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Junglee Rummy Complaints & Reviews

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Updated: Mar 16, 2025
Complaints 1045
Resolved
220
Unresolved
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Junglee Rummy reviews & complaints page 33

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T
Tezzz
Oct 22, 2021
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Dear Junglee Rummy,

I'm received lots of massage every day from your site, please stop the same.

Regards
+1 photos
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2021
Junglee Rummy Customer Care's response
Hello Tezzz,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website/app.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
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    M
    Mayur Dorkar
    Oct 21, 2021
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    Dated 18 October 2021 I have corrected declared a game but they was shown us wrong declared. How is it possible.

    I have taken screen shot of the table also I have noted game I'd. Screenshot attached for your reference.

    Please do the needful.
    +1 photos
    Junglee Rummy customer support has been notified about the posted complaint.
    Verified Support
    Oct 22, 2021
    Junglee Rummy Customer Care's response
    Hi Mayur,

    Thank you for contacting Junglee Rummy.

    We understand your concern related to you had done right declare but it shown you wrong declare . Please be assured, we're here to assist you with your query.

    Please be informed that as we have checked you had done good declare and you won the game and received prize amount of Rs. 1760.0 in the game id: [protected].

    Additionally, as we have checked your and observed that you won the game and received prize amount of Rs.1760.0 in the game id: .[protected].

    Our team has also sent an email regarding the same. Please follow the same email thread in case of any further assistance. We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

    Thanks & Regards
    Team - Junglee Rummy
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      P
      praveen nm
      Oct 20, 2021
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      Requesting to stop texting to my mobile number regarding promotion of junglee rummy. Kindly stop this from now onwards. Remove my mobile number from your database
      Junglee Rummy customer support has been notified about the posted complaint.
      Hello Praveen,

      Thank you for contacting Junglee Rummy.

      We request you to write us via the Help Page of our website/app.

      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

      Thanks & Regards
      Team - Junglee Rummy
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        1
        10 AJAD KUMAR
        Oct 19, 2021
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        Dear 79053635XX, Diwali Finale2 on Junglee Rummy! First Prize: 10Lacs Win Now - http://1kx.in/mN01C4

        Always received this type of spam message
        please stop messaging me it's so irritating
        I hope it will be stopped by you as soon as possible.
        Thank you!
        Junglee Rummy customer support has been notified about the posted complaint.
        Verified Support
        Oct 19, 2021
        Junglee Rummy Customer Care's response
        Hello Ajad,

        Thank you for contacting Junglee Rummy.

        We request you to write us via the Help Page of our website/app.

        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

        Thanks & Regards
        Team - Junglee Rummy
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          B
          Bharathi Bharath
          Oct 16, 2021
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          Address: 57 57kavakarankolli sriramapuram pallikonda

          You have decided to take a break till 16th October hence You are unable to access few feature right Now on junglee rummy. Com my game open
          Junglee Rummy customer support has been notified about the posted complaint.
          Enakku ippava game open aganum
          Hello Bharathi,

          Thank you for contacting Junglee Rummy.

          We request you to write us via the Help Page from your registered email address.

          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

          Thanks & Regards
          Team - Junglee Rummy
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            T
            Trupal087525
            Oct 14, 2021
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            Hello
            Dear sir
            My account his blocking
            Please help🙏
            Junglee Rummy customer support has been notified about the posted complaint.
            Account unblock karo please🙏🙏
            Hello Trupal,

            Thank you for contacting Junglee Rummy.

            We request you to write us via the Help Page from your registered email address.

            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

            Thanks & Regards
            Team - Junglee Rummy
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              G
              Gwrakez Moirangz
              Oct 10, 2021
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              My ifsc is correct but wihtdrawal fail in ifsc code invalid
              Junglee Rummy customer support has been notified about the posted complaint.
              Hello Gwrakez,

              Thank you for contacting Junglee Rummy.

              We request you to write us via the Help Page from your registered email address.

              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

              Thanks & Regards
              Team - Junglee Rummy
              Hello Gwrakez,

              Thank you for contacting Junglee Rummy.

              We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

              Thanks & Regards
              Team - Junglee Rummy
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                B
                Blezar Mrong Marak
                Oct 4, 2021
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                I'm getting daily Spam Messages from Jungle Rummy, please stop it on my Number [protected]
                Junglee Rummy customer support has been notified about the posted complaint.
                Hello,

                Thank you for contacting Junglee Rummy.

