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JustDial.com Complaints & Reviews

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Updated: Apr 25, 2026
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JustDial.com reviews & complaints page 14

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S
Surya Raghuwanshi
Jan 19, 2023
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Address: Indore

Justdial is biggest scammer an cheater in Market first his employee given commitment we increase your sales every day given you 5-6 leads but after pay the deposit amount Justdial not coordinate with client I'm facing the issue more than 2 month he is the biggest scammer every month ecs deducted single lead not received from last month more then 15000 already taken now higher management also sleeping no one responded in mail i file a complaint legally an shortly done the FIR in local station Also i have all the proof via mail an WhatsApp government take seriously an suspended his licance every customer trouble with this scammers.
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2023
JustDial.com Customer Care's response
Hello Surya,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
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    A
    arora1982
    from FARIDABAD, Haryana
    Jan 19, 2023
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    I Mamta Arora owner of Pranav Tourism Pvt Ltd had received calls from just dial.Ms Sapna Call us and told her company details. previou in 2018 Mr Madan Contact us and told about his company . We paid 45000 + 28000 = 73000 to MrMadan in favour of Just Dial for generating Lead but we do not get any lead from just dial . 2 year later Ms Sapna Contact us and told about company we told me for last experience but she confidently said that this time it will not done you just pay 4720 amount by cheque and 2360 emi will be deduct from your account monthly. We paid 4720 and sign on ecs form for emi. But EMi faild due to Just Dail filled wrong name on form. Then Ms Sapna avoid me and not picking my call. Now today Mr Azruddin came to our office and said now again you have to pay 3540 advance and 3540 emi montly. This is totally wrong with me and my Company. Please refund my all amount . Otherwise i will take stick action against Just Dial. If i require i will go to court for the same matter.
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 21, 2023
    JustDial.com Customer Care's response
    Hello Mamta,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial.
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      ABHISHEK akengg
      Jan 19, 2023
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      Dear sir,
      I am the director of ak engineering, I have purchase just dial service from priti pundir, plan details from priti she said that you will trying this only one month plan, &she send nach certificate by whatsApp, I attest this nach for only one month &also I will advance by bank transfer inr 7080 rupees, first problem is my account is ready 20days late as the amount transfer first, I will complain for close this account to [protected], jd team said that you will raise a complaint and after that complain we will close your account, after that complain just dial cut 3540 every month from last 3 month, I will contact to just dial team but there is no response, I will trying to contact to priti pundir she is not pic my call or not respond, sir please update how I will manage this problem, this money is for me not for fraud company there is a scam, sir there is no service manager, no service only cut the payment cut the payment chor company.
      Sir i am helpless please help me, if this problem is not solve i suicide
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 21, 2023
      JustDial.com Customer Care's response
      Hello Abhishek,

      We are sorry to hear that you have a concern in your contract.

      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial.
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        S
        Subhadeep Porel
        from Kolkata, West Bengal
        Jan 18, 2023
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        Address: Just Dial Limited Palm Court Building M, 501/B, 5th Floor, New Link Road, Beside Goregaon Sports Complex, Malad (W), Mumbai - 400064.

        Sir/Ma’am
        I had enrolled for JustDial subscription through ECS mandate on 12/10/2022 for my shop Shree Vishnu Enterprise. The enrollment was done via JustDial agent Mr Dipanjan Paul (Mob: [protected]). He had promised to hand-deliver all the agreement documents as well as provide copies of all the signed documents within three working days. But till date, no documents have been delivered to me. The agent is not responding to my telephone calls. JustDial is also not responding to the grievances.

        On feeling unsatisfied with the service and due to recent financial constraints, JustDial was requested via email on 04/01/2023 and 11/01/2023 to cancel the service as well as to cancel the ECS mandate.

        But till date, the requests have not been paid heed. The company only informs via telephone call that the service cannot be cancelled. They refuse to give anything in writing. The company has been deducted Rs 2359.00 on 17/01/2023 from my bank account using the ECS mandate even after the cancellation request.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 21, 2023
        JustDial.com Customer Care's response
        Hello Subhadeep Porel,

        We are sorry to hear that you have a concern in your contract.

