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Junglee Rummy Complaints & Reviews

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Updated: Mar 16, 2025
Complaints 1049
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Junglee Rummy reviews & complaints page 37

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D
Dhinesh DK
Oct 27, 2020
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Address: 3/70kela theru

Profile name edit personal information edit
Junglee Rummy customer support has been notified about the posted complaint.
Hello Dinesh,

Thank you for contacting Junglee Rummy.

We understand your concern as you wish to update your profile details in the Junglee Rummy account. we request you to write us on [protected]@jungleerummy.com with your registered email address so that we can fix this for you.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
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    A
    from Powai, Maharashtra
    Oct 21, 2020
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    Withdrawal on hold by junglee rummy

    Hi,
    My user id AravindMBA

    I used to withdrawal every day without any issue. Suddenly today message has come that your account is under verification. We dont know what kind of verification you do when we already submitted while joining. Since it is my money you dont have rogyhts to hold. Please revert immediately......
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    V
    Vijayaraj80
    Oct 13, 2020
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    Address: 2/54 , muthuraja st, ponnusangampatty

    I am two account open in junglee rummy . My kyc fill in the pan no . But not accept for my id proof. My money is no widthdraw. Contact immendity.
    Junglee Rummy customer support has been notified about the posted complaint.
    Oct 13, 2020
    Updated by Vijayaraj80
    I am two id open. But id proof for not accept. Same id proof for not accept. My money for no widthdraw. Contact costumer for tamil language .
    Dear Vijay,

    Thank you for contacting Junglee Rummy.

    We request you to write us back on [protected]@jungleerummy.com along with your another account details i.e. Username or Email ID so that we can locate the account and assist you further.

    Regards
    Team Junglee Rummy
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      S
      SanjuRai
      Oct 7, 2020
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      Junglee rummy is a website running by a bunch of brainless people who know only to loot money. I have contacted them around 50 times through both call and mail for last 2 months to stop sending promo sms to my phone number. Till now they are not able to resolve it and still i am getting their stupid sms. This kind of third rate mobile app/ website should not exist. I already spent much time for resolution, but they are not capable of resolving it and they are totally waste. I urge all people to stop using this third standard app to save both money and time.
      +1 photos
      Junglee Rummy customer support has been notified about the posted complaint.
      Oct 07, 2020
      Updated by SanjuRai
      My junklie user id is rummypwoli
      Verified Support
      Oct 08, 2020
      Junglee Rummy Customer Care's response
      Dear Sir,

      Thank you for contacting Junglee Rummy.

      We apologize for the inconvenience caused. Please be informed your mobile number will be unsubscribed within 72 hours from the time you have received a reply from us.

      For further assistance, please feel free to write back to us at [protected]@jungleerummy.com. We'll be happy to assist you.

      Thanks & Regards
      Team - Junglee Rummy
      Oct 11, 2020
      Updated by SanjuRai
      Already 72 hours * 20 = 1440 hours had been taken for resolving this. But no use. Please stop junklie app as soon as possible for the sake of people. Pathetic service I have ever seen. Totally disaster
      Oct 13, 2020
      Updated by SanjuRai
      Is your 72 hours still running on ? or is it another 72 days ? Unprofessional at his peak
      Oct 14, 2020
      Updated by SanjuRai
      How come this complaint is resolved ???
      Oct 14, 2020
      Updated by SanjuRai
      If they take another 50 more years also, they are not going to resolve this. That's their quality. Govt. should take necessary action to close down this ### app
      Nov 10, 2020
      Updated by SanjuRai
      Admin, please keep this complaint as open as it won't resolved anytime
      Verified Support
      Dec 29, 2020
      Junglee Rummy Customer Care's response
      Hello Sanju,

      We apologize for the unpleasant experience.

      Please share your mobile number here with us in case you are still getting promotional SMS In case this issue is already resolved do help us by marking this complaint " Resolved"

      For further assistance, please feel free to write back to us at [protected]@jungleerummy.com

      Thanks & Regards
      Team - Junglee Rummy
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        L
        live update
        Sep 26, 2020
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        I want to change my date of birth which was wrongly entered. I want to withdraw money. My id proof and junglee rummy account date of birth is different so its denied. Please assist me to change my date of birth in junglee rummy account please
        Junglee Rummy customer support has been notified about the posted complaint.
        Dear Player,

        Thank you for contacting Junglee Rummy.

        We understand your concern as you wish to update your profile details in the Junglee Rummy account. We will be glad to assist you.

