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JustDial.com Complaints & Reviews

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Updated: Jan 20, 2026
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JustDial.com reviews & complaints page 15

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S
Dec 23, 2022
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I, P. Santhoshini had a request to stop my ECS deduction as I cancelled the agreement towards Justdial, the request was accepted and a message saying ' your request towards to stop ECS deduction is accepted ", but later Just dial had started their ECS..., My problem is not resolved . Inspite of many requests to executives, they r not stoping ECS deduction..., Please help me to resolve my problem and kindly guide many others with the same issue .
+2 photos
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2022
JustDial.com Customer Care's response
Hello Sir,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
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    Tarun Narmaty
    Dec 23, 2022
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    I have just contract but now I want to cancel my contact in-between because of some financial crises but just dial not cancelling, but at the registration time marketing executive was committing that whenever you want to quit you can but now just dial asking for proof for those commitment.
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Dec 27, 2022
    JustDial.com Customer Care's response
    Hello Tarun,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial.
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      Sanyuktans
      Dec 23, 2022
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      I had accessed the justdial website owing to a search result for a contact number in the morning. After that till 1pm I have received 3 calls from 3 different people asking for personal details. I have not given any permission to the site to use my mobile number at all.
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Dec 24, 2022
      JustDial.com Customer Care's response
      Hello Sanyuktans,

      We are sorry to hear that you have a concern.

      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial.
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        C
        Cult Greater Noida West
        Dec 21, 2022
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        Address: Noida

        Took 3 months advance and deducted 1 ECS without starting service on time. Later we kept complaining for 1 month but even after constant complaints UNETHICALLY deducted another ECS.

        Promised 90 leads a day and got only 15 leads in 2 months, all FAKE. Posted FAKE reviews and ratings, and asking for money to improve those ratings. Also not allowing to take down the ads and not giving refund.

        WE ARE GOING TO LODGE POLICE COMPLAIN FOR FRAUD. Sales person stopped picking calls and customer care didnt call back.

        Fraud company and we will go to social media and tag Amitabh Bacchan to respond as he is brand ambassador for this fraud brand.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Dec 21, 2022
        JustDial.com Customer Care's response
        Hello Samharu,

        We are sorry to hear that you have a concern in your contract.

        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial.
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          Cult Greater Noida West
          Dec 21, 2022
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          Address: Noida

          Just dial took 3 months advance and 1 ECS first without starting service. Even after constantly compalining on thier customer care FOR 1 MONTH they did not cancel my service and took ANOTHER ECS PAYMENT WITHOUT MY APPROVAL.

          Till today we have complained at multiple forums but no refund and no leads either. At the time of contract promised 90 leads a day and we have till now seen 14 leads in 2 months all FAKE. Sales person stopped picking calls, customer care not giving call backs.

          I would like to lodge a Police and consumer forum complain for FRAUD.
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Dec 21, 2022
          JustDial.com Customer Care's response
          Hello Samharu,

          We are sorry to hear that you have a concern in your contract.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
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            S
            Shreyx
            from Mumbai, Maharashtra
            Dec 20, 2022
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            I had searched for pet shops and grooming services around me and wanted a number of a particular store. Since then i have been receiving calls from unknown people and have been irritated by the same. Please help with the issue as soon as possible.
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 20, 2022
            JustDial.com Customer Care's response
            Hello Shrey,

            We are sorry to hear that you have a concern.

            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial.
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              T
              trusted wall construction
              from Delhi, Delhi
              Dec 18, 2022
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              Address: sangam vihar new delhi

              We are newly registered customer of just dial, before registration your sales executive had tell us that just dial take 2 months money as advance and we neend to pay extra of one month to get started ( and without knowing us they have make us sign on cheque which is for deduction of money from bank account ), why did he do this without telling us.
              Now the main problem is we have done payment for 3 months and your team has closed our service in 20 days only

              (Is 20 days is one month for your company)

              They are repeatedly calling us for payment but with this experience we are loosing interest in JUSTDIAL because why our service get stop even before 1 month ??? No one is telling is

              What your executive have promised that whenever we want to close we get services for next two months as well but now he is denying.

              This is just ridiculous your sales executive and all whoever calling us making a very poor image of JUSTDIAL
              We have some subcontractors who also want to take but we are not going to recommend just dial to anyone anymore... There are other websites as well who are providing the same facility.

              I am writing this mail from registered JUSTDIAL email and sharing contact of sales person +[protected], Sani ...

              Also let me tell you one thing that from your office we are getting call to make payment but when we ask them how much we have money in our account they say about 7000 and when we ask them that why our service has stopped they say to make payment.