                We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                Thanks & Regards
                Team - Junglee Rummy
                Hello Blezar,

                Thank you for contacting Junglee Rummy.

                We request you to write us via the Help Page from your registered email address.

                We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                Thanks & Regards
                Team - Junglee Rummy
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                  J
                  Jayant Palar
                  Oct 1, 2021
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                  My withdrawal id is 17436418 and 17436986 both withdrawals are pending, ask to CC agent abou this. she told me that on of withdrawal is failed. if failed then cancel the requst. but they can't do it.
                  so pls fulfill my withdrawals as soon as possible
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Hello Jayant,

                  Thank you for contacting Junglee Rummy.

                  We request you to write us via the Help Page from your registered email address.

                  We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                  Thanks & Regards
                  Team - Junglee Rummy
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                    S
                    Sandeep887
                    Sep 22, 2021
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                    I want to permanent delete my account
                    sada708
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Hello Sandeep,

                    Thank you for contacting Junglee Rummy.

                    We certainly don't want to lose a valuable user like you, we request you to write us via the Help Page from your registered email address.

                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                    Thanks & Regards
                    Team - Junglee Rummy
                    Hi Sandeep,

                    Thank you for contacting Junglee Rummy.

                    It’s unfortunate to hear that you wish to deactivate your Junglee Rummy account. We are sorry to see you go.

                    We wish to inform you that we have deactivated your Junglee Rummy account at your request. If you wish to reactivate your account, please send us an email and the account will be reactivated.

                    If you need any further assistance, please let us know by replying to this email. We'll be happy to assist you.

                    Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.

                    Thanks & Regards
                    Team - Junglee Rummy
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                      T
                      Trikha Kamal
                      from New Delhi, Delhi
                      Sep 20, 2021
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                      Scam and Online Fraud

                      Address: New Delhi

                      Hi,
                      Seen some virtual player or AI technology works on the opponent site in the final round opponent having the placed sequence and many jokers and duck the game. Never play these games I had lost Rs.50K a huge amount in little deposits. It's absolutely manipulated games, should take the action by government.
                      Friends don't loose your valuable money....
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                      C
                      CO4
                      Sep 18, 2021
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                      Dear Concerned Team of Junglee Rummy, I do now have any interest in playing Rummy, I even don't know how I sent you my number.

                      Stop doing sms me.
                      My number is [protected]
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Hello,

                      Thank you for contacting Junglee Rummy.

                      We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                      Thanks & Regards
                      Team - Junglee Rummy
                      Hello,

                      Thank you for contacting Junglee Rummy.

                      We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                      Thanks & Regards
                      Team - Junglee Rummy
                      Hello,

                      Thank you for contacting Junglee Rummy.

                      We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                      Thanks & Regards
                      Team - Junglee Rummy
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                        P
                        Praba2691
                        Sep 15, 2021
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                        Address: 228, arasamaram street ramakirushnapuram post sirungattur thiruvannamalai

                        I can't add last name
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Hello Prabha,

                        Thank you for contacting Junglee Rummy.

                        We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                        We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                        Thanks & Regards
                        Team - Junglee Rummy
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                          N
                          Nipun Henriques
                          Sep 9, 2021
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                          Im continuosly getting spam messages from this site. Please unsubscribe me I don't play rummy and I don't want to play it also remove my number from your database. I beg of you to please stop it.
                          +1 photos
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 10, 2021
                          Junglee Rummy Customer Care's response
                          Hello Nipun,

                          Thank you for contacting Junglee Rummy.

                          We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                          We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                          Thanks & Regards
                          Team - Junglee Rummy
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                            H
                            Hareshhadiya7
                            from Powai, Maharashtra
                            Sep 3, 2021
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                            I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 04, 2021
                            Junglee Rummy Customer Care's response
                            Hello Haresh,

                            Thank you for contacting Junglee Rummy.

                            We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                            We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                            Thanks & Regards
                            Team - Junglee Rummy
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                              D
                              Dattu Gawande
                              Aug 29, 2021
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                              Address: Jafrabad

                              Junglee rummy me cash win hone ke bad pan card magta he pan card dalane ke bad approval nahi hota he
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Hello Dattu,

                              Thank you for contacting Junglee Rummy.