        We request you to share your Username or Registered Email address here else you may write with us at [protected]@jungleerummy.com

        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

        Thanks & Regards
        Team - Junglee Rummy
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          K
          Kirantele
          from Bengaluru, Karnataka
          Sep 24, 2020
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          Address: Bangalore
          Website: Www.junglerummy.com

          Dear all junglerummy players

          I started jungle since 2016 before that u was very reputed person in my native i lost almost 25 lakhs in junglerummy and taken loan from all banks and in native then i locked my account and joined deccan rummy i win alot almost 8 lakhs there almost worked hard and clear some loan now since may again they added some bonus back to back anss i started again in jungle meanwhile i'm playing indeccan as wwwll rummyculture inwon 2 lakhs in rummyculture and 1 kahga in deccan but in jungle rummy continues loslosing means 20 games consecutive after only 1 game u will win and after again loosing so again inlost 1.5 lkahs since may that's also 3 times inlivkes acc fir 15 days they people say it's skill based game yes it's a skill bases game but in jungle 100% cheating so guys pls don't play at all in jungle spl they promote new players first they make u win then de[censored]vwilk come back and playbaftrr there ur life become hell so pls 🙏 do not play in jungle
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          Sep 24, 2020
          Junglee Rummy Customer Care's response
          Hello Kirantele,

          Thank you for contacting Junglee Rummy!

          We understand your disappointment as you are continuously losing games.

          Please be informed Rummy is a game of skill. The winning and losing depends upon the player strategies and skills. Also, we encourage our players to play rummy games responsibly and cards are distributed using a certified Random Number Generator software which cannot be modified or managed at any time by Junglee Rummy.

          Please refer to the link for further clarification: https://www.jungleerummy.com/responsiblegaming

          In case you are referring to any specific Game please share the GAME ID along with your User Name so that we can check the same in detail.

          For further assistance, please feel free to write back to us at [protected]@jungleerummy.com

          Regards
          Team Junglee Rummy
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            K
            KaffirBaba
            Sep 22, 2020
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            When i found that they are not trustable, i asked them to close the account and not to send sms & calls. They sent a mail that my account deleted from the site and blocked my number from getting sms & calls. But i am getting calls & sms from these #. Sent several mails, they say they are working, but repeating the same. They are acting like thugs & goons.
            Junglee Rummy customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2020
            Junglee Rummy Customer Care's response
            Dear Sir,

            Thank you for contacting Junglee Rummy.

            We apologize for the inconvenience caused and in order to assist you further, we request you to share your User name or registered email address with us on [protected]@jungleerummy.com

            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

            Thanks & Regards
            Team - Junglee Rummy
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              N
              nawaznaughty
              Sep 19, 2020
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              Address: India mumbai

              Hi,

              Everyday iam getting call and sms from junglee rummy to install the app and play rummy on my phone and iam not interested i want to opt out for the same. I dont want to receive any messages and robot call. Pls help me out.
              Junglee Rummy customer support has been notified about the posted complaint.
              Dear Nawaz,

              Thank you for contacting Junglee Rummy.

              We apologize for the inconvenience caused and in order to assist you further, we request you to share your mobile number along with the screenshot of the SMS with us on [protected]@jungleerummy.com

              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

              Thanks & Regards
              Team - Junglee Rummy
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                P
                poojbh
                Sep 16, 2020
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                Address: JungleeRummy Head Office Contact Number: 011-41058726 JungleeRummy Head Office Email Address: N/A JungleeRummy Official Website: jungleerummy.com Social Profiles Facebook Fan Page: facebook.com/JungleeRummy/ Twitter Handle: twitter.com/Jungleerummy

                Hi all,

                I had already complaint against you. Don't give me message and call. Otherwise i will do complaint against you. I have blocked lots of numbers. Still they come with new contacts.
                This is last warning. Don't dare to give me phone call and messages again.
                +2 photos
                Junglee Rummy customer support has been notified about the posted complaint.
                Dear Sir,

                Thank you for contacting Junglee Rummy.

                We apologize for the inconvenience caused and in order to assist you further, we request you to share your mobile number with us on [protected]@jungleerummy.com

                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                Thanks & Regards
                Team - Junglee Rummy
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                  G
                  Gotooo
                  Sep 16, 2020
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                  Address: At-base,post-pacchapur,tal-bhiwandi, dist-thane

                  After lon time i am widrawing money... But money not widraw in bank... Everyday i need support... But your team never responded... 5000 are widraw me, , its big amount... Please help me
                  +1 photos
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Dear Prakash,

                  Thank you for contacting Junglee Rummy.

                  We understand that your concern is related to the withdrawal request. We're here to assist you with your query!

                  We wish to inform you that your withdrawal request ID-9852903 and 9852894 of INR 4, 900.00 and 100.00 is currently under processing queue at the bank’s end and as per the bank's processing time, it may take 5 working days (Excluding Saturday & Sunday) to credit these funds into your bank account.