              Could you imagine the situation, if you all people are going to buy something from market then next person say like this how you will feel about that person/company. Here we feel the same about just dial
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 19, 2022
              JustDial.com Customer Care's response
              Hello Samharu,

              We are sorry to hear that you have a concern in your contract.

              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial.
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                G
                Girisan Industrial Finance Solutions Pvt
                Dec 17, 2022
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                Address: Girisan Industrial Finance Solutions Pvt Ltd.
                Website: www.justdial.com

                Hi,

                It is very harassing that your marketing team is completely unresponsive and unsupportive. The guys Vinay Singh & Raj Shree Saxena who have sourced my contract are least bothered to receive my calls and to ensure that the contract gets activated.

                It's been over a month that payment has been deducted from my account but not a single lead hasn't come. I have lost confidence in Just Dial and for sure will not be recommending it for business to any of my acquaintances in fact would actively discourage them if they were thinking of going for Just Dial.

                Though I had already given these documents to Vinay Singh at the time of sourcing my case and have uploaded them again through the link that I received today from your call centre.

                I would prefer to get a complete refund of the entire amount deducted from my bank account and if there is any hiccup in that then please ensure that the contract gets activated and I start getting leads tomorrow.

                I would like to escalate my experience with the senior management team of just dial so that other customers are not harassed the way I am being harassed.

                Please confirm action on this.
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Dec 19, 2022
                JustDial.com Customer Care's response
                Hello Sanjeev,

                We are sorry to hear that you have a concern in your contract.

                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial.
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                  A
                  ajay paste
                  Dec 17, 2022
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                  Address: 501/B 5th Floor, Palm Court Building M, New Link Road, Malad West, Mumbai -

                  Respective all,

                  we are named as sumeet graphics - Lower Parel, and named as orchid graphics - Thane, our both companies are registered with your company for yearly Package basis for just dial daily enquiry, for our graphic designing and offset printing business from 01 March 2020.

                  Our both companies monthly ECS is Rs. 1180/-.respectively.

                  from March 2020 to october 2020, our monthly ECS are cleared, but we are not getting any enquiries and any business. But from november 2020, we could not pay ECS due to corona pandemic situation. Our ECS has been bounced.

                  After so many request, now our ECS has been stopped.

                  Now we are requesting to you pls refund our money back (because you have not giving us service) or send us business enquiries for those months ( from March 2020 to october 2020 ) which we have already paid the ECS.

                  and for this refund, we have mailed you so many times and even called you on customer care no. But unfortunately, no one has called us, and even no mailed response. This is very ridiculous that we are following you from last august 2020 for same thing.

                  We ensure, that you can understand the situation and pls refund ASAP.

                  So i hape you will take fast action.

                  (note : please call back i[censored] have any enquiry)
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 19, 2022
                  JustDial.com Customer Care's response
                  Hello Ajay,

                  We are sorry to hear that you have a concern in your contract.

                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial.
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                    S
                    Smita Tayade
                    Dec 16, 2022
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                    Address: Flat No. 103, Samarth Shrushti, Pendse Colony, Vikas Nagar

                    My name is Smita Tayade
                    Idiscontinued Just Dial service in May 2022 but still the amount has constantly deducting from my account there is no support from Just Dial company, please contact on [protected]
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 19, 2022
                    JustDial.com Customer Care's response
                    Hello Smita,

                    We are sorry to hear that you have a concern in your contract.

                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial.
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                      M
                      Mohd.Imran1
                      Dec 16, 2022
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                      Till date my ECS not stop. I already complin but not resolve. My last complin id JustDial.com Complaint Status Update [ID: 3350569].
                      You not stop ECS. Than Consumer court is last option for me.
                      Regard
                      RIGHT CLICK INFOTECH
                      Udaipur
                      [protected]
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 17, 2022
                      JustDial.com Customer Care's response
                      Hello Imran,

                      We are sorry to hear that you have a concern in your contract.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial.
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                        S
                        Sabitha James
                        Dec 15, 2022
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                        I have requested for stop ECS for my profile and deactivate my business profile with Just dial.. But they are not returning the 2 months advance deposited by me despite my request for stopping my profile
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 17, 2022
                        JustDial.com Customer Care's response
                        Hello Sabitha,

                        We are sorry to hear that you have a concern in your contract.