        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial.
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          S
          Surya Raghuwanshi
          Jan 18, 2023
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          Address: Vijaynagar, Indore

          He start my lead base package first after start the package single lead not received till 2 months he waste my time an money harrasment level sirf pasie chiye inko sb fake commitment karke executive bakwas h sabhi no one take responsibility fake company with no values
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Jan 21, 2023
          JustDial.com Customer Care's response
          Hello Surya,

          We are sorry to hear that you have a concern in your contract.

          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial.
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            S
            Sulochana RamMohan
            Jan 15, 2023
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            Address: Trivandrum

            Simon Sunil of Sania Constructions took money in advance but did not complete the work.
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Jan 16, 2023
            JustDial.com Customer Care's response
            Hello Sulochana,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial.
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              S
              Surya Raghuwanshi
              Jan 14, 2023
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              Address: Vijaynagar, Indore

              Fraud company bakwas management paise lutane ke liye company open hue h CUSTOMER ko koi response nhi after taking payment baut ki fake executive team h jo sirf paise k buke h CUSTOMER k problem se koi matlab nhi guys don't go to this ###. I'm facing problem last 2 month but still single lead not received just asking more money now to deliver leads company band krke jail jane chiye sbhi employees ko
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 16, 2023
              JustDial.com Customer Care's response
              Hello Surya,

              We are sorry to hear that you have a concern in your contract.

              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial.
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                M
                mittalankit03
                Jan 14, 2023
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                I purchase a plan from justdial for my business ACCUPRESSURE HEALTH CARE CENTER YAMUNANAGAR.
                I want to close the service.but just dial team not supported me and deduct emi of 1475 rs every month.on time of purchase i give 3 month advance emi.i want my service to be stop and refund my advance
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 16, 2023
                JustDial.com Customer Care's response
                Hello Ankit,

                We are sorry to hear that you have a concern in your contract.

                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial.
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                  S
                  Surya Raghuwanshi
                  Jan 14, 2023
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                  Address: Vijaynagar Indore

                  I start the package from Just dial Ltd in November paid 4720 INR to Justdial company executive given false commitment regarding proper lead delivery from next week after the payment he is not responding the call after 15 days your team change the executive he stared my package an take 2360 INR again 1 new ECS now I'll pay total 7080 INR still my package would be activated but single lead not recieved from Justdial from last 2 month your whole management known about this issue I'll share approx 7-8 mails to higher to lower management but i think all are cheater working in this company. You are wasting my precious 2 month an taken my money also but no one responded really worst management in Justdial i definitely not recommended to any one go with Justdial
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 16, 2023
                  JustDial.com Customer Care's response
                  Hello Surya,

                  We are sorry to hear that you have a concern in your contract.

                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial.
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                    K
                    Jan 13, 2023
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                    I have enquired for plumber and I received call from one plumber Sharuk and he was told me we are from Justdial we received your request and he came for work before work he request for advance amount and we provided him and he was told to us will come back taking material but after that he was not came and my number is put in block list and all.

                    Please raise complaint as well as please provide me the registration details on mail id [protected]@gmail.com of plumber Sharuk - [protected] I need to raise FYI against him.
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 14, 2023
                    JustDial.com Customer Care's response
                    Hello Rahul,

                    We are sorry to hear that you have a concern in your contract.

                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial.
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                      A
                      ANKIT gpt 12345
                      from Rajkot, Gujarat
                      Jan 11, 2023
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                      Address: ANKIT GUPTA

                      Please take a step. Share your story and sign the petition:

                      Stop Just Dial's ECS Payments

                      https://www.change.org/p/delhi-justdial-com-stop-just-dial-s-ecs-payments?recrui...

                      Dear sir/mam,

                      I am ankit gupta and I registered my business on just dial in dec 2022. As per the executive that visited me (named vishal), I can avail the facility (get leads) for 3 month . I took the risk as I was starting my business and gave him the cheque. The amount got deducted from my account in january starting. I started getting leads.