                              We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                              Thanks & Regards
                              Team - Junglee Rummy
                              Hello Dattu,

                              Thank you for contacting Junglee Rummy.

                              We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                              Thanks & Regards
                              Team - Junglee Rummy
                              Hello Dattu,

                              Thank you for contacting Junglee Rummy.

                              We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                              We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                              Thanks & Regards
                              Team - Junglee Rummy
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                                V
                                Vijaydandaghavhal
                                Aug 28, 2021
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                                Website: Junglerummy.com

                                My name is vijay dandgavhal I am open account for jungleerummy web site then today 28/08/2021 I am add cash rs.17000 and then I am win money rs.30676 then I am withdraw money in my bank account but my account has been locked and my winning money and my add cash money is not receive and my account is lock so why tell me I am send my all document so why please help me and give me my money .
                                My mobile no and user id-[protected]
                                My email id - [protected]@gmail.com
                                Junglee Rummy customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 29, 2021
                                Junglee Rummy Customer Care's response
                                Hello Vijay,

                                Thank you for contacting Junglee Rummy.

                                We understand that your concern is related to your Junglee Rummy account. As checked and found our team has already communicated regarding this on your registered email address.

                                Your Junglee Rummy account has been locked because of the suspicious activity performed by you on the platform and your account balance has been frozen. We have collected complete records of your suspicious activity and the report is ready to be submitted to the authorities for necessary action against you and recovery of the cost of damages incurred by the company due to your suspicious activity.

                                For further assistance, please feel free to write back to us via the same email thread or connect via Help Page. We'll be happy to assist you.

                                Thanks & Regards
                                Team - Junglee Rummy
                                Aug 30, 2021
                                Updated by Vijaydandaghavhal
                                But i am not play any fraud game please tell me fraud game details i am add cash money rs. 17000 and play game and win money and withdraw money in my bank account then u lock my account so why.
                                Verified Support
                                Aug 30, 2021
                                Junglee Rummy Customer Care's response
                                Hello Vijay,

                                Thank you for contacting Junglee Rummy again.

                                Transparency, Trust, and Responsibility are our core values. Hence, Fairplay is what we always adhere to. Be assured, there is no scope of any foul play on our platform. As requested earlier, please write back to us via the same email thread or connect via Help Page. We'll be happy to assist you.

                                Thanks & Regards
                                Team - Junglee Rummy
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                                  J
                                  Jatin0525
                                  Aug 28, 2021
                                  Feb 22, 2023
                                  This thread was updated on Feb 22, 2023
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                                  Address: Saidham aprtment c wing 2nd floor Hanuman Nagar kalyan east

                                  I jatin devendra patne my email id is followed as [protected]@gmail.com
                                  User name Jatin0525888 my number is registered [protected],
                                  I have add 10000 rupees in evening 27.08.2021 and I won total 24787 rupees and after that I made the withdrawal and after coupel of I login again then the junglee rummy team has frozen my account without any notice or any massage they didn't get my winning amount and when mailed them about my account then they sended me the mail I need the proof of my any supious gaming and I need totall I mail any risk management team should unblocked my account If today I will not get my winning about and my account will no un blocked I will pull junglee rummy to consumers court I will do case against the company I need resolution about my concern time and gaming while playing game in junglee rummy the location is also on always I need to verify every thing in detail if you fail give me explanation then I will pull whole company to consumer court .
                                  Junglee Rummy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 28, 2021
                                  Junglee Rummy Customer Care's response
                                  Hello Jatin,

                                  Thank you for contacting Junglee Rummy.

                                  We understand that your concern is related to your Junglee Rummy account. As checked and found our team has already communicated regarding this on your registered email address.

                                  Your Junglee Rummy account has been locked because of the suspicious activity performed by you on the platform and your account balance has been frozen. We have collected complete records of your suspicious activity and the report is ready to be submitted to the authorities for necessary action against you and recovery of the cost of damages incurred by the company due to your suspicious activity.

                                  For further assistance, please feel free to write back to us via the same email thread or connect via Help Page. We'll be happy to assist you.

