JustDial.com Complaints & Reviews

Justdial theft my business details and customer reviews and ratings also from google. They listing my details on their web page without my concern. I checked it. All those details are gathered from google site only. Through that details, they are calling me for to give business assistance. I told them I don’t need their assistance and I’m not interested on Justdial. But, they are not give up. They keep on calling me and irritating me till date. Great thieves they are.

Hello, My name is balram Sharma. I took a plan on Justdial on 7/09/22. I gave them amount of 4800. But they have not provided me leads till 20th of September. I called their customer support many time. At last they provide me leads for 2 days. Later they ask for next installment within 2 days. I refused to pay installment as I have not received leads for almost 14 days. Now my installment bounce. I got charged for that from bank. Now they have almost 10k in their balance but not even providing me leads for my that money. Now i wnt to cancel that plan and want my money back. Please help me.

Business name : THE ROYALE AMOR HOTEL AND BANQUET
Contract Person Name Mr. Saurabh Singh
Company Address 120F Indralok Colony, Krishna Nagar, Kanpur Road, Manas Nagar-226023
Mobile No. [protected], [protected],
Amount Paid Rs.20427/-
Package Purchase Date :[protected]
Invoice No : UP0922SN81420582

one of your executive employee NEERAJ provided me the fake information about pin codes and keywords. I told him to provide me the keyword BANQUET HALL in the top 5 positions in selected areas alambagh, transport nagar, krishna nagar, manas nagar but he provided the 5 STAR BANQUET HALL and MARRIAGE LAWN which no one search anywhere and we don't provide marriage lawn service.
i know very well the value of keywords thats why i told him many times
that i want only BANQUET HALL keyword and he promise me that it will but it's almost 1 month over and still the keyword is not working. I am not
in the top 50s. i paid 20500/- for fake information given by just dial team.

I need the proper information regarding this and total refund with interest.
and take a strict legal action against the fake information given to me.

thank you

Just dial is calling every 2nd 3rd day from different numbers.. I have blocked their so many numbers still ..
Really lot of mental harassment ..

Requested not to call on so many times still

I just once searched for the photographer and I am continuously getting calls and messages from you guys. I would like to request you guys to stop doing it.

[protected]@justdial.com
[protected]@justdial.com
[protected]@justdial.com
hemangnshah • [protected]@justdial.com
saud abdul sattar shaikh • saud.[protected]@justdial.com
vakar.[protected]@justdial.com
sangeeta.[protected]@justdial.com

We have been continuously following Just Dial company Executives, Grievances department, But no response from the company.

Requesting Just Dial to please look into the Matter and do the needful.
Following are the details of last emails.

Hello Sameer Sir,

This is in regards to complaint received from you for Company "Pareek Estate Consultant"

As per our observation, we have observed several miscommunication from our employee Saud Shaikh

1) As per the telephonic conversation and meeting with you we observed that Saud was not able to explain you ECS process in complete details and half information was provided to you, due to which

2) Also, Mr Parekh who is 74 years old Senior citizen tried calling Saud plenty no of times, but you did not received the call, nor call backed ever to the client.

Due to above miscommunication and incomplete information your partner MR Parekh had to suffer as
a) His Emi got bounced, due to which it impacted the bank records and also had affected the cibil score of the same
b) Not only this, Mr Pareekh got irritated and was mentally shocked due to unprofession behavior.

On Behalf of Justdial, being a senior Manager of Justdial and a reporting head of Saud, I religiously appologize for the unprofessional behaviour of Saud and im really sorry for the loses you have occured.

I do understand that Sorry is not at all enough for this, but as this is first incident with Saud, i religiously appologize and request you to kindly consider this words and to continue the services with Justdial.

We have taken a strict action against our employee Saud Shaikh and have given him warning for the same and also ensure you wont face any such issues in near future

I also ensure you that you wont face any such problems in near future and for any further communication you can directly contact me on my bhelow numbers or emaid id.

Hoping for a long and fruitful relation with Justdial in near future

Regards
Vakar Siddiqui
Senior Manager
Justdial Limited
[protected]
vakar.[protected]@justdial.com

Just Dial Limited (Justdial) | Get your JD app: Android | iPhone

https://www.justdial.com/emaildisclaimer?touch=1
As you have accepted your Executive's Faults and the inconvenience caused due to your Executive Saud Sheikhs negligence I am Requesting the company Just Dial to refund our Downpayment along with penalties levied by Bank.
We are not asking for Any Compensation.
Just asking our Hard earned money.

Thanks & Regards

Emails Sent to
[protected]@justdial.com
[protected]@justdial.com
[protected]@justdial.com
hemangnshah • [protected]@justdial.com
saud abdul sattar shaikh • saud.[protected]@justdial.com
vakar.[protected]@justdial.com
sangeeta.[protected]@justdial.com

I availed Justdial's service for my hostel in chennai. Due to corona I was forced to close it by this years's February. So right from March I have been sending mails and called Justdial several times for stopping the ECS cheques issued as I foregone their service. I repeatedly called their executives who helped me during availing of their service. As a result I am being charged every month for ECS cheques bounce charge and my cibil score dropped. I keep no balance in my account since if I keep it's getting autodebited by Justdial. They are stealing money even after I got a message saying ecs stopped. Kindly help me
My hostel - GK women's hostel
[protected]

I availed jd service for lichousing finance ltd pappanaikenpalayam.As per our contract iam requesting to stop jd monthly ecs and am not to continue this services further.