                      Executive (Vishal) told me that we can unsubcribe your subscription at any point of time but he have never told me for the same.now even when i need him to visit in my office for my business purpose neither company persons are responding nor vishal.

                      The worst part is, the just dial executive got my signature on the ECS form telling me that it will be an EMI for 3 months.

                      Looking forward to your support.

                      Thanks
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 13, 2023
                      JustDial.com Customer Care's response
                      Hello Ankit,

                      We are sorry to hear that you have a concern in your contract.

                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial.
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                        A
                        Abhishekgoyal2390
                        from Bhopal, Madhya Pradesh
                        Jan 11, 2023
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                        Address: Bhopal

                        Hi Team,
                        I would like to resolve an ongoing issue with your service. I've already paid Rs 3540 and EMI
                        Of Rs 1180. I was offered a different plan and without my consent a completely different service was activated and I'm paying for something that was not agreed. I want to cancel the entire subscription, I'm completely dissatisfied with the service offered by your representative, I'm chasing to get this sorted and getting false promises.
                        Business: Divine Computers ( Gulmohar Bhopal)

                        I feel cheated and would need immediate assistance!

                        Regards,

                        Abhishek Goyal
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 13, 2023
                        JustDial.com Customer Care's response
                        Hello Abhishek,

                        We are sorry to hear that you have a concern in your contract.

                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
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                          K
                          Krupavar
                          Jan 10, 2023
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                          Address: adilabad
                          Website: www.justdial.com

                          Refer to CEO of the company and big alert to all india business owners and future all start up entrepreneurs.

                          me was the victim of just dial company and worst service ever seen in 21 century being listed company in stock market .

                          you can see your performance
                          be a service oriented company
                          ceo not suitable to run business start begging business'.
                          do not use india base platform or advertise company any more .

                          respond immediate or l will record video and post on social media

                          my story and well feedback and suggestions not to involve in just dial any of the products now onwards

                          just dial is fraud company and hiring lot of sales men and girls for trapping small business owners by telling nice and polite story and none of the plan will work in business' expansion.

                          marketing team is pressurized to buy plan and after that no service provided and only you will get call for upgradation only

                          before buying any service just call and i will suggest best my number is [protected]

                          kindly share till to reach ceo of the company .
                          company should think and solve now otherwise no future

                          how long you will cheat and become india number 1 company ???

                          call me and check my purchase history .
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 10, 2023
                          JustDial.com Customer Care's response
                          Hello Krupavar,

                          We are sorry to hear that you have a concern in your contract.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial.
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                            Y
                            yrholkar
                            Jan 9, 2023
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                            For 2 years just dial has been calling me at least once a week asking for some amisha investments, which I have nothing to do with

                            I have told them dozens of times they have the wrong number and to update their system but they do not

                            this is harassment!
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 10, 2023
                            JustDial.com Customer Care's response
                            Hello Sir,

                            We are sorry to hear that you have a concern.

                            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                            Regards,
                            Team Justdial.
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                              AkshayBLB
                              from Belgaum, Karnataka
                              Jan 7, 2023
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                              Address: Belagavi, Karnataka, Belgaum, Karnataka

                              I owner “Belgaum Light Blocks” has requested just dail to stop ECS as firm is already closed. I made this request on 17th December 2022 to the executive named Nagesh and he suggested me to make pending payment, also he tolled will do call back after 10 mins to confirm the payment. But I did not received any call back and after few days I called just dail and everyone said the case with Nagesh and he need to resolve and call back will be arranged from Nagesh but I did not get any call back, mean while I come to knew that just dail did not received any payment. I collected mail id [protected]@justdail.com later [protected]@justdail.com and forwarded payment receipt details but after two days I got the message in inbox stating RECEPIENT EMAIL SYSTEM REFUSED ACCEPT A CONNECTION. Just 2 days back Nagesh spoke with me and he gave me his mail address nagesh.[protected]@justdail.com and even after two days inbox stating RECEPIENT EMAIL SYSTEM REFUSED ACCEPT A CONNECTION. I even mailed from my alternate email after suggestion from Mr Nagesh again same messages appearing. I requested him to arrange any local executive so that I can handover my payment receipt but I am not getting any confirmation. Last two executives I already conveyed if your simply making rounds around executives and not stopping ECS, I need to reach local CONSUMER FORUM COURT to get stop ECS
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 08, 2023
                              JustDial.com Customer Care's response
                              Hello Akshay,

