Claimed

Junglee Rummy Complaints & Reviews

2
Updated: Mar 16, 2025
Complaints 1045
Resolved
220
Unresolved
825
Contacts

File a complaint to Junglee Rummy

Having problems with Junglee Rummy?

File a complaint and get it resolved by Junglee Rummy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Junglee Rummy reviews & complaints(1045)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shubham _Yadav_6359
from Surat, Gujarat
Mar 16, 2025
Report
Copy

Delete my mobile number

My phone number is +91 [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now I am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle database....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Meesho toll free.7682-92-9617call nowcht
Jul 23, 2024
Jul 23, 2024
This thread was updated on Jul 23, 2024
Report
Copy

Hdhdgd
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2024
Junglee Rummy Customer Care's response
Dear User,

Thank you for reaching out to Junglee Rummy.

This is about your concern related to your Junglee Rummy account.

Please provide more details about your query so we can assist you better. Additionally, kindly share your Junglee Rummy username so we can address your concern.

Rest assured we will be happy to assist you.
Verified Support
Jul 23, 2024
Junglee Rummy Customer Care's response
Dear User,

Thank you for reaching out to Junglee Rummy.

This is about your concern related to your Junglee Rummy account.

Please provide more details about your query so we can assist you better. Additionally, kindly share your Junglee Rummy username so we can address your concern.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sndp109
    from Gurugram, Haryana
    Jun 3, 2024
    Jul 15, 2024
    This thread was updated on Jul 15, 2024
    Report
    Copy

    I have made 4 deposited but it is showing failed on jungle rummy platform. However amount is deducted from my account. And junglee rummy is saying it your bank issue. After completing the payment it is not giving payment done massage on their platform. Need my money back.
    +4 photos
    Junglee Rummy customer support has been notified about the posted complaint.
    Verified Support
    Jul 15, 2024
    Junglee Rummy Customer Care's response
    Dear User,

    Thank you for reaching out to Junglee Rummy.

    This is in reference to your concern related to your Junglee Rummy account. Request you to share your Junglee Rummy username with us for our team to work on your concern.

    Rest assured we will be happy to assist you.

    Thanks,
    Team - Junglee Rummy"
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rvchauhan
      from Rajkot, Gujarat
      May 25, 2024
      Dec 17, 2024
      This thread was updated on Dec 17, 2024
      Report
      Copy

      Account locked and account balance freeze

      Address: Rajkot gujarat

      My junglee rummy account is locked and account balance is freeze...
      +1 photos
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy
      N
      nithu1991
      from Chennai, Tamil Nadu
      Mar 18, 2024
      Mar 19, 2024
      This thread was updated on Mar 19, 2024
      Report
      Copy

      There was a promotion called "streak supreme promotion" from 8th -14th March and the winning amount of 4440 is not credited. It is mentioned in promotions that winnings will be credited in 24 hours and now it is 4 days(96 hours) and no credit. Looks like promotions are fake to make us play and take money from us. I even opened ticket #09547460 and they don't bother to respond also .Basically lost money and lost trust on this stupid site.
      Junglee Rummy customer support has been notified about the posted complaint.
      Verified Support
      Mar 19, 2024
      Junglee Rummy Customer Care's response
      Dear Nithish,

      Thank you for reaching out to Junglee Rummy.

      Following our phone discussion, the query has been forwarded to the relevant team. We regret the extended delay and assure you that we will contact you shortly to resolve this issue.

      Rest assured we will be happy to assist you.

      Thanks,
      Team - Junglee Rummy
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Feb 12, 2024
        Feb 13, 2024
        This thread was updated on Feb 13, 2024
        Report
        Copy

        Address: Nandurbar Maharashtra

        Login 2 account problem
        Junglee Rummy customer support has been notified about the posted complaint.
        Feb 12, 2024
        Updated by [email protected]
        Login 2 account on this device
        Please use any of exiting account
        Verified Support
        Feb 13, 2024
        Junglee Rummy Customer Care's response
        Dear User,

        Thank you for reaching out to Junglee Rummy.

        This is in reference to your concern related to your Junglee Rummy account. Request you to share your Junglee Rummy username with us for our team to work on your concern.

        Rest assured we will be happy to assist you.