                  We appreciate your patience.

                  For further assistance, please feel free to write back to us at [protected]@jungleerummy.com We'll be happy to assist you.

                  Thanks & Regards
                  Team - Junglee Rummy
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                    E
                    ENGLISH ssc bank cds etc.
                    Sep 15, 2020
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                    Address: Delhi

                    I play rummy on junglee rummy website very frequently but from the last 3 months it has been observed by me that website is not trust worthy. i play rummy very well but whenever i deposit money and play games i always lost my money just because cards that i get was always according to that game so that by hook or crook i always lost my money. it is a very big fraud.
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Hello Sir,

                    Thank you for contacting Junglee Rummy.

                    It's unfortunate to know that you feel this way.

                    Please be informed that the games are in no way prefixed and cards are distributed using a certified Random Number Generator software which cannot be modified or managed at any time by Junglee Rummy.


                    In order to help you further, we request you to send us an email from your registered email id to [protected]@jungleerummy.com so that we can look into it and resolve your query.

                    Thanks & Regards
                    Team - Junglee Rummy
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                      P
                      Pankajrathod1089
                      Sep 14, 2020
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                      Address: Navi Mumbai

                      Already document use and phone number used this account plz help me
                      +1 photos
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Hello Pankaj,

                      Thank you for contacting Junglee Rummy.

                      We understand your concern related to your Junglee Rummy Account. We checked and found you're holding multiple accounts post investigation you're allowed to continue with the account "pank61206gu"

                      Please be informed we have removed your KYC documents from your other account, You may complete your KYC in your active account, also please note you cannot use the same number which is already used in some other account.

                      For further assistance, please feel free to write back to us at [protected]@jungleerummy.com. We'll be happy to assist you.

                      Thanks & Regards
                      Team - Junglee Rummy
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                        N
                        Nitindosa
                        Sep 12, 2020
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                        Resolved

                        Address: Nagpur

                        Dear friends.

                        My name is nitin and my user id is nitindosa142.
                        I strongly suggest/believe this kind of site should be stopped and penalized for cheating the public

                        We play for fun and also anticipating the site is genuine and do not cheat us

                        My complaint to the site is copied below

                        Twice i have been disconnected from a game and thrown out of the game as well as i was in the game playing that game. And there was no network issue from my side as i m using two cell phone with different networks and plays with the same i'd on both the phones but there was no joined games. Once they have given me a bonus of 1000 rs and told them as this things should never happen again in the future and it di happen.

                        And my second complaint was that i was logged in on three games at a time how is it possible for me to play three games at a time and when i complaint to them they are say that it is a technical problem please explain me the problem and there supervisor are so rude the name is mr sandeep and mr dattu can't answery questions and disconnected the call is this the way to treat a customer who has deposited lakhs of rupees.

                        Please guys don't trust these people and guys suggest me what to do next should i file an fir against them or file a case against them.
                        My email id is [protected]@gmail.com
                        +1 photos
                        Sep 12, 2020
                        Complaint marked as Resolved 
                        Fake fake fake They have marked it as resolved it is totally fake. They didn't even bother to call and treated me was badly and before they were saying me that I m a valueable player. Mr Sandeep was very rude and not call me back.
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Sep 19, 2020
                        Updated by Nitindosa
                        So many days that I have posted the complaint but no reply from the so called no1 rummy site.
                        Even they have blocked my account is this the way to treat a customer.
                        My account back
                        Please unlock my account
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                          Nitin Dorsetwar
                          Sep 12, 2020
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                          Address: Nagpur

                          Dear Friends.

                          My name is Nitin and my user ID is nitindosa142.
                          I strongly suggest/believe this kind of site should be stopped and penalized for cheating the public

                          we play for fun and also anticipating the site is genuine and do not cheat us

                          My complaint to the site is copied Below

                          Twice I have been disconnected from a game and thrown out of the game as well as I was in the game playing that game. And there was no network issue from my side as I m using two cell phone with different networks and plays with the same I'd on both the phones but there was no joined games. Once they have given me a bonus of 1000 rs and told them as this things should never happen again in the future and it di happen.

                          And my second complaint was that I was logged in on three games at a time how is it possible for me to play three games at a time and when I complaint to them they are say that it is a technical problem please explain me the problem and there supervisor are so rude the name is Mr Sandeep and Mr Dattu can't answery questions and disconnected the call is this the way to treat a customer who has deposited lakhs of rupees.

