to the customer care they didn't respond. The salesperson Mr. Ankit and Mr. Saransh refused to attend any of our calls though while selling the membership they were more than eager to attend calls any time of the day. We spoke to their customer...
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ajitkumar3110
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel my membership

Address:122001

I am ajit kumar from gurgaon, i have joind 65000 rs 5 year membership of jukaso journey yesterday {20.09.2016}. There were rahul rao {lucknow} aswani from bihar munger and nitin as a manager. I have paid 35000 by 2 debit card { yes bank 25000 and sbi bank 10000} on spot in jukaso hotel gurgaon near maharanapratap chauk, sec 14. When i returned my home i read reviews on net, most of review are about fraud, i am socked, i want cancle my membership...
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R
rjkhurana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misinformation during sales

Address:Gurgaon, Haryana, 122001
Website:jukaso.co.in

About a week back I was invited to meet Mr. Sanjeev and his boss Mr. Ashwini in Gurgaon to avail a free trip. And alongside, they sold me a 5 year plan. I was promised that I can avail an international trip to Dubai at a cost of only 7K. However, to my surprise I was told I cannnot avail before 45 days as the process to issue DEA ID takes 45 days! In such a fast moving world to generate a simple log-in ID they take 45 days. This information...
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Ashish11arora
from Boisar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membership cancelled but refund not received

Address:New Delhi, Delhi, 110067

Hi,
I bought a membership on 6th Aug 2016 from MGF MALL Saket office and paid rs.10000. It was told to me by Mr.Jitendera Tiwari and his manager Avinash Soni that I can cancel the membership anytime and full money will be refunded. I had requested for cancellation of membership on 7th Aug 2016 (next day), becuase I had seen so many complaints against the company on Google.
But I was surprised when i got to know from customer...
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TanveerChawla
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service - no refund - fraud concept

Address:Gurgaon, Haryana, 201011
Website:jukasojourneys.com

Me and my wife were invited by jukaso inn sunder nagar for attending their membership plan where we booked their 5 years membership plan. We paid 50, 000/- to” journeys “on 28th may’16 through my credit card. Your executive promised many extra perks like free dinner coupons worth 5000, vibes coupons worth 10000/- every year, discount dairy, 2n3d stay in singapore, 2n stay in any of the jukaso property along with 25 night stay in 5 start...
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amitec77
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation Membership with Fraudulently ,Dishonesty Cheated

Address:Gurgaon, Haryana, 122015
Website:www.jukasojourneys.com

This is with reference to the membership scheme offered by jukaso hotels and resorts.

On 3rd September, 2016, me and my wife were invited by the hotel for their Gurgaon Hotel, wherein they were offering the membership scheme to the guests and there we met mr. Nirbhay Singh who offered various lucrative deals and insisted us to opt for the scheme as that was the last day for the scheme.you have to decide today only
br...
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