                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial.
                        the same thing happen with me they are making fraud and debiting money from account, so we have blocked the payment from account now they have stopped ECS for our company profile and they are having our 2 month advanced money they are not returning our money neither starting our ECS AS WELL /
                        JUSTDIAL IS JUST MAKING FRAUD contact of sales person +[protected], Sani
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                          S
                          Sabitha James
                          Dec 15, 2022
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                          Address: Cochin

                          Sir,
                          I have requested stop ECS as well as stop profile/ deactivate profile on the 30th of Nov 2022. This month also amount debited from account despite my request to stop services. I also asked to refund my 2 month advance. My profile name is Sabitha and my mobile number is [protected].I sell Insurance, Mutual fund and my name is listed in that category
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 17, 2022
                          JustDial.com Customer Care's response
                          Hello Sabitha,

                          We are sorry to hear that you have a concern in your contract.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial.
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                            H
                            Husein Rangoonwala
                            Dec 14, 2022
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                            Address: Kolkata

                            I have been receiving atleast 3 calls per day from different numbers when I have specifically mentioned that I am not interested and they are literally harrassing to upgrade my package
                            +1 photos
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 15, 2022
                            JustDial.com Customer Care's response
                            Hello Husein,

                            We are sorry to hear that you have a concern in your contract.

                            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                            Regards,
                            Team Justdial.
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                              Alzebo Restaurant
                              Dec 14, 2022
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                              Address: CG Road near muncipal market

                              Due to the information given in past about my mobile number +91- [protected] on the name of Alzebo Restaurant at Ahmadabad, Gujarat which is already shut down 8 years before I received many calls a rising to me so, please unsubscribe me in just dial. So please cancel my subscription to just dial i should not get any calls from just dial and i have got all the information in the just dial i tried many ways to unsubscribe but not able to do so please unsubscribe me or delete my account from just dial.

                              Do the needful.
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 15, 2022
                              JustDial.com Customer Care's response
                              Hello Sir,

                              We are sorry to hear that you have a concern in your contract.

                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial.
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                                Priyanka KB
                                Dec 12, 2022
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                                Address: Yelahanka, Bangalore

                                Executive Asif came from Justdail for promotions and took 9440 rupees on 16th November 2022 saying that they will activate the account and do promotions about my business on or before 30th of November but still I haven’t received anything as such till 4th of December 2022 when I called to enquire about the same, they informed there is a problem with bank account and sent 2 forms to sign which I did again when I called for the update they said signature miss match and till now it’s not activated now I’m asking for refund even for that they are denying I don’t want to continue with Justdail anymore they should activate it for the amount what I have paid or refund my money is what I need kindly help
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 15, 2022
                                JustDial.com Customer Care's response
                                Hello Priyanka,

                                We are sorry to hear that you have a concern in your contract.

                                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial.
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                                  mynk2711
                                  Dec 10, 2022
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                                  Dear sir/mam,
                                  my business is listed with just dial in name of sharekhan, location is haridwar.

                                  just dial changed my contact number without my permission with some fake numbers.

                                  please register my complaint and correct my contact numbers.

                                  Regards
                                  Mayank Kakkar
                                  [protected]
                                  +1 photos
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 12, 2022
                                  JustDial.com Customer Care's response
                                  Hello Mayank,

                                  We are sorry to hear that you have a concern in your contract.

                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial.
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                                    ADSHAYA NANDHINI A K
                                    Dec 9, 2022
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                                    I am getting messages from unknown numbers just after getting OTP from just dial.. I found it highly insecure
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 10, 2022
                                    JustDial.com Customer Care's response
                                    Hello Adshaya,

                                    We are sorry to hear that you have a concern.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial.
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                                      Shakil kondkar Hamid Kondkar
                                      Dec 9, 2022
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                                      Address: Shop no s 63 baboy commerce centre behind big g shopping comple

                                      My self owner of s.k trading company i had add my bussiness in justdial in free listing after 1 year i had a call to register and i was also told that i can quit any time from paid listing so i discontined but call centre are hassaring day and night by call to aging register in paid listing
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 12, 2022
                                      JustDial.com Customer Care's response
                                      Hello Shakil,

                                      We are sorry to hear that you have a concern in your contract.

                                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial.
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                                        Nareshk262
                                        Dec 8, 2022
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                                        Address: Bangalore

                                        Justdial convinced for b2b services for which I have paid 2 months advance amount of 7080 after that 1st ecs debited of 3540 2nd ecs 3540 I told them to stop ecs they again convinced me for upgradation of plan and took 4720 cash and debited rongky ecs of 8259 instead of 4720 nobody is responding me correctly help me.
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 10, 2022
                                        JustDial.com Customer Care's response
                                        Hello Naresh,

                                        We are sorry to hear that you have a concern in your contract.

                                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                        Regards,
                                        Team Justdial.
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