I have noticed when ever we see any number on Justdial our numbers are shared with your listed Members which is legally wrong.

You cannot share any mobile number without prior notice

Pls reach me on this behalf

regards
Anisa

On Feb 2022 I took 1 year plan for listing in justdial.com. after few months I was getting many irrelevant and spam calls. So, I called Justdial conveyed my request. Instead solving the issue they simply said I need to upgrade my package to monthly 10k+ package to get most relevant and get the leads first. So, on Aug 2022 last week I called their customer support and told them to stop the service initially they said they had deactivated but they haven't So I called again on Sept 7th 2022. They said your account is still active so I'll initiate the process to deactivate. After that I got the ECS deactivated message. They said the plan will be active till next 3months even it is deactivated. I asked what if I don't pay monthly payments does it have any bounce charges they said there is no bounce charges. But on Sept 16 2022 they charged 885 and Sept 20 2022 charged 235 as bounce penalty. So I called them twice to enquiry but both the time they cut my call in-between and one person spoke very rudely. It clearly shows how justdial is cheating people in the name of business promoting. Most irresponsible customer support I have ever seen.

I asked their customer service to stop calling me and put me do not call list. It is getting on nerves now. Been harassing me with phone calls since 2020. They is a difference between advertising and irritating people.

MS enterprises - Malviya Nagar for Refrigerator repair. We called this vendor basis just dial listing. But this vendor is a fraud. He sent his team to check the refrigerator and charged INR 1500; pushed us to change three sensors when it was not required. He also refused to give a box or bill for the sensors. Plus he said will give free support if anything happens within a month. The refrigerator again stopped within 24 hours and he refuses to support us now. We trust just dial for verification of vendors and basis their listing we call vendors. Because of such handful of people we loose faith and cannot trust online listing. Request just dial to remove such fraudulent vendors from their portal else more customers will be conned. What basis have u given him trusted vendor certificate? Why are u running ads on google for him? We would file complaint in consumer forum and feel that he has paid just dial to buy these certificates and ratings and customers get cheated. Pls take immediate action against him.

Recently I was buy package of just dial
they were comitted package will start first 2 advance payment but my emi start within 10 days I contacted to his customer care executive they told me first 2 advance payment adjust in last time of payment they are not solved this problem
that means fraud selling by just dial

Just dial contacted us for to list our business on there App, where we had a interaction with Shivani who is a representative of Justdial.com from Chandigarh . Her contact no. is [protected], they deducted our Rs. 3147 /- on 12th Sept. 2022 as a down payment and told us that they will provide us every technical support to get leads from Justdial. But suddenly they deducted Rs. 1573/- also on 15th September . when we called then their reply was that they have deducted the payment of Rs. 1573 /- against first EMI and as a via ECS payment .They are not picking our calls, so we would like to cancel our deal and wanted our money to be refunded for the same . They are just fooling people and so kindly help us to get our refund or we will move to the consumer court Dharamshala for the same . We will also fila a FIR against the representative .
Regards
Dinesh Sharma
[protected]
[protected]@gmail.com
newus Dharamshala

Dear Sir,
This is kind notice that someone did NACH of Rs 590.00 in my SBI current Account No- [protected], SHREE SAI GARDEN without my concern or permission. So kindly stop my NACH immediately and return my amount of 6-month installment @ 590 per month.
I had been already complaint Seven times to your customer service care call center mobile no some of the call details are as under.

(1) I did complaint again to your employee on customer service center name to Afil (Pune) at 5:41 PM on 17/07/22

(2) I Again complaint to your customer service care call center employee yashika Pune at customer service care on 24/07/22

(3) I Again complaint to your customer service care call center employee Lanci
Mumbai at 2:45 PM on 30/07/22

(4) on 04/08/22 received a call from a Mumbai customer care number at 5:45 PM from a landline number- [protected], I again did the same complaint regarding fraud with me, the company assured me on phone we will resolve the problem, but after completion of the call, I received a message below:-

Hi,

Dear Customer
As per our recent discussion & agreement terms your ECS stands continued. We look forward to having a strong business relationship in days to come.
Regards
Justdial
You have received the above SMS basis your request to Justdial

Again and Again, I did complaint 2-3 times more in the month of August 22 but no response from the company side.

So Kindly request you to stop payment immediately and take action against the person who did this type of fraud with me. and return my 6-month installment as soon as possible.

Thanks & Regards

This is a continuation to my previous complaint.

Just dial has deducted one more payment from account today dated 15/09/2022. I had clearly communicated to them that I am not using user services and my account also deactivated for the last one month.

Therefore, please consider this complaint on a serious note and resolve the same at the earliest.

I have insisted so many times not to call on my number [protected]. The representatives keep calling even after asking them to remove my number from their list.

My Perosanl phone number is given in Justdial as Mahindra Finance phone number in justdial, since last 4 years.
I contacted to Justdial customer care like 100 times till now but nothing happened.
I got 30 -40 time calls from the Mahindra finance customer care

Am availed rs.2999/- monthly scheme in just dail for promoting my business but they provide fake leads on daily basis and request to stop EMANDATE ECS on many times but they did not respond any one ..very very poor service ..kindly help me to stop services from Just dail

I am not interested to Just dial services so contact to just dial they told 3 months wait agreement cancel and also ECS, last week I am trying to ECS cancel process but just dial not responding. 3 months completed