                                  Thanks & Regards
                                  Team - Junglee Rummy
                                  Aug 28, 2021
                                  Updated by Jatin0525
                                  I need the roof you can't understand I need the proof why and in written proof I need to speak with risk management team I need to get clear every thing this is not the way you locked the account
                                  Aug 28, 2021
                                  Updated by Jatin0525
                                  I need the roof of my supious gaming in written if you fail to give the proper proof then i will complaint to consumers court against junglee rummy and without proof you can't able to block my account I need the total explanation in my complaint
                                  Aug 28, 2021
                                  Updated by Jatin0525
                                  As you said in email the report is ready then i need the report to me against throw email
                                  Aug 30, 2021
                                  Updated by Jatin0525
                                  I jatin patne didn't got any report yet any proof against my gaimng now I m going hire advocate I will file the fraud case against junglee rummy and I will make your how you mentally hasrred mee I will make sure I make you pay for all thanks
                                  Hi my name is sunny kate, I have made the withdrawl request but my amount and accout got freeze...my email is [protected]@gmail.com and id is sunnykate17...how to solve this problem

                                  My account is frozen till I don't get reply and any proof - Comment #4038675 - Image #0
                                  My account is frozen till I don't get reply and any proof - Comment #4038675 - Image #1
                                  Thy Frozed my account too, thy dint unlocked my ac or deposit my withdrawal to my bank, mailed soo many times, thy only answer "SUSPESIOS ACTIVITY"
                                  thy atleast don't give us a proof that what we done wrong with them,
                                  In my opinion thy lock or froze our bal &ac without any reason if we place withdrawal higher than 10k, is there anybody to help me..?

                                  My account is frozen till I don't get reply and any proof - Comment #4089855 - Image #0
                                  My account is frozen till I don't get reply and any proof - Comment #4089855 - Image #1
                                  My account is frozen till I don't get reply and any proof - Comment #4089855 - Image #2
                                  My account is frozen till I don't get reply and any proof - Comment #4089855 - Image #3
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                                    A
                                    Ankiii16
                                    Aug 25, 2021
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                                    I have done the transaction of rupees 2, 000 on dated 1st of July 2021 from Google pay as a UPI transaction which was failed and the amount was deducted from my account which was not still credited back in my account and I filed a complaint from my home town branch - Rampur bhata of IFSC - CBIN0282821 in district chhindwara Madhya Pradesh on 20th of July 2021 and I was informed from my bank that the deducted amount will be credited within 14 working days but still there is no credential in my bank account weather I provide all the all the details which was required from my branch such as transaction details transaction ID, hence it's almost a month gone from the date of complain I filed, but still no action taken so I am kindly requesting you to please search the problem whatever it is and refund my money back in my account which is mainly stuck in the gateway program as I got this information from the app where I used to transact it.
                                    Account holder name - Ankit kaithwas s/o Rakesh kaithwas
                                    IFSC code-CBIN0282821
                                    Account no.- [protected]
                                    UPI transaction id[protected]
                                    Transaction id provided - [protected]
                                    Junglee Rummy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 26, 2021
                                    Junglee Rummy Customer Care's response
                                    Hello Ankii,

                                    Thank you for contacting Junglee Rummy.

                                    We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                    Thanks & Regards
                                    Team - Junglee Rummy
                                    Hello Ankiii16,

                                    Thank you for contacting Junglee Rummy.

                                    We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                                    We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                    Thanks & Regards
                                    Team - Junglee Rummy
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                                      R
                                      RamGagiya
                                      Aug 24, 2021
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                                      Address: Gujrati

                                      My account blockad plz recovery my account
                                      Junglee Rummy customer support has been notified about the posted complaint.
                                      Hello Ram,

                                      Thank you for contacting Junglee Rummy.

                                      We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.

                                      We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

                                      Thanks & Regards
                                      Team - Junglee Rummy
                                      RamGagiya's [Complaint's author] reply, Aug 24, 2021
                                      Koy reply nay de raha
                                      Answer me
                                      Hello Ram,

                                      Thank you for contacting Junglee Rummy.

                                      Please be informed that our team will respond back to your concern within 24 hours. We would really appreciate your patience and coordination in this matter.

                                      Thanks & Regards
                                      Team - Junglee Rummy
                                      My account locked plz my account unlock

                                      My account recovery - Comment #3884086 - Image #0
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