        Thanks,
        Team - Junglee Rummy
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anandhu 077
          from Thiruvananthapuram, Kerala
          Jan 31, 2024
          Feb 10, 2024
          This thread was updated on Feb 10, 2024
          Report
          Copy

          Someone is using my mobile number in junglee rummy... When I contacted them they aren't ready to remove my number... I want my mobile number removed from junglee rummy... I'm not playing junglee rummy... Please do something to remove my number...
          Game ID - 555j
          Junglee Rummy customer support has been notified about the posted complaint.
          Verified Support
          Feb 10, 2024
          Junglee Rummy Customer Care's response
          Dear User,

          Thank you for reaching out to Junglee Rummy.

          This refers to your request to remove the number. We tried to contact you at the registered number but were unsuccessful. Please provide your number so we can reach out to you and provide the necessary assistance.

          Rest assured we will be happy to assist you.

          Thanks,
          Team - Junglee Rummy
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ravindra yala
            Jan 15, 2024
            Jan 16, 2024
            This thread was updated on Jan 16, 2024
            Report
            Copy

            As I saw there are two platforms in junglee rummy one is junglee rummy and other is rummy.com

            Same players joins and same players are winning in boath app.
            Complaints raised to boath customer care but boath are saying we have only one platform plz enquiry to other platforms regarding.
            Junglee Rummy customer support has been notified about the posted complaint.
            Dear User,

            Thank you for reaching out to Junglee Rummy.

            This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

            Rest assured we will be happy to assist you.

            Thanks,
            Team - Junglee Rummy
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sndp109
              from Gurugram, Haryana
              Dec 28, 2023
              Dec 31, 2023
              This thread was updated on Dec 31, 2023
              Report
              Copy

              Address: Gurgaon

              Hi I just want to withdraw my wining amount and junglee rummy asked me to update the application but after the application update my all money vanished now it is showing 0 in wallet when I complaint to the support the asked me to wait 24 hr. After 24 hr I just take follow up and they blocked me.

              My reg mobile number[protected]
              +4 photos
              Junglee Rummy customer support has been notified about the posted complaint.
              Dear User,

              Thank you for reaching out to Junglee Rummy.

              This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

              Rest assured we will be happy to assist you.

              Thanks,
              Team - Junglee Rummy
              Still blocked
              Still not resolved.
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sndp109
                from Gurugram, Haryana
                Dec 28, 2023
                Dec 30, 2023
                This thread was updated on Dec 30, 2023
                Resolved
                Report
                Copy
                Resolved

                Account blocked and not allowing the withdraw the winning amount

                Address: Gurgaon

                I got bonus of 1700 and I win the game. Then I want to withdraw the amount but the asked ne to update the app. When I update the app the vanished my all money from the wallet. When I raise complaint to the support the blocked my account. They doing fraud....
                +4 photos
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy
                M
                monojit77888
                from Cooch Behar, West Bengal
                Dec 19, 2023
                Dec 21, 2023
                This thread was updated on Dec 21, 2023
                Report
                Copy

                Website: junglee rummy

                Kal maine withdraw ke liye ek complain kiya thatoh aaj company ne mera monojit77888 account bhi aap logo ne locked kar diya..kya bakwaas hai..aap lok bol rahe ho ke mera registar no pe phone karoge par woh no switch off hai.maine altarnate no diya par aap log toh rat lagake bethe ho registar mobile no pe hi phone karoge..account locked kiya kyu..total scam huya deposit karne ke baat mere sath total scam..aap logo ne account blocked kar diya aur nahi phone aur nahi email se iska solution nikal rahe ho
                Junglee Rummy customer support has been notified about the posted complaint.
                Dear Monojit,

                Thank you for reaching out to Junglee Rummy.

                This is in reference to our conversation over the call, we truly hope your concern has been resolved.

                Thanks,
                Team - Junglee Rummy
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  monojit77888
                  from Cooch Behar, West Bengal
                  Dec 17, 2023
                  Dec 19, 2023
                  This thread was updated on Dec 19, 2023
                  Report
                  Copy

                  Withdraw ballance rules

                  Website: JUNGLEE RUMMY

                  2019se main khel raha hoon bohut bar main instant cash offer paya..par aaj jab main CHRNM24 bonus code use karne ke baat 4000ballance hai..jab bhi koi game play karta hoon agar main loss karta hoon tabbhi main utna amount withdraw nehi kar sakta jitna main winning honga utna hi main withdraw kar sakta hoon matlab main4000rupees total ballnce loss karna padega agr main 4000se jada game khelke winning kar saku tohi main witdraw kar paungaa...
                  +1 photos
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy
                  D
                  Deepika Chettri
                  from Darjeeling, West Bengal
                  Nov 19, 2023
                  Nov 21, 2023
                  This thread was updated on Nov 21, 2023
                  Report
                  Copy

                  I won today's afternoon game with 1st position winning 40000 rupees.
                  But the winning amount is not showing in withdraw section rather it is showing in deposit section.
                  Therefore I am unable to withdraw the money.
                  +2 photos
                  Junglee Rummy customer support has been notified about the posted complaint.
                  Dear User,

                  Thank you for reaching out to Junglee Rummy.