                              We are sorry to hear that you have a concern in your contract.

                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial.
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                                Alok Pandey1393
                                from Kolkata, West Bengal
                                Jan 5, 2023
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                                I’m getting so many calls from Just Dial even though i have asked them to stop calling me, and hundreds of landline numbers from where they call. Please ask them to STOP CALLING ME FOREVER. NO SERVICE IS REQUIRED.
                                They have registered my number against some restarurnt I have told them so many times that this number does not belong to any restaurent, Please do not call, but I think they do not care about my request.
                                Con: [protected]
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 08, 2023
                                JustDial.com Customer Care's response
                                Hello Alok,

                                We are sorry to hear that you have a concern.

                                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial.
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                                  shahforum2611
                                  from Mumbai, Maharashtra
                                  Dec 29, 2022
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                                  Address: Malad

                                  2 months doen payment ecs was cut by @justdial for a contract with my company
                                  We stopped contract as justdial was not able to provide said leads
                                  Two month downpayment contract was activated as we had already paid for it
                                  Now suddently after 10 days (50 days remaining) again justdial has stopped sending leads
                                  Ofcourse the leads thru all this period have been almost useless, but atleast they can be true to their words
                                  Area manager is not responding anymore
                                  And justdial is not ready to provide refund as well
                                  Please stop fooling customers in name of contract if you cant fulfil the requirements that you promise @Justdial
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 31, 2022
                                  JustDial.com Customer Care's response
                                  Hello Sir,

                                  We are sorry to hear that you have a concern in your contract.

                                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial.
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                                    Mohanksp97
                                    from Bengaluru, Karnataka
                                    Dec 28, 2022
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                                    I made a agreement to justdial within 15 days i asked to stop the service due to irrelevant and spam services i was getting and i clearly mentioned. No ECS to be triggered to my bank account . Even after that they trigerred the ECS for 6 times in 25 day period and now if i ask them they say we are not responsible as future ECS has been stopped now i got a deduction of Rs.3500 from my bank due to ECS Failure. Which i many times informed the company to stop the procedure from 15th day of commencement and they took deposit of 9720/- and now they wont even return the deposit and now they are saying we cant give the money back. In these past 35 days i am mentally disturbed so much and bearing the penalties from my bank of 3500Rs. Which is not acceptable
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 31, 2022
                                    JustDial.com Customer Care's response
                                    Hello Mohank,

                                    We are sorry to hear that you have a concern in your contract.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial.
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                                      Sushil_Kumar_001
                                      Dec 28, 2022
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                                      At the time of renewal of our package with just dail they didn't let us know what exactly was that package regarding and misguided us bt telling us it's the same as we used earlier. After the payment was made we found out about the details of the package. We have been trying to contact the executive from last 2 months but there is no response. Now we are not even getting the results we want as well as the package was a total waste of money for us.
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 31, 2022
                                      JustDial.com Customer Care's response
                                      Hello Sushil,

                                      We are sorry to hear that you have a concern in your contract.

                                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial.
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                                        Pavithra Durairaj
                                        Dec 27, 2022
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                                        I have searched for some centre got the number from Just Dial. But from that moment I am getting continuous calls from different centre's asking whether I searched for that service. Please stop this. Getting irritated.
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 29, 2022
                                        JustDial.com Customer Care's response
                                        Hello Pavithra,

                                        We are sorry to hear that you have a concern in your contract.

                                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                        Regards,
                                        Team Justdial.
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