                          Please guys don't trust these people and guys suggest me what to do next should I file an FIR against them or file a case against them.
                          My email id is [protected]@gmail.com
                          +1 photos
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Sep 12, 2020
                          Updated by Nitin Dorsetwar
                          And if I say that I log a complaint they will block my account..when I ask them the reason they say we have the authority to block anyone's account with intimating the customer
                          Verified Support
                          Sep 14, 2020
                          Junglee Rummy Customer Care's response
                          Hello Nitin,

                          Thank you for writing to Junglee Rummy and We apologize for the inconvenience.

                          We completely understand your concern is related to game disconnection.Please be assured we will help you with your concern.

                          our concerned team would contact you on your registered mobile number to resolve your queries within 24 hours.

                          Your satisfaction means everything to us. We will continue to serve you to the best of our ability.

                          If you need any further assistance, please let us know by replying to this email. We'll be happy to assist you.
                          So many days that I have posted the complaint but no reply from the so called no1 rummy site.
                          Even they have blocked my account is this the way to treat a customer.
                          As you said to email your support team but no reply from them also and no calls yet received so that the issue will be resolved... pathetic rummy site
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                            8
                            8759518685
                            Sep 6, 2020
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                            Address: Again colony. Post Maniktala, PS habra. Pin 743263

                            My withdrawal ID 9746071 my withdrawal request has been fulfilled but the funds have not been credited RS 2400 to my Account
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Dear Amit,

                            We understand that your concern is related to the withdrawal request. We're here to assist you with your query!

                            As checked and found that your withdrawal request id: 9746071 of Rs. 2400.00 has been declined due to some technical issue at your bank end. However, we've already refunded the amount in your Junglee Rummy account. Thus, we request you to please place a fresh withdrawal request, so that we can process the same.

                            Regards
                            Team Junglee Rummy
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                              K
                              Kailas shelavale
                              Sep 6, 2020
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                              Address: Crown 🌟

                              Kyc problem

                              Plz help me sir my kyc problem
                              +1 photos
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Dear Kailas,

                              Thank you for contacting Junglee Rummy.

                              We request you to write us back on [protected]@jungleerummy.com along with your another account details i.e. Username or Email ID so that we can locate the account and assist you further.

                              Regards
                              Team Junglee Rummy
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                                KDBhadekar
                                Sep 5, 2020
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                                I constantly receive calls and sms texts from junglee rummy to download and play the game. I have never visited junglee rummy website or downloaded the app or shared my number for any marketing communication.

                                I have tried blocking the numbers to stop receiving the calls. Everyday i receive the calls from different numbers atleast 4-5 times a day and its practically not possible to block all the numbers.

                                I want these calls to stop right now.
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Dear KDBhadekar,

                                Thank you for writing to us.

                                We understand your concern of getting promotional SMS & Calls from Junglee Rummy. We request you to send us the SMS screenshot along with your mobile number on which you are getting SMS & Calls so that we can check and work on your complaint. Please write us back with the details on [protected]@jungleerummy.com.

                                Regards
                                Team Junglee Rummy
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                                  Rajes Khan
                                  Aug 31, 2020
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                                  Address: Amta,Howrah, West Bengal

                                  Withdrawal balance problems. Tha balance not withdrawal fulfaild. But tha balance not back. Plish contact. Me my problem is solved plish. Call me [protected]
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  Dear Rajes,

                                  Thank you for contacting Junglee Rummy.

                                  We understand your concern related to withdrawals. We tried to fetch your data but unable to do so. We request you to send us an email from your registered email ID so that we can check and assist you further.

                                  Regards
                                  Team Junglee Rummy
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                                    Aravind21
                                    Aug 22, 2020
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                                    Address: [email protected]

                                    I has played honestly I kept 3200 they not paid to me and they has locked tha my account
                                    +1 photos
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    Dear Aravind21,

                                    Thank you for writing to us.

                                    We request you to write us back from your registered email ID to [protected]@jungleerummy.com so that our concern team can look into the issue and resolve it asap.

                                    Thanks & Regards
                                    Team - Junglee Rummy
                                    What happen there is no reply from junglee rummy
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                                      poojbh
                                      Aug 20, 2020
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                                      Address: Mumbai

                                      They are sending me messages, e-mail again and again.
                                      I don't know whether they got my contact number. They are continuously calling me and texting me from different contact numbers.
                                      I don't want to play rummy then why I am getting the phone calls and messages again.
                                      Please stop this.
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Thank you for contacting Junglee Rummy.

                                      We understand your concern and in order to assist you further, we request you to share your mobile number along with the message screenshot with us on [protected]@jungleerummy.com.

                                      We are waiting for your response to assist you further.

                                      For further assistance, please feel free to write back to us on [protected]@jungleerummy.com. We'll be happy to assist you.

                                      Thanks & Regards
                                      Team - Junglee Rummy
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