                  This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                  Rest assured we will be happy to assist you.

                  Thanks,
                  Team - Junglee Rummy
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    TenSingye
                    from Delhi, Delhi
                    Nov 12, 2023
                    Nov 14, 2023
                    This thread was updated on Nov 14, 2023
                    Report
                    Copy

                    Address: [email protected]

                    I have downloaded the earning app and made a purchase of Rs. 2000 which later turned out to be a mistake because I don't like the app and I don't know how to play it. I wanted to withdraw back my money but it says that we require KYC, PAN or Adhaar, when I don't have any because I am a foreigner studying in Delhi Technological University. Please somehow help me get back my money, it means a lot to me.
                    Junglee Rummy customer support has been notified about the posted complaint.
                    Dear User,

                    Thank you for reaching out to Junglee Rummy.

                    This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                    Rest assured we will be happy to assist you.

                    Thanks,
                    Team - Junglee Rummy
                    TenSingye's [Complaint's author] reply, Nov 14, 2023
                    9821aca657 is my Username. Thank you for your support.
                    9821aca657 is my Username.
                    Junglee Rummy Customer Care's response, Dec 18, 2023
                    Verified Support
                    Dear Tenzin,

                    Thank you for reaching out to Junglee Rummy.

                    This is about our conversation over the call, we truly hope your concern related to the deposit amount has been resolved.

                    Thanks,
                    Team - Junglee Rummy
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chitra s nambiar
                      from KANHANGAD, Kerala
                      Nov 4, 2023
                      Nov 6, 2023
                      This thread was updated on Nov 6, 2023
                      Report
                      Copy

                      Please let me know when can you activate my account
                      Junglee Rummy customer support has been notified about the posted complaint.
                      Dear User,

                      Thank you for reaching out to Junglee Rummy.

                      This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                      Rest assured we will be happy to assist you.

                      Thanks,
                      Team - Junglee Rummy
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        prateek61188
                        from Jaipur, Rajasthan
                        Oct 24, 2023
                        Nov 3, 2023
                        This thread was updated on Nov 3, 2023
                        Report
                        Copy

                        Address: Jasola, New Delhi
                        Website: Jungleerummy.com

                        Check the screenshot and decide you want to play or not.
                        I was in a loss of 18000 initially, but to recover that I have deposited more money and today I stand at a loss of 150000. This is only for 21 days.
                        I am a skilled player. But this site is gambling and no skills are required.
                        This is very addicting site.
                        They will lure you with all the benefits, will claim of having RNG certification and with money you can buy any certificate from anywhere.
                        Still if you are thinking that you will recover your money, GOOD LUCK.
                        +1 photos
                        Junglee Rummy customer support has been notified about the posted complaint.
                        Nobody has contacted me as of now. They are least bothered because their motive is completed and I have also stopped playing here so their future scope of looting self is also over.
                        They are not ready to listen to the flaw their app is having.
                        Such a fraud site. Now as I have not got any response from them, I am going to file a law suit against them.
                        Dear User,

                        Thank you for reaching out to Junglee Rummy.

                        This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                        Rest assured we will be happy to assist you.

                        Please feel free to reach out to us in case you need any additional information.

                        Thanks,
                        Team - Junglee Rummy
                        I have not replied with my username, yet they contacted me. They knew who I was, they were just wasting the time.
                        Now, they have challenged me to take action against them.
                        I urge all the victims to mail me @ [protected]@gnail.com
                        I have filed a Petition at court and let's get together and get this site banned everywhere.
                        prateek61188's [Complaint's author] reply, Nov 3, 2023
                        Email Id is no2jungleerummy.com
                        prateek61188's [Complaint's author] reply, Nov 3, 2023
                        Hi my dear Prateek,

                        I swa your post on complaint board to shutdown online rummy games wherein money involved. They say its a game of skills and stratergy. I say its game of chance and game of cheating no stratergy or skills used here. Brother i am writing this email with huge heartfull of sorrowness i am a victim of this fraud. I became almost mad playing in such a way that i lost whole my hard earned money, i kept gold to get money i used money kept for my father surgury i lost my prestige and dignity by borrowing money from friends now they see me as a culprit. Being a software engineer it shouldn't be the sceene, but i had been fooled, like me many more people had lost there money its a very dangerous sign to this country. If this keeps on looting innocent people many will bankrupt and they may commit sucide it happened in andrapradesh.

                        Now, I will come to the point. If we think consumer board or ministry will help shutting down these sites its foolishness because they are getting money to keep quite. I have few ideas to aware peoples to not enter these looters site. I am sure many people will come together and join hand with us.
                        1)I have created social media accounts fb-
                        Missionshutdown Rummy
                        here lets all get together who were being cheated by online rummy games and like minded people.
                        2)Creating groups and discussing on this matter.
                        3)I have found one loophool in these site that will helps us to justify these all sites are fraud and are banned. I will explain that loophole here.
                        In real casino they will not allow to show the cards besides and ask person beside what card you need there exist skills and stratergy but here it is not the case, i seen this in jungly rummy many times as the person drop out in middle next person take card and finish game. I even tried creating multiple accounts and found that it is very much easy to cheat people there.
                        4)Lets connect with genuine casino companies, lawyers they will help us in this mission.

                        At last i want to say you something many people may affraid to come upfront soon and join in this mission of shutting down these fraude sites including me(hope you understood why) let they create fake account like me and join us lets not go aggressively lets slowly join together and work secretly. I am sure when we became stronger enough then we roar infront of parliment with proofs then they will not have way to continue there cheating and more over they will have to give componsation to those people who lost huge money.

                        Hoping your honest williness towards this mission.

                        Mission Shutdown online rummy.
                        keep going until this succeed.

                        By this email i promise not to leave my fight until i succed.

                        Crossed my fingers and waiting to here you back soon...!

                        Thank you for the response mate. We will surely fight this together and finish them off.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        5 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nikhil4200
                          Oct 12, 2023
                          Oct 13, 2023
                          This thread was updated on Oct 13, 2023
                          Report
                          Copy

                          Address: Tentla harinachati, Chhorda,Paschim medinipur

                          My account not open in jungle rummy app and login time screen show raf device use show me please help me sir/madam
                          Junglee Rummy customer support has been notified about the posted complaint.
                          Dear User,

                          Thank you for reaching out to Junglee Rummy.

                          This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                          Rest assured we will be happy to assist you.

                          Thanks,
                          Team - Junglee Rummy
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Hari8722
                            Oct 6, 2023
                            Oct 6, 2023
                            This thread was updated on Oct 6, 2023
                            Report
                            Copy

                            Blocked

                            Address: 38 5TH CRS MANJUNATHA NAGAR RAGHUVANAHALLI K K PURA RD BANGALORE

                            Hello my mobile number is blocked
                            Y blocked my mobile number...
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy
                            A
                            atish kharade
                            from Mangaon, Maharashtra
                            Oct 1, 2023
                            Oct 2, 2023
                            This thread was updated on Oct 2, 2023
                            Report
                            Copy

                            Address: Pahel 402014
                            Website: Rummy Junglee

                            Dear Junglee Rummy Support Team,

                            I am a wild rummy user and I am a fair gamer, I am not doing any fraud Still my Wild Rummy account is locked I want to play rummy on jungle rummy please unlock my jungle rummy account, I have sent my Junglee Rummy account details

                            my junglee rummy registered mobile number [protected]
                            +1 photos
                            Junglee Rummy customer support has been notified about the posted complaint.
                            Dear Atish,

                            Greetings from Junglee Rummy!

                            We wish to inform you that your account was locked for an internal review. However, after completing our internal checks, we have decided to unlock your Junglee Rummy account.

                            We regret the inconvenience caused and look forward to see you on the game tables.

                            If you need any further assistance, please let us know by replying to this email. We'll be happy to assist you.

                            Thanks,
                            Team Junglee Rummy"
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nayyum Attar
                              Oct 1, 2023
                              Oct 2, 2023
                              This thread was updated on Oct 2, 2023
                              Report
                              Copy

                              My 13000 deducted from bank account got confirmation that is successfully added to junglee account, but it is not showing any amount. Bank confirmed amount is successfully transferred to Junglee rummy.
                              When I asked for help, they locked my account and not responding to emails.
                              Junglee Rummy customer support has been notified about the posted complaint.
                              Dear User,

                              Thank you for reaching out to Junglee Rummy.

                              This is in reference to your concern related to your Junglee Rummy account. Request you to share with us, your Junglee Rummy username for our team to work on your concern.

                              Rest assured we will be happy to assist you.

                              Thanks,
                              Team - Junglee Rummy
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit